MyNISSAN App | NissanConnect

[@DeeLishish0991]

2024 Senta SV...I LOVE IT!

[@nissanusa]

What's not to love about the 2024 Sentra? 😏

[@Жека-ю8о]

if they added climate control functions and heated seats, then it would be absolutely cool

[@TheRedHandOfVictory]

I have a 2023 Rouge. The best feature of the app is the remote start but what's the point if you can't control what the temp is going to be inside the car? Start the car early in the summer time and NOT have the AC getting cool. So awesome. If the feature is there for the Ariya, then why not other models?

[@jasminesarikaya2031]

Remotely set temperature features is really difficult to control for application backend side. Ariya is new gen car, but some future Nissan cars will have this feature

[@jimh527]

If you have an SV with dual climate control. Leave it on auto. It will automatically defrost the windows and cool in the summer depending on the outside temperature.

[@vanishingfox1339]

​@jimh527 that was my thought also. I leave mine on auto most of the time.

[@Photo0021]

I got my 2023 Pathfinder Platinum a few weeks ago, the app is really good! Not accustomed to a car app just working yet.

[@caseypoindexter9305]

How did you set it up? I can’t figure out how to set up the Nissan key app.

[@AP-cf1nd]

@@caseypoindexter9305do you mean the remote start or virtual key?

[@jimh527]

It tells you what you already know. Great.

[@skexzies3673]

Mileage doesn't update. Range doesn't update. Thank goodness it was 'free' with my new vehicle. Definitely too pathetic to pay for.

[@angelpam4ever]

After adding the vin and vehicle information, this app does not have the option to remotely start up my 2024 Nissan Sentra SV nor does it let me do the climate temperature change on it. I can only start up my car with the remote but not with the app how come?

[@nissanusa]

Hello, thank you for reaching out to us, and we regret to hear of your concerns. Please keep in mind as NissanConnect Services require a subscription, sold separately. For support, please reach out to MyNISSAN App Support by dialing [phone] Monday through Friday 8:00 a.m. to 7:00 p.m. CST. This team can also be reached via text at [phone]. Please be sure to have your 17-digit VIN available to share as that will be necessary to further assist you.

[@briannacomiskey7039]

So I just got a 2015 Nissan Special Edition. I downloaded the app & got the car verified. The top row of buttons like unlocking the car don’t show up. Do I have to pay to have the buttons?

[@nissanusa]

Hi, Brianna. Please reach out to MyNISSAN App Support by dialing [phone] Monday through Friday 8:00 a.m. to 7:00 p.m. CST. This team can also be reached via text [phone]. Please be sure to have your 17-digit VIN available to share as that will be necessary to further assist you.

[@knewledge8626]

And your credit card. 😁

[@mikek.6701]

2024 Nissan Rogue Platinum. Spent several hours on the phone with support. Finally, I was able to connect my car and the phone app. However, I am experiencing an issue where the remote start engine fails in approximately 70% of attempts.

[@rmp5s]

As with all software, see if you can get an update for the head unit software...it's common for updates to iron out bugs like that. There may not be one available yet, but maybe there is. Sucks that they can't just get it right, but there are nearly uncountable variables between the car, the device, the app, etc. Makes it hard! I just got a 2019 Sentra NISMO and apparently the previous owner never used Android Auto...the audio drops out like CRAZY!! Turns out, needs an update.

[@nissanusa]

Hello, Mike. We are sorry to hear of your continued frustrations and apologize for the inconvenience this matter has caused you. We recommend reaching back out to MyNISSAN App Support for the best support, as they are in the best position to help with this matter. Feel free to reach back out if you need any additional assistance.

[@cherylrpeeples]

I am having the exact experience you are. I have taken it back to the dealer for service multiple times and so far there has not been a fix found. I have had it almost four weeks. It is a 2024 Nissan Rogue AWD Platinum edition. Have you found a fix yet?

[@nissanusa]

Cheryl, for support regarding your concerns, please reach out to MyNISSAN App Support by dialing [phone] Monday through Friday 8:00 a.m. to 7:00 p.m. CST. This team can also be reached via text at [phone]. Please be sure to have your 17-digit VIN available to share as that will be necessary to further assist you.

[@mikek.6701]

Thank you for your suggestion to contact the MyNissan App Support. However, I have already spoken with them twice, and on both occasions, they referred me to the dealership, stating that there was an issue with my equipment. Surprisingly, my dealership expressed surprise at these recommendations. In fact, my hardware is functioning properly, but the application continues glitching. Given their lack of knowledge and incorrect advice, I am hesitant to contact MyNissan App Support again.

[@javierdariosuarez4521]

I have get a 2024 Nissan Rogue Platinum in October, and my Nissan app doesn’t work properly, I don’t see the options to remote start. I feel cheated by Nissan store.

[@nissanusa]

Hello. For support regarding your concerns, please reach out to MyNISSAN App Support by dialing [phone] Monday through Friday 8:00 a.m. to 7:00 p.m. CST. This team can also be reached via text at [phone]. Please be sure to have your 17-digit VIN available to share as that will be necessary to further assist you.

[@BeBeToJa1]

Can't connect to my Nissan Qashqai from 2024. I get an incorrect VIN error, even though it's correct. This is ridiculous.

[@anthonyherrera9397]

So does this work with a 2021 maxima platinum..?

[@nissanusa]

Thank you for your question. For support regarding your inquiry, please reach out to MyNISSAN App Support by dialing [phone] Monday-Friday from 8:00 am to 7:00 pm CST. This team can also be reached via text at [phone]. Please be sure to have your 17-digit VIN available to share, as that will be necessary to further assist you.

[@cesarivan7598]

Does the remote start feature on the MyNissan app work with my 2019 Pathfinder?

[@Nissanz-vt6wu]

it should be able to work

[@RED_G51]

App worked for a week now Nissan can’t even see my cars location…another day off spent at the dealer..hope they fix it

[@nissanusa]

Thank you for your feedback. For support regarding your concerns, please reach out to MyNISSAN App Support by dialing [phone] Monday-Friday from 8:00 am to 7:00 pm CST. This team can also be reached via text at [phone]. Please be sure to have your 17-digit VIN available to share, as that will be necessary to further assist you.

[@walter93253]

I just bought a 2021 Kicks SV. Are these features available for it?

[@nissanusa]

Hi, Walter. Congrats on your new Kicks! You can visit www.nissanusa.com/connect/system-availability.html to see if your Kicks is compatible. If you're interested in subscribing to NissanConnect but don't see your vehicle's model year represented on this page, just logon to the MyNISSAN Owner Portal here: www.nissanusa.com/owners/registration. From there, simply register your VIN to explore model-specific information about its NissanConnect compatibility. Thank you!

[@niick4319]

Why can't you use the remote or app to move the car forward and back. Those features help with parking in tight space. I'm thorn between going for Hyundia Tucson than Nissan Xtrail Tekna plus doesn't have it. Nissan have to put those features

[@anthonymcintosh545]

😂

[@ashhazeleyes08]

I have a 2024 altima s model. Having trouble getting nissan connect

[@nissanusa]

Thank you for your feedback. For support regarding your concerns, please reach out to MyNISSAN App Support by dialing [phone] Monday-Friday from 8:00 am to 7:00 pm CST. This team can also be reached via text at [phone]. Please be sure to have your 17-digit VIN available to share, as that will be necessary to further assist you.

[@solardamp]

I have a 21 Nissan rogue SL and was curious I got the app and I’m registered but I only have access to the unlock/lock buttons, is the remote start from the app limited to newer years?

[@nissanusa]

Hello. To check available features logon to the MyNISSAN Owner Portal. From there, register your VIN to explore model-specific information about its NissanConnect compatibility. Thank you.

[@MustafaBurnusuzov]

Ai just get my new qashqai, install app and do all settings correctly, allow all privacy, try everything for 7 days but remote control doesn't work... everything i can do is just watch... no remote horn and lights, no remote lock, nothing... what a disappointment

[@ceeceepee]

The app doesn't accept my insurance card

[@rubiginosaa]

So you can only change the temperature ahead of time with the Ariya? Wack

[@mohamedafzal1535]

Can the engine on and off be done in the app? In Qatar?

[@nissanusa]

Hello. As we are the official KZbin page for Nissan USA, we are best suited to assist customers and vehicles in the US market. For the best support with your concerns, we recommend reaching out to our friends at Nissan Qatar here: facebook.com/NissanQatar/. Additional contact information can be located at en.nissanqatar.com/. Thank you.

[@FaZeCazorrr]

It says vin number is validated

[@lesliesoto9191]

My car is 2018 the app work f?

[@nissanusa]

Hello, thank you for your inquiry. For the best support, we recommend visiting www.nissanusa.com/connect/system-availability.html to view whether your vehicle has NissanConnect available.

[@rolmuradyan5756]

Why I can't download this app?

[@joemohen6351]

How do I ad the vehicle to the APP? I cannot figure it out and these videos are no help whatsoever

[@nissanusa]

Hello, Joe. For support regarding your concerns, please reach out to MyNISSAN App Support by dialing [phone] Monday through Friday 8:00 a.m. to 7:00 p.m. CST. This team can also be reached via text at [phone]. Please be sure to have your 17-digit VIN available to share as that will be necessary to further assist you.

[@varpornrat]

Is there a cost for sub? If so, how much?

[@nissanusa]

Hi there. The MyNISSAN App is free to download. However, there are some services provided by the app that may require a subscription for which costs may vary. We recommend checking your NissanConnect Services system for more details. Feel free to reach out to us with any additional questions.

[@Kazuchin766]

I am reorganizing DVD for the personal viewing and hearing. A totally personal thing to watch it on the vehicle. Neither the sale nor the reproduction are impossible. This matter is not for the backup. On the other hand, I stopped connecting the Internet to a vehicle. As I cannot secure security for a thing out of the calculation via the internet. I declare the connected end!

[@mp539]

Doesn’t work with iOS either.

[@nissanusa]

Hello. If you are currently experiencing concerns, we recommend speaking with a Specialist in our Nissan Owner Services department by dialing 1-855-426-6628 Monday through Friday, 8:00 a.m. to 7:00 p.m. CT. You may also text this team at 1-615-675-9338.

[@t3nderch1cken38]

why won’t my vin get validated it’s a 2017 nissan versa

[@keiyoumanggipodcast]

Nissan Connect only caters to 2018 telematics compatible models and up.

[@StonersStowaway]

@@keiyoumanggipodcastare you serious right now..that’s why I’ve been struggling with the bloody app? My Nissan is 2016

[@lancecorporal9894]

2023 Nissan Titan using iPhone. If I click VEHICLE I do not see a truck, I see a car. If I click MAP I see the current location of my truck with the appropriate icon of a truck including my trucks color.

[@nissanusa]

Thank you for your feedback. For support regarding your concerns, please reach out to MyNISSAN App Support by dialing [phone] Monday through Friday 8:00 a.m. to 7:00 p.m. CST. This team can also be reached via text at [phone]. Please be sure to have your 17-digit VIN available to share as that will be necessary to further assist you.

[@knewledge8626]

Ford Escape app does this without a paid subscription. And it actually works. But if you can squeeze a little more money out of your customers after you sell them a car then good for you.

[@benjamin7576]

Useless app. After 3 years of my nissan magnite it is not working. There is no option for resubscription. I'm from India.

[@nissanusa]

Hello Benjamin, For better assistance with your question, we recommend you contact Nissan India. To connect with them via Facebook, visit facebook.com/nissanindia. Additionally, you can find additional contact information here: www.nissan.in/. Thank you.

[@agtr4408]

Yo tenía el ap y dejo de funcionar de mi Nissan roge 2023

[@nissanusa]

Estamos experimentando una avería, y nuestro equipo interno está trabajando en resolver el problema. Nuestro equipo le agradece su paciencia y se disculpa por cualquier inconveniente que esto le pueda haber causado.

[@KI-qj2ui]

Don't do it! Do not activate. If you look at the list of fearure there questionable features like CURFEW ALERT and BOUNDARY ALERT! This is a way for tracking and control.

[@DebraAllensworth]

Need no ride hit a cow gamer don't care.

[@dgeames1154]

You have to get the monthly subscription to have ANY of the features. Garbage app

[@russellmania5349]

How much does it cost per month?

[@nissanusa]

The MyNISSAN App is free to download. However, there are some services provided by the app that may require a subscription. Please check your NissanConnect Services system availability and compare for more details.

[@dgeames1154]

@@nissanusa ^^ refer to my previous statement

[@Everardo_108]

It’s wack I have an Altima 2013 doesn’t work for mine

[@jasminesarikaya2031]

Your car should be more than 2018 for most feature. Because there was no cloud or smart head unit technology enough under the 2018.

[@Nipponjaponya]

By no english