HP DV9000 blank screen fix! Video problem BGA rework

[@Ureyeuh]

This was a great video. I'm about to be working on the HP team at Geek Squad City and was researching common problems, and although we don't use pen torches, we still have to find the issues and this has helped tremendously. Well put together.

[@dimitrije888]

Bravoo! He is alive again ! Instead a pen on the gas I used the electric blower (300'C) with narrow lips (10mm) only 3 seconds ! Greetings from Serbia

[@boxlessthinking]

So like where the info for the class action suit. id like a free replacement since its the manufacturer fault.

[@anibalcruz7047]

The suit went nowhere

[@andrive]

That’s sad

[@nnmusic2011]

I did this today and stayed until 2am but it was well worth it. It worked on me. It may be an old laptop but the joy of fixing it feels really good. Thanks for posting and sharing.

[@MySweetCakes8147]

ha i stole the coa from the back of the laptop. thank you 1080p

[@ovdiem]

I would like to thank you for this video i have repaired 3 dv 9000 laptops by following your techniques ,thanks for sharing the trick ,all the credit goes to you ,thanks.

[@Wallydeej]

Just got off the phone with one of your employees (George) ,who was very friendly and helpful with questions I had on the DV6 procedure. Since I will be doing it myself, my only problem is determining how hot the chip will get when I heat it with the pen torch. Thanks for the help and the video! Wish me good luck!

[@hayward5000]

Thanks for this video. Very handy video guide for me. I know my computers but hate navigating laptops. I also have big hands. Its much easier watching someone who has done it a million times.

[@whybotherthissucks]

I had this problem for a long time. I finally completely lost my screen two days ago. I also lost my DVD drive and my sound a long time ago, but didn't think it was related. Well, to my surprise I tried this repair last night and am now typing on the very computer that didn't work yesterday morning. I even recovered my sound and my DVD drive. I know this video is old, but thank you very much. I didn't want to buy a new laptop.

[@vavjak]

My HP dv9000 just went blank today with this exact problem. I found your solution to this problem immediately through a search. Great job! I had wondered if it was worth fixing, at the time it was brand new i spent approx $1100. I am glad to know that I now have an idea of the cost for repair. If I can find anyone in my area, I would be happy to ship it to you. Also thank you for the class action law suit against these laptops. thank you for your great professionalism, everyone here agrees!

[@HostileHST]

Just brought life back into a DV9000 today using this info, but I used an industrial heat gun for about 10 minutes at 1.5" away from GPU. Thank you Mixcatcom for a great video! It gave me confidence to give it a shot.

[@Waffles_______189]

I was just looking around for tips on how to pull apart my broken laptop because I was bored. Now I have a working backup thanks to this video! Thanks!

[@erinsmomtoo]

Thank you so much!!! I just got back from Best Buy and was told it was a motherboard problem and that it would cost at least $500 to fix it and we were told it would be better if we just bought a new one. I'm not a computer genius, so you can be looking for my computer in the mail soon!! Thanks again!!

[@3nduser]

THIS WAS THE BEST INSTRUCTIONAL VIDEO I HAVE EVER SEEN. I HAVE BEEN LOOKING AND LOOKING FOREVER FOR ONE LIKE THIS. THANKS MAN. YOU SHOWED EVERYTHING, FROM START TO FINISH. A TRIPLE PLUS!!!!

[@soandso1111111111]

I just wanted to again say thanks for this video!!! I tried this method for more than 1 year ago and it kept my dv 9000 running 24/7 for over one year now!!!!!!!! Just a couple a weeks ago it broke down again, so I followed the instructions on this video and now its working again!!! Thank you mixcatcom!! God bless!!!

[@trueblu8]

Wow. You are a master. I am just a padawan. I've done my fair share of computer repairs and even changed a dc jack once so I am daring enough to try this. But if it fails I may need to send it to you guys for a chip replacement. Damn HP for making such a faulty design. And foolish people for not taking care of their laptops, putting them on beds, pillows, or leather sofas and not letting them breathe underneath.

[@bkcharter]

Thanks a million. I bought a dv9000 off Craigslist and started having issues right away. A week later it was dead. I thought I blew my money... Whew... Working perfectly now.

[@mercury724]

i've got a defective DV2000 with the same blank screen for over 6 months now sitting in my cabinet collecting dust, not knowing what to do with it, did bring to hp service center and said they will be charging me around $700! WTF! to change the motherbord....good thing I saw this video and tried it my self! and it worked!!!!!! Damn! THANKS!

[@MrForce40000]

Great video guys!!!!!! Followed this step for step. This girl was about to throw the laptop away until I told her I would give it a try. Followed your video, fixed the laptop and landed me a date A+++

[@Rakkerjoep]

Thank you very much. after 5 years of computing without any problem on my DV9055EA now i got a blank screen. I followed your instructions and my HP laptop is working again. My laptop is a intel and had 2 heatpipes (1 for video and 1 for processor and chipset) But now its working fine ! Thank you very much.

[@Geirunaka]

Got an HP dv2000 series laptop for my freshmen year of college in 2008 lasted about a year and had to send it in twice... happy to see I could breathe some new life into it! Thanks

[@pepinoavapor]

Thank you so much. I had this problem in my HP dv9000 and I could fix it using your videos. The last week my laptop's screen showed coloured lines and after some seconds the computer rebooted itself. When I saw the GPU, there wasn't any thermal compound and the fan was very dirty. I resoldered the chip and I cleaned everything with a brush and I put "Artic Silver 5" (15€) between the chips and the copper bar. Now it works perfectly. I really appreciate your videos. Thanks from Spain.

[@triple8luck]

Thanks for the complete explanation. This fix worked for with my DV9730. I had a different problem though in that the video portion worked, but the laptop wouldn't see my CD-ROM drive. This after hours and hours of all the fix attempts on-line and swapping out drives ultimately, this procedure resolved the problem. I also upgraded the heat sink, using a piece of copper conduit piece cut into quarters (about a postage stamp size) and used a mallet to flatten. This seems to have resolved the heavy fan usage, as I hardly hear it. Used thermal compound Arctic Silver AS5 from Radio Shack.

[@dfor50]

Thank you so much. I was able to repair a DV9500 because of this excellent instructional video. I have also noted your password rest video and I have a Dell with that very problem. I'm hoping for the same result. You're the best!!

[@jmkwisc]

After thinking my Compaq CQ62 had a bad CPU due to a error code with One Flashing LED on the CapsLock,I ordered a replacement CPU on Ebay, installed it and it STILL didn't work. Just before tossing it into the junk bin, I found and used your method with using a Heat Gun, it now boots just fine. Thanks VERY much!

[@anonbomber4937]

i bought a 10 of these off a pc wholesale site for 200 lulz thanks for the video man worked like a charm!

[@danielalin76]

Thank you very much for your help. This video was and is very useful to me to all of us who are having this issue. In nine years I followed your technique three times and my laptop still works thank to you.

[@edtraxful]

That was quite interesting. I was glued to your every word and movements. I have a identical laptop with exactly the same issue. For over a year I walk through my work area, glance at it and mutter unmentionables. Have not been able to locate the proper "nerve" needed to dismantle the entire monster. I've built and refurbished dozens of desktops with every possible problem. But laptops....scare me. Anyway, that was highly enjoyable and informative. I would love to have had you as an instructor.

[@01craigk]

Did it for me thank you! Ours was getting more and more unreliable and then failed. Followed your tuition, built a heat sink out of an old alumium CPU cooler and jobs a good'n! Well pleased thank you very much!

[@coolirc]

i've followed this step by step and opened the computer DV9000 and fixed it . thanks for this awesome video i'm very happy . keep up the good work bro thanks .

[@bradskaallama]

This can be fixed very easily - When you power on the laptop, shut the lid down quickly, and wait for the system to start. And there you go! You will have to do it every time you start the computer though, so I guess this solution is better in the long run. But thumbs this up so everyone can see! Worked for me on a dv6000.

[@MTSLEX]

you are awesome I own two of these things and I dj with one and use the other for lighting. The lighting one died on me just last night. I got to work on it and Wallah after a few minutes of torching the thing. let it set and cool then it's working better than before. video and wifi work great when i had no wifi and video died. Thank you so much for posting this on youtube i couldnt of done it without you!

[@stilljeepn10261972]

AMAZING !!!!! We use German Infrared Top and Bottom heat for this process. I would say that this is a band-aid fix at best. We remove the BGA graphics chip and put new solder spheres under it. This process is called reballing.Its actually the only sure fire way of permanently repairing the no video issues with the DV series and other laptops. It would be the best investment for your company. In any event..... GOOD JOB WITH THE TORCH !!!!!

[@lcubela]

Hey mixcatcom! I just wanted to sincerely thank you for posting this video, my pavilion dv2000 special edition had the same problem. I followed exactly what you said but I used a heat gun instead to heat the GPU. Again thank you man, you saved me a bunch!!!

[@garybroper]

I had that problem with my dv9700. I followed your video. It works now thanks a lot. Great video.

[@KingOfBass160hz]

Thank you so much Pete i had a local computer shop look into it and they found out it was just the LCD.

[@qvdbossche]

I owe you man! I didn't think that after 1 year I coud fix this problem. Realy BIG thanks !!

[@LordSamulus]

Oh my goodness after years of my laptop not working I decided to give this a shot and it WORKED! :)) You rock, thank you so much! My only problems were the heat gun I was using only went up to about 180 C and I have 2 black screws leftover after I put it back together lol again, THANKS!

[@reboot81]

Followed your guide except with the torch. Had my HP DV9072ea in pieces after +2 hours. Added a flattened smooth penny from 1964 (wet sanded with a 1200 paper!). Added thermal paste both to the CPU and GPU. Thing would still not work. There are more than 60 screws that have to be removed! Thankfully most of them are either short silver ones or black ones. Anyway, the video was very helpful!

[@kelolo275]

Thanks a billion for this video!! I used a Wagner heat gun on the lowest setting with an inferred laser gun to get it to the right temp. Tried the battery hookup to see if screen would work and it didn't. Well the laptop is 6 yrs old so I said what the heck and blasted it with heat again, applied thermal paste and some old pieces of copper, and it works now! BUT I have 9 screws that I can't figure out for the life of me where they fit, and I don't care. Use this more as a desktop anyway. Thanks!

[@TheInternetwatcher]

Thank you so much for this video! My G7 HP laptop had that black screen issue too recently and I was able to fix it just like you did in the video!

[@joecastegnaro]

FYI doing the reflow the second time worked! Thank you so much for your assistance!! It was really a very simple fix as long as you know what to do!! LOL Thanks again!! Sincerely, Joe C.

[@MrForce40000]

Yea I used an actual digital 4 sided air tool from my work. Set it to 410f, just slowly rotated it around the graphics chip for about minute (I started while it was at about 350f, then after about 20 seconds it hit 410f steady), let it cool down and put on the custom copper heat sink. Took an hour and a half to complete the whole project with this video, once again thanks.

[@mtlukas]

Pete...Just want to say THANKS SO MUCH!!! This video made my life MUCH easier!!! Got everything fixed, and I'm actually running about 30 degrees cooler now!!! I also replaced the fan and heat sink since I was in there! (to anyone doing this, on ebay, you can get a new fan and heat sink for $20 includes shipping, personally, I recommend just replacing the fan since your already this far into your system). Anyhow, THANKS again Pete!!!!

[@GregSlack1]

I performed this to clean out the fan heatsinks because the dust was causing overheating, the likely cause of the laptops problem in this video. This is not for most amateurs to attempt. I now simply use a good vacuum on the bottom of the laptop to suck the dust back out the fan hole. You may have to buy a can of compressed air and apply it to the side vent next to the fan hole while you simultaneously vacuum it out. Make sure you have updated the bios it really helps prevent shutdowns.

[@JusticeForSome]

Thanks Pete. This is the real value of the internet. Information is free to attain and should be made available, for free, to those who seek it. This video gives one the knowledge to tackle a VERY difficult fix. Not so much the fix but getting to that point is where I found the challenge. This works! (lots of screws though).

[@auburndaleflit]

Thanks for the info. One of my customers replaced their laptop with the same problem. While it is an older pc i can now fix it and return it for their kids to use.

[@1948freetoplay]

this is one of the best vidioes iv seen on laptop repaires

[@conquerorhowie]

I just want to say THANK YOU for helping me!!!! I followed your tutorial and bam! My laptop is working again!

[@suthan22]

Dear Pete, Thank you very much for your valuable help, it was really miracle to see some display on my laptop screen after following your methods.. I was really tired of trying all methods before following yours, you have helped me to save a lot... thanks a lot again for your great help.. Suthan

[@alimujtaba747]

I have a DV 6744TX which I purchased brand new in 2008. Ran flawlessly for ten years until yesterday. I have this very same problem. Hope to get it repaired soon.

[@dvh065]

My DV9000 so far had screen flicking and build-in wireless quit working, display can fail any time right now. Thanks for the video.

[@EuqinuX]

Thank you so much! I tried this on an old Presario V6500 with the same problem - really didn't expect it to work, but it did! So thank you :)

[@mauvechalk]

What an absolutely fantastic video fellas. How on earth did you find out how to solve this problem in the first place?? Also are all laptops so complicated to get in to, they don't make it easy for you guys do they lol. I have exactly the same problem with my dv9500 but i don't think my local repair shop (UK) have anywhere near your level of skills

[@phuturephunk]

I've had to do the same surgery on a Dell before and yeah..it does really take a couple hours to fix these darn things right. The cool thing though, is you really get an appreciation for how they fit everything together. Its like legos, except more exciting.

[@anibalcruz7047]

Glad to hear. Thanks and hope you enjoyed our Video.

[@TommyGtjgdesigns]

For cracks in the solder, heating it up allows for the solder to melt and re-set

[@poppy-mikesimon1577]

Great job on repair. Looks like you have significant knowledge about this issue.

[@anibalcruz7047]

That's great news. Glad all went well and hope you enjoyed our video. All the best, Anibal

[@aladinsane68]

Just like to add, great video and obviously an issue as this has had over a million hits!, this must surely have hurt HP sales, i am in united kingdom, just purchased dv9705 (spares or repairs) yesterday for 50 GBP, it has the problem of trying to boot up every few seconds but no joy, took it to bits last night (balls off fluff near and around fan components) and have ordered 2 copper shims (0.8mm), thermal paste and a small butane gas gun off Fleabay, wish me luck!

[@gulomet888]

This works fine..... thanks a lot.. the heat gun cost me 16 pounds and now the laptop works fine. God bless you for this advice and show video!!!! :)

[@abiodunalonge3353]

As far as I know, the effective performance of the laptop can not be judge now because the processors have not really been subjected to their normal working temperature. Unless this is done and the system sustained then we can conclude. But all the same, the guy did a great job worthy of commendation.

[@pogofx]

Thanks for the video. Never pulled apart a laptop before but managed just fine. You made reference to some of the ribbons/screws, but didn't exactly show all of them being taken out. Would have made it easier, but I was able to figure it out. Ended up baking the whole board at 375F for 10 minutes. Also used a '68 penny that I sanded smooth as a sink over the GPU to replace the little foam pad. Added a little high quality grease also. Put it all back together and worked perfectly.

[@WarHerox]

Good to see a fix for this laptop issue. Shame my model wasn't listed in the class action lawsuit and now I have a $1300 paperweight.

[@agent50cc]

thanks a lot, worked great, i stopped the heat gun as soon as i saw the bottom of the card bubbling, and cut our the old heat sink rubber and filled it up with MX-4 thermal compound, nice video, but lol i have ten tiny screws left over but the laptop works.

[@bradskaallama]

@mixcatcom I got it working for now using a little trick one of my friends told me - When you power on the laptop, quickly shut the lid, and wait for the system to start, I have no idea what happens when you do it, but it works for me! I have to do it everytime I boot the computer though.

[@anibalcruz7047]

That is correct. Reheating the Chip, allows for Solder points underneath to melt and once you are done heating it, during the cooling process it re-seats itself correctly. -Anibal

[@bennerv94]

Repaired my laptop with this method...works great (used a blowtorch because we didn't have a pen torch!!!!!)

[@ButtersPup]

Sweet!! This also fixed a non-posting dv9715. So if you get one that just restarts over and over again, this may help you too!

[@dariocourtois8482]

Hey man thanks for tutorial on line just had the same issue with mine dv9000 what should I do I purchased this unit long long time ago may be 15 years and I dont think its still on warranty so pls help thank you very much it was fantastic how you demonstrate the tutorial hope to hear from you soon cheers

[@josephuhuru]

Thans for the video i have i question it doesn burn how many time should i keep the light on the chip?

[@crottc]

these guys were awesome!! unbelievable !! service was way faster than expected.. they're honest knowedgeable and straightforward .. NUTS soo damn good!!

[@Kcducttaper1]

@OxiiCraft The GPU gets hot and essentially partially de-solders itself from the motherboard breaking some connections. When you re-seat it, you get it hot enough to re-solder it back down again, re-creating those connections that had been broken.

[@cev2387]

Ok. Thanks. I will give it a shot. I think the bios are updated if I remember correctly. I've had this issue going on 2 years now. I have a feeling though that I will eventually be sending it in for repairs but hey, who knows. Thanks for the feedback though. I will let you know how it goes.

[@909jed]

the only light that come on in were the power cord plugs in. Would be a fix for me also? This is a great tutorial. Thanks for the help.

[@codemanpe]

YOU are awesome!!! I tried this methode and it works. It was the same problem with the blank screen and the led bar at a HP Pavilion dv6000. But i use a heat gun at level 1 (375°C) with a ~20cm distance for round about 1 minute. So many thanks for your video and tipps. Greetings from Germany! :) (ok, i have 2 screws left at the end, but who cares :) )

[@степанстепаненко-б1э]

how long did your laptop work after repair?

[@codemanpe]

​@@степанстепаненко-б1э Good question, it run serveral years after that, but had to do the procedure twice during that time. In the end the device gets replaced with an new laptop. ;)

[@devsgotalent]

Thx mixcatcom u just saved me from buying A new laptop thx very much

[@lunarmation]

Not my model, but I watch the who video. Very Well Done! I have the same video issue on both an HP x1215n and an HP G60.. This fix worked on the x1000 (x1215n), but not the G60. I am going to take apart the G60 again and heat the video processor longer.. Thanks (Спасибо) Landis.

[@snajperSLO]

Thanks for this video! The thermal design of this laptop is just horrible. My Turion x2 was over 60-70°C (140-158 ºF) reapplyed the thermal paste, pads... Few mods (bigger wents,...) The wents are 40-50% blocked by the plastic mesh glued on (Memory/Wifi module cover, HDD cover)... And now it's under 40°C (104 ºF) per core and done the GPU chip repair! Thanks again!

[@hashim710]

Thanks for the video! i have like this laptop and one of the screen wires got unploged from its port (the left one) can you upload a video to show how to connect this wire again because i could not find any port for it

[@anibalcruz7047]

Hi, glad you enjoyed the video. As for the blinking lights on the TX2500, if your system has an ATI Chip Set, more than likely this could be an indication that a Reflow is needed. Taking into consideration that you have already Reflowed the GPU, I would recommend you try to replace your CPU instead or try playing around with your RAM, 1 by 1 in different slots, which could also be the problem. Let us know, how this works for you, best of luck -Anibal.

[@geiadude]

Before I was aware of your video I purchased a Motherboard Should I just install the board without any changes?

[@BBgunmaster67]

@mixcatcom Well I finished it in about three and a half hours. Wasnt hard at all just have to remember where the screws went. My laptop has been sitting in my closet for 2years and collected dust but now thanks to your video its back up and running, and for some strange reason the wireless started to work again that was the first reason I put it away then the screen went blank. right now its currently running at 38degrees C. -Thanks

[@LEXI3000music]

Wow, cheers for that!...i just fixed my laptop in about an hour by following your vid! much respect to the nerds!!!

[@GChopperP]

Great video thanks for posting, going to be attempting the "fix" in the next few days. Question...on my dv9000 the silver foil behind the screen is damaged on the left hand side in fact i have removed the left hand hinge as it is damaged and not functioning. will the damaged foil have any affect on the computer's function?

[@kharris11]

Could you please list the specific items needed? ie: What kind and brand of thermal compound, How thick the copper sheet needs to be. Thickness of Aluminum and where to get thicker aluminum then foil. How long do you need to have the compound on before putting the copper shim. Thanks

[@patrickcavanaugh1978]

Just did this, it worked, still need to actually reassemble, but the screen came on after the initial test!

[@devilsadv0cate]

Thanks for taking time out to show how to fix this problem. It's much appreciated. My dv9000 shows this symptom and would like to try this fix however I have only one question... what's the reason for pentorching the graphics chip?

[@HostileHST]

200C/392F is how I did mine. Caused two bubbles on the surface of the chip. I don't have a heat gun with very good heat control, so pretty sure I was frying it for 10 minutes at 400+, but it did work.

[@MrStonesword]

Great video. Where is the info you mentioned for the class action?

[@hkm7876]

Very nice video which help really to dismount and rassembly hardware and reparing step by step.. Many thanks Peter..

[@anibalcruz5304]

Hi, I am glad to hear that the video was helpful in repairing your system. Congrats. As for the Shims, visit our page and click on Shop, there you could find needed Shims already pre-cut to size. Unfortunately, yes, this could happen again in the future as there is no permanent fix for this issue. How long would fix last, really depends on how well you Reflowed your system, as well; your usage.

[@ifeedi]

Your video was really helpful and gave me the confidence to attempt this repair. Unfortunately I wasn't able to get it working with technique. I noticed one of the silver rectangle things(I don't know what it's called) came off of the gpu when I removed the heatsink, so I think I have other problems. Thanks again and it was a fun learning experience!

[@anibalcruz7047]

Yes there is. You would rather use a Heat Gun, preferably one that allows for you to monitor or control temps being applied. If the heat gun is measuring in Celsius, you should max out at 210. That would be your flow point. Hope this info helps

[@4930486675]

Great video, I've completed all of the elements contained within this video, when I've tried to test the video chip I only receive a temporary blue start up light for a few seconds. Any idea why I haven't received a permanent blue light as per your video? Thanks in advance Mitch

[@MrAwalacabab]

I just did this fix and I have a suggestion for those of you who do not own a torch. What you can do is set up the motherboard so it is connected to power (like he does when he tests, but do NOT plug in the screen and unplug power to the fan). If you turn it on, you will notice that the blue lights will come on and the GPU will begin to heat up. If you use a hair dryer on high heat and blow it onto the GPU, then it acts the same as a torch. I would strongly recommend using a torch though.

[@mist4fun]

Back again, I'm typing on my dv9000! Thanks for the video, the $5 pencil torches from amazon I used were really bad but after enough heat/cool applications it seems to have done the trick. Now If I can only figure out where these eight extra screws go.. hmmm

[@SLCUTAHGUY]

Very Professional Great post How does head up the chip fix it does it re solder to the board. I heard this term before called chip creep. Where solder parts become disconnected. Working on my A+ and almost have it. Don't have that much experience with laptops. They look like a nightmare with all the parts. Great Job!!!!!

[@anibalcruz7047]

Reheating the Chip, allows for Solder points underneath to melt and once you are done heating it, during the cooling process it re-seats itself correctly. Hope this helps -Anibal

[@szergely1993]

Thank you for this video in Hungary! That's worked ,fixed it ;)