Optus fined $12m after thousands could not call triple zero during 2023 outage | ABC News

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ABC News (Australia)

ABC News (Australia)

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Optus has been hit with a $12m penalty for failing to connect more than 2000 people to ­emergency services during a national outage.
The nation’s second-largest telco has paid the fine to the communications watchdog, which found Optus had also failed to conduct 369 welfare checks on customers who had tried to reach emergency services during the outage last year.
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