(Part 2) Flow Designer | ServiceNow Flow Designer | Notification trigger via Flow

[@krishna_kk007]

Good one

[@learnservicenowwithravi]

Thank you! Cheers!

[@raghavendraraghava7509]

The way you are explaining is simply superb keep doing more and Happy for you Ravi for sharing valuable knowledge 😊

[@learnservicenowwithravi]

Thank you so much 🙂

[@gsood2]

Hi Ravi, I really love your videos and the approach you take to explain each topic. I had to work on ServiceNow configuration in my organization in Canada after me being out of touch for 8 years form technical domain. I started watching your videos and did some hands on. I have achieved significant success in implementing ServiceNow ITSM module for my organization and a lot of credit goes to you, the way you explain complex topics in your videos. Wish you a lot of success in your career and please keep posting these videos so that we all can benefit from your knowledge.👍👍

[@learnservicenowwithravi]

Thanks man for your kind words 🥹

[@medidisandeep9315]

Bgood platform to learn by your channel thanks a lot Ravi

[@learnservicenowwithravi]

It's my pleasure

[@makxtrm]

Hi Ravi, thanks for wonderful training. You have not given any condition that validates if the catalog task is complete, just created next action to complete the requested item. How ServiceNow know when the catalog task is complete? What happens when we select different state and update the catalog task record? thanks

[@learnservicenowwithravi]

Yes, you are right… this is what I want people to comeup.. not depend on spoon feeding… great 👍 You can check the catalog state .. and if it close complete then it will move to the next

[@kumudsingh5784]

Super excilent

[@learnservicenowwithravi]

Thank you so much

[@aashiqui296]

Waiting for the next video on service Now bro❤

[@learnservicenowwithravi]

Today it will come

[@bharathhr3308]

hii Ravi do you know servicenoew order management

[@learnservicenowwithravi]

Yes

[@bharathhr3308]

@@learnservicenowwithravi could pls help me

[@gajananpatil6659]

When you are create a video on email configuration?

[@learnservicenowwithravi]

What you mean here.. you mean email account??

[@gajananpatil6659]

@@learnservicenowwithravi yes pop3 and smtp you are creating on SMTP but POP3 configuration not seen

[@GillerlaRajesh]

Look up record and lookup records when we will use can u explain that one also🎉

[@learnservicenowwithravi]

Next video

[@swatighodke8077]

Please upload the next video..

[@learnservicenowwithravi]

Very soon.. delay due to festival

[@THOUFIQAHAMED-mf6kk]

In flow designer's flow logic, what if we want to set the condition based on the price of the requested item ? How do we do that ?

[@learnservicenowwithravi]

You can create a seperate variable for price and based on that you can do it

[@learnservicenowwithravi]

Or price section should be there on request so you can use that too

[@THOUFIQAHAMED-mf6kk]

@@learnservicenowwithravi I think you are saying that the price section should be a field in the RITM ? Am I right ?

[@R4343S]

I am trying to call flow designer from workflow which i am able to do. But i didn't understand how to pass input parameters from workflow to flow designer. Also vice-versa. Need to get the results back from flow designer to workflow. Could you please help on this.

[@learnservicenowwithravi]

Why you need to call flow from workflow.. is it related to any specific catalog… Or any specific table you want to trigger from workflow

[@R4343S]

@@learnservicenowwithravi We have an existing workflow associated with service catalog for requesting new software. Business users are used to it and there are other functionalities in that workflow as well apart from the what I am looking for. So instead of disturbing the whole thing, we wanted to call oob order client software flow designer from the existing workflow. I am able to call the flow designer from workflow using some test flows, but didn't understand how to pass input parameters and how to send call back to workflow after flow completion.

[@R4343S]

@learnservicenowwithravi, could you please help me on this

[@VathsalaRajamahanthi]

Could you please make a video on instance patching,upgrade & cloning

[@learnservicenowwithravi]

Very soon

[@srinivasangovindasamy5914]

Hi, thanks for sharing the knowledge. Please create sample for API testing with flow design

[@learnservicenowwithravi]

Thanks for the idea!

[@Eswar..g]

Reader Name field is Reference type

[@learnservicenowwithravi]

Yes

[@sushmadn1642]

how do we attach SLA in flow designer

[@learnservicenowwithravi]

Under triiger conditions you have sla check once or send screenshot

[@MMMmmm-kk6ms]

Hello! I have compelted CSA on demand training on behalf of organisation & I used voucher.i need to take exam again . How can I take exam with low cost . I tried to complete once again for that course but it is not working. Will you please help me for this problem. Thanks

[@learnservicenowwithravi]

Low cost is not possible.. servicenow can help in this case.. drop them the email please

[@bashashaik2966]

If task incomplete ritm should be incompleted how to do it

[@learnservicenowwithravi]

Update the ritm ..

[@Kannavolgs37]

my flow designer is not working. when i open it is loading and give white page of body. how to back my flow designer

[@learnservicenowwithravi]

Its browser issue

[@learnservicenowwithravi]

Change the browser and try

[@kazitoimuribrahim8980]

Hallo Sir! I am Ibrahim from Germany, I find your video and way of explaining is very clear and comprehensive. I am looking someone to teach me Service now as I am already in a course about ITSM . If you or someone to recommendable, please feel free to knock me (paid) . Thank you

[@learnservicenowwithravi]

Please join my group.. there you can connect with me

[@RaviTeja-bf8zv]

Hi bro If you select the user name, the assignment group name should populate Can you make video 

[@learnservicenowwithravi]

Assignment group based on user name.. its not making sense.. but assignment group based on category selection makes sense

[@VSoni-t1n]

Hi Ravi, Green colored word in slush bucket is reference field and it will make you dot-walk in order to get different fields on the particular reference table.

[@learnservicenowwithravi]

✅ correct

[@GillerlaRajesh]

In flow designer configuration you given user name , it's reference filed so I think in that case only we are getting sys_id here.😂

[@raghavendraraghava7509]

Yes Rajesh

[@GillerlaRajesh]

@@raghavendraraghava7509 here we go like incident table , caller field and name filed (like dot walking) then we get caller name, here he choosen direct caller name so it's return sys_id

[@learnservicenowwithravi]

Yes so if any field is reference it will return me sys_id.. do the dot walk inside it and get the name

[@bhukyaganesh9312]

Hi sir, Can you explain how to insert record in table by flow designer Ex:- if we create app service through catalog it should have to insert into any particular table once flow end Explain above scenario

[@learnservicenowwithravi]

Choose create action