PART FITTED BUT STILL NOT WORKING | WHAT COULD THE ISSUE BE ?

[@patrickhumphries1263]

Great job Ryan , had one this week . . We had to put a crew cab bulkhead in a 2025 transit custom . . And speed line the rear section ( spray on liner harder than fiberglass) . . If you remove the two earth connections by the o/,s tail light then the van won't recognise the key and the electronic door handles won't work ! ! . . Yes someone shut the rear doors . . ! ! But we got back in . . Not going to say how but vehicles are getting too complicated . . There's no need sometimes . . Its a van !

[@SinsAscendant]

I really appreciate the time you put into these videos to give an explanation instead of just letting the algorithm take it away. 'Check in next week'. I've had this exact issue on my own service van and couldn't understand why. Parts Plus was no help at all, though there is a new young lad that's started that takes more care in his work. Starting to head back there more often. (Sometimes I have to, I work out of a Ranger now!)

[@mrautoservices7354]

Its unfortunate some places are more helpful than others i got the feeling they just didn’t care. Quickco guys are top 👍

[@chrissyboy123456789]

I am an old fashioned car man... you sir are a whole new world of expertise --great to watch and a clever logical chap. I have an OBD for my wifes Fiat and my Ford RS but the most i have done so far is change the service duration and had a play with what i felt would not bugger up the cars....

[@scotspie501douglas7]

OMG the car industry is just ripping us off I remember transit being great vans but now wet belts and now twin wiper motors what next the man in the street is buggered great video Ryan as usual but if your a fleet usuer what van do you lease

[@pauloldfield6968]

I'm really impressed with his knowledge at his age

[@aitchmere7252]

Agreed mate. Gives me some hope for the upcoming kids.

[@mrautoservices7354]

Thanks paul what age do you think i am 🤣👍?

[@DevilbyMoonlight]

Great work.. I find it crazy how over complicated they have made simple functions over the years resulting in simple things becoming real headaches, back in the day it would be just a simple bar connecting both wipers under the scuttle and much more reliable.

[@TheMopar59]

You win some you lose some,that's life, but you gained knowledge 🙂

[@rmsdiagnostics]

I didn’t know these needed changing in pairs, great video mate

[@mrautoservices7354]

Bloody nightmare mate for the customer and me, I hope my wipers dont go anytime soon 🤣👍

[@careyautorepairs]

RMS we learn something new everyday. Good video this one.

[@SparKMotorWurks]

Had the same issue with a transit custom, working on full speed but no intermittent or low speed Removed the plug to find one of the pins corroded off the motor into the plug. Had gotten a repair kit for the plug (after market) & a OEM motor but still the same, was told by fords it'll need programing to work. no mention of needing a pair at all Thanks to your vid i know for next time if i come across this issue 👌🏽

[@hollyhillbilly1747]

Great video. But isnt it a pity that something as simple as front wipers has come so bloody complicated for the ordinary man who likes to work on his own vehicles. 😮

[@bigchopper14]

Love the content, i had the exact situation, an eventually replacing both motors after ford advised me i wouldn't need the slave wiper motor.

[@granddadmark7639]

Great diagnose, sadly let down by parts supplier 😢

[@Joey-rp5vg]

Great fix and well thought out. Thanks very much for another great video

[@john-joerose4107]

I look after a fleet of transit custom glad I watched this cause I’m sure I will have this issue at some point when there is 17 in fleet 👍

[@mrautoservices7354]

Thanks i hope it helps one day John 👍

[@zodiatti1825]

Ryan, You have acess to service bulletins and wiring diagrams. None of them are mentioning the pair replacement? I am very upset to ford used to be it was a good brand nowadays such a big mess... Fix Or Repair Daily :)

[@RobGordon-f8v]

I’m old school 80’s ex-mechanic - We are in a totally different world nowadays ! £££££’s

[@kendom33]

Great video thank you. Are these motors a matched pair then ?

[@JCar-v9o]

Top job Ryan got it sorted it the end , great videos and explanatuon of what your doing 👍Parts advisors are not what they used to be..... Where are your wiring diagrams from please and do they cover most manufacturers?

[@mrautoservices7354]

Hi Jcar, Hgs data is what i use. You will find mostly all schematics that you need aslong as you are not working on anything fancy like mclaren etc

[@JCar-v9o]

Top man thank you I'll have a look at Hgs no not quite as high end as mclaren 😅 various brands In the workshop but I'm looking to go moblie on my own

[@funkypumps1970]

Modern day vehicles are crap 🎉

[@gordy1961]

What a PITA... the manufacturers must be thinking "how complicated can we make it"...

[@MrByootox]

Any idea why it needs them done in pairs Ryan? Does it do something to the slave motor after it's plugged in for the first time? 🤔🤔

[@mrautoservices7354]

Hi this is a email i got from a helpful parts advisor The Ford parts catalogue has had a note about wiper motors needing to be match pairs by the last 2 letters of the engineering number for a good few years now….

[@MrByootox]

It's a shame there isn't an option to simply program /calibrate the slave to the new master eh.

[@colin5064]

Excellent video real world diagnostic, but as the video demonstrates end user in the parts supply chain. Ford Parts Plus l feel have let you down with lack of tech knowledge on this item. Unfortunate for you this time, but a parts source consideration for the future.

[@gixxercorona]

Hate dealing with parts guys/women, there only interested in the sale , sometimes there no profit margin in job , fix it and move on , an experience not to forget Ryan , it happens

[@gordonbarclay6106]

its a learning curve these things happen..

[@Nonodepannetout]

Hi ! it's not your fault ! you should have known that you had to change the 2 engines at the same time, I think it was rather good to have tried to repair it for less money and less work . Hello from France .

[@TheAndythomnz]

Makes you wonder why they even sell them separately if they need replacing together. Does anyone know the technical reason why you can't mix and match them? Is it to do with different revisions of each part being incompatible? Could it somehow be programmed to work? Seems like poor design either way

[@mrautoservices7354]

Think its more to do with mismatch sw/hd numbers but to be honest i am unsure on this one

[@olliesengineworld]

I work at perry's parts And yes it tells you on microcat parts system that you have to replace as a pair

No excuse for bad service from spares after all that why they are there for, a big apology should be forthcoming i think.

[@mrautoservices7354]

shocking to be honest

[@mike-s8n8y]

Sure i have seen s/hand one fitted to a C Max , can't remember what he did but the did both work , they did work but the drivers motor shaft was damaged , not much help 🙄🙄😄

[@ast6537]

Just started watching it and I'll guess the drivers side wiring plug is full of water with the green wiring 😂

[@careyautorepairs]

Worth knowing that you need to change both at the same time. Any idea why? And also how do the control module know that you changed both?

[@mrautoservices7354]

Something to do with updated numbers and them matching on the last to letters

[@yanowski5645]

what a pile of shite .. what happened to a fuse and relay ..... electronic shit at its best

[@phillrowlands9801]

This all well and good( baring expense) when new and parts are available, but five years down the road and a van will be getting written off because a washer / wiper stops working, engineered obsolescence 🤬😡

[@tas.es9]

Idk. I have replaced only one of them and everything worked fine.

[@mrautoservices7354]

what year was it bud ? The amount of people i have now spoken to about this they all say pairs only Its strange when i fitted just the drivers side it came up with configuration faults. As soon as i fitted the two motors from quickco it was fine strange fords 🤣

[@simonbriggs6332]

@@mrautoservices7354 The parts catalogue specially says that replacement wiper motors need to have matching suffix’s ie last 2 letters of the engineering number - you parts plus advisor will have been able to see this info but failed to tell you. You don’t necessarily need to replace them in pairs as long as you can find the correct suffix/supersession level in stock somewhere

[@tas.es9]

@ 2018-today. I work at a dealer so I have done it more than once. Just checked microcat and yes:”When replacing one side, other side should be replaced with the same suffix/level.

[@MotorwiseBromley]

this would have got me you'd think any slave would work with any master .... parts plus should have that on thier screen very poor .... they must have come across it before unless thier own service department have never changed one which i doubt .... great vid btw

[@FrederickXIV]

I’m currently starting out mobile in my area offering diagnostics. Would you start off with HGS Data or Alldata?

[@mrautoservices7354]

Hgs is best for diagrams

[@John-c1n9t]

Utter madness!

[@edwardjohnstone7082]

That's what happens some time fella .

[@mrautoservices7354]

everydays a learning day

[@leonardjump7629]

that car is filthy....

[@mrautoservices7354]

Its a works van to be fair

[@emlyngriffiths5428]

i find the parts person knows nothing only numbers. my ford supplier i use would have known about changing both motors because they have theif garage next door,whenever you change anything he knows the other parts you would need to do the job, cambus wiring are a pain

[@shaunblakemore7150]

👍

[@kurtwinkler6859]

Wow! All this just to make the washer work again.

[@mrautoservices7354]

Yep unfortunately the drivers motor controls the washer pump 😓 thanks for watching

[@stu2667]

Relay 😂

[@garybrown5500]

Next video. Struggle to get refunded on first motor?

[@mrautoservices7354]

no it was ok fortunately

[@yamfz6]

Great watch but begs the question.... Why replace both motors or did I miss something ? 👌🏻

[@samfriend8305]

You have to replace both as they are synchronised parts. Unless you can get another motor but it has to have the same last digit on the part number.

[@aidie26]

Both motors have to be replaced as they only work in pairs. So the driver's side controls the passenger side. I ask the question why make things so complicated these days, everything got to be controlled by computers. He did explain in the video all about this fact and it was a week later when he solved it due to lack of information from his supplier.