What glasses do you use? Have you been Warby Parker?
@medicinal_pothead4 жыл бұрын
I love Warby Parker. I have the Lowry
@Hijodeganas14 жыл бұрын
I haven't actually, but we're actually doing a case study on them for a class I'm taking, and as far as I can tell they're an amazing company. They actually do put all their employees through a rigorous customer service training program and they have a very different view of customer service (both in their call centers and retail locations) than most companies do.
@bandit428094 жыл бұрын
@tristanpope My name is Anthony and work for LensCrafters, I am sorry for your experience that is not typical for the service we like to provide. If I can help in anyway please reach out.
@TristanPope4 жыл бұрын
Anthony Maas I called customer service after and they basically told me “oh well” so no there is nothing you can do. Warby Parker understands how to make a good experience for a mundane thing.
@bandit428094 жыл бұрын
@@TristanPope If I can help in the future I would love to help rectify this bad experience in the future..
@monkeycircus509 Жыл бұрын
I switched to Warby Parker after learning about Luxottica. Haven't ever looked back.
@sabp19583 жыл бұрын
THANK YOU for this review and comparison. I’ve been researching all day to determine if it would be worth switching over from a regular schmegular retailer vs Warby Parker. You were like the only person. Thank you so much!
@cgreen63692 ай бұрын
I live in Atlanta and I've gone to the same LensCrafters since 1999 and have had the same optometrist. I've always had a wonderful experience otherwise I wouldn't continue to go to them!
@TristanPope2 ай бұрын
Yeah things have changed sadly.
@JeriB-u5f Жыл бұрын
I just got my glasses at Warby Parker and I love them.
@TristanPope Жыл бұрын
I just got a new pair and still love them. What a fantastic experience again.
@markhowell25 Жыл бұрын
Thanks, finally a “clear” review. I will hit the brick and motel store at the Millinial mall in Orlando.
@alvarez517410 ай бұрын
Thank you for this review! Something has happened to Lenscrafters in the past 3+ years. I've had to have them redo my RX. I went to another location and still same experience as my other one a couple of years ago. They got it wrong. A month later I still have no new glasses. Last time I will be using Lenscrafters after 20+ years going to them.
@TristanPope10 ай бұрын
Been longer than that!
@pamelacallahan97953 жыл бұрын
I’m an optician and I’ve unfortunately seen other opticians discount it when people react as you did with the LensCrafters glasses. Personally if someone reacts like you I immediately say I will double check the glasses because I’ve seen lenses be made wrong. I’m sure yours were made wrong. He handled it badly.
@lkevinl352 жыл бұрын
I just discovered your channel, as I was looking for an everyday person’s review of Warby Parker before booking an appointment…… a great informative video with tremendous positive energy & an excellent choice of frames. Thanks Dude! 👍🏾
@TristanPope2 жыл бұрын
You’re very welcome! Hope you enjoy
@lauriequinn75112 жыл бұрын
I like 'em. Thanks for sharing your experience
@diesellove Жыл бұрын
you look awesome...i need new glasses its just a matter of style..need to go back..awesome video
@TristanPope Жыл бұрын
Thank you that’s really nice of you. Made my day.
@timfrancis67749 ай бұрын
Was in same situation, please forgive if not worded correctly. But having cp is a tough thing sometimes. Anyway, had glasses from lenscrafters, they were same as yours. Hated wearing them so didn't and went to eye doctor and he did exam, at few points was like I can't see that at all, he gave prescription. Warby Parker for the win
@TristanPope9 ай бұрын
Indeed!
@zumbakat372 жыл бұрын
This sounds like my experience at America's Best. Thankfully they returned the glasses. I ssaw spots where lights are. I had to call twice for them to cancel my insurance claim.
@Maxrc773 жыл бұрын
Other than maybe offering some more choices in lens technology (Standard CR-39/Trivex) that offer just a little bit better clarity I think their stuff is actually priced right in the industry.
@TristanPope3 жыл бұрын
Agreed
@kade67673 жыл бұрын
Good deal! I ordered my pair of glasses online from Warby Parker and when I received them they didn’t do everything for the glasses that I paid for. I was supposed to have transition lenses and that was missing. Now that immediately aggravated me but when I called the guy at WP was really nice and immediately started my new order. He didn’t even tell me they had to wait until they got the pair they sent me back. So as far as customer service it’s excellent. $195 for a complete pair of glasses that are actually two pair in one is totally worth it.
@kellithumma34825 жыл бұрын
Voice goals! 🙌
@TristanPope5 жыл бұрын
Kelli Thumma 🖤🖤🖤
@rainbow20112011 Жыл бұрын
Just the frames were $145, or Lens + frames were $145 total?
@newbestofthis4422 Жыл бұрын
single vision lense + frames is 145 unless you the other type of lenses they're more $$
@curlyhairdudeify Жыл бұрын
$145 is for the metal frames; polycarbonate lenses with anti-glare and scratch resistant coatings are inclusive.
@TristanPope8 ай бұрын
both
@aracelypadilla46588 ай бұрын
Love Warby Parker. More affordable and great experience going into the brick and motor stores. They are really helpful 😊. Very easy to order glasses online as well.
@TristanPope8 ай бұрын
Agree 100% go there for exams too now.
@ivoshterev3 жыл бұрын
Which frame is that?
@DarElBarka4 жыл бұрын
Thank you
@TristanPope4 жыл бұрын
Welcome
@davidperry40134 жыл бұрын
The next time I need a new pair of eyeglasses, I'm definitely getting Warby Parky glasses.
@TristanPope4 жыл бұрын
Glad to help you won't regret it.
@MK-ih6wp3 жыл бұрын
Never had glasses before but I have an eye exam tmw at WP. Gotta admit I'm pretty nervous. All glasses look wrong on me.
@MK-ih6wp3 жыл бұрын
Ok I will try the app first. You convinced me. LOL
@JeriB-u5f Жыл бұрын
WP glasses do not look the same on the app as they do in person.
@curlyhairdudeify Жыл бұрын
At Warby Parker: single vision, polycarbonate lenses, anti-glare, and scratch resistant coatings are inclusive. The only extras are high index lenses, blue light filter (no yellow vision), and photochromic lenses. $95 acetate frames. $145 metal franes. $145 mixed materials (acetate and metal). $175 titanium frames. 13:27 At Lens Crafter's its seems like the 15 year old "experienced" employee messed up,or the lab messed the cylinder values on tour Rx turning everyone into a spaghetti.
@TristanPope8 ай бұрын
hmm
@MrRaymon1203 жыл бұрын
I’m born and raised in Hudson county so I know the pain of looking for parking. 😂
@bravacentauri31182 жыл бұрын
Gender neutral just means unisex. Like the frames are suited/sized for males or females.
@TristanPope2 жыл бұрын
I know what it means. I had just never walked into a store and had it put on display for me. Spending much of my time growing up in Zurich I didn't actually even consider gender a thing that mattered. But then spending time in America as a Millennial I def didn't hear it a lot so when I do hear it, it still catches me off guard a bit. Not as much now as it has been about 2 more years of it being very forefront. But hey we all adjust to new things :) Appreciate the reminder.
@keri8862 жыл бұрын
I'm not big on leaving comments on videos, but wanted to say thanks for this review. I'm at the point now for progressive lenses and reeeallly don't want to spend the money that those cost at typical brick and mortars. I ordered a pair of single vision glasses from warby online a couple years ago, and those worked out fine, but now I'm hesitant because progressives are tricky. I decided to go a warby location and get assistance, and now I'm pretty confident they should make me a happy customer. Thanks again.
@TristanPope2 жыл бұрын
@Milkmaid1083 жыл бұрын
Love the glasses on you, love the review!
@jenniewong363 жыл бұрын
Lens craft
@TristanPope3 жыл бұрын
Incorrect.
@MK-ih6wp3 жыл бұрын
Ok so are those frames from the gender neutral side of the store? Cause I'm female but I want to try them on at my appt tmw! They look great on you. You dont look anything like a Nazi mad scientist!
@TristanPope3 жыл бұрын
They are all gender neutral.
@Chrill.f4 жыл бұрын
Great video!
@TristanPope4 жыл бұрын
Thanks
@AidanN164 жыл бұрын
Johnny sins
@brandondefalco88433 жыл бұрын
I thought the same thing when I saw the second pair of glasses 😂 not a bad problem to have though