Nespresso Vertuo Creatista - Steam Wand Cleaning

[@Nsmurph]

How often should this be cleaned?

[@nespresso]

Hi! The machine will alert you when cleaning is necessary.

[@sunandmoon9898]

@@nespresso And after how many cups portions of milk is that normally? One, two, ten?

[@missknight9]

Is there a way to just purge the steam wand? Sometimes after frothing milk, I don’t remove it fast enough, and it purges into the milk. It would be nice if it could detect when the wand has been raised and lowered again as to prevent this from happening.

[@nespresso]

Hello. Thank you for reaching out. Please let us know where you are contacting us from, so we could further assist you.

[@missknight9]

@ Toronto, Canada

[@nespresso]

Thank you for this confirmation! A cleaning cycle can indeed be done for the steam wand alone. Simply fill the milk jug to the max fill line with water, placing it back under the wand, and press the Steam button 3 seconds to start the cleaning. Feel free to reach out to our Canadian machine specialists at 1.855.325.5781 if you need further assistance for your Vertuo Creatista. Our dedicated team will be happy to help!

[@MaeveOHara]

Only the silver part of my machine steams wand comes out

[@nespresso]

Call Nespresso directly for personal guidance in disassembling your steam wand, Maeve, so as not to damage any parts.

[@bnb0510]

This machine is such a pain! No explanation in manual on why the steam light stays on. Can’t get it to work! Nothing but constant issues!

[@nespresso]

Hello, and thanks for reaching out. Could you identify your location, so the respective team can assist you?

[@aleksanderkocaqi]

I moved the machine into my new place and the steam wand portion of it doesn’t even turn on… I cleaned it and still nothing. I can still brew pods but no steam wand 😢

[@bnb0510]

@@aleksanderkocaqi i ended up getting rid of mine. It’s leaking everywhere now! I called them and went through a 30 minute process on the phone. Lady had me putting paper towels under the machine, could barely understand her, etc. wouldn’t listen to me when I explained the machine leaks after brewing and sitting for a while. Nothing but a pain for an overpriced machine! Sad bc I do like the coffee. Just over dealing with the constant issues. Good luck!