Mercedes-Benz ML350 review | Consumer Reports

Luxuriously appointed with a quiet and roomy interior, the Mercedes-Benz ML350 is a comfortable road trip vehicle. But handling is no longer a strong point. Watch more SUV videos on our website: bit.ly/KjCrbz

[@believr77]

I own this vehicle, the gear shift stalk is no problem whatsoever. After maybe the first 2-3 days, it becomes very natural to use. It really does work well. I love the little tone sound when it is placed in park.

[@jeremyv11000]

believr77 your right I personally believe the Mercedes shifter is the best or the Germans

[@ViennaOne1]

I have a 2014 ML 350 BlueTec (diesel) that I purchased new. In 60,000 miles it has needed only one repair-- a replacement of one of the injectors at about 25,000 miles under warranty. It has averaged 26 mpg! It is comfortable, very quiet, and powerful, and great on long trips. At 50,000 miles, I bought an extended warranty from MB USA to provide coverage til 100,000 miles. I think it is a fine vehicle and am very happy with this purchase.

[@ogunserifidelis1799]

I own one of the ML350 2013 with panoramic roof, menh!! the drive is very smooth and cool, family enjoys the soft drive and the view of snow and rain through the panoramic view on a road trip. It's worth every dollar invested.

[@Fasil777]

"that's kinda stupid" my favorite part of this review haha

[@SanDiegoInnOut]

Having driven my dad's new E350 roundtrip from Dallas to Milwaukee, I can never say that once did I confuse the shifter for the windshield control.

[@laothakao]

Are there any 2014 ml350 making any comments because it sounds to me that all the negative review comes from haters who can't afford a luxury SUV and has no job but to nit pick Just sayin

[@dustinderolph3542]

i have a 2014 ml350 and love it.

[@blanchelloyd8318]

Right because every Benz I had was amazing and I just bought the Ml 350 and its outstanding

[@AB-sy9tf]

@@dustinderolph3542 me too. Absolutely no reliability issues.

[@kkyles605]

I own a 2012 ML350 and it performs today, just as well as when I drove it off the lot. This is a great vehicle, rides well, performs well in any type of weather, especially the snow. I am pleased with this vehicle and have nothing negative to say about it at all.

[@ToOpen6seven]

Do you have the AWD or RWD?

[@damonadams923]

I just purchased a 2013 ml350 4 matic and I was wondering how was it in the snow

[@Mercedes_W166]

I own too

[@locomeco]

I own a 550 and and no problems at all. Love the car and will get another one next.

[@legendbodywork1313]

I own a 2014 ML 350 and in the year of 2021 I purchased it during the pandemic I think in 2020 I purchased a preowned with 40,000 miles one owner now I have 70,000 miles I barely use it but I must say I’m in love with it it’s beautiful roomy smooth comfortable classy love my interior and I do think it’s better looking than the newer ones that’s just my opinion I would highly recommend itI try not to abuse it because I like going a nice road trips and keeping the miles low I take it for special occasions

[@kwesigarobert5250]

This is my next car to own

[@kemangraya2382]

Is it worth it to buy a used ML350? Or not worth it bcs parts starting to fall apart after the warranty is over. Is the transmission solid or many problems to fix?

[@dustinderolph3542]

I like my 2014 ml350. It's a great family car. Great for long trips.

[@jesusBenitez100]

Dustin DeRolph have you spend a lot of money on repairs and maintenance and also has it been reliable for you ? Thanks

[@dustinderolph3542]

jesusBenitez100 I had a lease for 30 months. So no repairs. Just oil change every 10k miles (which I pre-paid with the lease). But Benz has a reputation for being unreliable, so I would not personally buy a used one, I just don't want to deal with potential headaches. I would only get one with low miles.

[@76carmel]

I also agree why it's not necessary to have the radio on in order for the back-up camera to work.

[@daniellowen4866]

There is a lot of poor info in this review I own a ml and 1 the running boards have a huge impact when driving down gravel roads and if you live places that get ice or snow. I live in northern Canada and we see lots of both without the running boards you would get a lot of road rash and rock chips on the doors and back quarters

[@onDishez]

Now that's an off road capable truck

[@suprakilzz26]

chrome... they show a trim piece with brushed aluminum, awesome!!

[@TJC450]

idgi why would they have two stickers for tire pressure?

[@Nairuulagch]

2:17 Very professional vocabulary! lol

[@Tomsforeign]

Why does consumer reports never put the model year on their reviews?

[@JDMHaze]

:23 lots of wood lmaoo😂😂😂

[@marzero116]

Holy crap why is there such a massive difference between the door jam and the fuel filler door

[@xueju1121]

Where's the airmatic suspension

[@nagawara233]

Mercedes Benz is Best in the world

[@holdencommstra]

NONE but you sometimes can get confused when indicating since most cars has the indicator switch on the right.

[@Bob-yr1iz]

my wife loves this SUV, as the saying goes ..."Happy wife happy life"

[@Parth29252]

Hell yeah!!!

[@XxAWSOMExXLAMBOXxRS]

good eye

[@woopeefish]

Can anyone whose got 2012-2014 Ml350 tell me if they can see the wires underneath their driver and front passenger seat when looking under from the front seat? I am so frustrated that I can see these wires. On my old 99ML320, Mercedes covered these wires with a panel so the wires won't be that visual. It also prevent my dog's hair from trapping between these wires. But there is no panels under my 2012 ML350 and I can see wire all over the place. I am wondering if mercedes neglect that part or if the dealership I got it from took it off and forgot to put it back. Please check your seat and let me know. Thanks.

[@55kompressor]

What the fuck are you talking about.. I have an ml430 and 500.. explain wtf you are talking about

[@FleetAdmiral215]

I Love my 2015 Mercedes ML W166🇬🇧 also in Tenorite Grey, Its the perfect go anywhere vehicle & it'll go through anything nothing phases it ! , The gear slicker is in the best position of any car I've owned out of BMW's/ Lexus every car should have the gears here , Who doesn't have the radio on ??? Pathetic statement for the camera, The car's handling is superb & this reviewer should have spoken to Actual owners , I'd buy but another Mercedes ML W166 in heartbeat !!!!

[@jamesrumph7212]

Cool

[@WoZIMoo]

2:50 Rear shocks are too soft. Front dampeners are too stiff. And they say Mercedes' are over-engineered cars..

[@CodSnipers19]

Tahoe is the a no waster. MB for big sedans

[@grisellimay]

first of all i dont think you'd accidentally "swat" the gear stalk up into neutral mostly because you swipe down to turn the wipers on in most cars ...

[@ssucharith]

Good Boy.

[@infinitelistsfan8251]

My grandma has a 2013 it feels a lot bigger than it really is

[@kevinlumpkin5294]

you cant compare a lexus and a benz they are to different classes of car and trucks . I just traded my lexus in for a s550 its my personal preference i dont buy car for others to drive so i care less how it drive to you.

[@jesusBenitez100]

kevin lumpkin are Lexus more reliable than Mercedes ? also supposedly you spend less money in repairs on Lexus then a benz is it true ?

[@Hi-jj1km]

@@jesusBenitez100 it 8s true

[@tepeke88]

Lmao 2 things are hilarious in this review, 1...tom's "thats kinda stupid" comment about the back up camera and 2 is the avoidance manuever....lmfao enough said!

[@Wawalsh1234]

What car has the wiper stalk on the left, that's right none. You shouldn't be driving or have access to sharp instruments if you mistake the gear selector for a wiper stalk.

[@kevinlumpkin5294]

Let me share with you something very important when you buy a truck that had bmw or benz on it you don't pay for repairs that's why you buy them. I take my truck to the dealership get another car to drive and then come back when the work is completed. And again if your car is in drive and you open your car door the truck automatically puts the car in park. If you attempt to change gears while driving the will not let you so don't worry about I might hit it on accident thinking it's the windshield wipers that comes on automatically anyway

[@kevinlumpkin5294]

Right

[@therealjayseh]

I would have bought one of these except it's made in Alabama. 😢 I bought a GLK 350 instead. It's made in Bremen, Germany

[@Kev199117]

clip from a different vid

[@aymanhamad4625]

3:12 quiet what!? I didn't understand what he said :when it comes to low speed what 3:12?!

[@lawon01]

he said quite firm

[@toebeeleeyoung5287]

Bad Thing About This Review Is THERE WAS NO MENTION OF PRICING!!!

[@dmontreese9375]

This is my 5 benz in a row and second ML. So far so good. Just make sure you get a warranty. I had a blue tec never again. The mileage is the same. Never buy a blue tec used. Sluge builds in the engine. Check before you buy.

[@joegonzalez1542]

How can you remove the sludge?

[@marionharris5952]

?

[@the_first_resort940]

Lol no it doesn’t, you don’t change the oil , and if you’re talking about carbon, it affects nothing, I can show you Mercedes diesels with intake ports nearly plugged shut with carbon and you would think they don’t even run but they do with no issues, it’s the strict emission compliance and how much oil the turbo lets past it that causes this. The engine computer is programmed to deal with it. So far on that specific engine highest I’ve seen is 640k miles on one engine

[@Petesbrobob]

A $50K car doesn't have automatic windshield wipers?

[@76carmel]

A different driver for demonstration.

[@shaneshow19]

2:19 this guy is stupid, i have an ml, the radio does not need to be on but the screen does same in most cars 3:10 trying to drive a suv like a lotus...makes sense!

[@oldschool1928]

You buy this vehicle for status, nothing more.

[@Derail07]

I dont understand why somebody would spend 50k on that... Have fun paying for repairs....

[@spencerattack631]

lol the nail polish confused me for a sec

[@Mercedes_W166]

I own Mercedes ML 350 2012 You can give questions me if you want

[@bmwmsport11]

Why not save some money and get a jeep grand Cherokee? Their both based on the same platform.

[@WoZIMoo]

It's ridiculous to think that the last cars with column shifters are... Mercedes'

[@mjo3275]

Don't get the MBtex seats they don't breath and you cant get them ventilated. If you live and anywhere south of Maine you'll sweat you ass off.

[@MuffinHatred]

The emergency handling is a bit unsettling. If you need to avoid something, it needs to do it when you tell it. The ml doesn't seem confident.

[@cw4623]

It's overhyped. If you're not a fool, handling will be no problem. In fact, you can't have a comfy car that emergency handles well. It's not possible. One or the other. You gotta choose.

[@kevinlumpkin5294]

I didn't say it didn't have flaws but I own and lexus truck and the bmw x5 they don't come close to this truck. Also this guy does not know what he is talking about. And don't hate because I can afford a $70,000 truck

[@gheffty93]

I think it is a pricey option

[@valbonaprenga5691]

This ml is an 250 not an 350

[@BobSaget-ol6vd]

lol i laughed too

[@SanDiegoInnOut]

Well it's not chrome, it's better...aluminum.

[@michaelgraham2347]

It's an American benz aka cherokee

[@mlps93]

but you dont get the same quality and status as a Mercedes not sure if anyone wants to be seen in a crap Chrysler product

[@thomasyang1565]

engine oil leaking after 6 years. maintenaince service cost is so expensive 10 times cost than Janpense Car.

[@IIHSmaster]

All Consumer Reports does is nitpick at the German Automakers. I would take a Mercedes, Audi, and BMW over any other competing Luxury cars out there.

[@markwilliams6378]

Once again because it is German made it is blessed by God. Just because you like this vehicle doesn't mean it has no flaws, or maybe in your mind it has to be good because you shelled out a whole bunch of money for it.

[@patrickmichaellangan576]

It is German designed but American built. None of Mercedes' plants in Germany build and assemble the M-Class except for some components, including the engine and transmissions.

[@igeekone]

2:50 WTF Mercedes!?

[@meenam300zx]

I actually contemplated for 3 months and was going back and forth between 2015 ML350 and 2014 Volvo XC60. At the end, I went for the Volvo XC60 for the reasons below: 1) THE second row seat in Volvo goes flat where as in Mercedes, it stays up at an odd 45 degree angle making it useless 2) if you are 6 fee 1 or taller, your head will hit the roof in Mercedes and windshields pillars are right in your face. The Windshield is much smaller in ML350 3) THE dash layout is so modern and clean and low in Volvo. Not in ML350 As of today, I have 85000 miles of superb flawless ride with zero issues on my Volvo. I am very happy with my purchase.

[@pedrof830]

Very bad design putting the shifter where the wipers should be! That push button PARK is gonna malfunction and there will be lawsuits filed all over the place.

[@kevinlumpkin5294]

This review is horrible. While driving the ml350 if you hit the gear into natural while driving the car will not let you change gears. Let me say this about the 2014 ml350 unless you are buying a Better mercedes truck there is nothing out that comes close. Real owner review

[@speedometer111]

Mercedes fanboy.

[@thk420]

Totally agree with you..ML is awesome Suv..

[@redmusichouse]

1:25 red fingernail?

[@hessne7405]

American cars are best for Americans

[@franksehrnett2937]

Sounds more like a hater

[@greatestever8692]

Fail review. Negative nitpicking about pointless little things that aren’t an issue

[@laothakao]

Bunch of scrubs

[@hessne7405]

Lot of glasses Lot of hairs Skip this video so you can save some time

[@nyathi777]

You have to deliberately push the button to get it into Park? Wow, is that really a problem dude? Good grief, how spoiled are you?

[@pietvanderwesthuyzen6502]

Bullshit comment about Park. The car goes into Park automatically when you switch off

[@hessne7405]

Chevy is the best

[@gavinsloma]

so this guy has painted in finger nails red aye? ....

[@11hpc]

if you want to watch TV you have to turn it ON..............thats kind of stupid or what!!!!

[@herrgolf]

Handling is pathetic.

[@CoolizBrown]

herrgolf its an suv

[@jamesrumph7212]

What ever

[@hondajohn6948]

Mercedes has some of the worst stability control it would have handled better without esp

[@JDMHaze]

Applekid Yeah I know, but it's because they're trying to keep the vehicle from rolling over so it tends to not turn which actually sucks and is probably worse than rolling over

[@megabreeeze]

This car is so expensive it should come with real leather what a rip off Mercedes.

[@thomasyang1565]

Don't buy Benz brand any more except your money full of your pocket. there are some many issues , every issue is expensive.

[@gmman010983]

Thats kinda stupid!!! lol

[@echofro]

@2:50 wow handling fail

[@cw4623]

Hardly. It's a comfort win. You can't have a comfy car that handles well. Not possible. Smart people choose comfort. Because they're not stupid enough to need to use emergency handling.

[@chelseasinsabaugh5602]

serial killer eyes

[@tjackson686]

Coke eye 😂

[@joedogg9836]

Wow this thing handles terribly! OFF my shopping list..

[@dragswolf8]

This car sucks!!! As soon as I bought one the very 1st day the indicator light came up saying the back brake light was out. I checked it and was thinking, if this car is new why would the light go out? I checked the light and nothing, the light was fine! It came back on later that day. Turns out the light housing had burnt out. WTF?@ I got it fixed but than other crap started happening such as sensors weren't working properly, all indicators for the back lights went off, and as soon as another light would go out. They took 2 days to fix it. I had a rental car and go figure it was a ML350. Guess what? the second day the light for the back went out and the indicator went out on the rental car!!! POS Mercedes you suck!!!!

[@85net]

I agree!! This stupid car blows out bulbs faster that candles on a birthday cake! Worse German car built today. I miss my Audi.

[@michaelgraham2347]

It's not a benz it's a cherokee

[@slimydick23]

2:14 why are you wearing red nail polish are you a marricon?

[@TimJoseph08031990]

Overall, I think the avoidance maneuver is way terrible, and in my opinion the worst redesign ever, according to this review! The last generation ML is way better than this one.

[@ColinChambers44]

why is this guy so awkward

[@85net]

This is the worst vehicle I have ever owned problems from day 1, weird front end noises, controls on steering wheel strip!!! Do your self a favor and get a Audi better build machine.

[@ottodob]

+Patrick Williams i disagree. ive had one since new in 2012 and i havent heard as much as a squeak. only problem ive had is with the cargo screen in back not retracting fully after about two years, but MB replaced it under warranty.

[@jesusBenitez100]

Patrick Williams did you spend a lot of money on repairs and also was it reliable at least for you ?

[@85net]

yes i spent a lot on it, first i had to replace 4 shocks that were not covered under warranty that cost almost 4K with parts & labor. then moon roof went motor cost 550 with labor. not all this was done at the dealership.

[@85net]

these cars are good to lease then take them back, never keep one past the warranty because when you have to come out of pocket to repair them you really feel it.

[@zion1200]

I hate this ugly car so much It sucks my 2011 Kia is better then this ugly thing

[@CodSnipers19]

Just go for Tahoe. no time wasters. MB is for sedans and only the big ones