Nissan Apple CarPlay Tips & Support | NissanConnect

[@AboJassar]

Do u have to plug in the usb to the iPhone to work or just via Bluetooth?

[@nissanusa]

Omar, to use the Apple CarPlay feature, your device does need to be plugged into the USB. To learn more about this feature, you may visit www.nissanusa.com/connect/features-app/general/apple-carplay. Thank you.

[@brandilewis570]

@@nissanusa does the Nissan 2021 versa s have Apple car play?

[@liadelvina1971]

I have a 2019 Sentra and I’m not seeing maps on my car screen does that mean I don’t have it?

[@nissanusa]

Thank you for reaching out to us. Only certain trims of the 2019 Sentra are equipped with Apple CarPlay and Android Auto. For the best assistance with your inquiry, we recommend reaching out to Nissan Owner's Services by dialing 1-855-426-6628 Monday through Friday, 8:00 a.m. to 7:00 p.m. CT. You may also text this team at 1-615-675-9338, or you can chat with a Specialist here: www.nissanusa.com/connect.html.

[@sayheykay88]

What do I do if it’s not identifying CarPlay when I plug in my USB cord?

[@nissanusa]

Hi, Kay. We are sorry to hear of your concerns and want to reassure you that our Service Technicians are in the best position to provide a formal diagnosis and make a repair recommendation. See www.nissanusa.com/dealer-locator.html for contact details. If you are in need of further support following your visit, please reach out to a Specialist in our Consumer Affairs department by calling 1-800-NISSAN-1, Monday through Friday between 7 a.m. and 10 p.m. CT. Thank you.

[@gilbert46060]

I have a 2021 Altima. The car play does not work with Microsoft teams. I have to connect via Bluetooth. This is very inconvenient as I like to have navigation going while taking conference calls. Is there going to be a fix soon?

[@nissanusa]

Hello, Mike. We regret to learn of your frustration. Have you discussed this matter with your local Nissan Service Technicians? If not, we encourage you to do so, as they are in the best position to provide any recommendations. You can find contact details for locations near you here: www.nissanusa.com/dealer-locator.html. Thank you.

[@garyrobinson9527]

Any body help. Just purchased a leaf. I am the second owner. How can I get the car to connect . It's saying only one account...when I enter the bin number

[@nissanusa]

Hello, Gary. Could you send us a Private Message on Facebook for further support? You can do so by visiting facebook.com/nissanusa and selecting the Send Message option!

[@Aquarianleader]

I need help connecting Waze to my 2019 Sltima

[@joaquincruise3372]

Is this compatible with 2020 Nissan Armada Platinum?

[@nissanusa]

Hello, Joaquin. This model is not available with Apple CarPlay. Visit www.nissanusa.com/vehicles/crossovers-suvs/armada/specs/compare-specs.html to see additional specifications. Thank you for your interest.

[@samanthakaindi7352]

Hi, I live in the US, will upgrading to Nissan Connect give me access to Apple Car Play on a 2014 Altima?

[@nissanusa]

Hi, Samantha. We encourage you to reach out to a NissanConnect Specialist at 1-855-426-6628 Monday through Friday, 8 a.m. to 7 p.m. CT. You can also view troubleshooting tips and frequently asked questions at www.nissanusa.com/connect/support-faqs.html. Thank you.

[@FarisAbkory]

If only my Nissan Qashqai 2019 Ti has apple carplay 😕

[@truthnova9077]

Does this work on the base model Sentra? Please help

[@nissanusa]

Beginning with our 2021 Sentra, Apple CarPlay comes standard on each trim level. To learn more, you may visit www.nissanusa.com/vehicles/cars/sentra.html. Thank you.

[@truthnova9077]

@@nissanusa dang I have a 2020 :(

[@truthnova9077]

@@nissanusa is there anyway I can install with the dealer?

[@nissanusa]

For inquiries regarding retrofits and updates to your Sentra, we recommend that you connect with a Service Technician at your local dealer. Nearby options and their contact information can be found by entering your ZIP code here: www.nissanusa.com/dealer-locator.html.

[@shamsulabedin2630]

NISSAN

[@hindalobaidly5369]

I have a Nissan kicks but CarPlay doesn’t work

[@nissanusa]

If you feel that your vehicle is not operating as intended, please visit your local Nissan dealer for a formal diagnosis. Our team relies on our Service Technicians, as they are technically trained. Nearby options can be found here: www.nissanusa.com/dealer-locator.html. Thank you.

[@5jones]

my nissan 2020 doesnt do this...

[@___zeke___7581]

Car play never works when I plug my iPhone in. I can’t even reset the feature because it never recognizes my iPhone. What’s the purpose for this it’s Unusable

[@nissanusa]

Have you obtained a formal diagnosis from your local Service Department? If not, we encourage you to discuss your concerns with the Service Technicians at your local Nissan dealer. They’re in the best position to perform a diagnosis and make a repair recommendation. See www.nissanusa.com/dealer-locator.html to locate their contact details. Should you need further support, please reach out to a Specialist in our Vehicle Connected Services department by dialing 1-855-426-6628 Monday through Friday, 11 a.m. to 7 p.m. CT. Thank you.

[@jamesfosso4730]

Thanks

[@andrewsoldier4JESUS]

Can you do KZbin.

[@nissanusa]

Hello Andrew. Unfortunately, KZbin videos cannot be displayed through Apple CarPlay; however, the KZbin music application is available through this feature. Thank you.

[@JuliangaelVilchizZarraga]

6

[@gypsies0184]

sure would be nice if I could get it to work on a nissan 2019 qashqai like it's supposed to. Android is there. Apple, nope. Huh?

[@karlycharles]

I’m im😊

[@JuliangaelVilchizZarraga]

Apple carp

[@Aquarianleader]

I need help connecting Waze to my 2019 Altima to my apple 15 phone

[@nissanusa]

Hello. For the best assistance, we recommend speaking with a Specialist in our Nissan Owner Services department by dialing 1-855-426-6628 Monday through Friday, 8:00 a.m. to 7:00 p.m. CT. You may also text this team at 1-615-675-9338. For additional support, you may also visit www.nissanusa.com/connect.html.