How to Fix Dead Chromebook - No Power, Not Turning On

[@PC_Monkey]

Thanks for watching! Please consider subscribing to my new channel here: www.youtube.com/@jamminpcs. I'm trying to move the easier hardware stuff there so that I can focus on the more in depth troubleshooting and diagnostic videos here :)

[@aletabierma1628]

What a phenomenal video! tried restarting the computer and everything but only this worked. Thank you so much.

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@lisam5583]

Thanks sooo much! My son's school charges $10 to fix their Chromebooks! He totally drained the Chromebook down to zero. After opening it and disconnecting it like you showed in your video, it started right up! (Previously the power light wouldn't even go on no matter what we did.) Not he can stop using his phone for school! You really saved the day! Thanks again!

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@heatherbella]

Thank you SO MUCH! You saved the day! My daughter's Chromebook wouldn't power on. We tried multiple different chargers and the charging light wouldn't illuminate. I was beyond frustrated. I followed the first part of your video, disconnected the battery and held the power button down for a minute. Once I reconnected the battery the monitor turned on a the Chrome login screen appeared! The battery showed very low so I plugged it in and the charging light lit right up! Thank you so much! The Chromebook is only 2 years old but is out of warranty. You saved us!

[@PC_Monkey]

Glad your all set :):) Always here if needed !!

[@lindseymontalvo1797]

My sons Chromebook turned off when he plugged it in, couldn't get it to turn on or have the light come on at all when plugged on. I got the battery unplugged and plugged in the charger and it came on. Thankfully he can temporarily use it like this till I can order a new battery. Saved me $$ and having to have my computer stolen from my kid lol Thank you!

[@PC_Monkey]

Great to hear !! Nice job figuring it out !! Thanks for the comment and the like :):)

[@kimberleyloder-horne1655]

Great advice thank you! Daughter's laptop wouldn't charge or turn on, performed the reset and hey presto now it's charging 👏 Home schooling can recommence 👩‍💻

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@827jessicamg]

Thank you so much for your videos-they have allowed me to fix this problem myself instead of paying money for a quick repair. Keep up the great work!

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@patrickkirkby3667]

I logged in just to say thank you. My Chromebook now turns on. :)

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@yesnickcarter]

This got my Samsung chromebook working. I unplugged the battery, and held the power button for a minute. and then it all worked. You are the best!

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@yesnickcarter]

it worked for an hour. then stopped. new motherboard is in the mail.

[@PC_Monkey]

@@yesnickcarter Good luck !! Let me know how it goes :)

[@yesnickcarter]

bought a used motherboard. it came in the mail today. i put it in and everything works fine. so yeah, i think i cooked the old one but good.

[@PC_Monkey]

@@yesnickcarter Well done :)

[@CaptchaNeon]

Simply unplugging the battery and putting it back in helped. Turns out it wasn’t the charger or the battery gone bad, just that my son had dropped his chromebook and it came lose. Thanks so much for your video! I was worried it died completely

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@nathan-ij4eo]

Thank you so much..my son's chromebook had no charging light on and no power on... you made us to fix it. you save us..thank you ^^

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@haaaa1162]

@@PC_Monkey wait so what are we suppose to do if the battery is the problem?

[@davidb6823]

@@PC_Monkey I have a Samsung Chromebook plus with a blinking red light. I disconnected the battery and plugged it in and the red light still blinks with the battery disconnected

[@PC_Monkey]

@@haaaa1162 Replace it :)

[@PC_Monkey]

@@davidb6823 Did you perform the test as seen here? Remove battery, unplug charger, hold power button down for 1 minute then put charger back, leaving battery out?

[@jendenker6691]

Thank you! I can't believe unplugging the battery & plugging it back in actually worked, Amazing! I was about to buy a new one after HP told me it would cost $300 to fix. I'm So happy I found your video 1st! Thank you So Much!

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@sairuvex]

THANK YOU SO MUCH, ALL I NEED TO DO IS JUST UNPLUG THE BATTERY AND CHARGE IT, THEN IT WORKED FOR THE FIRST TIME AFTER 10 YEARS!!!!😭😭❤❤❤ THANK YOU

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@mikewhit67]

So glad I watched this, solved my issue so easily!!! Simply unplugging the battery!!!

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@dalilaoblk3101]

Thank you so much, i spelt a tiny bit of water in my purse and I thought that It was over for my laptop, I've tried to reset it and all that but it didn't work, with your tutorial i now know that the battery is the big problem. Thank you so much sir

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@DeeDee-a29L]

Your instruction is very clear... I did exactly what you said... Now My Chromebook is back up and running...Thank you so much for shearing.

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@DeeDee-a29L]

@@PC_Monkey Thank you

[@PC_Monkey]

@@DeeDee-a29L :)

[@Kaiyakaroo]

Thank you so much! I just used this to fix my chromebook, I was scared that it was dead forever but the first solution worked :)

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@muhammedsecka5852]

Waw, i can't believe this. You are the goat, your process was really helpful my Chromebook just turned on

[@PC_Monkey]

Thanks !! Glad this video was helpful :):)

[@boorbet2812]

Let’s be honest we are all here bc we borrowed a chrombook from school

[@itsyagurlzari3141]

Yess 😂

[@Ghostly04]

So true

[@ariajoy9699]

You just exposed tf outa me 😂

[@boorbet2812]

@@ariajoy9699 😂😂😂

[@heldanaabraham1809]

Are you a witch or something 😅, absolutely

[@thememoryhole9355]

Great video. I'm a new lead tech responsible for managing a couple thousand Chromebooks. This includes troubleshooting broken ones. Thanks for the info.

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@jahjah7208]

many thanks to this video, it helps me a lot

[@PC_Monkey]

Happy to help :) Thanks for the nice comment and the like !!

[@RAPRTRNTN]

Hello

[@biggirlworld26]

Thank you thank you thank you... I thought i lost everything but because of this video i have my computer back up an running...

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@fultonvillejetfan8342]

Was about ready to buy my daughter a new laptop. When I watched your video. Pulled the battery and the damn thing worked! Thank u so much sir I saved a bunch of $ peace and love!

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@lauralane5254]

Glad I found your video, Chrome book suddenly died, no charge lite, nothing. Ended up doing the battery disconnect and power button trick. Came back to life like nothing ever happened. Good advice on the back screws, mine had one hiding under a foot pad

[@PC_Monkey]

Glad your all set :):) Always here if needed !!

[@nsusweat7188]

Thx dude my chrome book is not turning on thx dude I appreciate it

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@erikknight11]

bro thank you so much i was stressing so hard about school and u fixed it

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@mauritagraves9820]

Thank you very much. I was doing homework with my 8yr old and he tried to force the power cord into the usb port and suddenly the computer with dead. I'm not a tech savvy person but this video helped me resolve the issue. Thank you for detail instructions.

[@deepakgowrisetti7915]

Thank you! The best video, saved some bucks😅

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@oluwatomiwa8522]

Omg I can’t believe this work I have watched a couple of videos with no solution but yours really made it work !!thank you I just save another couples of hundreds for a new one thanks so much !!!!

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@philtrokanski2282]

Thank you so much. Asus Chromebook, it was working fine since we got it. I took a break from using it for maybe a month, and when I came back nothing. When I plugged it in the LED would show white, then red and then go off. Astounded I was having any issue with it because it has been so reliable for a long time. Followed your tips and got it to turn on with battery unplugged. I actually had tried the hard reset previously and was curious if unplugging and reconnecting the battery might have helped so I reconnected it and plugged in charger now I have a charging light and it started right up! Excellent video!

[@PC_Monkey]

Thanks !! Glad this video was helpful :):)

[@devonadegener7374]

Thank you so much. This really did help me with my laptop.

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@kristeneegray4107]

Omg it worked ! I have an acer laptop and it’s never had any problems ( never has it been dropped nor damaged in some sort of liquid ). Today I was watching KZbin and it suddenly shut off . It would not charge , and the screen would stay completely black . After watching this video and following the steps , it turned on automatically. Thank you so much !

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@musamohammed4574]

same story here but it will still not come on

[@dunkaccino4330]

i can’t take the back off of my laptop it’s like not coming off and all of the screws are undone

[@PC_Monkey]

What is the brand and full model number of your computer?

[@benakinde2626]

Try removing the the 4 rubber tabs. Normally screws underneath them

[@PC_Monkey]

@@benakinde2626 thx :)

[@philipnguyen4811]

Erin thompson check the warenty sticker and other stickers on the bottom. There should be a screw under it

[@mathewsmith-r7s]

bro your video helped me out so much thank you so much my laptop was not taking charge or powering on so I did what you did in the video and It worked this made my day so much

[@PC_Monkey]

Glad your all set !! Always here to help :):)

[@chrisettealbert6764]

Tysm! My mom would be so mad if she found out

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@tz12346]

Finally, a video with advice that actually works! Fixed my Chromebook today!

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@jamalblackmond4740]

This what I get for skimping out instead of getting a macbook

[@jessicaclark5106]

Lol as is MacBooks don’t have issues lol

[@joshuafoley302]

MacBooks are equally trash at a higher cost

[@livetheadventure5189]

Thanks for the help. The unplug the battery and hold the power button for a minute, then plug the battery back in fixed it for me.

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@veronicam9663]

THIS ACTUALLY WORKSS!!! Thanks

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@richardstickrod4361]

Thank you so so much for the help!!! The battery disconnect worked like a charm

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@pugwash2]

Thanks for saving my chromebook. Getting rid of the static charge fixed it.

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@retiredmusiceducator3612]

Step one and now it works. Just taking the battery out and putting it back in... amazing! Thanks so much! SO much!

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@aspentiger]

This was really helpful - you guys rock! Thank you :)

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@tlstgrlnthwrld]

BLOWING YOU MAJOR KISSES THIS FIXED MY SAMSUNG CHROMEBOOK PRO THANK YOUUUUU

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@morning_staarr]

Thank you very much. I appreciate you.

[@PC_Monkey]

Happy to help :) Thanks for the nice comment and the like !!

[@kristykirkendoll6086]

Thank you got it to work I went a day without working wished I would have came to KZbin first

[@lucaseaton3880]

This really helped, thank you so much!!!!! 🙏😃

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@NO-lx3oj]

Thank you so much! My son's ACER CHROMEBOOK N15Q9 suddenly shut down and wouldn't turn back on! This amidst the COVID school-just-starting frenzy!!! I saw this video and honestly thought - 'unplugging the battery and holding down the power button for a minute?! THAT won't work!' But, since I was desperate, I tried it - and BEHOLD!!! WHAT?!?! The charging light worked again and the computer turned right on! Thank you SO much!!!

[@PC_Monkey]

Happy to help :) Always here if needed !! Its a common problem with computer actually. And one that is easily fixed that computer shops make ALOT of money 'fixing' lol

[@gregl4244]

Worked great! Thanks

[@PC_Monkey]

Happy to help :) Thanks for the nice comment and the like !!

[@mostlyanimalssometimesheather]

This was so helpful!! I use a chrome book to work from home and unplugging the battery gave me a great workaround until I can take my laptop in to get the battery replaced next week.

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@ismaismael]

Mine failed to switch on does that help??

[@Fitnbklyn]

OMG thank you. Almost had a meltdown!

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@alisa25472]

Omg my daughter samsung chromebook didn't want to charge yesterday after we sheltered in place (crazy Florida storm decided to turn up a tornado was 13miles away but was heading our way) after that it just wasn't charging. I was thinking she damaged the charging port and was looking up what I could do. Found your video and her computer is working again. Maybe the battery to motherboard cable was loose, but didn't seem like it was. This worked I will have one happy girl when she gets home. Thank you so much!.

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@paulomilaneis]

Tank you so much! Solved my problem

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@pourlapatrie]

God bless you bro, I am a single Women and my son laptop was not charging and the repair estimate Bill was out of my budget line, I watch your video and I repair the laptop my self 🤣🥰🥰 I can't thank you enough God bless you 🙏

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@user-zm8lu9gx1g]

Thank you sir. It worked.

[@PC_Monkey]

Great to hear !! Thanks for the comment and the like :):)

[@Alex-li1vm]

Thanks this fixed my school chrome book and saved me 500 bucks!!!👍

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@bribri8355]

Yep, it's my battery. Thanks for the video!

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@StayHappyXD]

Thnx for the video! I tried hard resetting initially and that didn’t work, then came across this video and it seemed to fix it. Much appreciated sir!

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@wihayaqacik]

Thank you...when I followed these steps, I got power without the battery...I plugged the battery in and plug it in and everything started up....with the battery plugged in and its charging.

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@Moebeastz]

Thanks I’m learning to be a tech and this save me time

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@jonlamontagne]

Thank you man I appreciate it!!!!

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@gaudenciojbrito5210]

Man thank you so much! You saved my with you video. Greetings from Rio de Janeiro. God Bless you

[@PC_Monkey]

Happy to help :) Always here if needed !! Greetings Rio de Janeiro from America !!

[@sanaii5ky980]

OMG THANK YOU SO MUCH!!!!

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@MintyMan_]

Omg. I was trying to get to my write protect screw and I thought I damaged it. Thank you so much!

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@ivyy6613]

Even if i charge my laptop it will keep on blinking and never charge or turn on. :(

[@PC_Monkey]

If your computer is not turning on at all, you are on the correct first troubleshooting video. Have you tried the steps here yet?

[@ivyy6613]

@@PC_Monkey yes but i cant find the battery cord and i dont want to break it even more.

[@ivyy6613]

I have a Samsung chromebook

[@PC_Monkey]

@@ivyy6613 The battery is most likely inside your computer. The cord plugs into the computer and should be easily unplugged. You would get into the Chromebook as shown here. If you would like a more specific video on your exact model, I would need the exact model number of your Chromebook.

[@ivyy6613]

@@PC_Monkey Samsung Chromebook Plus V2

[@luisquintana6147]

I was desperate and that's how I could revive it. THANK YOU

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@flppr1]

My acer chromebook 14 always shows 1% charge with the wall plug connected and shuts off immediately when I disconnect the plug. Would your vid fix that problem?

[@PC_Monkey]

My first guess would be a bad battery. You should replace that. If you want to make sure its not your charger, you can try testing it as shown here; kzbin.info/www/bejne/j3PLpIl-nsmYfac

[@flppr1]

@@PC_Monkey Thank you! Great vids!

[@PC_Monkey]

@@flppr1 Happy to help :) Always here if needed !!

[@flppr1]

@@PC_Monkey You were right. It was the battery. Saved me $150. Thanks again!!!

[@PC_Monkey]

@@flppr1 DIY = Saving $$ :) Happy to hear !!

[@marvetdavis1605]

Thank you very much. This procedure did work for my Samsung Mac.

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@sovietunion1002]

Bro your amazing the school tried to charge us 8 hundred dollars for it hoody fuck thank you bro

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@BadGyrlBren]

OMG I LOVE YOU !!!!!!!!!!!!!!! Thank you SOOOOO MUCH..... I was going to throw my chromebook out ... I had even bought a new one and I tried this and it worked !!!!!!!!!! Yippieeeeeeeeeeeeee....Thank you! :)

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@Kevin-oe6cs]

I love you

[@PC_Monkey]

Happy to help :) Thanks for the nice comment and the like !!

[@Kevin-oe6cs]

@@PC_Monkey you are very welcome! I was just beginning to think I was going to have to get a new laptop but nope! Keep up the good work because you are really helping people out 😁👌

[@PC_Monkey]

@@Kevin-oe6cs Happy it worked out!! And thanks for the encouragement :):)

[@theedgybeatle]

omg thank you so much didn't even think about static being an issue!

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@kiera1393]

i don’t have the right sized screw driver i’m gonna cry. i spilt so much water on mine

[@degea1]

@Gemma Dann 🤣

[@jenrexpolinag800]

tsymmmmm i thought that it was game over but it works! thank you!

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@niky1200]

Thank you this video helped! Didnt have to pay more than the computers was worth to fix it just to take the back off .... keep up the good work

[@PC_Monkey]

Thanks !! Glad this video was helpful :):)

[@nelsoncooper1706]

You are a lifesaver, you saved me from getting a new laptop, thank you

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@valencia12ify]

Thank you so much! I appreciate your help. Mine had a low battery white blinking light but wouldn’t charge. I checked the plug connection and what d you know it was the three prong connection that wasn’t pushed all the way in. As soon as you said to check the plug I did and viola! The light in my charge turned orange! I’ve never been so happy that it worked! So now I can hold on to the new battery I bought from Amazon and also another chrome book that I gave to my son. All this time it was a loose connection on the plug. Truly grateful to you! Thanks again!

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@dylanschermerhorn3509]

I love the help man it did absolutely nothing my Chromebook says a critical update for 7 hours I appreciate what you did

[@PC_Monkey]

You may have to reinstall the operating system then :(

[@yelenacherkasova971]

Amazing It did work after your instructions 😊

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@cheyanapayan3126]

Thank you I was able to get my chrome book working again.

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@sandys.5108]

Thanks for the Video.. Got my chrome book right back up!!!!

[@chiadi9713]

Thank you, because of your video, I was able to see that I had a completely dead battery.

[@PC_Monkey]

Happy to help :) Always here if needed !! Let me know if you would like help locating a replacement :)

[@chiadi9713]

@@PC_Monkey Yes, so I bought a new battery and replaced it, but I still have the same issue. The LED is not turning on and its not charging. Do you have any recommendations for where I can find a replacement motherboard?

[@PC_Monkey]

@@chiadi9713 Bummer :( Sorry to hear it wasnt something easy like the battery :( What brand and model computer do you have?

[@prepple]

Worked like a charm.

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@Myste_Rei]

OH MY GOD THANK YOU SOOOO MUCH. School starts ons the 14 of September for me and my chromebook didn't want to charge and I was scared that cause it was a school chromebook. Out of all the videos and channels I have searched for this is the one that works. I am definitely subscribing

[@PC_Monkey]

Happy to help :) Always here if needed !! Good luck with school !!

[@francescomartinelli2569]

Grazie, amico, pensavo di dover buttare nel cestino il mio chromebook acer, ma grazie a te ora funziona di nuovo❤️

[@josephkahenya3404]

very helpful..it worked after unplugging and pressing power button for 1 minute. Thx

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@dslgod]

Thank you!!!!!!Saved me $250

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@TeodoraKostadinova-j7e]

Thank you!!! your video really help me 😊😊😊

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@juansebastianherediaromero6136]

This guy helped me!!!! God bless him!!!!

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@Chris-ue2wp]

Dude! Worked!! You're awesome and thank you

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@AsiAsibi]

Thanks for your help🙂🙂

[@PC_Monkey]

Your welcome !! Happy to help :)

[@AsiAsibi]

@@PC_Monkey don't worry l will follow your channel on KZbin

[@PC_Monkey]

@@AsiAsibi Thx :):):)

[@deadea7756]

You saved me a lot of money and headeches.. Thank you so much 🤗🤗🤗🤗

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@JBTmusicc]

Thanks a ton dude fixed my chromebook doing this

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@trenton3318]

Thanks this happens before, so this is the second time and this video is very helpful, and thanks a lot😁😁☺️☺️🤗🤗😣😮

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@matthewpoteet8876]

It worked! thanks a million.

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@SantanaSam12]

I just wanted to come on here and say I figured out how to get the back off my chromebook 14. Very carefully lol , removed the battery because strangely on these its not so easy unplugging it, the cord connection to the hardware is thinner and closer together making it hard to pinch and pull out , upon removing battery, hold it in your left or right hand and with the other hand that is free unplug it with that one. And hold down power button releasing any extra energy , I held it for about a minute. Plugged in the power cord to my outlet and bam. Its on !!! Now to figure out if releasing the energy was the issue or if the battery itself is. Will comment back with answer. But overall this worked !!!! Thanks so much !

[@PC_Monkey]

Glad your all set and great work !!

[@edgarmapesaojiwa8066]

Thank you so much man I am definitely subscribing

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@Tantrum023]

Thank you so much! This worked perfectly for mine! I thought it was a goner!

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@ashleylaplante152]

You are a Lifesaver!!!! Thank you for this video!!

[@PC_Monkey]

Your welcome !! Happy to help :)

[@nada176]

Thank you very much! I almost threw away a perfectly good Chromebook.

[@PC_Monkey]

Happy to help :) Always here if needed !!