NuFACE Trinity® Facial Trainer Professional Treatment Protocol

[@Ineedyoubambii]

I tried this with aloe Vera gel on one side of my face and the gel primer on the other side... conclusion: cheaper gels will work. I love this device but don’t get fooled into thinking you HAVE to use the gel primer in order for this to work. I also took pictures doing full face of each gel and there wasn’t a difference in results from either gel. All and all... I love the device. Aloe gel works too.

[@spacecookiesvlog]

Any gel without oil will do, because water is conducive anyway :)

[@Artsy71]

The Nuface gel irritated my face so bad I looked like I had a sunburn. I’m using Aloe Vera until I get some ultra sound gel to try.

[@ja09876]

I’ve used it with aloe Vera gel and my skin was completely irritated and looked like I got a bad sunburn. It burned the whole time I was using the device. Nothing works as well as the actual gel

[@Ineedyoubambii]

@@ja09876 you might be allergic to aloe Vera gel….

[@christinejones8452]

I trained on micro current professionally as an Esthetician, you DO need a true conductive gel to get the full effects and prevent skin damage , aloe Vera is not a conductive gel . It does not need to be the NuFace , ultrasound gel will work.

[@annmiller9282]

I worked for a plastic surgeon that sold these and he also verified aloe vera gel works great. This is a product that they sell just to keep a steady stream of orders.

[@MYNuFACE]

Hi Ann, sounds like you have a great resource to recommend an alternative. Our devices and gels are FDA-cleared and clinically tested together so clients can trust the combo is safe + effective. We can't vouch for every aloe on the market, nor would you want to put many on your face. Just be careful.

[@MYNuFACE]

@Chad Chadwig definitely don;t use vaseline as oil blocks the current.

[@anasboi332]

NuFACE can we use nuface after Derma roller ?

[@candice4855]

I so AGREE Ann!

[@raquelgonick1879]

@@MYNuFACE The FDA will never approve aloe vera lol.

[@suebutler3884]

A nice hack for the Nuface gel primer is to refresh with Avene or other spring water face spray. It reduces the dry time for those extended sessions.

[@jazmin6031]

I tried this today fir the first time combined with the red light device and it fade away my 11's. I cannot believe it, seriously I was no expecting anything from this expensive device, but really works. I hope it improves my face permanently

[@tfnvv5469]

Which red light device did you use and for how long? How deep were your 11s?

[@wendyposten8862]

I understand she is only there for demo purposes, but as a 52 yr old, I am slightly miffed that she’s so young! I’m still going to buy one, lol, but using a 40+ yr old would have been more accurate. Great, I’m becoming all grumpy! Can’t wait to get mine!!!

[@PRaasch]

I thought the same thing. I’m 64 and have more skin around my eyes. Would be nice to see someone more mature.

[@soulfulsavagesonjag8765]

I’m 58. Agree. Older models are important! For the record, I have had unbelievable results with this! Mind blowing! Absolutely obsessed!

[@soulfulsavagesonjag8765]

The model is like, “Oh wow! I started off so young and beautiful. After the treatment I look so young and beautiful.” 😂

[@Wendid1]

Thank goodness I found this video. The NuFace website videos and instructions are grossly incomplete.

[@elizabethkosky7135]

As an esthetician I would really love to see a professional tutorial that accurately addresses how this treatment connects to the individual muscle network of the face and neck.

[@MYNuFACE]

Thanks Elizabeth! We'll share this with our education team.

[@5DNRG]

Dermatologists who use lasers can help...or search it online.

[@PureMagma]

Either you mean the "individual muscles" or "the muscles as a network..." Saying "the individual muscle network" is contradictory terminology. As an esthetician you should have known that you weren't accurately addressing concerns regarding facial anatomy.

[@radkahunter2908]

@Asshats Love Johnny Depp!! Johnny Depp Es Racista!! Aren’t you in wrong place, sweetheart???….🤦🏼‍♀

[@pTQq]

I use regular conducting gel for facial procedures and it works exactly the same as Nuface version. Even the consistency is identical. I pay only $8 for it.

[@radkahunter2908]

Where do you get it? Can you tel me, please?

[@jh9912]

For anyone thinking of getting a Nuface, do not wait! I have the mini and absolutely love it. I have been using it for about 16 months and I see the difference. I purchased mine from Sephora. Also the Nuface customer service is beyond excellent! I had an issue with my power button, and they replaced it with no problem. I didn't expect that and I really appreciated it. I will be a long term Nuface user. I think I will upgrade to original with attachments my next purchase.

[@MYNuFACE]

We appreciate your support! Thank you so much for sharing your experience! Happy lifting! 🥰 🙌

[@MsLouisVee]

Why don’t these demonstrations use a mature real woman instead of a 18-year-old?

[@lucienneferbona4567]

Exactly 😞

[@xSummerSnowx]

maybe she IS mature but looks 18 cuz of nuface? xD

[@MsLouisVee]

Yunhe Bao 😂😂😂useless video.

[@Violetschuerman]

Shes older then 18

[@neopachisia4563]

Lol

[@karenbaldry8096]

Show us it being used on a more mature face.

[@melinapech8804]

Karen Baldry that’s exactly what I thought

[@debbiereed8823]

And me

[@AboutFaceProductsLLC]

I tried Aloe gel and it really didn't work as well as the NuFace primer gel. This is getting pushed into your skin so I would highly recommend a product that has additional skincare benefits. I really love this device. I'm 60 and I do think if you use it consistently it helps.

[@user-sf9gs2pg1b]

I like the woman doing the treatment. She seems like a real person. Idk how to explain it, but she seems nice.

[@altagraciamorel4211]

She is the Co-founder of NuFace 😊

[@MYNuFACE]

Yes! This is Tera Peterson, NuFACE Co-Founder & Microcurrent Aesthetician 🤍

[@TheLittleladyy]

Microcurrent are conducted into skin by water. Basically anything water based will work, even if it's a face mist. The thing is you don't necessarily want to spray your face every 10 seconds, a gel primer will allow better glide and last until your treatment is complete. You can simply use aloe Vera gel, organic and if possible from freshly cut an aloe Vera leaf, anything good for your skin is in there. Funny how she responded to the fake question mentioning aloe Vera just talking about serums and masks, only to say that she don't recommend using anything than their primer gel 😂

[@TheLittleladyy]

@Chad Chadwig no It will block microcurrents to go through the skin

[@missshannonsunshine]

Exactly. They’re so fake but ig they need to get their money

[@PassionPno]

Freshly-cut aloe is bad for skin due to the yellow latex. It irritates the skin and can cause cancer! Go read up the latest research!

[@ingegerdtheresesorrell338]

What about Vaseline, I wonder? 🤔🤗

[@memuzzi1]

@@PassionPno The latex is in the skin not in the flesh where the gel comes from.

[@dinkinsdavidson]

I want to know how moving the device across the muscles works. Intuitively, I would think that using the device vertically with the muscles would be more effective. Please explain.

[@agathestilly1476]

Is it really such a good idea to send microcurrent straight on to the lymph nodes ?

[@gildedbird9891]

No! I used it on my neck and next morning I woke up with severely enlarged lymph nodes! It was terrifying. Will never use it on my neck again!

[@MsLouisVee]

Wow. That is indeed terrifying enlarged lymph nodes

[@XxEmilyMinkscomxX]

This is super helpful! I sell this product at work and love to show my guests new techniques! I’d love to see more like this!

[@lorimccarthy333]

This video is very helpful.. I just purchased it... did my first treatment but realized I needed to do it differently..

[@mobbishlove]

7:25 Tera, you are kidding me, right? The model must be 18 years old. The model Should be 55 years old, not 18 years old. ....Facial Trainer $325 plus Gel Primer $14. I need to see an older face demonstration.

[@paulafranchittianderson1226]

How many times a week do you recommend using this and are the treatment results accumulative or temporary?

[@islandofthesun]

I would like to point out that you are supposed to avoid your thyroid gland area with microcurrent treatments as microcurrents can disrupt thyroid function. In this tutorial, when Tera is treating the neck area- the device was next to where the thyroid sits and that’s a no no.

[@sdkjskdjskd]

interesting!! So how she can use NuFace for double chin?

[@kjustino22]

Yes! I was shocked to see her advising to treat so close to the thyroid.

[@candice44441]

Yes the device shouldn’t be used near the thyroid

[@fortyfivejuly]

Great point - thank you!

[@emilybooth355]

I have been using it like this on my neck and developed an allergic reaction (a itchy rash on areas of my face) is this because it went over the thyroid?

[@koltynslifestylelewis8958]

Really, her. Face is perfection, do it on someone of 50ish :(

[@Faithy22]

Agree! They always use younger people with perfect skin to do these ads. N slim persons for Weightloss ads!! Crazt

[@lasersandy]

How often is this treatment recommended for aging skin, someone in their 60-70's? Is it safe for someone using Retinols regularly?

[@MYNuFACE]

It's recommended to use at least 5 minutes per day, 5 days per week for the first 60 days. You can then move into maintenance mode using 2-3 days per week. The 5-minute facial-lift is all you need, but sometimes it's hard to stop once we start :) and you might want to spend a little more time targeting specific areas with the advanced holds. That's totally fine. Our client services team is always available to assist, [e-mail]. They're based in California and available M-F from 9am-4pm PST. Generally speaking should be fine to use with retinols. Just gauge your skin's comfort level and ask your physician if you're using a particularly powerful Retinol.

[@WhatsUpToni]

Is it safe using thyroid area? I was told not to use below face line, especially near thyroid areas, but this demonstration is doing all over the neck area. Your answer to this would be highly appreciated. Thank you.

[@MYNuFACE]

Hi there Toni! The device is safe to use on the neck area in the way shown above. We recommend slow glides on the side of the neck in an upward and out motion. This avoids the middle of the neck where the thyroid sits. If you have any known thyroid issues, we recommend skipping the neck portion and focusing on the face. Let us know if you have any other questions!

[@gildedbird9891]

I used it on my neck and my thyroid and lymph nodes swelled to a dangerous level. Will never use it on my neck again.

[@WhatsUpToni]

@@gildedbird9891 thanks! I’d do the same tho

[@fayaziz8860]

Hi I just love the way you explained the whole process. I’ve been using my NUFACE since last year and I see a huge improvement. But this video clarified even more for me. Thank you dear 🙏🙏❤️❤️❤️❤️❤️❤️❤️

[@MYNuFACE]

Thanks for sharing! We're so happy to hear that. Follow us on Instagram and join our upcoming 60 Day Challenge to inspire others to get the results you're loving.

[@tonyacampbell6751]

Yes thank you it is very helpful

[@yaxannarivera]

I work at hand and stone and witnessed the results first hand. I love it. I have tried it on an aged client and a younger client and seen results. if you're skeptical try the service at hand and stone. We also have it for purchase so if you like it then buy it

[@MYNuFACE]

So happy to hear! Thank you so much for your love! 🤍 xx

[@ester6560]

I'm assuming the model is age 55 and that the device is working so incredibly its knocked off 33 years? 😜

[@andreebesseau6995]

Lololol.

[@shiyingzhou9401]

You are genius

[@luv2travel2000]

Lol 😂😂🤣🤣

[@trinjuwan4422]

WOW...That would be incentive!! She's gorgeous!

[@ivo3777]

😂

[@charleneannrichard7432]

Would love to know about charging the unit. How often and when do we know when to charge the unit? Is service ever required for the unit?

[@MYNuFACE]

Hi Charlene, are you using in a professional setting or at home?

[@charleneannrichard7432]

@@MYNuFACE at home one. The larger size not the mini. Purchased it at Little Palm Island, Florida Keys. I'm never sure when to charge it up ? I leave it on the stand but it's not plugged into the wall, between charges. Is this ok? Also, do this unit need to be serviced or check at any time? Thanks

[@MYNuFACE]

@@charleneannrichard7432 It's best to leave the device charging in between treatments for optimal battery care. The charge will last ~2 weeks in between charges depending on use and you'll know it's fully charged when all blue indicator lights are lit. Service is never required. Just clean it with a gentle cloth after use. You can reach client services at [e-mail] if you ever need additional support. Enjoy your device!

[@charleneannrichard7432]

Thank you for your reply back...very helpful ♥️

[@nikkishala2373]

I broke out w the gel primer, it caused cystic acne and my forehead has little bumps its taken more then a month to clear up. Its also left scaring. This is upsetting

[@MYNuFACE]

Hi Nico, we'd like to speak with you to better understand your situation. Would you please contact client services at [e-mail]?

[@erniechipdouglas9779]

I also used the new face gel primer and i would get a burning and stinging sensation dn my skin isn't sensitive

[@tori8073]

Omg it gave me cystic acne too!!! And I’ve never had cystic acne

[@maureenrowlett1872]

I did as well! A huge mess that required topical medication.

[@lisacadogan]

I use thed the primer but it used to inflame my skin. I found the aloe vera gel much milder.

[@vickicollins4920]

Thank you foe the video. I've only had my device a week, so I am still a little hesitant on where to apply it. I'l watch this several times!!

[@n..916]

I got it as gift & using it for quite sometime now and see no results lol . But high intensity is very painful on my skin so max I can do a middle one. Keep on using it in a way it’s fun and let’s see what happens)))

[@MYNuFACE]

Hi, thanks for sharing. Client satisfaction is very important to us. Sounds like you might not be using enough Gel Primer. We'd love to speak with you directly if you'd like to email us directly at [e-mail]

[@planb4212]

With the nuface gel primer I made the patch test and got it. But on the face I got a terrible rash from using the nuface primers. Which gel can be used alternatively?

[@maeross]

I have a NuFace and it works super cool on face. But I'm afraid to use it on my neck. Unfortunately, but the gel primer causes pimples when I use it :(

[@MYNuFACE]

Thanks for the feedback - love hearing that you are happy with your device results! If Gel Primer is irritating your skin try removing it after the treatment. Another option is the 24K Gel Primer.

[@gildedbird9891]

Don’t use it on your neck.

[@agginaturalbeauty2799]

I thought I was the only one getting pimples from the gel! I hate it

[@RM-zo2yf]

Can you do this with a mature face so we can see the real world, real life results?

[@sanpedrana3]

Love this video. It is a lot more explanatory than the previous ones. I can’t wait to do this again tonight.

[@wtravers326]

I use Seven Minerals Aloe Vera Gel grown and made in Texas. No added water, alcohol free, no unnecessary ingredients. 98.7% organic aloe. Less than 2% total of citric and absorbic acid and potassium sorbate. You don't have to rinse it off. I let it absorb into my skin then spray with rose water or water for extra hydration. After that just use hyaluronic acid (making your own is safer and much cheaper) and moisturizer.

[@stevenvayn7824]

That is the best video I’ve ever seen on this device and I’ve seen dozens. I am very impressed cannot wait to have my own personal device. It’s great to finally know how to use this device affectively thank you.

[@MYNuFACE]

Our pleasure! Thanks for sharing the feedback.

[@carodee7113]

Are you happy going over the thyroid gland.? Aloe Vera isn't a blocker it it is a natural conductor. Can you provide more info re this as quite a big statement . Would appreciate your feedback

[@MYNuFACE]

Hi Caro, not all aloe vera's are created the same and our devices are FDA-cleared + clinically tested with NuFACE Gel Primers. We know our Gel Primers are safe + effective, and provide additional skin benefits. You should avoid the midline of the neck.

[@MYNuFACE]

Hi Caro, you should avoid the midline of the neck. There are tons of aloe vera gels on the market, many of which include oil and will block the current. Our devices and gel primers are FDA-cleared and clinically tested so you can trust they're safe and effective.

[@luv2garden132]

@@MYNuFACE Mine says 100% Aloe Vera gel. Your primer broke me out and caused a rash. I couldn't use it. The question was asked on Facebook, and there it was stated aloe or even water was fine as a conductor.

[@judiegreer1203]

@@luv2garden132 So aloe gel works for you?

[@luv2garden132]

@@judiegreer1203 it works wonderfully! I'm very happy with it!

[@jacdei1995]

Please explain what occurs between the beeps and why one should wait for the beep before starting a new pass. Is it to keep the user from passing too fast? I find the beeps too quiet. On the next model please make the beeps louder or have the unit vibrate.

[@rapidleasingltd8796]

Jacqueline Deithrick this thing didn’t vibrate

[@MYNuFACE]

You're right, the Trinity and mini devices don't vibrate or hum.

[@xianfa670]

@@MYNuFACE why one should wait for the the beep? Please explain that. Thank you!!

[@KiranSachdevr3]

can i continue with my other daily skincare products (vit c, retinol) while using this device?

[@theseasonedspatula]

Kiran Sachdev.r3 yes you can! I usually do the treatment, wash off any access aloe gel ( 5-10 mins after ) and then do my routine

[@caressas]

Very informative on how to use the device, but honestly, it is a little dishonest showing the demonstration on someone who is obviously quite young. Could you please show the same demonstration on someone in their mid 40s, early 50s? Much more believable that way and could only do better for your business.

[@Jjangbunbun]

its also weird that she’s wearing makeup

[@oeu3669]

How you use it on the face doesn’t really matter though.. I don’t understand. Are the strokes different if you’re 20, 40 or 60?

[@caressas]

@@oeu3669 Except that skin behaves differently at older ages. You may have to do it differently when you have sagging cheeks for instance, or neck line. I think if they showed us on someone of a more mature age, it would be better. My personal opinion.

[@oeu3669]

@@caressas yes but she’s showing how to use it. Two people at 40 still won’t have the same face. These are just general movements about directional flow, what to apply before hand. If it were to be specific, she’d have to do one for people from the age of 20 upwards to 90 ...

[@caressas]

@@oeu3669 Nevertheless. This item is sold as to help ANTI AGING. I still believe, as do others, that the model used, could have been a bit more believable at a more mature age.

[@AviSLeigh]

Is there any benefits to using lower settings? Or are the settings specifically for comfort?

[@MYNuFACE]

They're specifically for comfort.

[@tracyrussell4561]

I have quite a lot of dental fillings so I'm wondering if a mouth guard would give some protection from the current if I could get one in rubber?

[@MYNuFACE]

The current won't affect your fillings.

[@tracyrussell4561]

@@MYNuFACE I don't mean it will actually affect them, but I've read a lot of reviews where people have had pain either during or after using NuFace.

[@f6osha]

This really works ! I love using it, however the gel is irritating will try aloe gel like everyone in the comments haha

[@MsTammi125]

Hyaluronic acid is drying

[@judiegreer1203]

How often is it recommended per week to use the Nuface tool? Also is there any difference in the mini and the one in the video?

[@sumisell]

Everyday for 30 days initially.

[@theseasonedspatula]

The mini one doesn’t allow for changing attachments and it’s a bit smaller. But does the same thing

[@chanelr142]

Great demo! How long does results last? And how often should it be done?

[@reneeevaline6311]

I just find it a bit concerning that the instructions that came with the NuFace states to not use it over the thyroid area … yet in all these NuFace vids, she glides and/or holds right on the thyroid area. So which is it NuFace? Avoid the thyroid or it doesn’t matter?

[@dawncoffman7500]

Do we apply moisturizer & face make up on top of the gel?

[@janpos9435]

Years ago, they said not to use the NuFace on the neck, I believe there was concern about the thyroid. Now, it's deemed safe?

[@MYNuFACE]

Hi! Our products are perfect to tone and countour the neck. However, if you have thyroid issues we advise speaking to your Dr. prior to use. We hope this helps! xx

[@juliedb2070]

I don’t feel any current, and I am using alovera gel. With Nuface primer gave me very bad current.

[@luv2travel2000]

Helpful video❣️ Thanks for including the "pro" tips. The tutorial is easy to follow along so I can it the same way. Thank you ❣️😍❣️

[@carmenibanezgarcia831]

QUISIERA SABER CUANTOS DIAS A LA SEMANA SE REALIZA ESTE TRAINER Y DURANTE CUANTO TIEMPO.

[@Delia-ou1ju]

Se recomimda, por lo menos 3 dias a la semana (yo lo uso todos los dias), el tratamiento dura 5 minutos

[@mayyang2756]

1- why avoiding eye area? Can I slightly use the sphere around eye since I got the mini. 2- leave the gel on face? I doubt it will clog pores, your other instruction videos all advise to use a wet cloth to wash the gel off after treatment...🤨🤨🤨🤨🤨🤨

[@mariemai2902]

Please could you tell me if the gel is vegan and cruelty free?

[@MYNuFACE]

It is vegan. Unfortunately the FDA does require testing on animals, but we're hopeful that changes soon.

[@mariemai2902]

@@MYNuFACE Please don't just be hopefully. Actively campaign for it. The vegan market is growing and more people will ask questions like this.

[@wandawallace5415]

What is the best time of the day to do this? I don't have time in the morning. Is it ok to do it in the evening?

[@MYNuFACE]

Hi Wanda! Any time that you can fit your NuFACE routine into your day is a great time! It is perfectly fine to have an evening routine! Hope this helps! 🤍

[@CiaraHG]

I was so allergic to the gel so I have to use organic aloe ver gel

[@luv2garden132]

Me too!

[@neopachisia4563]

me too--face turns red--got almost like a blister ..

[@samanthaleigh643]

You talk about this stimulating the muscles but on your website the FAQ blatantly states that the device does not contract muscles. So which is it? Does it contract muscles or not?

[@MYNuFACE]

Thanks for asking! NuFACE devices do not contract the muscles, but they do stimulate the muscle. So you get the beautiful contour and lift, but it's not a harsh contraction.

[@MYNuFACE]

Hi Samantha. Our devices do not contract the muscles. You'll never perform a lift and see your facial muscle contract in the way they do when you're smiling or laughing. But our devices definitely do gently stimulate your muscles giving you all the beautiful benefits described.

[@lisatompkins9588]

Definitely need to see use this on a more mature woman.

[@maffiy]

Can you do this after a facial mask and use the remaining essence as primer?

[@DianaLiff1]

I have a thyroid problem. Is it safe for me to use in on my neck?

[@MYNuFACE]

You should avoid using on your neck if you have thyroid problems. Always an option to consult your physician for their guidance as well.

[@ValentinoNeyra]

What about the thyroid area, you're not using it too close?

[@marycarmengarcia4799]

How long does the charge last?? how often do I have to charge it???

[@calabashqueen]

I have a Silhouet Tone Microcurrent and LED machine for my pro facial room but for mobile services, I use the trinity and just love it. I need to get the LED attachment for mobile as well. :).

[@tracymanzi8486]

Couldn’t you find someone with wrinkles and real jowls? Seriously?

[@nancyclarke4522]

Is it true that anyone that has had a joint replacement should not use this device?

[@MYNuFACE]

Hi Nancy! Thank you for reaching out. Our client service team is happy to support you directly. Please give us a call at 888-360-9171 or email [e-mail] and a representative will assist you further.

[@jessnickn]

Does it affect me if i have a thyroid problem, and use it around that area?

[@MataHari27]

I would say, don't use it at all if you have a thyroid problem. Consult in the page.

[@MYNuFACE]

Definitely best to skip your neck if you have a thyroid problem until you can consult with your health care provider.

[@gildedbird9891]

Skip the neck even if you don’t have a thyroid problem.

[@karenwatt3103]

I just received my Trinity NuFace device. I was wondering if you would get faster results if you did the procedure twice a day? Or if it is not a good idea to do it twice a day.

[@MYNuFACE]

HI! We recommend using 5 minutes a day, 5 days a week for the first 60 days to see optimal results! xx

[@Juwlz]

I wouldn't use twice a day. I used it on full strength for the first time yesterday and woke up with my cheeks feeling sore, like how your face feels when you've been smiling or laughing too hard or for too long 😂 even my lips looked slightly swollen for a little bit. I can't imagine doing it twice a day

[@silvanak.4456]

Hi, Is there any practical treatment video about these spheres or attachment for the area around eyes...? This is my primer area where I would like to achieve a good results, but , how does it work? Thank You

[@suemariet1667]

If you do rolling or Gua Sha, should you do the micro current first or the other tools?

[@practiceadmin1856]

The gel primer burnt me. Is there really nothing else to use? I was excited to buy it but didnt because of the severe reaction I had to the primer

[@chrislourenco]

I had a micro-current face lift done with a professional and you do see a difference right away but this result is temporary.

[@rg5379]

Hello, I love my NuFace Trinity and have used it for a year. Can I use a faster paced movement and do more repetitions instead of moving slow and going over 3 times? I am getting bored with the slow movement. Thank you

[@MYNuFACE]

Hi love! For the Mini & Trinity® device we suggest that you do your routine for 5 minutes a day when using the Trintiy or Mini device. For the Wrinkle reducer attachment, there are 7 target zones. We suggest that you hold your device for 3 minutes on each zone for a total of 21 minutes.

[@yasharmohammadhosseini32]

Hey I bought Nuface today 😢 But too much electricity come to face .it is very painfull

[@ldlockhart-lutzow9421]

What do you use if your gel makes my skin burn?

[@MYNuFACE]

Our client services team can help you find the best solution and can be reached at [e-mail]

[@elenanazare3584]

If you have dental crowns or other improvements in your mouth, is there a problem?

[@jordon628]

Excellent presentation and very helpful. Thank you ❤

[@nena1803]

This was very informative! Finally a video that shows exactly how to do the neck and full face, You used the nuface very close to the middle of the neck, I thought we had to stay away from that area.

[@MYNuFACE]

Yes, you should avoid the midline.

[@MYNuFACE]

Glad this was helpful. Yes, you should avoid the midline of the neck.

[@laanmac1]

I thought you were not supposed to use it in the thyroid area

[@loligarcia5807]

En español

[@jane2988]

I read someplace that you aren't supposed to let it touch your hair follicles, but I see in the video many hair follicles are being touched. So, which is it?

[@MYNuFACE]

Hi Jane! Thank you for reaching out. Please give us a call at 888-360-9171 or email [e-mail] and our client service team will take care of you!

[@brankamalovic8881]

Is that normal if I have a little bit red skin, after doing therapy for the first time, with nuface. Now in the morning is everything OK. I was doing on maximum...

[@brankamalovic8881]

Second day I put gel first. And I didn't have red skin. First day I put something else on skin, hyaloronic lothion and it's not OK. Obviously. Do you have an option to put some oil or something else before doing a therapy?

[@rochellekorshunova4522]

@Nuface Do you wipe the attachment head with water and/or an alcohol wipe before a session? I’m afraid of dust building up while I’m charging it at night. If so, how long do you wait after wiping can you start a session? Thank you!

[@MYNuFACE]

Hi love! As for taking care of your device- use a slightly damp, soft, lint-free cloth with water or rubbing alcohol to clean your device after every treatment. Do not immerse device in water at any time. Hope this helps! 😇

[@rochellekorshunova4522]

@@MYNuFACE Sorry my question was what to do right before a treatment, and how long to wait for?

[@frankiecayton1700]

I have the Trinity + Pro and there are no intensity markings on the device. The on and off button seems to make the different lights go on and off....I'm not sure what the top button does yet.... but it's hard to tell as a Beginner if I'm using the lightest setting

[@josephinecassar4573]

Can't you leave the gel on or massage it into the skin if it contains hyaluronic acid?

[@MYNuFACE]

Yes! We suggest your final step of the routine to be massaging in any excess NuFACE Activator (applies to leave-on formulas; if not a leave-on then remove excess) . Hope this helps! xx

[@manizetam]

What's the real differences in the Trinity and the Mini?

[@patriotliberty3070]

So upset that my nuface stopped working today😥😥. I've taken excellent care of it & now it just stopped working? It shows its fully charged but doesn't turn on😥😥. I'm devastated. I really loved the results. It was very spendy but I pampered myself. I bought it from a reputable seller. Its only 7 months old. So depressing😥. I hope they can help me replace it.

[@pepadelval]

Thank you for the video. I just got my trinity+antiwrinkle and the instructions brochure it's too brief for beginners...Can you use your vitamin sC serum over the gel or should I clean my face first? thanks

[@MYNuFACE]

Hi Maria! We recommend cleansing, lifting with your device, then following with your usual skincare routine. You may wash your gel off or leave it on and continue with your serum. This is a total personal preference. We hope this helps! 🤍 xx

[@Artsy71]

I agree about brochure is too brief and confusing, hence my watching this video. The basic procedure she is doing is not made clear in the brochure.

[@sA-rx5fb]

Does this have an led light whats the purpose of the blue light?

[@Hottietatsy]

I used my face 5 times a week following all the steps in this video and ended up with very saggy skin under my chin. I’m in a lot of distress. What went wrong?

[@MYNuFACE]

Hi Tatsiana! So sorry to hear this. Please contact [e-mail] so we can further assist you.

[@bettyredondo8620]

How do you charge the trinity? Does it have to stand in it’s charger all the time charging?

[@miglenakostadinova2298]

Hi, I have few questions. Can I use the divice on neck area if I have a thyroid problem? And is it safe if I use it on top of moles, because I have few on my face in the jaw line area? Thanks ❤️

[@MYNuFACE]

Hi love! Thanks for reaching out. Please contact [e-mail] and our client service team will assist you further. Our team will get back to you within the week! xx

[@ceejayblack6150]

It WARNS AGAINST ANYONE using it on thyroid area!!!! I was SHOCKED that a “professional” was treating her at the thyroid area 🤯

[@tonyakay6928]

What is the best way to clean the NuFace and with what?

[@MYNuFACE]

HI Tonya! We recommend cleaning your device with a lightly damp, soft washcloth. Remove any remaining gel from the device spheres and lightly clean the base. If you are sharing the device with someone else, you can sanitize the spheres by using an alcohol wipe. Let us know if you have any other questions!

[@kellycolle3335]

The gel primer often causes breakouts? Any other options?

[@nikkishala2373]

I tought i was the only one.. I've never in my life broke out like this before 😳

[@MYNuFACE]

Hi Kelly, sorry to hear this. We have several formulas - Hydrating Leave On and 24K in Brighten and Firm. Removing after use is also an option that may help. Some clients have shared they use alternatives like aloe, but we have not tested with other products and cannot vouch for the effectiveness. Be sure anything you use is oil free and worthy of being put on your face.

[@bnb0510]

Can water just be used? The gel caused small white acne like bumps all over my face. It’s not a pretty look.

[@MYNuFACE]

Hi! Definitely don't use water. You need something more conductive that also provide that nice glide to ensure you;re never tugging on your skin. We have several gel primer formulas so you might try the 24K firm or brighten, or the hydrating leave-on if you're using the original gel and removing after your treatment is always an option if you have more sensitive skin. Some clients report using other conductors, but we strongly encourage you not to stray as we can't vouch for what's in other products. We know our gel primers were created by microcurrent aestheticians to ensure the very best device results.

[@horseeditor]

Great video...much better than the app

[@giselletdc1871]

Any Ultrasound gel will work

[@thetackroomtx]

do you feel anything when doing the treatment! any vibration or tingling.

[@MYNuFACE]

Hi! If you are using your NuFACE microcurrent device properly, with a layer of NuFACE Activator covering your skin, you should feel little to no sensation at all. The NuFACE devices do not vibrate or contract the muscles; the microcurrent gently stimulates the face with the low-level electrical current xx

[@pengensehat6934]

can i use other gel or face cream? since my skin is dry n easily breakout cuz its very sensitive n im also allergic to parfume n aloe vera,i can only use spesific face cream...😢😢

[@danig342]

I love my Nuface, but every time I use it on my jaw, but jaw looks boxier and heavier. What am I doing wrong?

[@judiegreer1203]

Can you use the same procedure with the nuface mini?

[@candice44441]

I thought you are not supposed to use this type of device close to your thyroid?

[@MYNuFACE]

Hi love-happy to help you with this! We recommend to not use on the neck if diagnosed with or suspect a thyroid problem. Hope this helps! Xo

[@canhtrang4044]

Hi there I want to buy this machine Nuface trillity . You know Where I can buy it ? Thanks

[@MYNuFACE]

Hi there! You can shop the Trinity at www.mynuface.com 🤍