DO NOT BUY AN E-WHEELS SCOOTER. WE STOPPED SELLING THEM! FIND OUT WHY BY WATCHING THIS VIDEO: kzbin.info/www/bejne/rqOrl4d4rb-gb6M
@AznJungleFever3 жыл бұрын
I been looking into getting one I'm 30 years old had a stroke when I was little, working at a grocery store and caught one elderly lady regular shopper she was driving one of these and I had to ask how it rides she's loves it lol. I wanna so drive this lol this is a goal I have!!
@MobilityDirect3 жыл бұрын
Sorry for the late reply. If you have any questions give us a call and we'll be happy to answer them.
@leebaxter78522 жыл бұрын
This scooter has been great to me for a year and a half now, had some issues, but I fixed them, now I am about to fix it again, because it just wont go at all anymore, I know I can fix it, it ain't that complicated.
@MobilityDirect2 жыл бұрын
That's the spirit!!!
@tommello95252 жыл бұрын
New Batts all accessorizes work no response from throttle ?
@MobilityDirect2 жыл бұрын
I think we are already going back and forth on another thread, but I'm just catching up with my comments. I'm glad to help. If you have any more symptoms that you can share, we will try and point you in the right direction.
@tommello95252 жыл бұрын
@@MobilityDirect No throttle wont move plenty of power new batteries all else works doesn't roll freely
@DustonDiekmann2 жыл бұрын
do you have a wheel base measuement to see if it will fit my mobility scooter lift (width / length)
@MobilityDirect2 жыл бұрын
61" by 26"
@grandmaoldschool7011 Жыл бұрын
I don't like the noisy turn signal. And, noisy backup. Can the noise be disengaged?
@MobilityDirect Жыл бұрын
Thanks for watching our video and commenting. You can try removing the reverse beeper using the video below as a reference but keep in mind that this will also disable your scooter's horn. kzbin.info/www/bejne/np2VomWlg5uqhaM
@calistaredden21453 жыл бұрын
I absolutely love my scooter- I have mine in a bright yellow. Can you please tell me who to contact me to get the front alignment corrected? I went up a wheelchair ramp that was too steep, now it pulls to the right :(
@MobilityDirect3 жыл бұрын
You would need to get in touch with a local tech for that if you're not local to one of our stores. You can also contact E-Wheels directly and they will get you in touch with a local dealer.
@jasonmax56442 жыл бұрын
I'm thinking about getting the EW 36 how much does it cost and is there free shipping.
@MobilityDirect2 жыл бұрын
Please call 877-721-7748 and one of our non-commissioned sales experts will get you the best deal possible.
@seanmaxwell27542 жыл бұрын
If i was you i would buy the pride raptor because e wheels is junk
@pauljohnston94463 жыл бұрын
When I got mine the first thing I did was take the basket off ... makes it easier to fit into elevators , buses and the max train ... be very careful , the plastic body isn't sturdy at all ... if you back into something the body will crack easily. The battery holds a charge easy and well . One thing that this needs to come with is a socket and ratchet for removing the tires when you have a flat ( I do have a flat tire now) Tomorrow I have to figure the socket size ... buy one and get my tire fixed
@MobilityDirect3 жыл бұрын
Thanks for the feedback and comment Paul!
@davaldivia692 жыл бұрын
Why does the instrument panel not turn off. It stays on 24/7 which drains the battery. Please help. TIA
@MobilityDirect2 жыл бұрын
Use the breaker switch.
@davaldivia692 жыл бұрын
@@MobilityDirect i did, turned it off and on to no success. Its been like this for a month 😟
@johnhayes9013 жыл бұрын
My scooter is no longer charging. The green light on the adaptor comes on when it's plugged in but the red light doesn't come on. Also, no electricity is coming from the adaptor. Is there a way to troubleshoot this?
@MobilityDirect3 жыл бұрын
You may need to get a new charger for it, please call our parts department at (877) 321-3241
@ronniewhitaker693 жыл бұрын
Can that loud noise that comes on when you turn be disabled and how would I get one and pay monthly on it
@MobilityDirect3 жыл бұрын
Unfortunately, that is not something you can do without physically removing the buzzer from the board and that will likely break other components. It's not worth it. You can easily do monthly payments with our website. Simply shop for the product you're interested in, add it to your cart, then proceed to check out. On the checkout page, you can choose the monthly payments option and that will bring up the application for financing. www.mobilityscootersdirect.com/e-wheels/ewheels-ew-36-mobility-scooter.html
@marvschirman29743 жыл бұрын
How do you remove the shrink wrap that covers all the lights? Do I have to remove all the light fixtures to remove the plastic wrap?
@MobilityDirect3 жыл бұрын
There's no easy way to do it, just has to be done manually by hand.
@LOOKEYHEARSAY2 жыл бұрын
use a sharp razor blade and carefully cut around the outer edges
@cheerbearsue5 ай бұрын
I wedged a flat screwdriver in between the two pieces of plastic very carefully, just enough to open the gap far enough to pull the plastic out. For around the clear display panel, I was unable to do it that way so I used an X-Acto knife and cut away the plastic right tight next to the clear part housing the display which the plastic was around so I could not see any remaining plastic margins.
@phlotographer4 жыл бұрын
if I heard correctly, when opening the trunk with the key you said to turn counter clockwise when in fact you turned clockwise. Anywhere in Canada to obtain the unit? Likely in the Toronto area would be ideal as my friend who is investigating would like to find source and service in the GTA.
@MobilityScooterSales4 жыл бұрын
We can ship these Ewheels units to Canada, just call 877 821 7748 ask for Dustin and will get you a quote
@MobilityDirect9 ай бұрын
@tommello95252 жыл бұрын
Is I have all my lights but no movement any ideas?
@MobilityDirect2 жыл бұрын
Could be a number of different reasons, we just uploaded a new video for this model that shows you how to take it apart. I would start there... kzbin.info/www/bejne/a4qumZywlNhoY7s
@AnnieKanokwan2 жыл бұрын
Hello, Thank you for your vedio. But please show me how to assemble wire on the neck. Thank you.
@MobilityDirect2 жыл бұрын
We have another video that shows you how to disassemble this scooter, here is the link: kzbin.info/www/bejne/a4qumZywlNhoY7s
@AnnieKanokwan2 жыл бұрын
@@MobilityDirect Thank you.
@cassiusdavis23592 жыл бұрын
What are the price range
@MobilityDirect2 жыл бұрын
Thank you for watching! Since prices change, we don't post prices here. However, you can see the pricing with the following link: www.mobilityscootersdirect.com/e-wheels/ewheels-ew-36-mobility-scooter.html
@waynesmith97653 жыл бұрын
Do they make a receiver hitch carrier for this?
@MobilityDirect3 жыл бұрын
There are 2 variables at play, the type of vehicle, and the lift it self being compatible with that vehicle. You would need a big vehicle to lift that product. You also need to have a pre-installed hitch receiver on your vehicle, and we would need to know what class it is as well as how high it is from the ground to provide a compatible option(s) for a hitch lift. Give us a call if you'd like to learn more about the options there may be for your type of vehicle. (888) 263-5601
@chesternorris40013 жыл бұрын
you need to let me know how much a scooter is cuz I'm going to buy one because I need one of them I'm a handicapped I can't walk
@MobilityDirect3 жыл бұрын
Hello, please visit our web page for pricing: www.mobilityscootersdirect.com/e-wheels/ewheels-ew-36-mobility-scooter.html
@aloyanbrillante45212 жыл бұрын
How much it cost and where to buy this model
@MobilityDirect2 жыл бұрын
You can visit kzbin.info?event=video_description&redir_token=QUFFLUhqbG1RSG1lUllwYUpJZ0FwZFNZM01XemJQQzFZZ3xBQ3Jtc0tsT0Q5WGRtQ1VOVlByTk5ISURrZnZneHc2ZG5KVHhQM2U1UjVMdk1IbjVrVXZxTHc1X2FGMXpkTXFhYzY0MHgyYmlNYV9GNmlDQ0VNbi1iSDZGWXotVTlUVDZlcFgxOS12ZnEtbWtkSEZxMnBUeUo0UQ&q=https%3A%2F%2Fwww.mobilityscootersdirect.com%2Fewheels-ew-36-mobility-scooter-3-wheel.html and purchase the scooter.
@bobbytob1 Жыл бұрын
How can I buy this
@MobilityDirect Жыл бұрын
Thanks for watching our video and commenting. Don't forget to subscribe for a chance to win a free mobility scooter. Please give our non-commissioned sales expert a call at 888-263-5601
@Nancybrklyn4144 жыл бұрын
You couldn't ride it in the rain you said. I've seen other mobility scooters that sell rain covers also good for the sun. I've been searching for one for this scooter but none are compatible. Any idea where I can find one?
@MobilityDirect4 жыл бұрын
I don't think there is a scooter cover made for this model. Unless its something custom. I would recommend a Afikim Afiscooter C or S, they have really nice rain covers and are designed to handle puddles.
@Nancybrklyn4144 жыл бұрын
@@MobilityDirect thank you
@arthurroman4403 жыл бұрын
What's your instagram
@spiritualawakenings62513 жыл бұрын
You guys really should let people know that these scooters have known issues and most replacement parts have been discontinued. The majority of individuals that would need such equipment cannot afford to take the hit.
@MobilityDirect3 жыл бұрын
We actually do, anyone that asks to buy an E-Wheels scooter from us is immediately told about the high-defect rate and repair-rate. We also explain that we are not confident in their ability to work off road. We try everything in our power to inform them of the known issues both with in-store prospects and online prospects. This video was made in mid 2020 and since then, we have stopped making videos for E-Wheels products. Ultimately, some folks don't hede our warnings and end up buying them anyway because of the low-price point.
@spiritualawakenings62513 жыл бұрын
@@MobilityDirect Happy to know you guys are taking on the responsibility. I happen to be looking for a Pride Raptor that I do not have to wait 3 or 4 months on. Just went through a nightmare with a local company. Have cash, have prescription, waiting on a deal.
@spiritualawakenings62512 жыл бұрын
@Peter Hicks They have been discontinued for some time now, so no parts available. They have also went up about 700 bucks in price also since we allowed a deadhead in the Whitehouse.
@victoriamascareno8102 жыл бұрын
I got a wheeler scooteror disabled people at the plug inside the scooter I think a wires missing where you plug it in the socket inside the scooter and that's why he doesn't want to charge I think a wires came off when I hit a bump ableand that plug I put the egg inside and it doesn't want to charge because I think a wire got pulled off inside where you plug it in the socket inside and scooterin the socket inside takes three little plugs where it goes inside the the socket three little holes inside I think one wire was missing from there
@MobilityDirect2 жыл бұрын
We have a video showing the battery connections, its being published today :)
@billcornwright35212 жыл бұрын
HOW DO YOU SHUT OFF BACK UP ALARM ON A EW11
@MobilityDirect2 жыл бұрын
You would need to take the scooter apart and remove the buzzer.
@jksilvio Жыл бұрын
I need to have my brakes fixed. They do not stop the scooter . we live in San Diego .
@MobilityDirect Жыл бұрын
The EW-36 has brakes that are similar to a bike's braking system. If you cannot find a scooter tech, try contacting a bike shop or tech they might be able to help.
@kenitrabarigo3 жыл бұрын
All I hope is for me to have a vehicle like this bike with which I feel autonomous and mobile
@MobilityDirect3 жыл бұрын
We hope so too!
@michaeljhayify3 жыл бұрын
Hello I lost the key to my scooter can you help by makeing an instructional video on replaceing the ingnition
@MobilityDirect3 жыл бұрын
Hi Michael, sorry to hear about your EW36 issue. We'll try and get one made soon, be sure to subscribe to stay tuned for future video releases.
@michaeljhayify3 жыл бұрын
Another question what is the white button in the basket
@michaeljhayify3 жыл бұрын
Oh I found the key but now I gotta replace the battery
@MobilityDirect3 жыл бұрын
@@michaeljhayify That's a breaker reset switch. If your unit goes over a big bump or if it trips for any reason, you can use that button to reset it.
@COMMANDOF4F43 жыл бұрын
HI THERE, YOU DO NOT NEED TO REPLACE ANYTHING. GO TO YOUR NEAREST ACE, OR KEY SHOP, OT WALGREENS. STICK ANY UNCUT BLANK IN THAT SLOT AND IT WILL WORK. WATCH MY VIDEO ON MY CHANNEL.
@victoriamascareno8102 жыл бұрын
I need to see how the wires go white-water is missing from the plug socket inside the scooter because I could charge it 0but this is why are missing because it's 3 in the socket just three little horse and I'm pretty sure the
@MobilityDirect2 жыл бұрын
We are going to do a video of the wires and the entire scooter in a break down tutorial.
@sandyleewhite4 жыл бұрын
Thank you for the tutorial, & I have a question I am hoping you can answer. A friend of mine has one very similar to this one, in fact could be the same model, & I would like to purchase one as well, however, hers is now 4 years old, & she is finding that the battery is no longer able to take a full charge, therefore less time for riding, & also one of her tires is now a little low, so if this happens to mine, is there a possible replacement battery, or a way to deal with the motor losing energy faster, and also, if the tires get somewhat deflated after time, how do you inflate the tires on this model? Your response is greatly appreciated :)
@MobilityDirect3 жыл бұрын
Batteries on these scooters only last about 2 years on average.
@sandyleewhite3 жыл бұрын
@@MobilityDirect Thank you for the response, so I have a follow up question please. What happens after the 2 years, does the full set of batteries need to be replaced? And can you tell me if this model is lithium or regular batteries, & do the lithium ones last longer, as I did hear those batteries were more long lasting. Who installs the replacement batteries if needed, as this is something I could not do myself......Your response is appreciated 🙂
@MobilityDirect3 жыл бұрын
@@sandyleewhite No problem. The EW-36 comes with standard sealed-lead-acid batteries and yes, you would always replace the entire set of batteries. To my knowledge, there are no lithium batteries for sale that would work for this unit. You would need to find a local company to replace the batteries, I would guess most local mobility scooter dealers can do it. We would be able to help you if you were ever in South Florida.
@cheerbearsue5 ай бұрын
There is a tire gauge and the owners manual should tell you how much pressure to put in it.
@yusdiningsihparsonage42064 жыл бұрын
How much is it
@MobilityDirect3 жыл бұрын
Call our sales team for a quote or visit our website. Prices change.
@dichiecusoh404 жыл бұрын
If said item is non returnable, (even defective after road testing), then what is your 3-year warranty for? I just want a clear explanation please. Thanks.
@MobilityDirect4 жыл бұрын
The return policy can be found on our website here: www.mobilityscootersdirect.com/return-policy Basically, you have 5 days to return the product after it arrives. IF you get the product and its in working order, but you want to return it (i.e. you're not happy with it but it works perfectly fine) then you are going to be subject to a restocking fee and you will be responsible for return shipping. It's really important that you communicate with our sales consultants in person or on the phone to get the measurements of the unit, the seat and other important factors prior to purchasing. Our sales team are trained to help you pick a product that is a good fit for you or your patients needs. IF you get the product and its damaged upon arrival, the manufacturer will send you a new one OR replace the existing one at no charge via a local technician. After the 5 day return period is over, you have the warranty to rely on for replacement parts. The warranty information for this product can be found on the product page by clicking on the "warranty" tab under the main image. Here is a link to the product page for your convenience: www.mobilityscootersdirect.com/e-wheels.html/ewheels-ew-36-mobility-scooter-3-wheel.html
@flyn3334 жыл бұрын
Must be returned once you get an RMA packaged in original, undamaged packing and you pay shipping cost!
@LAZBY2 жыл бұрын
do i need a Drivers License to ride on city streets
@MobilityDirect2 жыл бұрын
These are not meant for street riding. They're meant for sidewalks.
@seanmaxwell27542 жыл бұрын
Yes class 3 mobilty scooter can be used on the roads and on the sidewalks that is the reason why they have all the some features as a car you guys should really look it up then you guys know that i am not makeing this all up and thank you
@rodicanegoescu45184 жыл бұрын
Cual es el precios
@MobilityDirect Жыл бұрын
Please call for pricing, 888-263-5601
@Akatsuki181.4 жыл бұрын
Would you recommend this to a 26 year old disabled person? Is it safe?? I'm 4'11 and weigh 120lbs. I saw some reviews saying it tilts back easily and it falls on people. I love everything about it speciallythe speed since I'm very impatient lol, but am scared it'll fall on top of me and need help getting back up since my legs are kinda weak and my balance is bad. Thank you.
@MobilityDirect3 жыл бұрын
I would recommend the Raptor or the Afiscooter C3 instead.
@pauljohnston94463 жыл бұрын
All you have to do is slow down a lot for turns but I've had mine for 2 years (or a month or 2 less) and never had an issue with safety... I'm 67 and heavy.
@Awholekit4 жыл бұрын
Spend a extra 100 bucks on the pride raptor is all this guy should have said.
@MobilityDirect3 жыл бұрын
Sadly, we agree with that comment.
@dennissutphen90352 жыл бұрын
I'm enjoying my ew36 but you have to be careful going up an incline. Even a slight incline the front wheel will come off the ground if you go to increase the speed.
@MobilityDirect2 жыл бұрын
Thank you for sharing, definitely be careful! :)
@nickipedersen59334 жыл бұрын
Haw much i have cancer i would like a purple one im on ssi and dont get mucu but would love one i have an eletric will chair its to big will medacare pay for it thank you
@MobilityDirect3 жыл бұрын
Call our sales team and they will get you the best price possible on a similar unit or this one .
@MrEricKeen2 жыл бұрын
Can you sell me the sell phone charger that goes into the charging port?
@MobilityDirect2 жыл бұрын
Those won't work on this model, they are only rated for 24 volts. This scooter runs on 48 volts.
@dionnefontenot73643 жыл бұрын
I love your videos. They are very informative. I also love this scooter, however, the quality doesn't seem to be very good. I look at the tiller above the left handle, I see that the manufacturer sent you a scooter where the parts don't connect together properly. It looks like it was dropped. It is all about optics for a customer at least for this customer. The red panel has a large gap between it and the black. It isn't that way on the right side. If they sent a product out like that, it makes me wonder about the overall quality of the unit and how many problems I would have due to poor craftmanship. These machines are expensive, I would expect better. Please tell me that this is rare. Sorry to be such a downer but it not a great selling image.
@MobilityDirect3 жыл бұрын
Dionne, you're not wrong with your comment at all. We recommend products by Afikim or Pride instead if you aren't interested in the e-Wheels products we offer.
@RonaldJMarth Жыл бұрын
T66
@TheOnlyOneStanding80793 жыл бұрын
18mph I'll buy that
@MobilityDirect3 жыл бұрын
Tax free and free shipping www.mobilityscootersdirect.com/e-wheels/ewheels-ew-36-mobility-scooter.html
@brianfindsall3 жыл бұрын
sadly not legal in the uk due to speed being over 8mph.
@MobilityDirect3 жыл бұрын
Yes, that is unfortunate.
@nickipedersen59334 жыл бұрын
Ill even take the collar blue
@MobilityDirect3 жыл бұрын
I would recommend an Afiscooter s4 instead. They are more reliable and have one of the lowest repair rates on the market.
@imhere9745Elaine4 жыл бұрын
We're in Toronto Ontario Canada is your store
@MobilityDirect4 жыл бұрын
We are located in Pompano Beach, Florida. We do ship domestically in the USA, but unfortunately not to Canada.
@claudegagne65453 жыл бұрын
@@MobilityDirect recherche il y a des vendeur a Toronto
@dottythomas80253 жыл бұрын
Swerial # location for EW-36
@MobilityDirect Жыл бұрын
Check under the seat. In the storage area, or where the batteries go. Here's a tutorial on how to access: kzbin.info/www/bejne/a4qumZywlNhoY7s
@anandic51184 жыл бұрын
💖💓💖💓💖
@MobilityDirect3 жыл бұрын
Thank you for your comment!
@nickipedersen59334 жыл бұрын
Hi my name is nicki i would like to get the ew54 scooter im on medacare and im dealing with cancer for the rest of my life can i be approved. You can text me on messanger or face book
@MobilityDirect Жыл бұрын
Medicare usually won't cover recreational scooters.
@sukleswarrabha2273 жыл бұрын
I am handicap scooty free give me
@MobilityDirect3 жыл бұрын
Thank you for your comment and for watching our video.
@davidposkitt98703 жыл бұрын
p
@MobilityDirect3 жыл бұрын
Thanks for watching and for your comment!
@darlenehoward-l4j Жыл бұрын
i want purple ebike
@MobilityDirect Жыл бұрын
Sweet! Thanks for watching our video and commenting. Feel free to give our non-commissioned sales expert a call at (888) 263-5601.