Navigate through the Reolink Client - Reolink Client Overview

How to navigate through your Reolink Client? In this video, we’ll give you an overview of the Reolink Client to help you make better use of it.
Download the Reolink Client here: reolink.com/us...
Designed for PC, whether it’s on a Windows or Mac system, the Reolink Client is as handy as the phone app. And on the Client, you can see bigger details when checking the multi-channel live view and playing back recordings. Smart playback helps you find the clips you need faster by date and detection type.
Reolink Client also allows you to customize the camera features. To reduce unnecessary alarms, you can set the detection sensitivity and zones; to protect your privacy, you can set privacy zones; to adjust when the camera sends alerts and emails and records videos, you can set schedules for them.
For some advanced settings like FTP server, DDNS, NTP, etc., you can also set it on the Client according to your needs.
Timestamps
0:00 Intro
0:42 Add Cameras
1:08 Multi-Channel Live View
1:45 Smart Playback
2:25 Camera Settings
2:35 Detection Sensitivity
3:00 Detection Zone
3:20 Day & Night Mode
3:36 Privacy Mask
3:51 Spotlight & IR LED
4:06 Camera Info
4:14 Surveillance Settings
4:17 Record
4:32 Email
4:44 FTP
5:14 Network Settings
5:28 Storage Settings
5:36 System Settings
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[@TrioLOLGamers]

I love your products: the fact that you can use my cameras without any subscribtion locally is amazing!!! Also i had an issue with a camera and the warranty was perfect. I've suggested your system to my other friends 🤗. Still one issue is that there is no way to export a specific time with all 3 cameras together and zoom is not that user friendly on web and pc client, but Anyway it is perfect. Hope you'll add this feature.

[@StreakingTiger]

Ha - thanks for this. I looked everywhere (almost) to try to get the camera to record people walking by. I never looked in "Alarm Settings" until I saw your video. Finally managed to fix that.

[@ReolinkCameras]

Glad I could help!

[@tobstersvlogs]

Are you going to add a function to add and remove a camera from a connected nvr rather than having to do this at the nvr? Mine is in the loft hence the reason for asking. Thanks

[@devonm7868]

My playback is in the 24 hour format even though all my settings for time are in the 12 hour format. How can I change this?

[@gozuam1617]

so with Reolink to watch and download videos on your desktop you still need a SD card in the doorbell? (And guessing you will need a very large SD card as it will auto delete older footage?)

[@rofu60]

Hi, just installed my NRV and going through the client app.... Can I delete single recordings on the built in drive?

[@ReolinkCameras]

Hi, thanks for your question. No, you cannot delete one single recording on the built-in drive. If you want to delete the recording, you'll need to take out the drive and format it. By formatting it, you delete all the video recordings.

[@neon915]

So can I use the client to record to my PC like you can with blue iris

[@ReolinkCameras]

Hi, Ryan. Yes, you can use the client to record to your PC. Here is a guide for your reference: support.reolink.com/hc/articles/360003593554

[@ehyouman]

keep up the great work

[@ReolinkCameras]

We will.

[@SunnyHill769]

Hello, have problems with the reolink client program at my mac computer. at all smart devices and windows client program works well with all cameras. the mac client cant connect with the E1 Outdoor Pro (login failed). have 2 of this. only at the mac runs the Argus 2E well. Do you have some solutions for me?

[@pg8524]

In a smartphone's ReoLink App, we do not need to be in the same network to view the camera. This Reolink Client needs you to be in the same network. My PoE network is 90Mbps and my other WiFi is 300+Mbps. My PC uses the other WiFi network instead of the PoE's. Each time I want to use the Reolink Client, I have to change the WiFi that is used by the PoE. It is not convenient. Is there an App for Windows or Chromebook that is like the ReoLink App on a smartphone (does not have to be in the same network)?

[@ReolinkCameras]

Hi Peter, you can use the UID to add the camera to the Reolink Client, then your don't need to have them in the same WiFi. Here's a guide for your reference: support.reolink.com/hc/articles/900003664686-How-to-Add-Cameras-or-NVR-by-UID-via-Reolink-Client-New-Client- . Hope it helps.

[@bigtizzo]

SMART DETECTION is where I would need more information on.

[@ReolinkCameras]

Here is the video about smart detection: kzbin.info/www/bejne/pJCrdquhfKlsrs0

[@manuelarismendi6544]

my Desktop app only works while I'm connected to the same WIFI (the one on my Iphone works perfect no matter what I'm connected to). Any suggestions?

[@manuelarismendi6544]

it keeps saying timeout after some time trying to connect to them

[@krejdloc]

On my system I have 4 cameras. They all show up as camera 1 . I dont see any way to rename them. When I access the cameras on my tv I see 8 camera boxes but I only have 4 ,why can I see blank cameras that arent even connected? When I connect on the phone app I see all 4 cameras but cant select any 1 camera to see full screen on the phone. The apps aren't very intuitive. Thanks for any help.

[@pg8524]

Is there a ReoLink App for a smart TV like "Sony Google TV" or Amazon Firestick or Roku?

[@terrycrowder1644]

Why does the scroll stop on channels that don't have cameras? Is there a way to correct this?

[@ReolinkCameras]

Hi, please contact Reolink support for a further help: support.reolink.com/hc/en-us/requests/new/. Thank you!

[@cll375]

Fantastic video. I just purchased my Reolink cameras and this helped me set up the PC Reolink client. I have a question though. How do I log out of the client?

[@RMCPL]

I wish they would offer a Linux version of the client. I cannot use the Windows or Mac options, since I use Linux Mint on my PC. This limits me to using my cell phone as my only option.

[@Aurleis]

4:10 - I only have the UID for my NVR on my RLK16-820D8-A, and not the individual cameras (UID and QR were not present on any of the 820A cameras). Was the lack of UID on the software the result of my improperly setting up my system (just got it installed today and it has the latest firmware). I added the cameras automatically as the "Scan Device in LAN" only revealed the NVR and not the cameras. Scan for additional cameras was attempted on NVR and the PC app. The cameras are positioned in a drop down menu underneath the NVR. Possibly related, but the only IP address that my network can find is the NVR which is the 192 IP. The camera's IP starts with 172 (visible on the monitor I have connected to NVR) and Blue Iris doesn't seem to like that I don't have 192 IPs for each camera. Thanks for all that you do.

[@ReolinkCameras]

If the camera is directly connected to the NVR, then you only can add your NVR to Reolink Client. The camera cannot be added to other devices (Reolink APP or Reolink Client) alone. If you have any questions, you can contact our support team: support.reolink.com/hc/en-us/requests/new, they will help you.

[@chuckwyble7719]

I just downloaded this software and so far it's awesome. My question is whether it will work with other cameras that are not Reolink?

[@ReolinkCameras]

Hi Chuck, thanks for your feedback. We don't it works with other cameras.

[@tempmode37]

its great but I would use the cloud all that time looking at live view will drain the battery of the cams and your DATA PLANS

[@thomasjefferson3552]

Do yall have recommendations for the best ethernet cable/brand that will run indoor and outdoor?

[@ReolinkCameras]

Pls check: support.reolink.com/hc/en-us/articles/360011593434--Wiring-Standard-of-Ethernet-Cable

[@m1TeT0]

when im adding wifi cam on PC client of Reolink - i must be on the same local area connection or there is no need to be in this way. When im adding the uid of the wifi camera from distatnce - there is an errorr which tell me to check my network connection or uid of the camera? Can u help me, please? How many nummbers there is on the uid?

[@v8gtr]

16 letters and numbers

[@m1TeT0]

@@v8gtr I missed 1 numer ! Thx !

[@miamited69]

trying to adjust the motion detection on the current app on my pc and can not find where to adjust the settings. I have the latest client installed on windows camera. Connecting via web browser does not save any changes.

[@ReolinkCameras]

Pls check this guide: support.reolink.com/hc/en-us/articles/900003747226-How-to-Set-up-Motion-Detection-Recording-via-Reolink-PoE-NVR-New-UI- If not ok, pls contact our support team: support.reolink.com/hc/en-us/requests/new, they will help you.

[@andysheppard9639]

if I wanted to back up/save recordings to to a NAS drive connected to the network, could I do this?

[@ReolinkCameras]

Learn more at support.reolink.com/hc/en-us/articles/900000628566-How-Can-I-Have-My-Reolink-Camera-Record-to-My-NAS

[@benchambers6742]

Thank you Tom Hank's younger brother!

[@ReolinkCameras]

Our pleasure!

[@TeoPavel]

Hi there. I see all your cameras have a nive smooth OSD font, as opposed to the crappy old-school I see in every other video. How can I change the OSD font? Thanks!

[@ReolinkCameras]

We can not change the OSD font. But you can hide them, here is the guide: support.reolink.com/hc/en-us/articles/900004559803-How-to-Hide-the-Camera-Name-and-Timestamp-on-the-Video

[@mariahpatel9556]

I am trying to stream from the live view to my obs software. However, the live view keeps timing out after about five minutes and I have to click the "play" button again on the computer. Is there a way to have constant playback without it timing out?

[@ReolinkCameras]

Reolink Client/App is more recommended for constant playback. Sometimes there're some compatibility issues with third-party software.

[@patj462]

We have 5 of the wireless cameras - but with the current Client Version 8 it's no longer possible to view multiple camera recordings IN PARALLEL on the "PLAYBACK" screen 😞 (With Client Version 7 this worked without any problems) What are we doing wrong?

[@ReolinkCameras]

May I ask if you still view the camera on the Client? Would you mind providing some photos of the issue to Reolink support at [e-mail]? Then we will see how to fix it.

[@patj462]

​@@ReolinkCameras So parallel playback of multiple recordings is possible in the new Client?

[@Robind6]

Fantastic camera's, it's a shame about the software though. I have a couple of devices to view them on and on most of them I've had to resort to using an older version of the software due to the amount of issues that arise from the newer update. Glitchy, slow unstable buffering and frankly it seems they've held back putting any effort or money into improving their software at all. Very disappointing

[@dhrdan]

I don't have the "INFO" tab on the camera... what am I missing?????????

[@ReolinkCameras]

Pls upgrade your Reolink Client: reolink.com/software-and-manual/ If still not ok, pls contact our support team: support.reolink.com/hc/en-us/requests/new, they will help you.

[@gn8200]

Could you show how to cut a video clip (not download) on Windows client v8.8.2? Thanks.

[@ReolinkCameras]

Pls check this guide: support.reolink.com/hc/en-us/articles/900005264383-How-to-Playback-Download-Cut-Recordings-via-Reolink-Client-New-Client-

[@exact-shot2677]

Would be nice if the recordings are not displayed in a timeline in the small bar. it would be better if there were little preview images to click on, with the date and time displayed one below the other on the client. Greets from Germany maybe you can do something on the next update

[@ReolinkCameras]

Suggestion received, I will forward to our R&D team.

[@antoniovetere5394]

Totally left out how to use Client when cameras are connected to the NVR

[@ReolinkCameras]

It is the same as controlling and setting up the IP cameras via the Reolink Client.

[@malekabuosba5792]

I’m the first comment

[@ReolinkCameras]

Yes 👍

[@nellynelson965]

Ohh wouldnt it be lovely if you look for info from the maufacturer and it isnt some blow air up your own ass video of how things all work perfectly. What if the flipping thing is not discoverable on the network and the code isnt working? What then?

[@ReolinkCameras]

Hi, if you meet any problems with cameras, please feel free to contact Reolink support at [e-mail], thank you.

[@lol-bd5yn]

yeah but ist dark n' rainy, your app is a pain in da ass

[@jeffjohnson2158]

Could you make a video on how to add cameras. More than just two sentences??? I can't do much until the cameras are added and your video is useless. I'm really disgusted with your lack of directions and poor tutorials I'm going to return the entire system. Sixty cameras.

[@ReolinkCameras]

Hi, would you please contact Reolink support at [e-mail], then we will see how to help you. Thank you.