MyQ Smart Garage Video Keypad, Is It Revolutionary?

[@GadgetguyzGadgets]

MyQ Smart Garage Video Keypad, Is It Revolutionary! MyQ Smart Garage Video Keypad - amzn.to/3s1MdzV Anker Power Bank, 25,600mAh Portable Charger w/ 65W USB-C Charger - amzn.to/3PZdoDt TELESIN Enduro Battery (2-Pack) for GoPro 12 11 10 9 - amzn.to/3M4a7Sl TELESIN AllinBox USB Battery Charger - amzn.to/3rUXjqu This video is going to talk about the MyQ Smart Garage Video Keypad and how it can help you take your smart home security to a new level!

[@billyrowe0064]

7:01 Hey that was my response too! I thought "it isn't that easy like the video says, plus you have two recharge the battery but wasn't that easy to remove." I had to remove mine with a tool. The clip was too far inside.

[@cktech71]

Very easy to hardwire kzbin.info/www/bejne/oqOplqN8j8ykgdEsi=W6SnYnC4umXKJJ_g

[@dittidoes]

All the same issues but what I found was that it was connecting to the 5GHz band on my Orbi router. I updated the myQ app, reset it, and it worked like a charm.

[@GadgetguyzGadgets]

Excellent, I tried isolating the networks but it didn't work as well for me lol. Glad you found a quick workaround! I just installed the MyQ Yale/Liftmaster door lock and will have my video install/review up today or tomorrow.

[@kennykolourinc1250]

I had the same problem trying to get the battery out of the keypad used a small screw driver good presentation…thanks

[@GadgetguyzGadgets]

Thanks for your comment and the kind words, I appreciate that! They could definitely make that easier to get out.

[@lizardguy2]

Will this product be updated to work with Matter?

[@LAArt]

Biggest drawback is that this does NOT send the open/close radio signal like a regular opener remote. It only sends data signals via WiFi to either compatible openers with MyQ built-in, or a MyQ hub linked to non-WiFi opener. This excludes liftmaster’s own receivers (like an 850lm) used for older garage and gate openers without a built-in receiver.

[@GadgetguyzGadgets]

Interesting, that's good information to have. Thanks for your comment!

[@Kashooni]

I get the video on my phone in the app, I can open & close entering the code on the keypad, however I don’t have a button on the app to tap to either open or close.

[@GadgetguyzGadgets]

Thank you for your comment. Are you not able to tap the image of the garage door in the app to open/close the garage door? I wish I could share a screen shot in a comment.

[@PhillipRubino]

Do you have a problem closing the door with just the keypad? Do you always have to enter a code + door button or just the door button? I always have to use the app, not sure what's up. thanks

[@GadgetguyzGadgets]

Hi Phillip, thanks for your comment. I use both pretty regularly and the keypad has not given me any issues. We just enter the code then hit the little garage door button to open it, you can set it to press or press and hold.

[@adatshhc]

Re: connectivity issue: I experienced the same issue. My work around was much easier. 1. I reset the keypad and went through the set up process again. 2.When I was prompted to input the wifi password again I intentionally put in an incorrect password. 3. When the app informs you that you have entered an incorrect password then input the correct password. This should resolve this issue.

[@GadgetguyzGadgets]

Thank you for your comment. That's interesting it's like you had the trick it or something.

[@MarkyMarkIRL]

Why doesn’t anyone speak to the video cloud subscription cost? Can it be used without the subscription?

[@GadgetguyzGadgets]

Good question and sorry for not mentioning that, it's definitely good information to know. No you do not need a subscription to stream live video. However, a subscription is required to automatically record and save video. The premium features they offer such as People Detection and Facial Recognition are not available without a subscription. They have 3 different plans that you can choose from starting as low as $20 a year. The highest plan, which is $100 a year is full featured and supports multiple devices with a 30 day history, so if you have multiple myQ camera's it will cover all of them for one price.

[@delinquense]

Couldn't believe it either. It was the reason I chose to watch the video, along with battery life. Thank goodness I can easily take back the Costco ones. No subscription here for me.

[@jessicarodriguez3356]

this is ok to use outside de usa ? with suscription or with out suscription ?

[@xFill_Gravesx]

​@@jessicarodriguez3356good question and I'm not sure. If you have the ability to buy it where you live and download/install the app I'd imagine you can use it but not sure about the subscription question. I looked through their available information and it doesn't specify that. You'll probably have to email their support and give them some more specifics so they can find out.

[@olympiamarks7865]

I love your video, i have a problem, when I punched in my code some times it works sometimes doesn’t. Like it open the garage or closed the garage. What do I need to do?

[@GadgetguyzGadgets]

Thank you for your comment and kind words, I appreciate that! Well the two things I would check first is to make sure the device is paired good with your garage door. Might want to re-pair it by going through the reset process. Also check your settings for how the garage door button functions, I believe you can change the button press to single or press or hold.

[@olympiamarks7865]

Thank you so much for your quick response. I really appreciate it. I tried to reset it and pair it again and it works for a day and then when I punched my 6 digit pin then home the garage door won’t open. You said something about change the button to single press or hold. How do I do that? Sorry for the inconvenience and sorry for asking I am not good with this thing. Thank you again 😊

[@GadgetguyzGadgets]

No worries at all, I don't mind helping any way I can. To change the door button setting open the myQ app, click the little gear for your Garage door then click on device control. There you will see the two options available to you. Also have you tried opening the garage door with the app when the code doesn't work to make sure the communication is working? I've not heard of anyone having an issue where the code randomly stops working.

[@shadduck]

Just did the initial connection and it went quick and seamlessly it skipped the colored buttons and just connected after about a minute of light blinking on the keypad without messing with the opener (Raynor/Liftmaster MyQ opener connected to my Netgear Nighthawk router). I'm trying to learn the features -- two-way communication & motion detection/video playback. Biggest problem I have is the unit's speaker volume is so extremely quiet that the outdoor user has to put their ear up to it to hear (I hear just fine on the other end, on the phone app). Is there a volume adjustment on the keypad?? If not, the "communication" is pretty useless.

[@GadgetguyzGadgets]

You can go inrto the audio setrtings in the app and adjust the Talk Back Volume. Not sure how much louder it will be, I haven't had the need to use that feature. Let me know if it resolves the volume issue.

[@shadduck]

@@GadgetguyzGadgets I did eventually find that setting, increasing to max did not improve the volume on the keypad. But, have discovered that two-way communication using my wife's iPhone 14 (we're both logged in to the same MyQ account) produces loud volume on the keypad. Doesn't help with my Samsung Galaxy A53 but does narrow down the issue, to some extent. I guess I'll live with it like this. With my phone i can still use all the other features -- notification & recording when motion is detected and can hear loud and clear from the keypad's mic when I connect the live stream. I do wonder if it's a general compatibility issue with android vs iOS... suppose I could uninstall/reinstall the app on my phone. Issue is not resolved but it pretty much eliminates it being a warranty issue with MyQ. I bought it on Amazon's recent pre-black Friday sale for $49 so it's still a pretty cool device, for the price of a standard non-video keypad.

[@GadgetguyzGadgets]

@@shadduck that's a very interesting find regarding the iOS/Android difference. It would be good to have a different Android phone to test if you could. I might test my S23 Ultra just to see what the volume is like. I obviously can't compare it to yours but I can see if the volume sounds normal, or at least what I would expect it to sound. I'll let you know once I do that. Thank's for replying back with your update!

[@shadduck]

@@GadgetguyzGadgets it will be interesting to hear how it goes with your S23 Ultra! The difference with our two phones is striking. We were indoors, in separate rooms, testing holding the keypad in hand -- connected to my Galaxy A53 you have to literally hold the keypad to your ear to hear, but connected via iPhone 14 the speaker volume is loud and can be heard easily in the other room of the house. If your Android is okay I will go through the uninstall/reinstall with the app to see if it clears up.

[@GadgetguyzGadgets]

@@shadduck Wow, that's very strange. I should be able to test it this evening and I will get back to you. Thanks!

[@RedicL]

My keypad works great! I have no battery issues (and I live in the midwest where temps are currently in the 20s with high temps of 90s in the summer). I charge my keypad every 2 months (give or take). I have an orbi mesh system which makes my smart home function like a charm. I think for everyone complaining about connection, they need to check their router and also take note of what speeds you are paying for from your ISP. I highly recommend EVERYONE gets a mesh system when you start adding devices outside of your home.

[@GadgetguyzGadgets]

That's awesome, your experience is very similar to mine and I'm glad to hear it. There definitely seems to be a connection to the WiFi signal that seems to be affecting most of the battery issues. Thanks for your comment and have a great New Year!

[@RedicL]

@@GadgetguyzGadgets Happy New Year!

[@cktech71]

Very easy to hardwire kzbin.info/www/bejne/oqOplqN8j8ykgdEsi=W6SnYnC4umXKJJ_g

[@ODK321]

Interesting concept (which is why I searched for videos on it) but everything I have seen says the battery drain really quickly because of the camera. That's the problem I have with my August smart lock is that I have to replace the batteries all of the times and those batteries aren't cheap. I think this uses a rechargeable battery though but charging it all of the time sounds like a pain. .

[@cktech71]

Very easy to hardwire kzbin.info/www/bejne/oqOplqN8j8ykgdEsi=W6SnYnC4umXKJJ_g

[@GadgetguyzGadgets]

Just a follow up, 9 month is and I get almost 90 days out of each battery cycle. It's been great honestly.

[@Whitepinoy]

can you use it in Home kit ? How long does the battery last ?

[@GadgetguyzGadgets]

Evening, thanks for your question. The myQ system doesn't have any direct integration with Home kit, Google Home or Amazon Alexa but there is a iOS app to be able to control the devices. Here is some information about what other services work with myQ www.myq.com/works-with-myq and as far as the battery goes I'm getting about 8 weeks a charge. It does seem however that there's a lot of different experiences people are having with battery life. I personally have been very happy with the device.

[@oldnstillworkin5709]

How’s the keypad battery life???

[@GadgetguyzGadgets]

Looks like I am going to get 8 weeks from the battery. I will have to charge it by the end of this week. I have decided to buy a second battery so I can just do a quick swap.

[@chrismaki8396]

Totally lost this MyQ owner because of the wi-fi connection issues. I like the app’s OPEN/CLOSE functions so will just settle for that. Thanks for the forewarning.

[@GadgetguyzGadgets]

If you are referring to the issues I had with the original connection it was caused more by my router not using the 2.4 GHz band. Once I installed a different router I had no issues. Unfortunately I find a lot of manufacturers not supporting 5 GHz which is dumb, it's been out for a very long time. Device has worked flawlessly since I switched routers.

[@yanselito]

You are using a security protocol on your router that is not supported by the camera. Go to the Orbit and change the security of your WiFi to WP2 and try it.

[@GadgetguyzGadgets]

Yeah, it wasn't a security protocol issue. I run all my Wi-Fi SSID's with WPA2/AES. The issue was it wouldn't connect to the 2.4 GHz, and even though it says it supports 5 GHz, it wouldn't connect to that either. My Orbi was having some other odd issues, which is why I decided to replace it. My current firewall didn't have any issues with the connectivity. That being said I think manufacturers need to have 2.4 and 5 GHz compatibility regardless. It's ridiculous in my opinion, to only have a 2.4 compatibility.

[@ams7300]

how do we add 2nd garage

[@GadgetguyzGadgets]

You should just be able to click the + sign in the app and add it like you added the first one.

[@Nolaman70]

You can hardwire it, which is what i plan to do. Regular Samsung phone charger 5v i think it is, connect positive and negative on the outter pins.

[@GadgetguyzGadgets]

Interesting, I'd love to hear how it works for you.

[@Nolaman70]

@@GadgetguyzGadgets kzbin.info/www/bejne/h2acmWialsijjdUsi=YR9-UqJNiNaT18WI Plan on doing it once it arrives in a few days. I have an outlet in my garage nearby. Just run the USB cable through the wall. I'll let you know when done.

[@GadgetguyzGadgets]

Interesting, thanks for sharing that video

[@cktech71]

Very easy to hardwire kzbin.info/www/bejne/oqOplqN8j8ykgdEsi=W6SnYnC4umXKJJ_g

[@susansmith3344]

The keypad requires 2.4GHz. I believe it also can't work with a mesh network. I had to give up my ORBI because so many devices (mostly pet related) don't work on a mesh network. It's unfortunate; I really miss my ORBI setup.

[@GadgetguyzGadgets]

At least I know I'm not alone! I took had an Orbi setup but couldn't gat the device to connect at all. I mentioned that in one of my videos and it really is irritating that manufacturers don't include 5G connectivity. This is a drawback for many IOT devices, just like Switchbot devices, and it's ridiculous. Although I will say it does work with mesh systems, I got mine to connect using Google Nest WiFi pods and I'm not using an Asus Zen mesh system, the Asus is really nice because I can have separate SSID's for each band if I but I have mine setup where the 2.4 and 5G are one SSID and the 6E is another and I haven't had any issues with that setup. And it's fast, I have a review of it on my channel. Thanks for your comment!

[@dennyabel8613]

This is a fair weather camera. In the winter it freezes over and you get no clear view. When the humidity is very high the camera fogs over and I have to go out and wipe it off. I’m not sure what they can do about these problems though. Other than that I like the system.

[@GadgetguyzGadgets]

Thanks for your comment. It's interesting because I have not had any of those issues. Now, we don't get long cold winters here, but we did have a couple weeks of single-digit temps with about 8 inches of snow and no issues. The summertime, however, does get very humid, and I didn't have any issues then either. I'll be interested to see how it does through this summer. Maybe you could put on something like Rain-x or some other anti-fogging coating; maybe that will help.

[@dennyabel8613]

@@GadgetguyzGadgets Actually when the temperature is around 33 to 35 degrees with high humidity I have the fogging problem. I don’t have the fogging in the summer with high humidity. Thanks for the suggestion though.

[@GadgetguyzGadgets]

@dennyable8613 ah gotcha. Well hopefully that will work to stop the fogging up! If you try it, let me know if it works. Of course I'll have to wait until next winter lol.

[@louv3347]

I bought 2 of these for my 3 car garage. I have an extender in my garage. Both keypads show fair wifi. When I open the doors the wifi is strong. They seem to have a weak wifi receiver. My Arlo camera mounted in the front of the garage and 3 smart wifi bulbs outside the garage have strong wifi connections even with the door closed. With door closed I cannot use live view. Also my batteries only last 2 weeks even at the lowest motion sensor setting. I do get a warning that because of the fair wifi signal battery will drain faster. So disappointed because I really love the keypads. But changing batteries every 2 weeks is not gonna work for me. So I will be reinstalling my old keypads and just sticking with the Arlo for motion sensing and video.

[@GadgetguyzGadgets]

Interesting, it's crazy how there are so many people with such different experiences but similar setups. My keypad also shows fair wifi connection but I can use live view with our without the door open and the closest AP is upstairs above the garage. I am on track again to get a good 8-9 weeks from the battery with moderate notifications on, and it has gotten a little cooler outside. I hate that your experience on the battery life is so bad, if they could work out the connectivity/battery issue to last longer that would be awesome. Those issues aside the device really does a good job and has some other nice features but I agree with you, if my battery life was 2 weeks I couldn't do that either.

[@lastardubeninoo]

Can you open the garage door from the app in your phone?

[@GadgetguyzGadgets]

Hi and thanks for your question. Yes, it's actually very easy. You just open the app and tap the garage door icon and it will open and you can set it up to require a biometric or pin number verification before the garage will activate.

[@lastardubeninoo]

@@GadgetguyzGadgets Thank you for your quick response. If you don’t mind me asking, how long does the battery last?

[@GadgetguyzGadgets]

You're welcome. The first battery lasted about 8 weeks. I bought a second battery from myQ and had it charged so it took like 5 minutes to swap it out. I'm on track for about the same amount of time on the second battery. We love using the Amazon in garage delivery too.

[@lastardubeninoo]

I bought mine and set it up but there is no remote access.

[@GadgetguyzGadgets]

It has to be paired with a hub for the remote control. This is from their website "Can I use the myQ Video Keypad to open or close my garage door from the app? Remote operation through the myQ app is only available if your keypad is paired to either a myQ-connected garage door opener or Smart Garage® Control Hub." I already had a hub and the interior garage door lock I bought also came with a hub. All of the features work w/o a hub other than the remote control from the app. You can buy the hub separate if you don't have one. Here is the hub I'm referring to amzn.to/41gp9Lg

[@bigwillie2051]

#Cloud9Teck How long does your battery typically last? My opener was very easy to set up, and I liked that.

[@GadgetguyzGadgets]

Good evening. Thanks for your question. So far, I have only had to swap it once, and I got almost 9 weeks out of it. I'm glad your setup was easy, that's the way it's supposed to be lol. I just got my MyQ Garage Video Camera to go along with my other MyQ products. I plan on doing an unboxing and install video this weekend. I've been really happy with their devices.

[@bigwillie2051]

@@GadgetguyzGadgets What's the small black button for on the back of the device? 😃

[@GadgetguyzGadgets]

@@bigwillie2051 that is a reset button. If you ever change your WiFi SSID name or need to completely reconfigure the device you will use that to reset it so you can reconfigure it.

[@bigwillie2051]

@@GadgetguyzGadgets Thank you so much for your timely responses and the information provided in them. I greatly appreciate it. You have helped me immensely.

[@GadgetguyzGadgets]

@@bigwillie2051 That's awesome to hear and you are very welcome! That is why I started this channel, to help people in their smart home journey and to hopefully help avoid some of the confusion and frustration that can go along with creating a smart home. I really appreciate people like yourself who interact and ask questions because that lets me know I am on the right track for what I want to do and I appreciate your time in watching my vidoes. I am not as "professional" as some who are on KZbin but that's kind of by intent. I personally don't care too much for the overly produced videos, I like seeing regular people just helping regular people lol. I am just a regular guy who loves technology and developing my smart home and want to help others create their perfect smart home. I want to provide more value than just producing a studio type video lol. Not that there is anything wrong with that it's just not what I set out to do. Sorry for being so wordy and hope that make sense lol. I hope you visit often and enjoy the videos and how-to's I have planned. Thanks again and have a blessed day!

[@brettshapiro6289]

Same issue with my orbi

[@GadgetguyzGadgets]

Yeah this is honestly a huge fail on the wireless being used by myQ and not the Orbi, and it's not just myQ it a lot of IoT device manufacturers. They need to get up to current technology and start incorporating 5ghz and 2.4ghz connectivity capabilities.

[@paulmalbeuf9213]

It’s a pain in the buttocks. You have to remove the unit from the mount to be able to remove the battery to be able to recharge the battery. Also, it only opens one door where my older keypad can control multiple doors.

[@GadgetguyzGadgets]

Hi, and thanks for your comment. I agree that it's not very convenient, which is why I bought an extra battery to keep charged; it's a 5-minute swap. The unit itself works great and does everything I want it to do, so I don't mind. I've not had 2 doors so that I didn't know was an issue.

[@robomaster4882]

I'm here for the battery tab issue. Thanks. It is an idiotic design.

[@GadgetguyzGadgets]

Thanks for your comment and I agree 💯%!

[@tedd7028]

This is such a lame product. Complaint 1. There's now hardwire capability. If you have a garage door opener you have 24vac for the keypad. Complaint 2. You can't control the door remotely, just issue codes remotely. If someone rings you, you can't simply open the door for them. You must give them a code. If someone leaves the door open, you're not able to close it remotely.

[@GadgetguyzGadgets]

I do agree they should have the option to provide a hardware power source but I think their intent was to allow you to put it in places where it's difficult to run power. Also you can use the remote open/close feature with their subscription, since that uses their cloud server side functionality it is part of the paid service. However, the plans start at just $20 a year.

[@tedd7028]

@@GadgetguyzGadgets Wow! They don't tell me that easily and it's not available on the free trial.