NOWCommunity Live Stream - Lessons Learned - Flow Designer Tips 1

[@levipelegrin6444]

Trying to apply auto approval for RITM’s in Flow similar to how I have it in workflow. In workflow, I’m using the opened by > is > Requested For.Requested Manager but when apply it in Flow, I get the fails with Evaluated - False. In the IF Flow Logic I’m using the Requested For > Requested Manager data pill but the test seems to provide false result. I’ve reached out to the community a couple of days ago with screenshots on my flow but was wondering if you might have a thought on this. Unfortunately community is not able to provide an answer at this time. Appreciate your time to read and great videos, learning quite a lot.

[@davejohnson392]

What release are you using, Orlando? I am not getting the intelitype in Paris. Is there a setting I need to change?

[@dennisamurao771]

so how do you output into an array.object for the lookup records????? PLEASE

[@ChuckTomasi]

If you have an action that outputs an Array.Object, you use a ForEach and use Look up Record (singular, not plural)

[@jayakaru]

HI , i need to create a flow to lookup the records from table 1 use one field value from table 1 and lookup in table 2 and for values which does not return in table 2 , i need to create a record in table 3 . any idea how to do this , how to get the list of values which did not get any records in table 2 please suggest

[@ChuckTomasi]

Sounds like a great question for the community (community.servicenow.com). My initial thoughts are that you will nested "Look up Records". Part of the solution depends on how many records you are talking about and how many unique values you are getting from table 1. Doing a nested Look up within a look up could lead to a very slow flow whereas doing one lookup first and storing the values in a flow variables, might be a better solution to the second lookup. Again the answer is "it depends".

[@shaikhahajera2872]

Thanks for this informative video. I have one question , i am struggling to trigger flow designer using service catalog trigger, my instance is madrid, i have install plugin for service catalog support. i am unable to find the solution why my flow is not getting triggered for service catalog. In my instance i have a outbound soap message integration to create RITM. Highly appreciate your response. thank you!! shaikha.

[@ChuckTomasi]

Sorry, I don't have an immediate answer for you. Sounds like a great question for the community. Try there.

[@shaikhahajera2872]

One more question i want to auto approve RITM like we do in workflow approval action 'Mark as approved' how to do that in our flow designer. Thanks & have a great day.

[@ChuckTomasi]

I'd have to see more of what you did to make this work in the legacy workflow. Again, the community would be a great place to post this as you can post images that help the explanation.

[@shaikhahajera2872]

thanks @@ChuckTomasi will post on community.

[@Evilasdevil]

👍