Pan Am Museum Gala: Hector Adler, Pan Am Vice-President - In-Flight Services (October 14, 2023)

2023 Pan Am Museum Gala Special Guest Speaker:
Hector Adler, Pan Am Vice-President - In-Flight Services, is a pioneer for the flight attendant profession. He was a member of the first class to include male flight attendants at American Airlines in 1973. He went on to serve in leadership roles at Pan American World Airways, United Airlines, Northwest Airlines, Eos Airlines and US Airways before leading the industry largest flight attendant workforce at American Airlines as Senior Vice President Product and Service Delivery.
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[@Shrimpo7]

Thank you, Mr. Adler. You and Mr. Plaskett arrived too late at Pan Am. I listened to you speak at a meeting for flight attendants in Miami. It was the first time I felt that someone in the company had a true understanding of what the job and challenges were for the customer-facing workers. It was, after years of witnessing the results of incomprehensible management decisions, a glimmer of hope. Again, thank you. H. Betancourt.

[@joãoAlberto-k9x]

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