Not Fitting in

The plaintiff hired the defendants to install a window in her kitchen. She claims the window didn’t fit and the defendants did a terrible job installing it, so she’s suing for a return on her deposit. The defendant argues the plaintiff constantly yelled at him and even threatened him. He says he tried to complete the job, but the plaintiff just wouldn’t let him.
26-189

[@ginoasci2876]

i’m with the plaintiff. i was a contractor for years. if said i was going yo be there, i was there. most contractors have multiple jobs going on at the same time, too bad for you, then don’t make promises you can’t keep. AT THE VERY LEAST, COMMUNICATE with the customers. they are your boss. they are paying you. have some pride and do a very good job. have some respect for the people that hire you. i met lots and lots of nice people. don’t tell the customer they are out of line or they are hard to please when you don’t show up when YOU say you’re going to be there. you chooch.

[@manthony777]

I wouldn't hire you for anything. You probably yap yap yap instead of working.

[@joeybiden7755]

They did show up, the damn wood around the one that was all rotted out, the job wasn’t getting finished the same day as she got pissed. That being said, I wouldn’t let these two bozos anywhere near my house. 😂

[@poshpearls23]

Cooch?! 😂

[@crystallatta8770]

@@poshpearls23 🤣🤣🤣🤣

[@blackgirlwithaseptum5895]

Mannn why did you type it out like that

[@a1ironzyzz673]

Why did we not address all the times the contractor stood up the client. Literally, like 4x, that alone will tell you he's not about his business.

[@travis8665]

I would not have waited for them. a week at the most and then I would have sacked them.

[@shannontrent9228]

Yeah, I generally agree with the judge, but that would've made me angry, too. I think she should've gotten some of her money back.

[@jesuswantsyoutopayme]

The window was ordered and he was waiting on it. I believe him.

[@whitechris720]

"I think he knows what you're like" I couldn't believe he sent that down the hallway! 😅😂

[@jessetaylor7951]

Doug is a savageeeee 😂😂😂

[@EChristian329]

I can’t stand that interviewer. He’s so disrespectful.

[@sunflowermama4297]

I don’t think anyone should bring a contracting case to this judge. She’s partial to contractors just because of her family. She excuses contractors who reschedule constantly, arrive late, no show, etc. It’s ridiculous. I have medical professionals in my family but I don’t excuse malpractice. Professionalism is important in any field of business, period.

[@melissahaynes9817]

I agree

[@MR.Drowsy158]

Bro the customer literally fired them. Of course you don't win if you give a deposit then fire the contractor mid job, it was also $200 of a $980 job.... He completed at least 20%

[@mauriceortiz8817]

I like this judge, but I think you got a point.

[@gilbertdaroy6080]

You do have a point. If you say you'll be there, then be there. If not then call. The Defendants didn't even call.

[@MR.Drowsy158]

@@gilbertdaroy6080 I agree with that. But she allowed them to come later w/o firing them previous, they did maybe 30-40% of the job then when it started raining they had to halt, they eventually after arguing said they'd come over that weekend to finish the rest then fired them that day. And was only paid $200 of the $980 job as a deposit. It was about her timing on firing them.

[@ladiecawthon7396]

Harvey would pour gas on a fire

[@shaunlewis8484]

They didn’t offer to come in the next day?! She wasn’t difficult, they were unprofessional

[@Darryl14ful]

he had phone call report that shows he tried to come back the next day

[@gutwallst6645]

nice try "Window Lady"

[@MR.Drowsy158]

@shaunlewis8484 She also threatened to call the cops on him on his first day as it was raining 🤣, don't threaten to call the cops on someone who you want something from, if I was him I'd need a contract requiring permission to be on the property. Ideally that should be signed first time around

[@skeetsneufeld6305]

Exactly!! I completely agree. The judge obviously took a dislike to the lady so that she wasn’t going to get a fair judgment. I mean seriously just because the judge’s father was a general contractor does not make judge Milian an expert on every building contract there is!!! This guy kept promising to come finish the job and repeatedly failed to show up and then when he did, he did some incredibly shoddy wirk!!! VERY unprofessional! If this is what she learned from her father then that just speaks volumes about the work quality!!

[@MR.Drowsy158]

@@skeetsneufeld6305 he never refused to show up again, he didn't show up on the initial dates set before the work was started. If it was a big deal she could hire a new contractor. You don't have a legal right to demand it be done by a certain date unless specified in the contract, even if he simply said he'd come on a date. It's not binding. And he had phone records of him requesting to come back the day after she threatened to call the cops on him for not finishing the job when it was raining and the sealant wouldn't dry, and paint would wash away.... He completed half the job, and was paid for half. Sorry if you disagree but laws don't bend to make anyone happy.

[@richardb7999]

Nice to see somebody nicely dressed anyway...half the time people come to court looking like they're going to a beach party...

[@nomad_lifestyle]

Defendants last statement about the Plantiff saying he should’ve went by his first gut makes me believe he did say something to the effect of “you people” while in the house.

[@manthony777]

Asians are very demanding. It's a fact.

[@rockobill7637]

he might've said "you people" but I can't believe he would say asians and hispanics, I think she added that part

[@naleebrooklyn]

@@rockobill7637it’s meant to be racist obviously

[@user-fr5hs4vj4d]

Nothing about that is racist. Stop being so soft.

[@AgingLikeWine]

@@user-fr5hs4vj4dEVERYTHING about that statement is racist.

[@barbaraness4507]

My husband installed a new, and larger window in our house. He had to cut into the house to make the opening bigger, plus our home is 3-4 feet off the ground so he had to lift the heavy window by himself! No problems, and a beautiful job done in two days!

[@maxinef6654]

I totally disagree with the Judge on this one. Not returning calls and saying you will be then, then you’re a no show. I understand things happen, but the defendant was just terrible

[@JayJay-me8zk]

The boyfriend was no help. He may have hurt her case to some extent. Lol

[@trekgirl65]

She did fine, he did fine. Defendant, not so well. Case closed on you dude.

[@mybeau673]

Exactly 💯

[@cynthiadelgado3688]

Doug in his low-key jabs 😂😂

[@glenngatlin8475]

😅😅😅 he knows what you're like!

[@natecharleston64]

Some of the best in the business ☠️💀☠️💀☠️

[@ClaudeS39]

I’m so surprised Judge Milan let that jerk win. He was obviously slacking and had no intentions in finishing the job.

[@DarkenedAuras]

I agree...did the bs the plaintiff said earlier about the defendant just fly over her head or what? They kept saying they'd be there at so and so, never showed up, never called (SHE had to call them back), and then couldn't even drop personal plans to help her out after making her wait all that time. There's no way in hell I'd trust that they'd come back in a timely fashion or without me having to blow up their phone every day...not worth the trouble

[@bethart1985]

Agreed. I was so confused she was on his side! Normally I agree with her verdicts but this was wrong!

[@MR.Drowsy158]

@@DarkenedAuras The defendant was only paid for half the job or less, the plantiff threatened to call the cops on him if he didn't leave right when he did, AND he had a phone record of calling the next day, which he says was to ask to come back to complete the job..... And she let them come to install the window after she was complaining about them not showing up, so she was complicit and still had them come to start the work, instead of asking for a refund and finding someone else (if she had even paid yet).

[@DarkenedAuras]

@@MR.Drowsy158 If they already had said window AND my money (whether all of it or not) I'd feel obligated to let them come install it after complaining. They really should've been there when they agreed the 1st time instead of blowing her off AND not even giving enough respect to call her and let her know they couldn't make it yet...when they finally did get around to finally bringing the window, they did it on 4th of July weekend when they knew they'd likely either be busy or have plans to be with family or something early on and throughout the weekend. They didn't seem to think at all about her, it seems to me they put her on the back burner, forgetting all about her until she called them and reminded them they still had a *job* to do~ I would've gotten mad and likely blew up on them as well.

[@MR.Drowsy158]

@@DarkenedAuras I don't disagree, but it doesn't change law.... He did some of the work therefore at a minimum he deserves some of the money. And legally unless a contract has a specific timeframe you don't have a right to demand it be done by a certain date. Beyond a reasonable timeframe. Can't be a year later etc.

[@kittyfan]

JM wasn't listening to all the testimony it seems. How many times did the guy say that he was coming on a certain day and didn't show up or call? How could she possibly be sure that they would show up on the Tues after Jul 4th?

[@msfranklin2650]

THAT WAS MY POINT EXACTLY SHE KILLS ME SOMETIMES

[@Smokey_Pz]

But the window wasn’t ready for three weeks, What could he have done ?

[@kittyfan]

@@Smokey_Pz you phone/ text, apologize profusely, and say that the window hasn't come in . You don't say "i'll show up on Tuesday" and then not show up or call. Just saying....

[@JayJay-me8zk]

Should not have fired him. Just wait and see if he showed up. As it stood at the time of this case (2 months later) the job was still not complete. Had he not shown up on that Tuesday after July 4th, it would have helped her case and put a nail in his coffin.

[@trekgirl65]

Uh, how insulting you are, dude. Judges listen to everything, that is why they go to LAW SCHOOL AND NOT YOU! And the judge is from a CONSTRUCTION FAMILY. And she herself has hired for remodel and construction on her mansion. She knows a lot more than you do, dude.

[@cabron247]

From two weeks to over a month. They wouldn't call to say they're not coming. I had a contractor like that, it was horrible. Took over a month to finish my project because he was too busy and his guys were too busy with other jobs. Sucks that they can do that legally.

[@JayJay-me8zk]

As Harvey always says, put in the contract "time is of the essence ".

[@TracyRae]

They unfortunately can do it legally ~ unless stated otherwise ... and it should ALWAYS BE STATED OTHERWISE ... A time frame needs & should be stated on ANY type contract ...

[@tanishasummage3094]

I believe the defendant did say those racial remarks to her. He is just a hateful man and has his son agreeing with the lies he is telling.

[@tesstickles1280]

13:34 that is Judge Milian's husband pointing at her!! 🤣

[@shirleywiese5230]

😂😂😂

[@oldageisdumb]

I don’t know who to believe on this one. I could see him being shady but she also seems high maintenance

[@fredaydaybae8450]

I agree

[@MR.Drowsy158]

He did however have phone records of him calling the next day asking to come back, after she threatened to call the cops on him the day previous l, job done in my opinion.

[@MalloriaAnn]

​@mitchellmonachino176 A phone record showing he made a call is only proof that he made a call. It isn't proof that he offered to finish or any of what he said though. He could have called her and she didn't answer, or she picked up and he cussed her out... we don't know. And her point was they didn't return to complete the job which they didn't so him calling doesn't mean anything really.

[@daymonnin]

She is definitely high maintenance

[@MR.Drowsy158]

@@MalloriaAnn your right but , if you threaten to call the cops on a contractor for being there, what else can they do, ask to come back, and he has a phone record of him calling the next day. He was only paid for half the job, so it's not like he was paid to finish the project.

[@burtonm3220]

The contractor was definitely shady with putting it off that many times. If she had let him come back I would expect him to keep putting her off for another month-->thats the consistent behavior they have had; theres no reason to think they would come back soon . She definitely made the matters much much worse by blowing up at them

[@millysmindtrip1179]

I would blow up too if he made a racist remark like that. Not tomention all the times she had to call to find out what was happening.

[@toshadell]

Doug know he be making some shady comments in that hallway.

[@glenngatlin8475]

Yeah she was difficult and should've let them finish the job. Then if it wasn't done right Sue them.

[@NellieKAdaba]

Right

[@justvincenturb]

The fact the boyfriend just points at her without words is all you need to know about this woman.

[@ZudiaMarron]

Lol why can’t it say something about him? He chose her

[@joeybiden7755]

@@ZudiaMarron what that he likes crazy woman? This is totally all her fault.

[@justvincenturb]

@@ZudiaMarronbecause he's the one afraid. There, happy?

[@questioneverything8572]

@@ZudiaMarron The thing it says about him is that he's whipped and needs a backbone. She's still the crazy one. Not everything is equal.

[@michelehemlokhexwhite4310]

​​​@@joeybiden7755how is the contractor being unreliable then becoming abusive 'her fault'? Edit: well, it appears either of them could have become abusive. He said, she said.

[@Bird-xr1qz]

DOUG. CHILL OUT!!!!! lmao

[@JB-tk1xw]

“I think he knows what you’re like!”🤣🤣🤣 Doug NEVER disappoints.

[@tbz1209]

"Let's not knock her"... coming from Doug?.. that's rich! 😂

[@mnelson2008]

Plaintiff was 100% in the wrong. Treated defendant poorly - even her bf knows she's unreasonable.

[@tamekadavis6641]

Why is it when some contractors have a job to do it never gets done.🙄

[@islandyyt]

Ah … the boyfriend. He made me smile. Betcha he knows all about how demanding and exacting the plaintiff is!!

[@quitifa]

The guy who interviews at the end is so cringe. “Too bad! You lost!”

[@peekaboots01]

It's unreasonable not to be able wait a little while longer. 🙄

[@RougeStrom]

To lose the case and then go in the hallway and get a tongue lashing 😂😂

[@joeybiden7755]

Doug really let’s people have it doesn’t he 😂

[@edbrown6985]

Ive worked for some window companies.they all do things to cut corners,and they play the not delivered yet game.ive had many easy days at work because of windows that don't fit and the homeowner wont let them try to make it work.ive seen the wrong window painted and altered to where it looks completely different,and installed and the customer noticed and it got ripped out.they even charge for service on Windows they installed wrong if you are dumb enough to pay them twice.and you never know if something was done wrong when the house was built or if wood is rotted or many other things are messed up.poor work is extremely common in the window business.the owners just tell you the installers are subcontractors who dont actually work directly for them and installed windows can take years for a bad installation to be noticed.usually most complaints are bad caulk jobs and cheap caulk which is an expensive material and easily installed wrong.

[@msfranklin2650]

THE DEFENDANTS ARE SCAMMERS THEY KEPT PUTTING HER OFF SHE HAD TO KEEP REACHING OUT TO THEM HOW HORRIBLE IF HE MEANT WHAT IT SAID THRN IT WOULDN'T STILL LOOK LIKE THAT 2MOS LATER IF IT WAS ALLLL ABT THE CUSTOMER MAKING HER HAPPY & EARNING HIS $$$ GIVE HIM ANPOOR RATING & STILL FILE A COMPLAINT W/ THE BBB SMDH . THE JUDGE BAD CALL WHAT ABT HER TROUBLES & AGGRAVATION

[@user-ot4nr6vk7e]

ABHOR how, EVERY TIME, judge looks at the opposite person while making her final judgement 😮. AAAGGGHHH!!

[@barbaraness4507]

Even after the plaintiff agreed with Doug he kept on poking at her. Sometimes it’s better just to let the person go.

[@patgonzalez4889]

I disagree with judge Milan this contractor didn’t deal with this situation the right way; she waited long to get a shabby unfinished job 🤦🏾‍♀️

[@Classyslimes]

The plaintiffs chipmunk voice. Can't even finish this one.

[@user-uz8sn1qv8y]

sorry, being a 'licensed contractor' is simply meaningless. anyone can run down to the county offices and take the test to become one. having a license is NO guarantee that good work will be done. you have just as much of a chance with a friend helping you.....i have hired out to both, and not one of them did a decent job. they accept jobs, even if they have NO IDEA what they are doing. they may think they do, but then, in the middle of the job, oops! i gotta go, and they are gone forever. the one thing i HAVE learned however, is: DONT PAY UP FRONT!!!! PAY WHEN THE JOB IS DONE AND INSPECTED!! asking to see any permits they purchase is a great idea too, and you can look up codes and permit requirements online for yourself. always good to be educated! have fun everybody, and good luck!

[@kellywilliamson2187]

I am definitely with the plaintiff. Every contractor I have had did what they said they were going to do, when they said it would be done, at the price they said it would cost. The judge is being a jerk for some reason.

[@akaf101]

Tell the kid to take his hands out of his pockets? Is he having a party down there? ;)

[@wynottgivemore9274]

Very wrong 😞 judge got it wrong. There is no way it should have taken that long. I have been a window installer, the only time I've had issues with the Windows,is when someone else ordered them...not just the customers can screw up, I had a full house to put all new windows,the customer said that the sales guy from the widow factory went and measured it all up and put in the order, when the Windows were delivered I went there first thing before I even took the old ones out ,I measured and made sure they would fit. Well they were all wrong. Not the correct depth the walls were 2+4 and the guy ordered 2+6 also he had orders brick mold for around the windows either. It was an old farmhouse,I don't know what the guy was thinking the old windows weren't gonna come out without the brick mold,and I wasn't gonna reuse the wooden ones. Anyway ,did this guy say the widow cell was all rotten? I guess that would be a set back...but he should have allowed for something like that and gotten there earlier and had lumber and tools on his truck. Oh brother.

[@Arrozconhabichuelas]

It might have in my house it took 3 visits including wrong parts 2 times missing part they had to leave and come back and two more weeks for them to install 6 windows they came and broke the woood frame they never frame the new windows and they missed a window

[@Arrozconhabichuelas]

I think to maybe they order a cheap window

[@Arrozconhabichuelas]

Almost a month and half took to finish the windows

[@joeybiden7755]

@@Arrozconhabichuelas it’s hard to find good quality help nowadays.

[@wynottgivemore9274]

@@Arrozconhabichuelas they didn't even finish, because customer ordered them off the jobsite

[@skybermudez3623]

When he points to his girl 😂

[@egerze3523]

Doug talking about knocking her when he knocks everyone smh @ him 😂

[@erin6083]

Shame on her for FALSE RACISM accusation against this poor innocent working man! Anti White Racism like these false accusations ruin people’s lives every day - her minority/brown privilege is ridiculous- she’s an angry nasty person for doing that and she owes him a public apology and he sue her for damages for that honestly.

[@trekgirl65]

The contractor needs to learn about his business, it is not about Asian women, women in general will yell if there is anything wrong in the install of window, painting the walls, repaving a drive, remodel of a kitchen, anything.

[@TeraByteify]

So, I order a pizza, it comes 3 weeks late, without the toppings, and I don't get my money back? Nah mate. Construction workers don't get a special pass.

[@loveyoutube2177]

That contractor was shady but the boyfriend made her lose the case and made her sound crazyyy

[@missy67]

I get the plaintiff was suspicious about the people she hired with the un returned phone calls and no shows, and then has the perception that it's the wrong size. But, there are always surprises in construction, and if the frame was rotten, it was going to take more time than originally thought - she should have given them at least one more visit to fix it, even if it wasn't the next day.

[@Kayla-rd5jd]

i mean yeah but saying you’re going to be somewhere then not following up when you can’t come is unprofessional. i think she’s a bit high strung & jumped the gun but i also don’t blame her for blowing up after all the times she thought they were coming and never did. ultimately she didn’t sign anything with a specific time frame and ended up firing them so that’s on her. but not showing up or showing up late or not communicating is not a way to run a business even if construction can have a lot of roadblocks. i work in the lawn equipment industry & there are a lot of times that things fall through or take longer than they originally were going to. but all i know is that, if i told someone i would be somewhere and no call no showed them or didn’t reach out to them, i would be fired.

[@joeybiden7755]

She probably went with the cheapest estimate, these two bozos 😂

[@MalloriaAnn]

Okay what is your point though? No one said there aren't surprises... but you don't ignore the customer. You let them know, apologize, reschedule on the phone etc. You keep in contact. No one cares if legitimate issues arise that cause him to miss the appointment, its the issue of him not communicating.

[@ms.hjohnson6820]

Yes, there are always changes in construction- of course. But if he’s not communicating with her and is pulling numerous no shows… what’s she meant to believe. They were highly unprofessional

[@missy67]

@@MalloriaAnn I agree the lack of communication is a red flag on the reliability of this company. But in most of the other People's Court episodes, JM usually says the company should have one chance to fix it before you sue, and if they don't, then you sue for the amount it would cost someone else to fix it.

[@cristinalopez8926]

I DON'T AGREE WITH THE JUDGE

[@barbaraness4507]

Well, it’s assumed she’d have a window there after July fourth. Who knows with how long they were taking.

[@daddyharry6065]

Isn’t the cliche - A job well done, is a job done well (?) 🤗

[@racqueljae]

Done lol

[@christibarrick1768]

I think since JM comes from a contractor family she didn’t listen to the plaintiff. I usually agree with JM but not this time.

[@DanLee8884]

I worked as a production manager. There is nothing wrong with things taking long, particularly with windows. It is not always the contractors fault. Also, rain makes things complicated. Some customers will have a fit if we work in the rain bc they think we are letting water into the house, other are like this lady. The rub is, you have to communicate with the customer. Yes, contractors are notoriously bad at this, so I made it my mission to be that middle person. Also, some customers can be super impatient and not understanding. There is a process. It is not as simple as buying a piece from the local store if the company has a contract with their supply company. Would you buy a product from ur competitor? Often time places like home depot does have jobs going on. Also, your home is not the only home we are working on and your house is not priority sometimes. Particularly, if it is one window, it is just what it is. You are lucky if a window company takes you on let alone give you grade A service for that. It is not something I would say to you but it is what it is. You aint the first job of the day. You get what you pay for. Everyone should get good service but it isn't going to happen. Also the Asian thing, since I am Asian I can say this. Stereotypes are not rules but sometimes they come from some level of truth. I will say that a much higher percentage of Asian customers tend to exhibit problems about cost, wanting things a certain way, etc. This could be a good thing bc they are just paying attention to the details. However, it can also manifest as unreasonable, thinking they know more than they do, and acting like they had more contractual leverage than they did. Just an observation. Holding 10k check for s 5 dollar vent is unreasonable. U don't want the contractor to put a lien on ur house. Also, if u think u know better than a guy who has been doing this for 20 years, don't hire them and do it yourself. All of us are just trying to feed our families and not out to scam people.

[@deliamorrison9296]

He said I think he knows what ur like to the boyfriend.. wow..that's funny!! He just said whatever pops in his head that guy....hahaha!!

[@user-fi8lf8bs7p]

If no other argument works, try accusations of racism. Not today, Plaintiff!

[@stacybstacyb]

Meghan?

[@JR-rf3jy]

So I work for a blind installation company. I always have to explain that every order is custom order and could take 2 to 4 weeks to get the blinds from the manufacturer. This can ALWAYS change if they are backlogged or have fabric out. Some demand their blinds in 1 or 2 weeks and I always laugh and say if you want that then go to Home Depot. People need to realize things like this are not like fast food. You don’t always get what you want when you want it. If you want it by a certain time then have better planing on when to start the job.

[@trekgirl65]

You have poor customer service dude. No wonder you never get jobs with your attitude as you are always right and the customer is always wrong. You are poor for that very reasoning.

[@mwebb7292]

Smalltime business trying to play with the big boys. If you and your son can't get the work done, hire help. Don't be greedy. Contract it out. At the end of the day maybe you'll lose money but you will still have a good name. I will never use this company. Asinines especially the son to tell her that he has personal plans. Smh They couldn't come back to my house either.

[@jindoe3971]

I can only base things on people’s demeanor . The plaintiff seem like someone you can’t please . It is raining . You can’t work in the rain . We are not talking about water electricity being cutoff . It is a window . Whether it gets done today or in three days who cares

[@CarrieRay]

The plaintiff is a difficult woman - she wouldn’t even let her BF find someone to finish the job?

[@janicester]

Boyfriend pointed at her and said it all. She's difficult and probably a hot head! Glad the defendants won.

[@johndavidson940]

Disappointing decision. He was not able to install the window by the agreed date because he did not have the window from the manufacturer. That is not her fault. He did not keep in contact with the customer to say there is a delay. I don't know what is right. I don't trust contractors. This is why.. They agree to complete the job maybe knowing full well the manufacturer is behind in production. That is on him to get an agreement on when the window can be delivered. Not her. Currently window manufactures are 3 months backordered. That is fine. Don't smooth talk the customer and tell them we can have it installed in 8 weeks to "get the job" Like I said, I don't know what is the right decision here. Contractors are like politician's, if their lips are moving, they are probably lying. I am told a window replacement should be 2 - 3 hours labor. That is not worth $700 labor In my opinion.

[@melissahaynes9817]

I was expecting JM to ask for proof of when the window was ordered but she didn't.

[@kelslskfnvksle]

I'm glad I'm not the only one who thought JM was hella biased in this case. She saw and heard what she wanted to hear and see and was overly sympathetic to the defendant.

[@hisqueenmyking545]

I love the judge, she’s a beautiful Latina Judge, pero Que Bella She is aging backwards

[@jackiewininger658]

the frame has to be done before the window is placed in,that is in the total price,they did not do that ,the boyfriend is a typical electrician ,he was no help and doesnt care,you dont put a frame in after you set the window,,my husband has set several windows thru the years,too bad she was taken

[@BeKind2AllKinds]

As if JM wouldn’t have blown up at those contractors. 🙄 She just told her not to stand up for herself, because she is a “demanding woman.” Also, I believe the defendant said racist things.

[@Shaikhofilm]

Everyone complaining about the contractor have not experienced hiring them. Talk to someone that has, and you’ll hear all the issues they have with contractors. When they say they will do something at a particular time , that only means they will try and if they’re not doing other contracts at that time. Most of the time the times are not kept. Paid in advance - consider yourself fortunate they didn’t take off with all the money, and that you ever able to contact them again. All windows have gaps in them - you have to fill the space between, and put molding around. It’s not going to be an exact fit like a glove , unless it’s the same window from the same manufacturer that your replacing.

[@marilynwillett804]

She looks like she's related to the young man in the black suit. People have to get over ''words'' IF someone refuses your business due to your religion or race that is against the law, not the words you use.

[@sherryfink6535]

It's funny how JM is scolding this woman for "blowing up". This woman is small and quiet. It's hard watching this show anymore.

[@justvincenturb]

Good. The plaintiff sounds like an absolutely delusional person.

[@manthony777]

She's small and quiet in court. The boyfriend let us know she's a lot to handle

[@millysmindtrip1179]

This is insane! He told her two weeks she would have the window. If he said two weeks then it should be two weeks. Doesn't a person's word mean anything anymore? Judge said it's the nature of the business? This is why so many contractors get away with this crap all the time! I know there are some good ones but this nonsense about you having to expect them not to follow through is insane. No other business would stay in business if they did that to a customer. Also she totally didn't address his racist remark. At the very least she should have given him a talk on that one. I absolutely believe that he did say it. Where is Judge Judy? We need her here. 🤣BOLONEY! 😆😂

[@ImionsaeXwb77]

The place he ordering the window said 2 weeks but it took them 4 weeks, are you crazy..... stop living in the basement.

[@shelberz1]

Love it Judge. Good call. Literally everyone but lady plantiff knew what was up.

[@mybeau673]

Judge Millian, what are you doing?? I trusted you would judge right on this case but you are so mistaken. Those contractors are so unprofessional. Wtf

[@tiaratauaese6197]

Wouldn't be any rain if he would of came in the morning.....

[@Estiallina]

It might be that the industry doesn’t work like clockwork, but people know how to pick up the phone and talk to their clients and say oh it’s not gonna be two weeks we won’t get the window for another two weeks meeting a month just communicate and let people know what’s going on. I think it’s a mistake to ghost your client and I keep them in the loop and to leave your client chasing you to find out what’s going on. A lot of people do it but it’s unprofessional and it’s inconsiderate. So I might’ve reacted just like that lady did especially when he started getting personal with the racist remarks.

[@ec-kj4yp]

Doug! "he knows what your like" and "don't knock her anymore" when the guy was saying nice things about her. Dude, pay attention lol.

[@jeslyndonnell9138]

Doug meant as in don’t mention her scare with cancer because he had already done it during the case.

[@alfonsorodriguez6739]

He was saying she's crazy and unstable, but in a passive aggressive way.

[@jennylynx1869]

Doug is fuckin ruthless 😂😂

[@MrBling67]

The contractor is a crook it shouldn't take that long

[@BeKind2AllKinds]

If it has been a male customer, all the racist and misogynistic comments made by the defendant would have NEVER happened.

[@citytrees1752]

I totally believe the plaintiff. He put her off and put her off and put her off, then jammed a window into the spot that is the wrong size, and the guy was condescending towards her because she is a small, quiet woman. I feel bad for her. JM is wrong.

[@oldageisdumb]

I don’t know… she doesn’t seem that quiet to me. She seems high maintenance. Even the boyfriend alluded to that

[@justvincenturb]

I'm on the other side.

[@alfonsorodriguez6739]

The judge ruled for her father. She's always saying her father was a contractor and probably was late and didn't keep to schedules, so she rules to defend her father. I disagree.

[@solotrill4366]

People don’t know what racism is.

[@lesleymoore8432]

You don't show up at 3:30 Friday, holiday weekend, to start this type of job. Judge and smartmouth interviewer WRONG!

[@mrs.c2628]

I think judge Marilyn has a bias for contractors

[@michaelgraham8788]

Don't knock her! Hush up Doug!@😅

[@denniscampbell8363]

Plaintiff is hardheaded and had to create a racism claim to try and further her case.

[@derrickp2628]

This was a bs ruling. These contractors are ridiculous. . If you have a customer waiting then come in the next morning and finish the damn job.

[@Simplysimble2024]

Class in session👏🏽👏🏽

[@raisingreendragonzmyself]

Did you do the homework? 😂😂😂😂😂

[@bovinityleak2066]

Doug is always amazingly entertaining. He insults the hel outta folk in a smooth manner.

[@PlugJh]

12:43 No window is the wrong size of ya like a window or get a good deal on one you either A.. frame the window in existing window frame or B… cut existing window frame to install a bigger window then frame that!! It’s not rocket science

[@Mario-ur8ti]

I totally disagree with the judge for the first time. She could not even address the fact that these clowns kept deceiving her for a month before showing up. How will the plaintiff have any confidence in them, especially when they provoked her again with their shoddy workmanship. WRONG CALL JUDGE!!

[@arianefr78]

WHAT? The defendant's son says something racist and the plaintiff got upset, so the judge has a go at the plaintiff saying 'if she hadn't got upset she would have had her window finished by now', but forgetting that the defendants were rude and had already stood her up so many times before, so surely that is a breach of contract, so whether they said they were coming back the next day or in 4 days, why was she supposed to believe them. And that is one tiny window, 12:20 why was is going to take a whole day to install? Why couldn't they just finish it then and there? AND, just because the judge's father is a 'contractor' does NOT mean she 'knows the business'...

[@melissahaynes9817]

I usually agree with JM. But not this time.

[@tinasung3814]

JM so good about enforcing the legality of every contract situation, regardless how the parties present themselves. The plaintiff seems well spoken and even tempered and defendant doesn't appear as pleasant, but that was disregarded (as it should) and at the end she breached the contract not the defendant. So I agree with her judgement.

[@millysmindtrip1179]

She breached the contract because it was over a month later and he insulted her with a racist remark. I would not let him back in my house either. Especially because of his remark. He said he had a gut feeling the first day he met her. His gut feeling was that she looks ethnic and he is a racist!

[@christinerivera8142]

I love the judge but she does interrupt people too much. I love watching but I don't think I'd actually like to be in front of her with a case.

[@felicitaagosto716]

I say the saaaaaaame thing! Lol

[@justvincenturb]

I went back and watched it. In terms of actual interruption (not confirming information during the case) It happened all but twice. People gotta stop being so soft.

[@bhornannawindeedeigh5007]

​@@justvincenturbagreed

[@felicitaagosto716]

@justvince9017 I'm stating she does this OFTEN, not only in this case. I love JM, but she interrupts often!!

[@catherinesisk4369]

I really don't believe her story about racist comments. It's become too common to throw that in to try and win your argument.

[@cosmo6180]

At first I was siding with the plaintiff, but now I kinda c how she was impatient. But by the same token, he never called her about the window arriving late, and what day he would b installing it. So idk 🤷🏻‍♀️

[@vivianpatton5692]

She deserves that window just the way it is ! BC she knows Everything . LOL

[@LLStark]

JM was wrong this time.

[@Lanie-sl9ne]

The plaintiff was correct the judge was incorrect period

[@ronduval5815]

The audience is falling asleep you keep them there too long!

[@stephanien5257]

I don’t agree with this verdict….wtf