One Ritz-Carlton Hotel Manager On Creating “Guests for Life”

Join hosco.tv as we get to know Alexander Sell, Hotel Manager at The Ritz-Carlton Abu Dhabi, a breathtakingly luxurious, 447-room property nestled along the shores of the city’s Grand Canal. For Sell, who has over 20 years of experience working in the 5-star hotel industry across Europe and the Middle East, the best part of his job is watching how his diverse staff of 600 (from 62 different nationalities!) handles the many situations that can arise daily at a luxury property. Although he’s seen his fair share of management styles over the course of his career, Sell says his own is quite simple: he involves his staff in his decisions and respects their opinions. His advice to those starting their careers in the hospitality industry? Be willing to move around, try new disciplines, work a lot of hours, and don’t look for money-it will come later on. To hear why Sell thinks the Rooms Division takes more creativity to run, and why he encourages every hotelier to come to the Middle East, watched the full video!
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[@Jane306]

I'm interviewing with Ritz too, i love how they treat the each other with the same attitude as they treat guest, even when in the interview. I love the person already before they even decide they will hire me or not.

[@ivangrozniify]

My ex-boss. The best person I have ever worked with!

[@nathanielmorgan129]

Instablaster...

[@erlynchannel3739]

Wow... Amazing 👍🏻

[@derica818]

What was great about him

[@SS-yv9cq]

​@@derica818 His D probably

[@elibutton]

the "most important" - - is creating "guests for life". imagine if every business thought like that. world would be a better place.

[@santosmorrish8037]

Waw that's really amazing illustration and I would like you to feed us with more knowledge in how to become a hotel manager thanks

[@erlynchannel3739]

I want to be a hotel manager in the future. I wish my dream come true...

[@beverlymcgowen9039]

This video title is misleading - it's really about his job and hotel careers, not about creating "Guests for Life"

[@kathleendirangga8013]

i wish one day i could have experience to work outside of my country

[@sajiahwal2194]

Great hope one day I will be a part of your team all the best and good luck

[@heenaghafoor8531]

awesome

[@garikaishumba3724]

Nice hotel

[@SouthsideIsaac]

This is my dream job

[@afprincess7622]

what is FMB division?

[@jeanninnebassinger2918]

Hi: I think he is saying, "F and B" (Food and Beverage)

[@sicuongnguyen34]

"F&B" I think. So Hosco, could you adding the subtitle, please?

[@manirhossain4405]

I’m interested mem this job.

[@pulamimagar3614]

I need job sit

[@fotangjustine8218]

I need a job in this hotel like a room attendant or receptionist Sir am living in Cameroon