Mastering Negotiation Tactics

Never Split the Difference, you’ll learn the art of negotiation from a former international hostage negotiator for the FBI. To save lives, Voss learned several skills and the author compiled those strategies in this book. Everything in life involves negotiation from buying a car to deliberating with your partner and this book gives you the tools to come out ahead.
Saying "No" in negotiations is powerful, preserving control and enabling constructive dialogue. Unlike "Yes" or "Maybe," "No" maintains the status quo and allows genuine progress. Embracing "No" can lead to meaningful commitment, while avoiding empty or misleading affirmations.
Chapter 5: Trigger The Two Words That Immediately Transform Any Negotiation
To achieve effective negotiations, aim for the counterpart to say "That's right," indicating true understanding. Summarizing and labeling their points helps reach this breakthrough, unlike "You're right," which signals superficial agreement without behavioral change.
Chapter 6: Bend Their Reality
Avoid splitting the difference in negotiations; it often leads to negative outcomes. Time pressure is critical, but missed deadlines rarely have severe consequences. Leverage loss aversion by highlighting potential losses to persuade the other party. Use tactics like anchoring emotions, letting the other party go first, establishing ranges, and using nonmonetary terms to bend the negotiation reality to your favor.