[Pagoda One] Useful expressions used at a restaurant Part 2

[@minabanan2696]

it would be cool to see you guys collab with korean englishman

[@pagodaone_5697]

Korean Englishman? okie we will check it out! Thanks!

[@what2636]

that would be probably one of the funniest videos ever lol

[@math1181]

I would be the happiest human on earth

[@what2636]

@@math1181 same

[@davids6898]

In America 15% is ok and the minimum you would tip for good service. You can tip 20% but that would be for exceptional service. I have been in a few situations where service is so bad I didn’t tip anything and it’s so bad I wouldn’t go back anyway.

[@daryl_oneil]

As a South African I feel our Nandos can't be bested. Even though I haven't left the country to try UK Nandos👀

[@jarrydmain5085]

UK nandos is much better! Was there in December, definitely pricier seeing our total worked out to 40 pounds. Approximately R700!

[@avocardo_yourmexicanlover]

Dude u paid R700 for nandos

[@deathstar6998]

@@jarrydmain5085 700 bucks for nandos, where as you could probably pay 200 bucks for the same in South Africa

[@jarrydmain5085]

@@deathstar6998 wouldn't say its worrh R700, but it's better than South african nandos by far

[@whatevermate8241]

My cousin are British and when they visit us here they always get nandos here because they say South African nandos is better mainly because of our spices

[@noname-zd6wu]

18$ an hour ! Australia here I come !!!!! 😍😂

[@xStateHD]

Remember $18 Australian dollars is $12 USD or £9.77. In the UK min-wage for over 25's is £8.72. so about a quid better off

[@bilastravlog]

@@xStateHD I know a friend who works at a fast food for $22/h and they're over 18 as a casual. I'd assume it's lower for part-timers

[@catherinemeyers2020]

@@bilastravlog it's actually higher if I remember correctly.

[@LB_die_Kaapie]

Aus have the highest wages on average in the world.

[@LB_die_Kaapie]

@@xStateHD Remember that you can live off minimum wage in Australia quite comfortably. You cant in those other countries. Its all relative and doing comparisons like you did doesn't work as you dont take into account if people can live off of that wage..

In Peru there is no tipping culture like some other countries. We don't do that, waiters do not expect people tip them because it is not common but if you do it people will tend to think that you are generous and rich. LOL. it's really sad that in The US people have to pay 20% of what they consume in a restaurant as a tip. I know it is not a mandatory thing to do but the responsability for good payments it's from the owner's restaurants. great video guys I am you fan number 1.

[@lifeofjohn3993]

Peru does it right: If I want to tip I can, but no one expects it! I like that a lot!

[@brunoanraku4223]

Cool dude, in Brazil it’s pretty much the same as Peru, maybe it’s the whole South America? In Japan where I’m living now it’s rude to tip.

[@nataliagallegos7981]

Peruvian living in LA. I unconsciously tip when I visit 😂 they often do a double take and they’re like “oh ok, gracias” hahaha

[@eideanbotha8655]

Dude, I've worked at South African Restaurants, and the wage is next to nothing. I would come home from a five hour shift with R100, barely enough to afford a Nando's meal. It almost cost more to go to work than to stay home and do nothing. I heavily relied on tips to get me by, on a good night I would get tipped between six to seven times my wage, on really good nights about ten times my wage. When people stopped tipping, I couldn't afford to work anymore. In South Africa it is pretty intense.

[@pagodaone_5697]

Hey Eidean! Thanks for your comment on South Africa. It's so good to know! let us know more about your experiences! Have a great day.

[@jonathand5793]

Why did they stop tipping?!

[@eideanbotha8655]

@@jonathand5793 South Africa has been going through a bit of a recession for the last year or so, worse now with COVID-19. When the recession hit, people stopped tipping because they couldn't afford to. Tips went from 10% to rounding off the bill (a few cents).

[@zarinaemerson1829]

I would say in Australia it depends on where you are. Tipping is considered rude in some restaurants I've been to, doesn't matter if it's high class or not, because it insinuates that the workers are poor and need a pity tip. I've seen tipping jars but it's not as common as the jars that collect money for charity.

[@pagodaone_5697]

Hi Zarina, Thank you for the info. We are also learning a lot from you guys!

[@sevaratolibaeva8865]

Thank you for info, i learned smth about australian tipping system

[@nikki1571]

In India you are not obliged to tip however you are expected to tip..It also depends upon the kind of restaurant you are visiting to.

[@xxsknnylgndx1357]

In the USA we also have a “tipped wage” where restaurants can actually pay below the minimum wage (as low as $2.13 in some places) if they makeup the money in tips, so yah u better tip. Not tipping, unless the servers literally insult you or something crazily bad, is an immediate red flag telling me to never interact with this person again.

[@mayweather_1019]

Me remembering how Nandos legit openly dissed/ insulated KFC.... 😂😂😂😂😂😂

[@mthunziphakathi4215]

The ice cream machine thing😂😂😂😂

[@FionaEm]

As Walter said, Aussie restaurant and bar staff are paid fairly well, and tipping is not expected. That said, a lot of casual cafe's have a tip jar next to the register, and you can put your spare change in them when you pay the bill. The money is divided up amongst the staff. If it's a high-end restaurant and the food/service is excellent, tipping isn't essential but it is appropriate and appreciated.

[@pagodaone_5697]

Good to know! Thank you, Fiona.

[@Pjay0001]

American restaurants should start paying their waiters/waitresses wages. Tipping should be just that, you give them some money to thank them for their service, ON TOP OF THE WAGE THEY SHOULD BE ALREADY GETTING. It is not uncommon for South Africans to not tip a rude or incompetent waiter.

[@bleachgirl891]

Also in South Africa, if you are a group of 8 or more the restaurant will usually charge a mandatory 10% tip/gratuity to your bill

[@sakuryanacc]

I'm not sure the difference but for a lot of restaurants and cafes in Indonesia we have 10%tax and usually 10%-20% service fee included in our bills... is that service fee the same as tipping, I wonder...? Do they charge service fee in your bill in the UK/US/AUS/SA and Korea? because of that, I never really feel the need to tip anymore... 🤔

[@lifeofjohn3993]

There's a type of service fee in Korea, but I never saw that in the US when I was living there 🤔🤔

[@clarissavillarin607]

The same in some restaurants here in Philippines. Service charge is being charged in the bill, tipping is not mandatory.

[@knptwo99]

I live in the states, and I’ve found that tipping culture varies widely by *which* state you’re in. I’ve grown up traveling between Oklahoma, Florida, New Mexico, Virginia, and Texas (lots of family lots of places, lol) and I’m always completely floored by how different tipping culture is, especially now that I’ve worked both fast food and normal food service. I was taught that you try and tip at least 20% (a trick for that is for every 10 you spend, you give at least a two dollar tip) no matter what by my mom, who worked three serving jobs to put herself thru school. However, most people in Oklahoma will actually ferret out ways to complain and get their meal free, and possibly future meals free (or comped.). Because of this poor behavior towards servers, lots of them (at least in places like Oklahoma) are very worn down and vacant, causing a certain ‘lack’ in their service, resulting in a lower/nonexistant tip. That type of behavior is more common in the Oklahoma/Texas area. East coast tippers are lovely, though, for the most part. Most of them tend to tip upwards of 20%, due to either their impression with the kind, fast, and accurate service (treat your servers with respect and kindness and maybe they’ll be nice lol) or because they’ve been where these servers are and know $2.15-$4 an hour is absolute hell to try and live on, especially for most of the 16-22 year olds working. Tipping in a fast food setting is also a thing, at least in Oklahoma, but it’s an absolute nightmare. Yes, fast food workers are paid better ($2.15 vs. a starting wage of $8.50, with possibility of raises and promotion), but still, most of them are a bunch of kids trying to save up for college, cars, rent, whatever. I remember working a shift in grill (of an ice cream/burger place) and watching one of my coworkers singlehandedly serve a group of 30 or so children that had just finished up with some sort of soccer game. They each gave her $2 to keep, after their bills, and our manager at the time demanded that everyone get a share, even though we did none of the work. I managed to talk the crazy bat down after about an hour of demands that she go get the money out of her bag to split and made sure she got to keep her hard earned money that those kids had intended for her.

[@pagodaone_5697]

omg Kendra, Thank you so much for your detailed comment. It really helped me to learn about America's tipping culture! Great to know the varieties.

[@kukukachoo5747]

as an American, I would say the amount you should tip is very regional. In the middle of the country 20% would be seen as like "superb service".

[@lisaadora1507]

Tipping is rare for us . Good thing that i know different country's ways amd thoughts. Thank goodness i gain knowledge

[@TheRuthlessRuth]

SA Nandos for the win

[@pagodaone_5697]

Go SA!!!!!

[@veronicalittle2642]

We really don't tip in Australia, people are actually paid a good rate of pay. As a full time or part time employee you would be on $19.84 hr but as a casual its more like $25. So yeah, no need to tip over here.

[@mayweather_1019]

Food aside.... Nandos SA has the best and funniest adverts😂😂😂🚶

[@pagodaone_5697]

go Nandos!!!!

[@mthunziphakathi4215]

Best marketing and PR team.

[@LB_die_Kaapie]

Betds in the world! Great marketing team!

[@MayoTiger]

In Australia there really isn't any tipping function in general. Most restaurants simply don't take any extra money from you and the staff definitely won't take something as personal as money from your pocket, and into their pocket. I feel that'd be pretty rude/awkward. I don't think I've ever tipped in my life. Only kinds of places that do take tips are those cute little small businesses with a tip jar and a smiley face drawn on it.

[@Liamshavingfun]

Tips stands for to insure for prompt service. If I get poor service I dont tip as much or at all. I'm from the US and some states wait staff gets paid minimum wage which can include tips. Minimum wage in the US is 7.25 per hour.

[@Yourfriendmegan]

I’m American and I hate tipping. Just like y’all said the company or restaurant should pay their employees a livable wage rather than expect the patron to pay a large bill. I’ve not worked in a restaurant but I’ve worked at a sandwich shop with a tip jar as well as at a baseball stadium as a suite server (which patrons would tip hundreds) and I always felt very guilty accepting tips because I was just doing my job, nothing extra.

[@murnigusti2448]

It’s true. American tipping culture traumatizes me as well, because it’s mandatory plus the amount of the tip is already determined as if you can’t tip below the minimum amount of tip stated in your receipt. I mean I don’t mind giving tips, but I think it should be voluntary not “forced” like that.

[@pagodaone_5697]

Hi Murni! I totally agree with you on that. Thanks for your comment.

[@syrinacrockett8290]

It’s not mandatory really. I hardly ever leave a tip when at I go to restaurants.

[@xStateHD]

In the UK quite often you don't need to tip because there is a service charge on the bill, and quite a lot of businesses force the waiters to put the tips in the cash registers.

[@ethanroberts1798]

Nandos is south African and it's way better by us

[@michaelpemberton8820]

I've been to bars/pubs in the UK and I left a tip after my first drink and the person standing next to me asked if I was from the US, and I said yes, and asked how he knew. He said Brits don't tip for drinks, so I haven't tipped at a UK pub for drinks since.

[@pagodaone_5697]

Yeah, I guess tipping is always different from country to country :)

[@sevaratolibaeva8865]

When will you upload the video where you will be answering to the questionaire we wrote? Would be great if you made us happy with two videos each week.

[@pagodaone_5697]

Hi Sevara, We just filimed our video on the questionires :) this will we will upload 2 videos! Thanks for your comment!!

[@ChaosPod]

In Australia, tipping in restaurants is more along the lines of, "Keep the spare change." For example, your restaurant bill is $48, you pay with a $50 note and you don't want to deal with the $2 change, so you let them keep it as a tip.

[@ritchieli5654]

Anyone thinks Sam is so handsome? Sorry, this is kind of irrelevant

[@lifeofjohn3993]

Never irrelevant, we all know what a snack he is

[@ritchieli5654]

Haha John agrees with me. Hope Sam read my comment 😂😂😂

[@murnigusti2448]

I mean, yes!!! 😆

[@sarahmoellenberg]

I was wondering if not tipping is customary across Southeast Asian countries. When my family visited Japan, we were told in advance not to tip as it could be considered rude, and from your video that seems to be the case in Korea as well.

[@ronniekoh2226]

Sarah Moellenberg Japan is in East Asia. Southeast Asia consists of Vietnam, Cambodia, Laos, Myanmar, Thailand, Malaysia, Singapore, Indonesia, Brunei, Philippines and East Timor.

[@lifeofjohn3993]

That's a good question, I hear dthat about Japan and that's the way it is in Korea, but I do wonder about other countries on the part of the globe 🤔

[@sarahmoellenberg]

@@ronniekoh2226 Thank you for clarifying that.

[@ronniekoh2226]

Sarah Moellenberg you are most welcome.

[@ronniekoh2226]

Sarah Moellenberg you are most welcome!😉😉😉

[@thwesem5449]

I tasted Nando’s from the UK and South African Nando’s is WAY better

[@pagodaone_5697]

is that so? I wish I could try them both.

[@stewarttele7132]

John, I live in Washington state and the last time I checked 4 other states as well as Washington, pay their servers minimum wage and they keep their 20% tip.

[@francesco96frcs50]

Hi guys, great video as always! If you wanna know a curiosity about tipping in Italy (where I live) 95% of times no one tips whether you’re in a bar or at the restaurant this is not common at all here. Usually the ones who tips the most are middle age people (because among young people we don’t usually have enough money) when they go in a restaurant and the waiter has been particularly kind and polite and we generally give the tip cash straight to the waiter just for him to keep himself. But if a person doesn’t tip no one is shocked it’s totally normal, actually I was kinda weirded when I went in the US and I saw the suggested gratuity in percentage on the check 😂😂. In any case in Italy it is not considered rude to tip if you wanna do it's very well accepted and appreciated we are just not used to it so much

[@pagodaone_5697]

Hi Francesco! Thanks for the info. It's just like Korea, right? we don't tend to tip anywhere in most cases :)

[@francesco96frcs50]

PAGODA ONE_파고다원 yes exactly it's very similar to Korea. Also another thing that makes me guess the reason why in italy we aren’t used to tip is because we always (except some rare cases) go pay to the cashier and we don’t wait for the check (or bill in Brit) at the table.... we just finish our meal usually with a coffe we get the cashier and we pay directly to him, this is why before I said if we want to tip then we give money straight to the waiter often when he brings us the dessert or the coffee. I’m from the north of Italy so I’m telling my experience maybe in the south of Italy people act differently ... we are one nation but between north and south of Italy (for example between Milan and Naples) there’s a huge difference in terms of way of doing and attitude.

[@1_chilled_guy595]

Nando's is South African...BOOYAAH 🤣 Proudly SA

[@shelbyfries8304]

My family runs a small town, Drive-in restaurant. I worked there for 25 years. We have indoor seating, a walk up window and a drive-thru window. We put a tip jar visible at the registers...usually get leftover change dropped in the tip jars. Credit card tips are all over the place. No specific percentage...usually just round up the total a couple bucks.

[@pagodaone_5697]

Hi Shelby, Thank you for your comment. never knew there could be a tip jar next to drive-thru registers. Good to see your comment ! Thanks.

[@shelbyfries8304]

@@pagodaone_5697 tip jars are very, very important at small, drive-thru window coffee stands as well! 😀👍

[@sarahvancleve790]

I would also like to add about American restaurants - your bill, if it is very large or if you came with a large group, may have already included a 15% or more tip. On the bill, look for the word "gratuity" - that is the formal term for a tip. If that is the case, you're not expected to leave an additional tip, although you could if you wanted for some reason. (like perhaps if the tip on the bill was 15% but you'd like the wait staff to get 20% you could leave the extra 5%.)

[@hbws4786]

서양 팁문화는 언제 봐도 흥미롭네요 ㅎㅎ 제 경험 중에선 뉴욕 여행할 때 어떤 식당에서는 영수증에 팁을 18% 20% 22% 중 체크하게 돼 있더라고요. 20에 체크하고 계산하고 나가는데 팁이 적다고 붙잡더니, 같이 계산해서 20% 맞게 준 거 확인되니까 보내주시는데 진짜 문화충격이었어요. 개인적으로 서비스직 알바할 때 팁을 바란 적도 없고 안 주는 게 맞는 것 같습니다. 적어도 한국에서는요. 돈은 고용주가 책임져야죠.

[@pagodaone_5697]

Quebecois님, 댓글 감사합니다. 우리나라는 팁문화가 없다보니 해외에 나가면 항상 팁이 부담스러운 것은 사실이에요. 댓글 항상 감사합니다! 즐거운 하루 보내세요!

[@lifeofjohn3993]

네 대부분의 미국 가는 사람들이 문화충격을 받을수도있어요 ㅋㅋ 친구나 학생이 미국 가려고 하면 팁 문화 꼭 알려줄거예요! 사실 저도 돈은 고용주가 책임지는 생각을 갖고 있습니다 (모든거 장단점 있어도 그렇게 생각합니다)

[@sarenamoreno6387]

Here in California everyone makes at least minimum wage, even restaurant workers, so i don't go by that percentage rule for tipping. If their service was beyond what is required of them, then I will tip. If they were just doing their job and nothing more then what is the point of a tip? This is coming from someone who used to work as a server as well P.s. I may be a terrible tipper but one thing I absolutely can't stand is when people are unnecessarily rude to any service worker. Remember this, the customer is never wrong but that doesn't mean they are always right.

[@ronniekoh2226]

John if not mistaken there are Nandos in the US. You can check this website out www.nandosperiperi.com/find. Hope this helps.

[@pagodaone_5697]

Wow! Thank you! I will let John know about it :)

[@ronniekoh2226]

PAGODA ONE_파고다원 I saw this website when one of my friend show it to me not long a go. I am from Malaysia and Nandos is quite famous. We have it in major cities and it is always pack with people.

[@kfletch19]

Looks like a lot of restaurants listed but location wise all of them are in 2 general areas. The ones in Illinois are in the metropolitan Chicago area and the ones in DC, Virginia and Maryland are in the metropolitan Washington DC area

[@sherylcoetzer1]

Many waiters in South Africa don't get paid a wage. They rely on the tips. I know because my kids waitered.

[@jojomasipa379]

I am almost sure that Nando's stared in South Africa, but I may be wrong.

[@danielleporter1829]

In America, hourly wage is dependent on whether how strictly the state follows the federal minimum wage. Some states have go above the federal minimum wage. For example,in California where I live, the minimum wage is higher both @ the state and local level. At the state level, mIn way starts at around $10 /ht and at the city and county level it's $15/hr. In southern states like Kentucky, Tennessee, South Carolina, Florida, Texas etc , the minimum wage is the federal minimum wage of$ 7 25/hr. Those and other states that follows the federal minimum wage typically have lower cost of living than states like California, New York, Colorado etc. Some southern , western and Midwest states also don't have a state income tax but higher property taxes. So while companies should pay their employees more, there are other factors @ play that somewhat balance things out , even if it's an imperfect balance.

[@TheRedSphinx]

In Sweden, tipping is not mandatory, the service charge is already included in the price of the meal, so no need to tip. Some bars/pubs do have a tip jar (it would say "dricks", which is the Swedish word for tipping), but it's optional, and not expected at all. Add to the fact that Sweden is fast becoming a cashless society, I assume those jars will be gone soon.

[@plantagenetsurvivor8771]

What’s BS is; they expect a 20% tip and you got horrible service

[@phaswanedavid5133]

Also the Hard Rocks is SA you spent over 150$ on a meal with friends or family, you all get meal vouchers independently like next time you come again or go to any Hard Rock cafe you can reedem your voucher eat any meal you want for free , not sure if it applies to other HRs

[@cowoklasik5466]

is it just me or she is really a pretty girl?! i like her! say hi from me, please. thank you in advance.,

[@joses.3142]

You tip your hotel cleaning staff, whoever cleaned your room for the day or week. Tip the bell boys, helping with your luggage.

[@PhillipStewart71]

Tipping in Australia is completely optional, only if you got exceptional service and you felt the need to tip to say thanks would you possibly tip but you are not expected to tip so there there no issue if you don't.

[@carolinezetterberg7445]

Here in Sweden or scandinavia in general tips are kind of included in the price you pay for your food, so we don’t tip at all, it’s just weird if you try to tip, not rude.

[@pagodaone_5697]

oh is that so? good to know, Caroline!

[@bertinanathasha8662]

In India, It is not compulsory to tip . People do it based on their service. I miss going to restaurant. Haven't been there due to lock down in India. 2 questions for John 1.Do you have to tip in US even if the food or service is bad? 2. How come you haven't tasted food at Nandos?

[@lapillity]

as an american I can share my opinion on the first question. you should definitely still tip even if you get bad service, especially if the bad service wasn't the fault of the server (like it was an issue with the food itself). but some people would tip less. as they said in the video, wait staff get paid very low wages, usually under minimum wage, because they are expected to make up the rest in tips. those servers are just trying to make a living and imo it's pretty shitty to screw them over like that even if it's subpar service

[@sarahmoellenberg]

Hi Bertina, As another American, I can somewhat answer these questions. I agree with Melia's answer; you should still tip even if the food or service is bad. You may tip less, so closer to 15% or maybe even less, depending upon your experience, but unless something egregious happened, there is a societal expectation that you will tip something. As for not tasting Nandos, it isn't a widespread chain here in the United States. There are only restaurants in Washington DC, Virginia, Maryland, and Chicago, so most of us haven't had the opportunity to try it.

[@bertinanathasha8662]

Hi@@lapillity , Got it. Thank you.

[@bertinanathasha8662]

@@sarahmoellenberg Thank you for explaining

[@lifeofjohn3993]

Ha ha no you don't have to tip if the service almost killed you, but bad service still gets a 10% tip. If you tip just 10% it's the same as saying "your service was bad, this place is bad, and I hated it" As for Nandos I have never even seen one in my life! I will GLADLY eat there if I ever see one! I also didn't even know a few places in the US had Nandos...

[@seanchadwick9036]

John, here in the US, a15% tip is still acceptable but it’s often expected that a tip in the 15%-20% range is left. However, in recent years the trend has been to leave a 20% tip. In some countries, territories and/or restaurants there is an automatic tip that is included in the bill. On a separate area, in the US, we usually refer to the bill as a check. Additionally, all four of you forgot to mention that a less common way to pay in a restaurant is by writing a check.

[@pagodaone_5697]

Thank you, Sean! good to know tipping culture in US :)

[@adiyakan5554]

really love you, guys) especially Sam

[@riosulysto2068]

I miss Nando’s... we don’t have Nando’s in Indonesia

[@lureal-]

You’re so cute! 👏🏻🇧🇷

[@Itz_balienhle]

My dad tips R100

[@romguid]

Tipping in the Philippines is not common. Most service crew don't expect you to give a tip. If you do, then that's very good of you. BUT, most restaurants have a service charge of 5%. And this service charge, as per our labor laws, will be divided: 15% goes to the employees and 85% goes to the management to cover any accidental expense (like someone broke a glass or something but they may pay it if it's expensive nonetheless). Same is true for tips, the laws required that it will be divided 85-15. However, if there's no expense to cover, then the whole amount will be divided equally to all employees.

[@aminam2281]

❤

[@hudihoodz]

From 10%, also depends on the service!

[@pagodaone_5697]

totally agree!!!

[@thabilemajodina9850]

DEFINITELY depends on the service