Moving Company Under Criminal Investigation After Dozens Of Families Lose Their Belongings

[@mul-tyMarshall]

As a former mover, NEVER trust a moving company with personal items that cannot be replaced. Pictures, awards, medals, etc. Trust me on this I don't care how reputable the company is

[@lilmonsta6701]

Thank you for this tip !!!!!!!

[@mul-tyMarshall]

@@lilmonsta6701 just saying. I've seen some stuff. There was this time ( a good 15 years ago) this family had two of those 5 gallon water jugs filled to the top with change and bills. Must've taken YEARS to fill. Their belongings were to be put in storage. Lets just say the jars found a new home. Not mine, but I did turn a blind eye. Still crosses my mind to this day how dirty that was. Stuff like that is a common occurrence

[@0xsergy]

@@mul-tyMarshall lol, good job accomplice. Good warning though, scumbags in min wage jobs is common.

[@michaeljohn7467]

I work at day labor moving people many times, there are many companies besides moving companies who use day labor employees to help them do the job cause they need more help, at the day labor places there are many thieves n drug addicts who work there, this is one place these kind of people can get hired at And these day labor employees sometimes steal the peoples possessions at their home People dont trust just anyone at work places who come into your home, cause many thieves work at companies besides day labor With moving your possessions do it yourself if you can, if not move your valuables n other items you need n cant be replaced n let the moving company move the rest

[@winning3329]

@@mul-tyMarshall You should have turned the thieves in ,you are just as guilty if you don't say anything. We need tougher law's that will come down on people who steal.

[@mariejohnson7551]

How are these companies not being charged with grand theft? Surely the items from a whole household total to be quite a bit of money. Both companies should get in big trouble.

[@BillyBoB_508]

Because companies aren't people. Even though government treats them like it.

[@lexjohnson0803]

Probably contracts stating any lost or damage items aren’t at fault of the moving company.

[@MikeStephanus]

One word. COMMIEfornia.

[@chek1n]

@@lexjohnson0803 typical legal scams. They rely on withholding important information from you, or straight up lying and using deception. Then they play plausible deniability card. This is the reason why America is falling apart. Everyone is trying to scam each other and pull a fast on on each other. Trust is falling apart in society.

[@BillyBoB_508]

@@chek1n you are 100 percent correct

[@annb5610]

And yet no one is in prison no one's in jail no one's responsible... This is ridiculous Anyone ready to bring back 3 strikes law!!?....

[@DagDebrini]

This is an obvious scam with the culprits disappearing like the rats they are. What's worse is that by using 3rd party contractors customers won't know what's really going on.

[@winning3329]

Because law's are weak, we need tougher law's minimum 6 year's in prison for people who do these types of crimes.

[@andrewfreeman88]

The is the “New normal” under the Biden dictatorship. No consequences for anything anymore it’s all lawlessness.

[@thesnapper84]

@@andrewfreeman88 Such an ignorant comment

[@itrollthetrolls28]

@@andrewfreeman88 I don’t care who is in office, this place has always been lawless. Where you been?

[@mrsmdub75]

That’s why at our age, it was still more cost effective to rent our own moving truck, hire 3 people to load the furniture, paid a friend his airline ticket to fly back so he could drive the moving truck as we followed with our 2 vehicles. Then hired 3 people to unload once we arrived at our destination. It took 1.5 days (we stopped to rest over night) but at least ALL of our items got to our destination at the same time we arrived. We read too many horror stories about moving companies! Please be careful and aware of what’s going on.

[@kittycat8222]

Smart!!!!!

[@TroySupermanGentle]

Will be relocating out of state next year and was wondering how we could pull a move off without going the route of a company. Thank you for posting because it never registered to add people to help out.

[@jessicah3782]

1000000% best method I ever heard

[@920Marine]

Agreed! We just moved from Florida to Wisconsin and we just got a uhaul and trailer for one of the vehicles. Flew my brother out and he helped me load the truck and we drove it up ourselves! Nobody’s going to treat your things the way you want them treated besides you!

[@RealMexFoodShouldntGiveUDrrhea]

My Mexican family: loads everything on trucks and everyone helps. Yes, everyone even the kids 🤣

[@Mysasser1]

This is why anything I truly care about rides with me!

[@mgtowski395]

^100%

[@fashiondiva6972]

That’s a great policy but it’s not always possible if your high value, irreplaceable items aren’t small enough to fit and be carried with you. For example, I couldn’t move my mama’s pride and joy grand piano in my car. Insurance would pay to replace it in theory but it was a custom made piano she used for church performances and what she played when recording a song with her favorite gospel singer. I’ve been in the military and moving every 2-4 years as a result for over 25 years now; military families know more about moving than anyone on the planet and sadly we know our household goods are going to be moved by the lowest bid company. Even still, I’ve never had my entire 25,000 LB shipment disappear, much less due to criminal activity. That’s next level and not at the forefront of anyone’s mind when hiring movers.

[@LG141602]

No one should do this anyways. There's legit companies out there scamming people everyday from UPS, fed ex for example. They opened my mail at UPS and they told me they don't know who it was. So I lost my merchandise. It was about 399 dollars. They got away with it.

[@jackylook]

Both companies are in on this scam. Why isn’t anyone getting charged?

[@donaldstrubhar4697]

It's California, all crime is legalized, thanks to corrupt politicians

[@ericlester5033]

Because no one cares about other people belongings

[@gabolujan3109]

They are liberal Democrat supporters. So it’s ok. Biden’s America

[@roland3445]

@@donaldstrubhar4697 really? What about trump who's a con and a republican

[@nonamehi]

@@roland3445 how is he a con?

[@rpc6594]

Easy. Hire the same company again to the next job. Once you get them inside lock the doors. Handle your business. You know what's up.

[@missunderstood8345]

👍👍👍PERFECT!!!👍👍👍

[@WithoutRemorse12]

Just like in the Richard Pryor movie Moving (1988).

[@victorgarcia9791]

You obviously did not hear the fact that they're not a moving company. They act like it and sub contact out to actual moving companies, only to move your shit to storage units they fail to pay rent on.

[@pappyru2856]

That's wt I was going to say it's not that hard police don't do nothing take it into your own hands

[@itrollthetrolls28]

Now this is what I call a sweet revenge!

[@djbhe]

People do your homework and don't trust moving companies. My wife and I moved from Chicago to Tampa in 2013 we hired laborers to pack the truck and we drove our own truck to Tampa and hired laborers to unload the truck in Tampa. We had no problems and saved a lot of money.

[@kittycat8222]

So smart!!!!

[@Evalauj02]

Hire college students to help load and unload. They’re still young and strong for these type of jobs plus they need the extra $! Just post on their school job board on campus, I’m sure you’ll get a few calls.

[@Mixwell1983]

While it is cheaper you are fucked if these laborers damage your furniture or property. Smarter to hire movers from a known vanline to load your rental. I was going to go that route into some pods and have em transported but this summer was nuts moving from CA and all rental trucks and pods were booked out. I just went with United vanlines as they were able to get my stuff picked up on the day I needed.

[@Gun5hip]

Smart thinking!

[@Emlane09]

Many Hispanics are so hardworking

[@carlosspeicywiener7018]

And this is why I can't trust anybody. TRUST NOBODY, EVER.

[@biga4442]

I know but you have to.

[@freebein]

Exactly

[@RIGTHEGIANT]

Facts

[@HingleMacCringleberry]

@@KideoTime yet they have no problems stealing our money

[@mgtowski395]

@@KideoTime There is still one part of our government that still listens to us.

[@EyeOvdaTiger]

They're robbers with a business license. This is so wrong. They need to make them pay and put them in prison where they belong.

[@drewtorre7717]

Minus the business license

[@jacobperez8921]

This is why I don’t trust anyone. My family and I did our own moving in the past. The last thing I would ever do is hire a moving company but I would do extensive research on the company first.

[@rcbrothers1000]

Exactly!! I always feel like the gettoh workers will look through my stuff. Never trade security for convenience

[@winning3329]

You are privileged to have a family to help you out but most people don't have families and people who take advantage of other people should be made an example of.

[@rcbrothers1000]

@@winning3329 i agree, i always try to help my neighbors move stuff or even move houses sometimes.

[@joeymacks1991]

@@rcbrothers1000 and they will.

[@kingshit420w]

Family friends never trust anyone else really

[@awakenotwoke8580]

I've moved family halfway across the country in the biggest truck you can rent. Yeah it sucks being stuck in traffic and staying at hotels. But you get to see the country side and stop at some great diners, and restaurants.

[@insaneconqueror5421]

...and you know where your stuff I'd going without a doubt.

[@Emlane09]

How hard is it to drive those big trucks

[@chinarose822]

I know what it feels like to have your belongings and family heirlooms taken and trashed. It is the most gut wrenching heartache that never heals. Local law enforcement and the FBI could pursue charges for wire fraud, fraud, theft and more charges if they really wanted to. It's BS that they keep saying it's civil which is a separate matter.💔

[@steve6631]

Its outrageous how they call this civil...WE ALL KNOW IT'S CRIMINAL. They just don't want to do their job.

[@Evalauj02]

I feel for these people who got their personal belongings lost. My friend also got screwed by a moving company. They came and charge him more than held his things at the drop off storage until he paid more. He’s sick and has cancer and only had two years to live so he had to move closer to his kids. Karma will get them! Heartless people!

[@mylastbreakdown]

I had this company screw me as well last year and am trying to contact whatever lawyers are involved, not so much to help me but to use my story and paperwork from gold standard to help their fight. They “ lost “ my tv and charged me about 1500 extra dollar for various fees not on the contract and when my stuff arrived a month later there was only 1 guy unloading and he was screaming at me. I hope all these people that lost more than me get justice.

[@EddieSpaghetti07]

Tommy Hartman google it and you will find lawsuits. Contact those attorneys. Or hire one yourself, dont forget to write a complaint as well (not a yelp one , but the one that the state you live in ) hope you get that stuff sort it out

[@dmoreno4082]

Gold standard ripped me off. They took my money and I have been trying to get a refund but they keep telling me that there is an accounting error. I will be making a criminal complaint.

[@Niche0328]

I feel your pain, while moving to New York from Florida, the moving company basically held my belongings hostage until I paid them more money. All of these scammers should be in jail.

[@fashionlife5348]

Well move it yourself stop being lazy

[@jeromecraigen]

What was the name of this company?

[@jamesstewart6079]

@@fashionlife5348 You need a hug a kitten and a bowl of ice cream

[@time4peace726]

Im sorry that happened to you! Same here!! It is absolutely horrific!! Im a single person and moved from Tx to CA - furniture, kitchenware- garage items- stolen.

[@time4peace726]

@@fashionlife5348 - that’s an awful thing to say. One day you will eat these words, learn some compassion.

[@andrebrown4669]

They're STILL pirating ☠ peoples furniture. That's a old scam 💵

[@danielc4358]

This happened to my dad in Connecticut the moving company took all my dads sports memorabilia he had boxes of cards and other Knick knacks horrible and sad. The company didn’t do anything about it they even took the new washer dryer. They need to have a law to hold these thief’s accountable.

[@mariemeyer2885]

DA should put a lock on this company's financials and distribute the money to the victims. But them our government doesn't have a very good record of protecting its citizens from foreign and domestic predators.

[@loriquintana4333]

I can't understand how this can even happen. It's like no one is held accountable.

[@chefmesser420]

It's California look at the looting going on they love the unrest

[@jeremys6631]

@@chefmesser420 IKR! When will people learn that democrat super powers leans on criminals for the votes.

[@starpepper499]

@@jeremys6631 politics has nothing to do with this, duh!

[@giannipuface9441]

@@jeremys6631 this company and companies like this have existed during any administration so wtf u talking about?

[@jeremys6631]

@@giannipuface9441 umm lmk how long democrat have held top positions in California... Hint 3 decades.

[@MJ-ke1hn]

They supposed to be in jail. Lock them up?!

[@tigeroll]

Most of the movers for that company just got out of prison.

[@tynao2029]

@FROY LÁN My friend Jose has 16 DUIs and they let him out every time. Thanks to Democrats

[@CommeLePapillon]

Whoever needs to hear this - ULine was great. I moved from NY to Florida using their cubes. They drop the cubes off to you, you pack them up and padlock them (with your own locks), then they pick them up and drive them to your new home. Very cost efficient. Just remember to take as many photos as possible, both in and outside of the moving cube(s) and track your shipment!

[@boriskarloff598]

The pod is 4 times bigger than those U haul boxes.

[@BrooklynBabeee]

I would also say throw tracking chips in to the most valuable belongings.

[@luckap79]

How are they not in jail

[@moderatorenforcement3001]

Go put them in jail tough guy

[@luckap79]

@@moderatorenforcement3001 why couldn’t u be one of the 11 that passed away at astroworld

[@moderatorenforcement3001]

@@luckap79 why don't you go pick some strawberries punk and mow my lawn while you at it.🤡🤡🤡

[@moderatorenforcement3001]

Those guys are probably your cousins

[@Mysasser1]

@@luckap79 11! Omg more people have died... that's terrible.

[@mothersgauri4137]

These days you've GOT to research ANY company you deal with for ANYTHING. I won't even order something on line until I research the company. Sadly, it's become a life style . Even people you meet.....we are in strange times for sure. Basic human values are at an all time low.

[@iikhalaii8784]

Inside edition should put GPS trackers in boxes and investigate this company

[@walte153]

All that would happen is that the company would keep the trackers. They'd be in a box in a warehouse and not seen again until the thieves open the box, sell the stuff, and throw them away. They don't care if they're tracked... obviously there are no consequences.

[@stevenroshni1228]

@@walte153 if the GPS tackers work, inside edition would know exactly which warehouse to check.

[@pearl0705]

Beyond messed up. As someone that was just recently thinking of hiring a company this terrifies me. I rather do it myself...us, people, truly do not care about each other, morals, ethics anymore. To do this to people is awful.

[@Gun5hip]

Rent a truck or trailer and if you can't lift heavy items hire people. That way you're in control of the trailer and it never leaves your sight!

[@RIGTHEGIANT]

Just use a reputable moving company. There’s two that I can think of that are “name brand” you get what you pay for.

[@KingTheGermanShepherd]

where is this company located? my grandmother hired some movers with the same name and lost a ton of our expensive items. please contact me asap, we have been trying to get ahold of these people for months now and we are currently building a case. please help us. my grandmother is sad. I hate name brand

[@michaelpike1704]

I wouldn't be surprised if the storage facilities management is involved with these movers thieves .

[@gageoliver2186]

How are the police saying this is a civil matter when these two companies aren't even attempting to deliver, they pick up and store your stuff and rummage thru it. That's theft!!!! If you pick up someone's wallet and don't immediately try to return it that's theft. There's no difference except the scale of theft. This is felony level. Common cops do your damn jobs once the right way. Learn your damn laws you're paid to enforce.

[@kanank13]

the police are totally useless in all aspects of our daily lives. i don't mind seeing them getting defunded and fired. the police are criminals too.

[@walte153]

@@kanank13 It pains me to say it... but you're right. Too many blindly lavish praise and approval on the police... even making excuses when they "stand down" and watch rioters, looters, and arsonists run wild. "I was only following orders" is NOT an excuse. Way too many police departments are being funded with meager return for your dollar.

[@hadynwills3677]

Not profitable too much paperwork can't be arsed my guess. 🤬

[@sv2697]

When they feeling lazy they call it a civil matter, guess take ur gun and go deal with it civially.

[@gregorymalchuk272]

EXACTLY. These goods are stolen. The victims can do clawbacks against the storage company and anyone who buys the stolen stuff.

[@susannesheffer1848]

7 to 21 days was the first red flag. Reputable movers NEVER give that kind of approximate date of arrival. Reputable movers know exactly where your stuff is enroute, within reason. I hate it when flakes screw military people especially. It's a shame they don't show the faces and workers involved in the scam. Was a time when the armed forces had a list of reputable moving companies that were honest. First sign of a problem, the company would have lost all those potential military personnel, moving, relocating, retiring or separating from the military.

[@alicel3992]

Susa... I remember those days. The military also had a list for reputable renters, so the family could be assured that the house was in proper working order and the rent was reasonable. Too bad we can't bring that back😥

[@nadine91]

I'm wondering if any of these people had insurance. Most moving companies have $5000 initially and a person can purchase more. If so, file a claim. It's interstate theft, so I believe a report should be filed with the FBI. As well as the police where the load was picked up and one where it was to go to. I would file a complaint and said I had firearms, explosive devices and see how long it took the government to find my load.

[@kimhernandez4777]

capital city moving and storage (which now is called New Horizon Moving and Storage) and they are a broker...I did not know that at the time and they hired east freight logistics to move my life belongings from california to georgia last summer. and i paid extra for 50k worth of insurance and that was also a scam. i was notified from california investigators couple months ago that they found some of my things in a storage still in california. anything of monetary value was gone...my family photos gone...these people destroyed my life.

[@Omnihilo]

As someone that’s repeatedly “lost everything” over and over and over again through homelessness, toxic relationships, escaping an abusive home, living in shelters, being stolen from, etc. etc. I can’t explain how traumatic it is. And you talk about it and people’s response is “it’s just stuff”. Tell that to the people that lose their livelihoods in house fires. All these years later and I still think about the things I’ll never get back. The gifts and letters from childhood friends, my feather collection I amassed from every place I ever lived, my art work, my sculptures, my jewelry, my stuffed animals, furniture, things I worked and saved up for, gaming systems. All gone. They aren’t just “material things” that are being stolen. They’re relics, physical manifestations of people’s memories. There’s a reason many religions, beliefs, and cultures around the world have a special place for thieves.

[@Emlane09]

I know it feels personal like especially if you were targeted

[@ip2networkz81]

This is so common in the moving company industry. A lot of the online 'retailers' pawn off the contract on another company, usually with a bad rep. That company can then also subject the customer to litany of unwarranted charges, fees, and nonsense including damaged goods due to unprofessional staff and transport. If customer puts up a fight to these unlawful practices, the company then deems the customer as a non-payment, and starts the 'we're holding all your stuff in storage' fiasco, thus accumulating more fines and fees for the client. It's a scam, plain and simple. Call law enforcement, and remember these guys change company names and profiles to evade legal repercussions.

[@geessaess1707]

Federal prosecutors should seriously look at the RICO statutes for this case. Because these people appear to be in the business of committing crimes, which in this case is the business of stealing and selling people's belongings under the guise of a moving company.

[@rhouse4958]

This is why you never use a broker. I moved from Illinois to Florida and used Allied. I had the same driver who picked up and delivered. It cost $13K but got everything and only 1 item broken. Do your research. You get what you pay for.

[@viva8258]

Not everybody could spend 13k, that’s way too much

[@BuckleBunny]

13k? I’ve moved across county many times and I used Allied and Mayflower, at most it’s cost me $5K. That’s OH to CA, NV to PA.

[@DanielSanchez-ny7tv]

Lmao like normal folks got 13K to splurge like that.....

[@stevenroshni1228]

What do you own that's worth 13k to move?

[@gurgy3]

@@viva8258 Depends on how much you are moving and some companies will pay you a stipend to relocate. I’ve seen 25k offered for high demand jobs.

[@henrystovall7412]

I own a moving company and I will never do this to my customers.

[@jazbarry13]

This is why I hesitate to even check my bags at an airport. I don't want to lose sight of my belongings.

[@snowkracker]

I’ve lost things that way. I even had a note inside my luggage that said my bags were checked. Some PS4 games were gone and of course nobody knows a thing. They never compensated me.

[@MichaelGilmoreTV]

At 54 with medical issues, I rented a 15’ Penske Truck and moved from Atlanta, Georgia to Los Angeles, California. By myself, I moved a living room, bedroom, dining room, library, music studio, baby grand piano, dining room, kitchen items, shoes clothes, portable washer and dryer, etc., all by my damn self. I spent about $2,000 with insurance on the truck minus gas. I moved all in $400 per month storage, flew back to Atlanta, picked up my car, and drove back to LA, and did I say, all while homeless? Bottom line, get off your asses and do it yourself. What good is having friends and family if they can’t help you move? I didn’t have any help, but I made it 💯🙏🏿👍🏿

[@0xsergy]

Most people aren't half as capable as you.

[@MichaelGilmoreTV]

@@0xsergy 👍🏿 They are; they just don’t want the hassle and headache!

[@samsclub18]

💪 ... I only go with U-HAUL when I move 👍 .... Move things my damn self.

[@flclub54]

Obnoxious & pretentious is what you're sounding like. At your age boomer, you should know well that situations in life aren't black and white . And the majority of those who have a life with obligations in it, can't just up and leave to travel cross country with their belongings. It's not that they're "lazy and can't get off their behinds". It's just you were homeless and had all the time in the world buddy. For someone who was in a low situation as being "homeless" ...you sure are judgy. Best of luck to you! You sound like you have it all figured out.

[@MichaelGilmoreTV]

@@samsclub18 At Uhaul, you pay additionally for miles; Penske, you do not!

[@cedricksamaniego9146]

Always do your research and if it sounds too good to be true, Always Always question that!

[@rainman5438]

Last time I moved, I rented a 26ft uhaul, packed all my stuff in it, had my wife drive behind me with the minivan and kids and we drove almost 24 hrs to our new life. Had all our stuff there when we arrived and never had to deal with the nightmares these folks are going through.. The saying, "if you want it done right, you gotta do it yourself" efinitely applies here..

[@sheilapinoski6163]

Don't buy people's storage units!!Pls

[@seviregis7441]

That is outrageous. I feel really sorry for those people. Travel light, rent a U-haul, hire strong guys on both ends to load and unload your belongings, and have peace of mind.

[@JustMe-dn9fh]

I live in Florida but this news feed came up in the KZbin recommendations. Thank you for airing this story. This will enlighten people as to not get scammed when hiring a moving company.

[@DGNG-dd3to]

I just lost everything to one of these moving companies! EVERYTHING IS GONE! We are in the process of working with a private investigator. This is way more common than people realize!

[@Emlane09]

Omigoodness I’m sorry

[@wendyharford1530]

My mother is 104 years old, her personal antiques, irreplaceable memorabelia has been missing for over 57 days, she is on Hospice and may not live to ever see her belongings (our family inheritance) ever again! STAY AWAY FROM PRICELINE LOGISTICS AND EXPEDITE AUTHORITY!!!

[@steveniemyer9288]

There is absolutely no way you can move across country for the prices in this story. You can pause the video and read the contract on the people that moved from Victorville, Ca to Ohio. They were billed $2500 for a cross country move, how they thought this was even close to being legit is beyond me. Did they not get estimates from other moving companies? If they did they would have seen that quote is well below market price and that should have raised a red flag. My company routinely sends freight (furniture) from Ohio to California and we spend just over $6000 a trip. I feel sorry for these people got screwed over, but when a deal is to good to be true it probably is.

[@Mixwell1983]

Yah I paid $17k for my 9000 plus packing from United to go from Los Angeles to TN.. prices have gone up, i worked as a coordinator for mayflower in 2007-2010 and my estimate weight and miles i figured maube $9-11k.. boy was I off. End of the day I am likely to never move again and its literally my whole household so why cheap out

[@denisestinnett4414]

Four years ago we moved to the Big Island and hired Prime movers. Promises, promises, money after money payments. Lost most of our stuff, over half. My heart goes out to all these folks that were robbed of their lives and memories.

[@Emlane09]

I’m sorry for your loss. It’s a violating feeling

[@Kcarneirowashere]

I’d make sure I save enough money for new furniture before making a big move. I’d keep any valuables with me and sell everything else or giveaway, then buy new furniture where I’m at. No need to worry about this.

[@DR.ELEKTRIK]

I trust Friends and Family to help! I would never hire a moving company!

[@jaygarcia8420]

This story tells me that there is money to be made in the moving industry if you are a person of integrity

[@Quellness223]

Yesssir let's do this . Dm me the deers

[@JDOGFTW]

@@Quellness223 yeah let's do it! I'm willing to move stuff for a handsome sum for me. Where do i sign up?

[@kingmomoney4393]

Unfortunately these companies will under bid your operation cost and consumers now a days only care about $$$

[@gusespe4458]

How can a Moving Company not be caught ??? Ridiculous

[@Paper.Power.Politics]

I was a professional mover for over 10 years and was always the upmost professional service and people don’t really know that good movers are unsung heroes! I put so many smiles on people’s faces!! Just because they could trust me and all there belongings would arrive Undamaged and full inventory always accounted for! This is unacceptable!! I’ve came across horror stories!! And the workers aren’t the problem! It’s the corrupt owners and businesses!! Most moving companies don’t even have employees! And they get paid very poorly and survive on tips, those companies are usually the worst! And they are mostly all of em even the big names! So when they hire bums with no experience and pay them $10/hr what do u expect! And I’ve done all my moving in Southern California, but have all experience from military to white glove service! Much love to all you hard working honest mover!! Y’all are heroes!! Keep being you! God will bless you!

[@Grayarea321]

Sounds like it’s time for a class action lawsuit against all parties, the broker, the movers.

[@ItsMe-vg4vj]

Yes

[@kevinpacheco2564]

I don’t understand why people don’t do it themselves it’s better when you do the job yourself and avoid all tbia

[@shrugrug7172]

Or just use a reputable company to begin with. Just do a lot of homework and read the paperwork.

[@kathryncarter6143]

I'm so not surprised. I've had similar problems with even small time local movers several years ago. I can't even make a household repair call anymore & expect the repairman to deal honestly.

[@drewtorre7717]

I do it myself just KZbin it and shut the power and water beforehand ! 😜

[@user-wo7dl6tb2q]

This is HORRIBLE :( I hired movers to move my life possesions from the East Coast to the midewest during mid-COVID height. I collect vinyl records 100 crates in total, as well as very high end furniture and i was terrified of the thought of loss, damage, etc. However, these movers and company were incredibly professional and got my items delivered to my new residence in 7 days versus the UP TO 21 days it could possibly take. I was so relieved... i can only imagine the pain these people are going through. I hope they get resolve

[@MONi_LALA]

We are moving across the country too. We have options that would cost nearly the same, drive there ourselves or rent a box and ship it there. Even though, there's nothing valuable in our boxes. My family seen enough to not trust any movers. I wish those Japanese moving companies are here. They treat you like human being and they treat your belongings like they are their mother's.

[@davidho9238]

They never planned the delivery. They should be charged and have jail time.

[@jaex9617]

There are so many crooks in this business it's ridiculous.

[@vbennettful]

It’s crazy how many people fled California and then this happened….

[@civicracn]

Starting law school and she thought it would be a good idea to go with a solicited call?? Smart👍🏼

[@dudoji85]

Don’t go cheap when choosing a moving company. Pay more and get a licensed one with a good reputation.

[@casienwhey]

I've moved many times, including moves cross country several times. Every time I moved out of state, I've rented a Uhaul truck and hired local moving companies to help me load and unload the stuff. I've never lost any of my belongings. One time for a local move I decided it would be simpler to just have a mover use his own truck and that was a mistake. His truck was filthy and there was lots of junk in it. Also he had a real attitude and added fees to the bill that had not been disclosed. I paid it just to be done with him and get my stuff back. I will always rent my own truck in the future.

[@rcbrothers1000]

Thats what happens when you give up security for convenience. Always do it yourself

[@jaex9617]

Don't be a you-know-what. Not everyone has the time or the physical capability to do their own move.

[@rcbrothers1000]

@@jaex9617 you are absolutely correct. Those people are a exception. Elderley, busy with work, disabled etc. All I'm preaching for is to always try to do it yourself if you're able to. Don't be one of those able body people that can't change their girlfrinds car battery or put on a spare tire or change a light bulb. Unless you really cant do it, valeting your life away is both expensive and sometimes dangerous. If you just don't want the headache, go for it but know the risk. There is always exceptions, i agree.

[@rcbrothers1000]

@@jaex9617 by the way, i hate "if only he had done it that way, that wouldn't have happened" type of mentality. Its always easy to talk after the fact. Im just speaking off experience and ive seen it alot.

[@jaex9617]

@@rcbrothers1000 thanks for taking my comment in the positive spirit with which I meant it. And it's an excellent point about being a person who helps others may not be able to do things for themselves. Happy New Year!

[@rcbrothers1000]

@@jaex9617 only positivity here! Happy new years to you as well. Much love❤

[@wwinky99]

My family used a moving company many years ago. After months of waiting we finally received most of our things. It was obvious that all of our boxes had been opened and gone through. Nothing was the way we had packed it. Some things we never got back and it just felt weird/strange that strangers went through all our things.

[@jdonnelly1977]

Only in business for one year and more then 350 complaints? Why do people keep coding to do business with them? Are they just searching for lowest price possible and saying "Looks good!"

[@Dr_KW]

Yeah it's always the cheapskates who get scammed

[@jimmyjohnjuan]

How is this not consider theft?

[@tellyintokyo]

I am a 25 year veteran (retired). Now that I think about it, the few, very few, objects that I have accumulated over the years are very important to me. My war chest, saber, battlefield trophies, personal weapons are all safely stored back in the States by family. My sister has digitalized all of our multigenerational family photos which I urge you all to do (in the case of fire, natural disaster, etc.) I digress. If I was among the people who’s personal property was by any means illegally taken I would be quite f’ing furious. To the vets, it will behove you to contact your veterans’ orgs, especially the VFW. We cannot provide legal assistance but we don’t take no sh!t, we make a lot of noise and even the people who hate us listen. HooAH!

[@drewferd2720]

I've never hired anyone to do anything for me, unless I could void insurance like plumbing and certain electrical. Not only for this reason but I don't ever want to count on anyone for anything

[@HingleMacCringleberry]

She should have kidnapped one of the movers and told the others he would be sent to heaven if her stuff doesn’t arrive on time.

[@mgtowski395]

Heaven still has a lot of room.

[@ThePeterDislikeShow]

You mean hell?

[@mechveteran01]

No honor among thieves, they wouldn't give a shit

[@RobertMadden]

This happened to me when I moved from LA to Seattle. The movers who picked up my boxes weren’t the same ones who delivered them to Seattle and I was 20 boxes short! I had insurance, but the moving company wouldn’t call me back and eventually blocked my calls. My parents had recently died and I lost everything I had of theirs. I had to just get over it bc the company vanished. PS What they do is just change their name and keep scamming people, so be careful. I reported them, but it did no good. I never got anything back, nor was I compensated.

[@Emlane09]

That’s so horrible

[@kathyrutherford4485]

Having moved multiple times as a kid I would say NEVER give your irreplaceable items to movers. Every time we moved my parents loaded all our photos, jewelry, financial records, and family heirlooms/memorabilia into the cars with us even if that meant we had to rent a small trailer or van to hold it.

[@JohnSmith-rn5tb]

This is what happens when you don't do research on movers!I was a moving salesman for 10 years- no legitimate mover asks for a deposit-if you're sketchy,my company wouldn't book you!DO NOT GET AN INTERNET QUOTE!THATS BOGUS!Ask your Realtor,neighbors,friends,etc- never use a company that quotes a price much below others- RED FLAG!!Don't believe" we've got a truck going that way so can do it cheaper" the industry works on that model anyway!

[@arleenmorlino4019]

This has been going on for years with these moving companies if you’re going to move across the country sell as much of your belongings as possible and pack the most important things of value you can always replace furniture and so on….

[@robertyoung2819]

I agree... Having moved across the country as well as overseas... Many times... At first it's like... Trying to move (take) everything... Then realizing... Moving... Creates a new life... Things that are needed in the life I left.... Are not the same things that I need in the NEW Life that I now have... SO MUCH more EZY to just bring the hard to replace items that are valuable/sentimental with you (or put into storage to get when you are settled)... A New location... A New life... A New Start... Why not make it Less stressful...

[@tombaker8722]

This is not a one company thing - This is a country wide scam, I hired a company called “Mover Dudes” out of Florida and they are doing the same scam. They collect 2/3 of the money and dump your stuff in a storage unit and never deliver. The US motor carrier has jurisdiction and no other law enforcement will touch, ironically the Federal Motor carrier division is a civil group - they have no law enforcement power. We need a federal law change or this will never stop!

[@arlinearzuca1479]

This crappy ppl have to know the victims impact…..this is just insane…💔💔💔💔

[@ARedMagicMarker]

Oh, they know. They just don't care.

[@dlbstl]

Great coverage, very thorough!

[@tonygonzalez305]

Moral of the story...don't be a lazy prick and move your own stuff,I personally don't feel comfortable with some strangers moving my personal belongings

[@veronicaBolanos-mc4fc]

I agree. Don't like the idea of packers/movers going thru my "stuff", pretending they're packing it when in reality eyeing what they may wanna take for themselves. It's too personal people handling my belongings. I'd rather do it myself. Or sell off the big items before the move (offer up), it's just stuff at the end of the day. Family pics/mementos are different.

[@tonygonzalez305]

@@veronicaBolanos-mc4fc imagine some random guys looking through you and your daughter/daughters under garments , that's weird

[@Stalkerx13]

I hope the owners of both companies go to jail

[@jeffbaca1173]

FBI needs to be involved it’s an interstate/intercontinental crime.

[@jen5714]

I feel so sorry for these people. What a horrible thing to go through.

[@phillipkalaveras1725]

Muscle Beach Movers, I have known them for over 30 years, honest, hard-working, affordable and the ones who are loading the truck will be who unloads it. You can even follow the truck across the country because after loading they drive straight to where it is going. I drive for them on occasion and the last job was really cool, an older couple wanted their 2 cats a dog to have a first-class move from Calif. to Ohio, they had the run of 2 hotels over night and I had harnesses on them so they could get out and stretch at all the rest stops and the toughest part was turning them over to the owners in Ohio because we had we become so attached on our journey but they forgot about me real quick when they saw there Momma and Daddy, and it is said I dropped a tear but I don't remember that.

[@alarahillton1343]

I might have a small move from Ca to az; small amount of stuff. Somewhere around a studio to one bedroom. I did see that the adds are all brokers mostly; and the prices are outrageous. I might rent a truck. But they’re really high now too. Do you have any interest in a smaller job like mine?

[@missyweaver4372]

Moved across country twice in the last 20 years. 1st time rented the biggest truck and towed a vehicle behind, had family and friends help load the truck.. 2nd time sold everything that didn't fit in my suv or the 8x4 moving pod and then had the SIL flyout and had a great time driving back across the county.

[@thewanderer281]

This is why you ALWAYS do research on a company BEFORE dealing with them. There’s just too many scams out there. Trustpilot, Yelp, Google Reviews, anything. It’s so easy to do a little research, don’t let this be you!

[@AluminumOxide]

Or better rent your own truck

[@Nessal83]

With the amount of people moving out of CA, here comes the scammers trying to capitalize.

[@AdventureStop]

I moved last year out of state and did the backbreaking work myself with a U-Haul. Trust no one.

[@TwinSister1957]

Ditto....California to Oregon ....11 hours non stop ( fuel stops) My U-Haul & My Life(Items) safe !

[@gusespe4458]

If you see a rental truck pull up in your driveway don’t let them touch your stuff period !!!!

[@narayanankulkarni2107]

Police mustArrest those fack moveing company owners

[@TheoneGodfather]

Whoever owns “gold standard “ and the freight company should be sued into the ground.

[@mikecrystalrobert7898]

I am an employee at one of the top rated moving company’s in my area and we see some shady customers but we would never do this to anyones belongings worse we would do if u refuse to pay would be unload the stuff into the driveway and we probably would even put a tarp to protect from the elements of nature

[@littlekahunas7779]

It’s sad to lose your stuff. But know now you are free from losing your stuff or having to worry about it anymore. Be happy with friends and family.

[@SaraJean85]

B4 u let ppl leave with ur stuff u should ALWAYS ADD A TRACKER! And always keep ur important photos and jewelry WITH YOU!!!! Gosh do ppl leave their doors unlocked too? How do ppl just trust ppl like this?

[@gregjohnson720]

Great reporting. Somebody needs to put those scumbags under the jail and throw away the keys.

[@Dr_KW]

You really do get what you pay for. A reputable company will pack for you to ensure nothing breaks, tag everything with barcodes, give you an inventory and keep thou updated of delays. Yes this is going to cost you thousands, but if you want to be cheap about it, rent a uhaul and do it yourself. Also never leave valuables with a moving company. A reputable one will ask you to declare the valuables for insurance reasons.

[@ballsdeep9400]

They didn’t know it was a broker

[@bayareadame510]

@@ballsdeep9400 maybe they should read better!

[@scottprather5645]

Demonstrates how useless the agencies that regulate are. I guess it takes hundreds of complaints before they actually do anything

[@BuckleBunny]

Never use a broker, always use a national farm. When you use a broker it’s hard to file a claim when things are broken. They will break things in lies so they didn’t break it because the claim goes against them and that’s if nothings messing.

[@madreep]

Most times people don't know they're using a broker. I didn't. They used the name of a reputable company and I had no clue until afterwards.

[@bayareadame510]

@@madreep that’s why you read the paperwork you sign lol!! It’s all in writing!

[@angelar.2088]

They are all over ! Especially in PA

[@MrBrownnn696]

Newsom is PROTECTING THEM !!!!!

[@moderatorenforcement3001]

🤡you sound very foolish to say the least

[@aegisreflector1239]

At this point you guys sound like jilted ex lovers of newsome

[@innerthoughts1706]

That's why you think before you leap. If a company has several negative reviews do your research and find out why. Unfortunately Bernard Madoff's victims didn't

[@nathanielaustin1420]

Storage pirates. Only in California the broker should be banned forever. No other state have these types of crimes.

[@nixdapogs]

So many companies that’s not being held accountable for their negligence.