How to get to the startup screen? When I turn the vehicle on (in accessory mode), it gives me audio screen (Sirius). How to get to the startup screen to start connecting to my google account? I rebooted settings to factory default but it didn't help, still audio screen comes up.
@nissanusa2 ай бұрын
As our Service Technicians are technically trained, they are in the best position to assist you with your inquiry. We encourage you to reach out to your local Service Department for further support. Locations near you can be found here: www.nissanusa.com/dealer-locator.html. Thank you!
@TopTropicals2 ай бұрын
@@nissanusa I discovered that all you need to do is connect smartphone to the car with a cable. Instructions in this video miss this important step.
@LakavinGoode6 күн бұрын
Is this for the 2021 Nissan Altima also???
@nissanusa2 күн бұрын
Hello. Thank you for your question. No, the 2021 Altima is not equipped with NissanConnect Google built-in Setup. However, we appreciate your interest.
@KathleenDarragh24 күн бұрын
Love my 24 platinum. However, Google goes offline a lot and radio fade settings, etc .don't stay on the selected settings.
@josephvadasz12385 ай бұрын
I just bought a rogue and the google maps does not work. I paid extra for the model with the "Google built in". I have had the car for a week and it doesn't work. Now customer service is telling me I have to have a data plan for the on board navigation to work. So more money to get a function to work on a brand new car? My last car was a 2016 Acura that had built in navigation with no data required. Ridiculous. Very disappointed with this car right now.
@nissanusa5 ай бұрын
Hi, Joseph. We're sincerely sorry to hear of your frustrations and would like to look into this matter further. At your earliest convenience, please send us a Private Message on Facebook with the full name registered to your Nissan, the 17-digit VIN and any applicable case numbers.
@Powerfade545 ай бұрын
I have unlimited data with my phone's (Galaxy s24) carrier Spectrum Mobile. I believe they use Verizon's data? Anyway, I connect using Wi-Fi hotspots on my phone to connect to my car. So far everything works as it should, i.e. maps, music, apps, Android Auto, remote functions, etc. Also, I believe you can get a free 3-month AT&T trial for mobile Wi-Fi to connect. I have this trial connected to my vehicle, but never use it since I set up mu phone and car to use my Spectrum's hotspot. After the trial period ends and if you sign up, it will cost about $20 bucks a month. Hence, the reason I use what I already pay for being Spectrum. lol Btw, I use the Verizon/Spectrum hotspot to connect other devices such as my tablet when I am at the beach, sports bar, trails, church (kiddin'), and any other places I want to get a better Mbps speeds.
@Powerfade545 ай бұрын
Use your phone's hotspot. I use my Spectrum's hotspot with unlimited data.
@josephvadasz12385 ай бұрын
@Powerfade54 So it turns out that my GPS antenna was broken. It got replaced and works fine now. Either Nissan doesn't know what they're talking about or they were gaslighting me.
@nashvillegal50004 ай бұрын
I've had a Nissan Rogue brand new for 2 weeks now and the settings on the seats do not keep I am so disappointed in this vehicle
@JerryMccommon9 ай бұрын
Great job !
@benmccabe2865 ай бұрын
Brand new Qashqai. Sat nav worked from day one. On day 13 sat nav blank and screen tells me I'm not logged in to Google. I didn't log out, and I didn't log in to begin with! Any suggestions?
@Powerfade545 ай бұрын
We'll see? It took me 4 days for my login info to finally work! First impression with this feature is not all that good. Now, I will put this feature through the test and see if it was worth the hassle.🤞🤞
@FranchescaMack-bz3coАй бұрын
I know my radio to my car go off and on I know someone is in the system and they're messing with the speakers I need you to make that stop
@nissanusaАй бұрын
Hello, Franchesca. Have you contacted your local Nissan Service department and obtained a formal diagnosis? If not, we recommend doing so as this is an important first step toward a resolution. For further assistance following your visit, feel free to contact our Consumer Affairs department by dialing 1-800-NISSAN-1, Monday through Friday between 7 a.m. and 8 p.m. or on Saturday from 7 a.m. to 5 p.m. CT.
@manosmargaronis16 күн бұрын
My Vin is invalid. Can yoy help please?
@nissanusa13 күн бұрын
We're sorry to hear of your concerns and would like the opportunity to learn more. Please send us a Private Message on Facebook, including your 17-digit VIN, the full name registered to your vehicle, and any additional details so that we can look into this matter further.
@manosmargaronis13 күн бұрын
@nissanusa Thank you very much for your reeponse but my problem is solved. Nissan Connect finally accepted my cars Vin. Thanks again!
@shashikantsrivastava66345 ай бұрын
From day one, inbuilt google maps is not working. Continuously "GPS Signal Lost" and car on par showing miles off the current location. worst, since using the same google account, map in Carplay also malfunctioned while connected to the car.
@nissanusa5 ай бұрын
We apologize for any inconvenience this has caused you. For the best support, we encourage you to contact our Nissan Owner Services department. To speak with a Specialist on this team, you may dial 1-855-426-6628 Monday through Friday, 8:00 a.m. to 7:00 p.m. CT. You may also text this team at 1-615-675-9338. Thank you.
@josephvadasz12385 ай бұрын
Same for me, I just bought mine last week and it hasn't worked yet. Did you ever get a solution?
@SolaKnitez535 ай бұрын
They reset my TCU and still no app connection been since May...login failed in car but works on website
@nashvillegal50004 ай бұрын
I wish I had bought another vehicle Toyota Honda etcetera
@scorpionking9m45 Жыл бұрын
Awesome 👌🏾
@kipikasafrenchie146815 күн бұрын
Can’t set up Nissan connect??!
@nissanusa12 күн бұрын
For the best assistance, we recommend speaking with a Specialist in our Nissan Owner Services department by dialing 1-855-426-6628 Monday through Friday, 8:00 a.m. to 7:00 p.m. CT. You may also text this team at 1-615-675-9338. For additional support, you may also visit www.nissanusa.com/connect.html.
@dunkelctankwie801911 ай бұрын
how bout just watch the road and drive?
@samjam69899 ай бұрын
How about watch and not whine about something you dont know? This is the best infotainment system in the business with google assisrant and playstore apps 😮
@Powerfade545 ай бұрын
Death Race 2000
@brandspro3 ай бұрын
Which is the whole point of google built-in!
@LegalEagle117 Жыл бұрын
Need this in the Pathfinder please!
@mike-ye4nk5 ай бұрын
This is a bunch of bull crap. Just let me download the app and start using it. What the hell is all this?
@nissanusa5 ай бұрын
Thank you for your feedback. For support regarding your concerns, please reach out to MyNISSAN App Support by dialing (844) 908 0077 Monday-Friday from 8:00 am to 7:00 pm CST. This team can also be reached via text at (615) 675 9338. Please be sure to have your 17-digit VIN available to share, as that will be necessary to further assist you.
@nashvillegal50004 ай бұрын
@@nissanusathey shouldn't have to reach out you should make it easy for the car owners
@davidbeachum629615 күн бұрын
I have FordPass on my 2022 Edge (Had it on my 2018 Escape, too) and it was so easy to set up and use. Nissan connect is a joke. Nissan should give up and just copy FordPass and replace the horrible Nissan connect.
@nissanusa2 күн бұрын
We are sincerely sorry to hear of your experience with the NissanConnect App. For the best assistance, we recommend you speak with a Specialist in our Nissan Owner Services department by calling 1-855-426-6628 Monday through Friday, 8:00 a.m. to 7:00 p.m. CT. You may also text this team at 1-615-675-9338.