Material Challenges ACPLs Journey of Training Staff - 7-10-2024

Material challenges are at an all-time high and public libraries are facing pressure from multiple avenues. The Allen County Public Library recently undertook an effort to train our staff (17 departments in 14 locations) in handling challenges to materials. This presentation is a chance to learn how we did this and what we learned from it.
Presenters: Matthew Etzel, Collection Services Manager and Tonya Frandle, Public Services Manager / Allen County Public Library
The following LEU certificate policy applies: Any time a staff member views an online event (or a library purchases a site license for an online event) by any of the Training Providers Approved by ISL for LEUs, the library’s designee in an administrative or Human Resources role shall create and award LEU certificates in-house. continuinged.i...