7 Ways to Respond When A Customer Uses Microaggressions

[@grapiko-gorilya]

Thanks for this, Myra. I'm just curious how your convo with the AV guy ended. How did you confront his microagression? :)

[@myragolden]

I merely responded with, "I'm the keynote speaker." Yet, if this happened to me today, I'd respond proactively saying something like, "You assumed my role based on my race. I encourage you to recognize and respect my role and others' roles, regardless of race or gender, and focus on fostering inclusivity, respect, and professionalism."

[@Kikikreationz1983]

Thank you so much for your Wisdom I'm starting a new work from home job and this really helping me to gear up to know how to maintain through the raft of upset customers.

[@EVELYNRODRIGUEZ-p9x]

That type of discrimination happends to me alot because my skin tone aIso for my mexican nationality as well as can barely speak english fluently, thanks u so much for this video 😊

[@JessicaPierce]

Incredibly practical, useful advice as always. Thank you especially for the scripts at the end to use!

[@elenaa.4600]

Thank you Myra.

[@verdictic]

Thank you very much. I am really working on asserting myself & being able to accept myself as a person who can have their voice heard. I have been passive for so long and have been focused on forgiveness and letting go, but i notice that this won't last long because the emotions can be strong

[@myragolden]

I working on growing more assertive myself, so I can relate. You can do it! Keep working on yourself!

[@EVELYNRODRIGUEZ-p9x]

Awesome tips ❤

[@inspiredhealthfitness853]

greatly appreciated ma'am - i watched this video quite a few times & even saved & shared it with people & even to my team lead. all the best Myra :)

[@myragolden]

Glad it was helpful!

[@MsPhoenix99]

Thank You! Much Appreciated!!

[@ZymantasStudio]

Wow... It is so good!!!