MERCARI madness? FEES and REPERCUSSIONS to consider!

As a reseller on Mercari for several years, like many of you, I was taken back when Mercari announced it was switching fees from sellers to buyers AND allowing buyer returns for any reason. How will all of this play out and what is the potential side affects on buyers AND sellers? Let's take an in-depth look at merchant credit card fees and more. This is my review, my take. I share my research and reselling tips. We invite you to "Like, Subscribe, Comment and Share on your social media. Thanks for watching, Vickie & Mark ~ Avante Avenue
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[@AvanteAvenue]

A few corrections to this video. Mercari has an office in Palo Alto, CA (not OH). The ACH fees are $2 or $3, not a %. And, Poshmark for items nearing 5 lbs. I apologize for my errors. This is what happens when editing at 3 A.M. Thank you, Vickie

[@kacgifts]

I stay away from extra fees. Greedy corporations are out of control.

[@AvanteAvenue]

When it’s all said and done, all of these platforms are all about money. And I guess if the truth be told, we’re there for money too. Have to enjoy the process to keep doing it all these years. Thank you!

[@teresafontenot7137]

Another reason to use cash when possible.

[@AvanteAvenue]

Yes. Absolutely. Thank you Teresa!

[@katelynmariahvisionaryarti7619]

I’m in Minnesota and I just tried to purchase and there WAS a service fee of $1.50 and a $1.21 payment processing fee. $2.71 extra on the payment. That happened when using my Mercari balance not a card. A $15 purchase turned into $25.

[@AvanteAvenue]

Crazy! Shouldn’t happen. I hope you contact them. Thank you so much for giving everyone a heads up that this happened and to be on the lookout for it. Thank you, Katelyn! If you can, please touch base again and update your comment as to Mercari’s response.

[@maggiecousineau1877]

I never heard of company stores before, that was criminal. We have found most tourist places are charging a 15% visitor/customer fee. I was shocked to find the Cherish platform is charging sellers 30% service charge now. Buyers won't like buyers fees. It doesn't make sense with fluctuating fees. I can see customers backing out of sales.

[@AvanteAvenue]

Yes, it was. A tourist/visitor fee? Unheard of!!!! I guess its a "privilege" to visit there. We have visited Niagara Falls and Niagara on the Lake a few times. Are you referring to these places? Thanks Maggie!

[@maggiecousineau1877]

@@AvanteAvenue yes, Niagara region is one of the areas that add extra fees.

[@KatieW228]

I can't imagine how long this video took you to research, and then film. You are so thorough, and that's why I love your channel. I opened a Mercari store just before they abruptly announced the changes. Luckily, I hadn't listed anything yet. I think I'm going to wait this out a while to see what happens.

[@AvanteAvenue]

Imagine 3 days of research and a double shift work day to video and edit. I must be crazy. Lol. I’m waiting and watching too. Thank you Katie! I appreciate your comments!

[@KatieW228]

@@AvanteAvenue Wow! I don't think you're crazy, but I really appreciate that you work so hard on your channel. Thank you!

[@adamwoodworth5758]

Very in depth 👌 I'm 15 in and wow...She literally made a 60 minutes episode 😂 I'm also a seller considering mercari as ebay is too expensive, the new returns policy has me worried. I had a few returns that cost me weeks of profit and tons of frustration.

[@pjjpjj310]

Thank you for the information and testing the fees with purchases. Real world examples help drive the point home

[@AvanteAvenue]

You are so welcome! I envy you to try it too in the category in which you prefer to sell. I think you’ll find it interesting when you look at the buyer fee versus the sellers sales history.

[@patyeaman]

This was absolutely the most comprehensive and researched discussion of Mercari’s latest TOS changes. It should be a must watch for every online buyer or seller. Congrats,Vickie.

[@AvanteAvenue]

Thank you so much Pat! Been thinking about you. Hope all is okay.

[@patyeaman]

Thanks for thinking of me. I may not always get a chance to comment but I always watch, and one of the thumbs up is always mine.

[@Medieval_Dead]

I used to be a big Mercari buyer. Got all the things I didn’t actually need but just wanted from there, they got a lot of my dispensable income. Since they added buyer fees I haven’t bought a single item and have no plans of using the service again if these fees aren’t reverted back to the seller or dramatically lowered.

[@AvanteAvenue]

Yes, it’s too bad, Mercari didn’t consider just splitting the 10% fee with 5% to buyer and 5% to seller. But it’s not even limited to 10% anymore. Some buyers get charged more and some buyers get charged less. So pathetic. Can you imagine if we walked into a local retail store, grocery store or gas station and we’re standing in one check out buying the same thing that someone else is buying in another check out and we’re paying different prices for the same thing? That’s what Mercari is doing. Gouging some buyers and patronizing others which affects seller’s sales. Thank you for watching and sharing your experience and thoughts.

[@Medieval_Dead]

@@AvanteAvenue I agree completely. I’ve put items in my cart just to see and the fees (for me at least) vary between 10-20%. No rhyme or reason for this so no business from me.

[@p33lz86]

Insane processing fees on top of a sometimes 15% service fee is a joke honestly. I just checked it out and any puchase over 100$ your paying unreal fees. Game over for me. They really lost touch with reality in these times.

[@AvanteAvenue]

Yes. And, experienced sellers sales often have higher fees attached than newbees.

[@jeanieolahful]

I actually didn’t mind my seller’s fee. I expected it! Mercari is doing the work of setting up the site, running it, etc. I don’t mind paying a fair percentage for that. I’ve been cross listing on Mercari from EBay, and it’s been working out pretty well. I started selling in January and added Mercari in February. I found it easy, since both sites were set up pretty much the same. The new policies have made me change things totally. I didn’t make a 10 percent reduction, but I’m sending lots of offers out to interested buyers. I’m also accepting offers, and reminding myself that I get 100% of the money.

[@AvanteAvenue]

I agree Jeanie! Anyone who has ever had a "retail" business (brick and mortar) knows how expensive it can be. Paying a nominal fee vs. rent, utilities, insurance, etc. etc., makes paying "fees" to sell on an internet venue "nominal" in comparison. I did relist a few items but no sales yet. Good point about "reminding myself that I get 100% of the money!" Thank you!

[@jeantom2680]

Fantastic detailed information that you took so much of your time to assemble for resellers. Thank you.

[@AvanteAvenue]

Thank you so much, Jean! This video took more time than any video I’ve ever ever made. I have at least three days in research. And because we had such a crazy busy week with appointments, I had to do all of the video part yesterday and edit it to in order to make my upload today. You could say I did a double shift because I worked from 9 AM yesterday morning until 4 AM this morning. I usually don’t share about my behind-the-scenes time, but since you showed appreciation for my time, I thought I would. Thank you so much for that recognition. It’s a labor of love for sure because I do enjoy the process and sharing with all of you. I wanted so much to share all the proof of the research that I did but feared copyright issues and therefore chose to share it verbally. Thank you. Thank you.

[@Miki_Lynn]

We were in a very “touristy” town this past week and wandering into a chocolate shop while waiting for our order to be cooking a couple doors down. We picked out a few items to eat as a desert as well as a gift for family when we return. When she said our total was $77, I gasped. I couldn’t even form words! We walked out, got to the car, and I noticed that every single item was uncharged $1 or more just randomly. I went back into the store to ask why this was and she stated that it was because we used a debt card to pay instead of cash. She purely just punched in random prices for each item $1 and more to cover her cost. I was so shocked! Almost $80 for drugstore candy.

[@AvanteAvenue]

Shocking!!! If she was going to add a “service charge” for using a debit card, it should be one total at the bottom. Are you sure she’s the owner or just an employee charging you for the candy that she is going to pocket (or money to add to her tip jar)? I would track down the owner and share what happened. And, inform her or him that any service charge requires disclosure and is charged at the end, not random per item. If you get nowhere, look on the receipt (bottom) and see if you find the credit card processing company. Track them down and inform them of this rogue merchant, the charges and lack of disclosure. If you do any or all of this, please report back. This merchant is out of line and/or their employee!!! Thanks for alerting others about your experience!

[@GrinninGramma]

Lots of good info and tips. I was aware of the "extra" charges but had no idea why they were there. (Kind of like the phone bill...) Hmm - sounds like a class action suit?

[@AvanteAvenue]

Fees, fees....everywhere a fee! Don't know about a CALS but will be interesting. Thank you Sher!

[@jmcg9443]

Congratulations on what is now a 12k video! Remember only "yesterday" when we were excited about 5k? Couldn't be happier for my favorite KZbinr's! Of course, you have now smashed it out of the park with this well crafted and informative Mercari Madness video. I took away several things to ponder. I think, too, that these companies make huge shifts, knowing that those younger buyers will never realize there was any other way. They will just accept all these additional fees without questioning it. You're so right in saying this is the tip of the iceberg! Thank you for the many days invested in putting this together so we can further this discussion and have awareness about the multiple issues at play here. Cheers! ❤

[@AvanteAvenue]

Thank you! Yes, the Clear Glass video is my first video to ever take off for me! Five years in..... I'm not going to get my hopes up but there are a LOT of new subscribers. I make such a variety of reselling type videos. Thank you for watching and acknowledging the time and effort I put into this video! I lost a lot of sleep over this one because I worked so many hours on it (and, I still made mistakes!) Thus, my pinned comment to correct them.

[@neverbetter2922]

You're right. No one likes to pay fees. Although I think this was a bad idea on Mercari's part, it appears that sellers have been on the short end of the stick for a long time. As a buyer on Mercari, I've decided that I will no longer be purchasing anything until they remove the service and processing fees. Once customers change their habits, it's hard, if not impossible to return to past patterns. After all, I can't say that I was purchasing "essentials" on Mercari, they were definitely impulse and "fluff". Makes me wonder if one day their platform will be a thing of the past, and if so, I guess there'll be no surprise there.

[@AvanteAvenue]

Agree, no one likes fees but I do think the best "balanced" solution would be to split the fees between buyers and sellers. My biggest concern from my research is the "unfairness" of the fees charges buyers. Buying from experienced, established sellers cost the "buyer" more in fees while buying from a "new" seller was lower in fees (to help them get their first sales.) That to me, is extremely unfair. Thank you!

[@shannon9247]

Yep! I reduced my prices and on the first day got a low offer with a message complaining about the extra fees.

[@AvanteAvenue]

Sorry to hear that Shannon. We know now, that the buyer doesn’t know until check out. I mean literally when they’re about to pay. Just like my little skit in this video, imagine shopping in your favorite retail store and when you go to check out, you find out that you have to pay a takeout fee to “take your purchased item out of the store.” Oh, and pay for the bag too! Shall be interesting to see how this all plays out for Mercari. Thank you!

[@michd5507]

So in essence, by lowering your prices, you ARE paying fees... With lower prices. Plus the $2.00 transaction fees. Irritates me... Lol

[@exhibitdesign901]

Vickie, thank you so much for the deep dive on these fees and the analogies. You have put so much effort into this for the benefit of the rest of us. I thank you for that!

[@AvanteAvenue]

You are so welcome! Thanks for watching and acknowledgement of my time and effort!

[@carolegernett4351]

Great info, thanks for taking the time to do this. I only have a few items on Micari and have been thinking about taking them down since the "no fees" went into effect. I sell mostly sell on Ebay and I also have a booth in an Antique store, so I really don't need Micari or the aggrvation.

[@AvanteAvenue]

I hear you Carole! Thank you!

[@chei24]

Incredible work here. I was wondering about the Mercari update, and this is super helpful and informative. Thank you! You mentioned using Fetch. Have you tried other options like Ibotta, etc?

[@AvanteAvenue]

Thank you Chei! No, just Fetch.

[@lynnesears6254]

You sure did a lot of work on this. My head is spinning (It already was as I was working on State & School income taxes this afternoon!🥺) I don't list on Mercari but I know what you are saying about this happening. On-line local auctions (most of the time you do not get an in-person preview) are adding a 15% Buyer's Premium! Local Deli charging 3% for purchases under $10 if you use your charge card. Haven't experienced the "Company Store" yet but I sure don't like the possibility! Thanks for your work!

[@AvanteAvenue]

Thank you Lynne and I sure did! Appreciate the info on fees in your area. Hope you got your taxes done!

[@lynnesears6254]

@@AvanteAvenue Got a rough draft of the taxes done. Now going to go over it with my hubby. Ohio changed their forms!

[@VickiFromMichigan]

Hi Vickie! EXCELLENT share! Thanks so much for all your time and effort you put into this post! Surely appreciated!

[@AvanteAvenue]

You are so welcome! Thank you Vicki for watching and acknowledging the time and effort I put into this video.

[@magyar5615]

I do not sell a lot on Mercari but at least I know now they will take $2 out of my profit, previously I had to wait until I had $10 to transfer funds. So for me (bread and butter brands) clothing seller, this is actually better for my situation. You sound like you have a law degree, so do I, this reselling is a hobby but was having so much fun with it was going to up my game. Thank you for all of the information on the Credit Card FEES!!! Things I did not think about with just a quick overview of Mercari changes. Poshmark and Mercari are getting hit hard right now with people who see the live shows on Posh with $3 starting prices and yeah it is making it bad for all of us with rare vintage items. The $3 dollar shows are usually pallet sellers - in any case great info !!!

[@AvanteAvenue]

$2 for a $10 withdrawal is a 20% fee. Just keep track of what the % is. Law degree? Know but I have worked as a temp for a lawyer and I do put on my "lawyer-thinking" cap now and then. Yes, live shows could very well be hurting sales. I don't watch them but I hear you. Thanks!

[@wendyspicer8588]

The subject matter is chilling but you did a good job explaining that we are not customers but only revenue sources.

[@AvanteAvenue]

I like how you called it. “Revenue sources.” On eBay I sometimes feel that we’re just product fulfillment providers. Thank you, Wendy!

[@karengrube8512]

I watched this last week and meant to comment! This is one of my favorite vids of yours. The research and the details you included are exceptional. I love the little ‘acting skits’ you added. Very entertaining and informative. I love that it is a unique and comprehensive take on the subject. I also like that you not only talked about Mercari but included the general definitions of the fees. I think the basics help with an overall understanding of the concept. Thank you for some great content!

[@AvanteAvenue]

Wow, thank you so much Karen for your kind review of this video! So good to know that you took it "all" in. Many only watched 15 minutes or so. They missed so much information packed into this one video!

[@torijade2246]

I just bought something from Mercari that cost $58.00 in the store it sells for $80.00. I was really excited. I usually never even haggle over prices I just pay what is listed and when the total came up no kidding it was $78.00 between these fees, the shipping and tax. I was so upset. It’s not the sellers fault. But I’m never buying anything on the app again. What’s the point? I mean if I can buy the product for $2.00 more brand new at Sephora and have guaranteed returns if something happens during shipping I’m doing it. This company and all the rest of them really shot themselves in the foot with this. People are sick and tired of this stuff. Thanks for this informative video! I really enjoyed it!

[@AvanteAvenue]

That is just horrible. And, if you watched the entire video, you know that Mercari isn’t stopping at 5 or 10%! They are gouging buyers and helping some sellers but not others by playing with the fees to help out some sellers but not others. I think what would have been somewhat fair is divide the previous 10% fee equally between the buyer and seller. I’m sorry that about your bad experience and completely agree with your analysis of where to buy and where not to buy. Thank you Tori for sharing your experience with others.

[@torijade2246]

@@AvanteAvenue omgosh! I don’t understand the logic behind this. I’m about to finish watching now. I’m actually moving and was planning on selling a bunch of stuff on this platform and now I can’t. I’m so glad I found your channel! Best to you! Gonna finish watching now and subscribe 😊

[@blueberties1657]

The fees varying in amount is concerning. Some sellers are saying their sales are really good now and some saying they are really bad. Are those with really good sales seeing more sales because their buyers are seeing lower fees? Perhaps you are right about the favoritism. I've not closed my account, but I removed my 200+ listings and 200+ drafts. If Mercari were to file for bankruptcy, quite a few people would be out a LOT of money. I'll just stick to selling on Posh, Depop and eBay.

[@AvanteAvenue]

Absolutely, it's concerning. My take is that it's not based on the condition or description as much as it's based on helping new sellers get their first sales and probably a whole lot more that we'll never know. Thank you!

[@michellebienkowski1653]

I have shopped on Mercari in the past but no more…last time I went to make a purchase I abandoned my cart after seeing the extra fees.

[@lisalurcott856]

Wow…what a lot of time and effort you have put into this video. Thank you for always providing such informative videos…you are a treasure to the reselling community⭐️⭐️⭐️⭐️⭐️

[@AvanteAvenue]

You are so welcome! Thanks Lisa for watching and acknowledgement of my time and effort!

[@Miki_Lynn]

And in regards to returns, not only may they not be returned in the same condition, they perhaps may even return a different items all together. I’ve seen this done quite often with sellers on Amazon. The buyer will return an old paid of used flip flops rather that the $150 sneakers. It’s becoming a huge problem. The buyer gets their money back AND gets to keep the original item. It’s going to be a huge mess for Mercari. I’ve had success selling on Mercari up until recently so I will be going back to EBay. When a mess they’re going to create by doing this!

[@NM-zh3ic]

Fantastic video, whew what a lot of hard work. Appreciate the awesome explanation.

[@AvanteAvenue]

Oh my yes, it was. Thank you for recognizing that! I appreciate your appreciation!

[@terrywilliams8585]

Great info. Great vlog.

[@AvanteAvenue]

Thank you, Terry!

[@lovemytreasure]

Great video! I initially deactivated my listings when this hit, and only re-activated a few. This makes me want to just pull the plug entirely. In regards to charging processing fees on debit cards - they are going through visa or mastercard clearing houses before it gets pulled from the checking account. I think that's how they are able to charge the fees IMO. p.s. I loved your cashier vs customer skit - it really was funny but hit home!!

[@AvanteAvenue]

Thank you so much, Clarissa! I still have deactivated listings too. I didn’t completely remove them. I’ve sold a variety of things on there. So happy to hear you loved my little skit. It was completely acted out right on the spot. No notes, no nothing I just rolled with it.

[@timtaman5]

Thank you Vickie!! I currently sell only on eBay but have been considering other platforms. This information helps tremendously. Thank you for always putting in the time and effort to keep us informed!! ~Tammy

[@AvanteAvenue]

You are so welcome Tammy. Every platform has its issues. Mercari is treading in new territory. I just read a comment in a Facebook group for Mercari where it appears the buyer is doing a switcheroo on something and returning the old item versus the one she received. It’s going to happen just like it does on every other platform.

[@timtaman5]

What do you think the outcome will be? Do you think this will possibly be a flop and Mercari will retract this new policy or could it be a good change? Seems to be a lot of changes quickly. I’m not sure. I am watching closely. Investigation is key when considering a new platform.

[@rosem6124]

Thank you for all the info. 💐💐

[@AvanteAvenue]

You are so welcome! Thank you, Rose!

[@Veronica-et6we]

Fees, here fees there! Thank for breaking down the “terms”! As I was watching there were so many commercials! It seems there’s a bigger Agenda! Anyhow! God blessed!

[@AvanteAvenue]

I sure wish I had thought of that! Sign signs everywhere a sign. Fees fees, everywhere a fee! As to the ads, KZbin makes the ultimate decision. I used to be able to request only Ads that can skipped but they took that away quite some time ago. Thank you Veronica!

[@mayakoyama9130]

Hey, this is my first time seeing your channel and I just wanted to add this since I just pulled down all my items from mercari: I sell clothes and I had 2 returns opened immediately after the TOS changed. One of them was a swap out where I sold a pair of jeans and the buyer sent me back a tank top. The only thing mercari will do about it is give the seller credits- which you can't cash out, you can only use them to shop on the app. Not only can I not pay my bills with credits, but your credits are actually worth less than they appear since you now have to pay the service fee. Just really unfair. I was able to find someone selling shipping supplies I needed so I bundled a bunch together, but I can't see myself shopping there regularly since it's such a chore to figure out how much you will be paying on each purchase.

[@AvanteAvenue]

OMgosh! So sorry to hear about your experience but THANK YOU so much for sharing what occurred so that others will be aware. I wouldn't have known and I appreciate the info. It is completely unfair! I didn't see these type of details in Mercari's TOS. Thank you Maya!

[@lensnart1303]

Lost me as a buyer yesterday due to the ridiculous fees. Deleted my account and the app from my phone.

[@AvanteAvenue]

I hear you! I’ve been reading a lot of complaints in Facebook groups about buyers being shocked and upset by the fees at checkout. Thanks for watching and leaving a comment!

[@terryjanney7372]

I just started selling on Mercari. It’s horrible what eBay charges sellers. Listings are not Free! Promoting your listings is the same as charging for a listing! And my sales (I list in 16 categories) are very low. Guess I will be listing more on Mercari!

[@AvanteAvenue]

I hear you Terry and yes, fees are higher on ebay. I'll try to touch on that in a future VLOG. I will say that more sales and higher priced sales have come with selling on ebay vs. other platforms. We all have our favorites. Thanks for sharing your thoughts.

[@terryjanney7372]

Thanks, and I am a sub. You have good content. Why have higher prices if you sell nothing. eBay will only keep charging these high fees. I don’t see that going away.

[@AvanteAvenue]

I’m not sure why you say that no one is selling anything on eBay and making profit. Obviously, so many of us wouldn’t be doing it if we weren’t making money. Of course, the fees have to be considered, but there’s still much profit to be made.

[@fatgrandmafinds]

Very comprehensive video. I'm glad I don't bother with Mercari anymore. I tried selling through them and both times it went badly for me. I've also seen other sellers have their accounts frozen with no explanation which is why I rarely leave more than $50 in my seller account on any platform. The auctions and thrift stores I shop charge a fee if you use any kind of card...debit or credit so I try to pull out cash before I get there.They certainly aren't making things any easier, are they?

[@AvanteAvenue]

I've heard of frozen accounts before to but now I know that if you don't request your money to be held for future purchasing, it goes......where? In their pocket??? We haven't had fees at thrift stores (yet) but another small restaurant again yesterday only this time they wanted over 3% (we paid cash). Thank you!

[@marciascott7948]

Eye-opening video! I totally understood it! Thanks!

[@AvanteAvenue]

Wonderful! Love that, Marcia!

[@terrywilliams8585]

The same happened to me at a gas station. They charged me for using my debit card. It was like $3.67. And i didnt get any of it back. Needless to say, I dont get gas there anymore.

[@AvanteAvenue]

Oh yes, it’s happening everywhere. We declined to sign up at local gas station and give them our checking account information to get their discount. It’s happening everywhere and they are not disclosing it. It’s now considered the norm to pass on the credit card fees, so it appears. We have to be the ones to ask.

[@terrywilliams8585]

@AvanteAvenue YES it just appeared on my checking statement. No notice, no posted sign, anywhere.

[@jenniferraybaud8827]

This is a great video. Very informative. Thank you! My first time here.

[@AvanteAvenue]

Thank you Jennifer and welcome to our channel! Glad you found it informative!

[@lisamoore5830]

Never sold or bought from Mercari and I guess I never will!

[@AvanteAvenue]

I relisted a few just to see what will happen. So far....nothing. No sales. No surprise. LOL. Thanks Lisa!

[@kathyadams2022]

Thank you for such an informative video! I’ve been leaning towards cash and think I’ll lean in further. The crazy thing to me is that with these credit cards / fees… we never actually see cash exchange hands! I’m a very concrete sequential learner, and it baffles me that I or EBay deposits my money in my account, then if I use a credit card, I have to pay someone to use a plastic card that stands in for the cash I deposited 🤦‍♀️🤦‍♀️ Cash is king… I believe Jesus in King, but cash sure seems the way to go here! Girl, I can’t keep up!

[@AvanteAvenue]

I think there is a movement to eliminate cash, but it’s going to be replaced with fees on all of our transfers. What good is that? Thank you Kathy for watching and comment!

[@poshluxshopn]

Irene Dr during COVID’s height that someone posted on social meeting that a restaurant they had been to before charged them a Covid fee. I think it was a pretty night percentage and they weren’t notified prior. Also a lot of small coffee shops stopped posting prices.

[@AvanteAvenue]

I've heard of the C-fee! That's when it really picked up (take-out). Yes, they have and the other day a "small" restaurant was charging over 3%!!! No posting.

[@stacyhacker9171]

Shouldn't the fees be the same across the board to everyone? geez

[@AvanteAvenue]

I think they should. Or at least split the fees between buyer and seller. Thanks Stacy!

[@shelia9207]

Thank you for the info

[@AvanteAvenue]

Anytime Shelia! Thank you!

[@michd5507]

Another reason not to use credit cards...I started carrying good "fashioned" checks. And always carry cash. Will use my debit card if there's a fee. If they don't take any of these, I leave... Lol.

[@AvanteAvenue]

Not too many places take checks here but cash is fast becoming "King" in order to avoid CC fees. Thank you Mich!

[@stacyhacker9171]

Didn't they recently change the return policy again? ???

[@AvanteAvenue]

Yes.

[@s.latina4858]

Thank you for all the research you put into this video. Very informative. Mercari's changes are absolutely baffling.

[@AvanteAvenue]

I’m glad you found the information helpful. Yes their changes are baffling. What a great way to put it. Yes, a lot of research. Thank you!

[@adamwoodworth5758]

Hi I wanted to share about my recent purchase from Mercari Item price $20.00 Delivery $6.99 Service fee $2.80 (14% cost of item) Payment processing fee $1.44 (another 7%) Tax $2.48 You paid...$33.71 😮 For for a $20 item plus shipping, tax and extra new fees and I'm sure the tax is off cost with extra fees I've spent over $1,000 in the last 12 months buying clothing and personal stuff. Which would now cost an extra $210 🤔 Not happy about that I'm a reseller too, I use to sell on eBay...returns and fees eventually cost more than my time was worth. I may try mercari and use part of sales in store to save cost. But I won't be buying much from them anymore because of fees. And if I do, I will offer more than 20 % less to sellers because of fees.

[@AvanteAvenue]

Thank you so much Adam for sharing your experience! The fees most certainly do ADD UP over time. Yes, ebay has plenty of fees but if you can get your items at a very low price and sell for $30+, it's not too bad. Thanks again for sharing!

[@HIP_Treasures]

Here in NY/NJ we starting seeing restaurants changing all types of fees after COVID. There area credit cards fees 3%. Restaurants are charging staff healthcare fees and some are adding required tips and no, on some there is no posting anywhere.

[@AvanteAvenue]

I’ve heard about charging fees for healthcare. I just wish they would pay servers a decent wage plus tips. I’ve been a server and I know what it’s like. Thank you!

[@Miki_Lynn]

And in regards to returns, not only may they not be returned in the same condition, they perhaps may even return a different items all together. I’ve seen this done quite often with sellers on Amazon. The buyer will return an old paid of used flip flops rather that the $150 sneakers. It’s becoming a huge problem. The buyer gets their money back AND gets to keep the original item. It’s going to be a huge mess for Mercari. I’ve had success selling on Mercari up until recently so I will be going back to EBay. When a mess they’re going to create by doing this!

[@AvanteAvenue]

Yes, I’ve heard the return horror stories! Luckily, I’ve only had one buyer who claimed that the new in box Farberware was “inauthentic” in order to get a free return. She cut out the original price tag but taped it back on to return. I think she tried to return it at a local store and found out it was not in their system. Meaning it was “vintage New in box” set of little pans. I guess is when she couldn’t get the original price from a store she decided to return it. Overall, we’ve had very little issues. Mainly I think because we don’t offer returns. With Mercari, I think the fair thing to do would’ve been to split the 10% fee between buyer and seller. But, Mercari is charging more than 10% to some buyers. The whole fee structure is unbalanced and unfair. Thank you, Miki!