How To Fix Battery Wont Charge, Battery Not Detected, 0% Available Plugged In Not Charging

[@PC_Monkey]

Thanks for watching! Please consider subscribing to my new channel here: www.youtube.com/@jamminpcs. I'm trying to move the easier hardware stuff there so that I can focus on the more in depth troubleshooting and diagnostic videos here :)

[@emperez7693]

I'm lucky enough to be one of the 15% users of ACER that only needed to do the update. Thank you so much for this, I really thought my laptop was done for, it's an old model of ACER and it's been through a lot with me. Tough spot atm so I definitely cannot buy a new one. You're really helping us, majority of people who come to repair stores gets ripped off so these videos are lifesavers. Thanks again!

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@ZaineOrionAfton]

bro same im glad in one of the 15%

[@JohnDoe-ed7vw]

@@ZaineOrionAfton did your laptop battery charge while laptop is off? why would software affect a turned off laptop charging?

[@ZaineOrionAfton]

@@JohnDoe-ed7vw i fixed it along time ago💀💀

[@PatriotWoman]

THANK YOU!!! I have been trying to figure this out for MONTHS. I even replaced the internal battery on my E5 and still the battery (and screen) went on and off. Just pulled out my multimeter and BINGO, bad charger! It was actually ranging around only 1 to 3 volts. THANK YOU!!!

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@askforjerry]

Sorry, but the amp rating of the AC adapter being higher than the computer would not be a problem at all. It merely represents the maximum current that the adapter is capable of supplying. If the laptop draws less, that's perfectly fine.

[@christycroos5340]

Very much higher Amperage definitely harms the laptop parts

[@goocherrific]

​@@christycroos5340definitely does not. It'll only pull what it needs.

[@hamishlucas9722]

I came here to say this! Current is drawn, it cannot be pushed. Higher is fine.

[@anthonycabrera4441]

Just as I expected. Time for a new battery. Always a pain in the ass taking apart laptops to get to the internal battery. Thanks for the video as it helped me confirm my suspicions!

[@JBR-t7e]

Hi Jamin, thank you for this video! After running through all troubleshooting steps, including multimeter on pinouts, I have successfully revived my Acer E5-575G-53VG laptop by replacing the battery (part number AS16B5J). My laptop lives to see another day, and e-waste is reduced, thanks to you!

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@danyalahmad2097]

How much backup time u get

[@morganking580]

Thank you! I'm just finding this in 2023 and it helped.

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@raycoopthemenace7378]

Same😆

[@kod-5901]

Thank you, at first I didn't believe what you where saying was going to work but I tried to update my laptop then it started working thx a lot.

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@raycoopthemenace7378]

Bruh i cant update if it aint Chargin😭

[@PC_Monkey]

Can you try the driver uninstall step then? The computer works well otherwise?

[@tandpham5807]

In my case, after a windows update, it started charging again. Thanks for the tips!

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@alexmackeannea9105]

How did you update your windows?? I need to know so bad

[@PC_Monkey]

@@alexmackeannea9105 You can see how to update Windows 10 here; kzbin.info/www/bejne/enXZY5qAec-Zha8

[@Chris-wo6gc]

sometimes if I move around the charge it will charge,but the center thing of the charger jack isnt moving... I already checked the charger.its fixed. Can you please help me?

[@paulwalmsley4144]

Fixed mine, had the wrong charger plugged in! Didn’t even think till I watched your vid 🙄 thanks 🙏

[@PC_Monkey]

I do that all the time lol

[@paulwalmsley4144]

@@PC_Monkey haha yea had me fooled as the wrong charger must have had enough to power the laptop but not charge the battery as well.. thanks again. Saves me a few quid 👍

[@jackkreighbaum783]

After three years, I'm not even sure if you're still here. One thing you didn't cover is the receptacle may be defective due to excess manipulation.

[@Bria11111]

Hi! My laptop isn’t charging, I even changed my fuse. I had to keep putting the wire in a certain position for it charge but now it won’t at all. Please help it wold be much appreciated.

[@justinemaebristol]

same bro i m just using my litle sister laptop too watch too fix my acer ryzen 7 aspire 3

[@prakhar7042]

Same.

[@issafula]

Same

[@kt3030]

@@justinemaebristolit’s fix now ?

[@mathewsmith1400]

Thank-you, a well presented, clear, no-nonsense video

[@PC_Monkey]

Thanks !! Glad this video was helpful :):)

[@christycroos5340]

Good clear English presented to communicate.👍

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@fredking654]

My acer 7740 is not charging before and after after the described suggestions were implemented. The last part of the description you showed measuring voltages on some of the pins as 3.xx volts but the batteries are 4.1 volts for a 12 v pack output. How is this proper? Also the last 2 pins had 10V on them. Is that correct too? The problems started about the time of the last windows update.Any suggestions?

[@whoisharo4689]

This is a great video thank you. Every test on this video I did however, last month I had purchased a new battery. So I'm having a hard time with the conclusion that its the battery that needs replacing. It can't be... I just replaced it. Very weird. CORRECTION: ahhhh my battery pins are defective. How can I replace it? Two of 6 pins are at 0.37. Thanks so much bro!

[@PC_Monkey]

The pins on the motherboard or the pins on the battery?

[@wabdatl]

You explain things clearly. Thank you.

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@paullarocque2158]

Love your video style! Great info delivery.

[@PC_Monkey]

Thanks !! Glad this video was helpful :):)

[@Dr.AmbadasDeshmukh]

I have purchased original acer laptop battery for my E1572G laptop, it is showing plugged in 0% charging.. Unable to charge the laptop.. Please guide I tried all suggested steps/ tricks..

[@shashwathsk6880]

bro did u found a solution. if yes help me

[@Dr.AmbadasDeshmukh]

@@shashwathsk6880 No.. Again new battery replacement was the only solution.. was problem in brand new battery.. Thanks

[@shashwathsk6880]

@@Dr.AmbadasDeshmukh yeah my laptop is 5 months old

[@shashwathsk6880]

@@Dr.AmbadasDeshmukh so i should claim warranty right

[@Dr.AmbadasDeshmukh]

@@shashwathsk6880 Right..

[@zeropower2155]

TY now I can get back into my gaming videos

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@phrophet5772]

255% im getting on mums acer laptop. It only charges when plugged in.

[@PC_Monkey]

Do you mean, it only turns on when its plugged in? If so, that would indicate the battery is bad and should be replaced.

[@phrophet5772]

PC Monkey i dont think.it is the battery thete are tons of people all over forums wirh thus 255% issue which came after a microsift windows 10 update and all brabds are being affected. The laptop was running fine and had no issues. Another windows ten update has left my dads pc unable to connect to the internet wired or wireless again after an update maybe microsoft need to start being geld accountable.

[@PC_Monkey]

@@phrophet5772 Right lol. Sorry. I found this that may help; kzbin.info/www/bejne/fmrVd62rfJacpc0 I have not personally had this issue so I cant say if it works or not.

[@phrophet5772]

PC Monkey thank you for taking the time to help i will give this a try. Subscribed for being helpful thanks again.

[@Hugo-lm7ed]

Same situation here. Trynto fix mums laptop because i bought the battery online haha

[@ashlynn711]

Great video!! Definitely breaks it down. My Acer Aspire 5 Slim Laptop shows an x in the battery icon. If I so much as bump my computer it shuts off. I also cannot turn it on unless it’s plugged in.

[@PC_Monkey]

Sounds like you need a new battery if the computer wont turn on unless plugged in

[@thundeyt8284]

GUYS!!!!@@@@@ VERY IMPORTANT TO READ!~~~ Some acer models come with a weird sensor that disconnects the battery once you remove the lid. There is a small button close to the ram section that is pressed by the case. When you remove the case, the battery STOPS working. So if you are in the middle of changing its thermal paste, upgrading ram, upgrading ssd, etc. KEEP THIS IN MIND. In my case it said battery had 38%, plugged in. But in reality it would not charge over this amount and if i removed the cable, it would die instantly.

[@nevertrustnone8547]

I have Lenovo ThinkPad laptop and the charger burnt yesterday.but the one which I connect to the board was on fire but the battery which I connect to the laptop is good .can I use my hp laptop charger ie the connector for connecting battery and plug board ??

[@JosephLorentzen]

My ACER Aspire A115-32 just upgraded to MS 11. Now the battery shows it is still fully charged, but when I unplug the laptop, it will now turn on. I went to the ACER web site and down loaded a new battery driver from January this year, but it still won't run off the battery. Works fine on the charger. OEM charger and it works just fine. The battery monitor on the screen says the battery is at 100 percent.

[@Olu1948]

Thanks I just learnt something new and useful.

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@khentdelacruz6198]

ok

[@agen1man]

Hello! It's so unfortunate that I stumbled upon this video only after I ordered a new battery. So my situation: I ordered a new battery for my Acer because I thought the old one needed to be replaced. It wasn't charging and I could not use the laptop without having it plugged in. I've just received a new battery, the computer is showing that it has a 27% charge, but once I remove the AC, the laptop shuts down the same way as it did with the old battery. I began checking the voltages, the laptop is receiving a steady 19.5V, but some of the battery pins are showing 0. Out of 5 or 6 pins, I believe only one of them showed 3.2V. What do you think? EDIT: I wrote the above comment while I still had the laptop disassembled. I noticed that one of the battery terminal pins was a bit bent. Didn't think it would matter much since the voltages were weird. I bent it a little downwards to make sure they all line up. After assembling it back together, the laptop actually powered on without the AC. And it's even charging now. So, based on my personal experience, if at least 1 battery terminal pin has more than 3V, it shouldn't cause issues.

[@ankitapanwar1072]

Currently i am downloading all the available updates....i think it can take up to 2 or 3 days😂......i am here after getting this problem since 2 months and i am trying hard to solve it....but it is not solved....i hope this methods can help me.....i will update my comment after completing your whole procedure 🔥

[@PC_Monkey]

Good luck :) If, after all these tests, you have not found the problem, then your battery itself is most likely the issue and would need to be replaced.

[@olusegunbusari3667]

Hello, I saw your Video, thanks for all the methods you shared, but my laptop is Acer ES1-432 (with in built battery) it's say not charging and sometimes No battery detected.

[@PC_Monkey]

Have you tried the steps seen here? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?

[@kyvzia8047]

Great vid!! The problem I'm having is the computer not responding to any chargers. It used to work at a certain angle but now it doesn't at all.. Any tips?

[@PC_Monkey]

If it only would work at certain angles, I would think that the power jack on the computer was damaged. Does the computer not turn on at all now?

[@kyvzia8047]

@@PC_Monkey The computer does not turn on at all anymore since we couldn't charge it, so it doesn't have a charge at all anymore.

[@PC_Monkey]

@@kyvzia8047 If the steps seen here dont help; kzbin.info/www/bejne/hmSsaJd6pdB9ptU I would assume a power jack / motherboard issue.

[@drunkenbwoi]

Please, could you be more specific about the area your tester is touchin when you’re talking about “ground pins”?? Can’t zoom close enough… looks to me the black stick is touchin the pins to the left and the red stick is touchin on the three pins in the middle, is that correct?

[@mosquitonstuff]

Thanks now I can charge my laptop without using my crappy charger port

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@mosquitonstuff]

@@PC_Monkey well shit my laptop is dead how do I charge my laptop with a iPhone 11 or how to charge it without using a charger

[@ma303]

Hi! Hope you are well! quite a long message (forgive me!) but: So I got an Acer v3 574, and it has a charging issue. When plugged in whilst turned on and in use, the charger would constantly connect and disconnect. Sometimes this happens in quick succession and sometimes a bit slower. I can tell because the backlit keyboard turns on when plugged in and a beeping noise is made, but when it disconnects another beeping noise is made and the backlit keyboard turns off. (backlit keyboard is fine, it's just default settings to save on battery). This doesn't happen all the time. As I am typing this it's working fine. I tried removing the battery and working only on AC power but it has happened in that case too (the laptop doesn't shut off though, just beeping noises (IIRC) and the keyboard light turns on and off), I guess this rules out a bad battery? all updates are installed, and this continues to happen even if I disable/uninstall and then reinstall the drivers associated with the battery ("Microsoft AC adaptor" and "Microsoft ACPI-Compliant Control Method Battery") There is BIOS update available but given the issue and a BIOS update requiring the charger plugged in I am not going to risk it. I have used the multimeter to check: -Charging cable (the one that plugs into mains), I get 240 volts AC (UK) -The charging pin, I get around 19.45 volts (it's rated for 19V) (it oscillates between 19.45/19.46, shouldn't be an issue right?) -The power jack unplugged from the motherboard, same as above. -The power jack port, same as above - The port connecting to the battery (without the battery plugged in), from left to right it connects to the corresponding wires from the battery: 2 black wires, yellow, blue, white, green, and 2 red wires. These are the readings from yellow to red: -Yellow: 3.35V -Blue: 3.35V -White: 2.49V -Green: 0V -The two reds: both 0.78V I have used my friend's charger, and I never saw the same effect when using his charger, whereas when I switched back to mine it would work fine for some time and then start connecting/disconnecting. This confuses me because following your instructional videos (kzbin.info/www/bejne/j3PLpIl-nsmYfac and kzbin.info/www/bejne/fqHEk6mog8aimrc) I got normal voltage results (right?...), as in, despite those normal results could the issue still be with the charger? Could it be something to do with the amp output of the charger? or is it software? or a motherboard issue? If I have written anything in a confusing way please lmk, happy to clarify. Thanks! EDIT: I should add that it charges perfectly when the laptop is turned off.

[@ma303]

Just in case anyone has the same problem, a new charger did it for me! It's been a week so far. Could have had something to do with the current output of the charger idk.

[@zackoini5t]

I have acer but ur a life saver thank you so much

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@kt3030]

@@PC_Monkeymy laptop running only so n battery or only on charger without battery…. Basically it’s didn’t charge what could be the problem

[@thundeyt8284]

GUYS!!!!@@@@@ VERY IMPORTANT TO READ!~~~ Some acer models come with a weird sensor that disconnects the battery once you remove the lid. There is a small button close to the ram section that is pressed by the case. When you remove the case, the battery STOPS working. So if you are in the middle of changing its thermal paste, upgrading ram, upgrading ssd, etc. KEEP THIS IN MIND. In my case it said battery had 38%, plugged in. But in reality it would not charge over this amount and if i removed the cable, it would die instantly.

[@ZaineOrionAfton]

THANK YOU SO MUCH!!! i thought i was gonna have to get a new pc

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@jocelynnightingale3053]

My Acer only charges to 41%. Usually keep it plugged in when using but haven't used in several weeks. By the way you rock!

[@PC_Monkey]

Thx :) Have you tried the steps seen here?

[@jocelynnightingale3053]

@@PC_Monkey Yes, I did what I could. My problem is the Acer wasn't charging, then it was and went to 41%. I tried the updating you recommended and eventually, the charge went to 100%. But the orange light still is blinking. Do I have a Gremlin in my laptop?

[@PC_Monkey]

@@jocelynnightingale3053 Could just be a weird update that needs to happen. If its charging to 100%, you should be good now. Or the battery is on the way out and should be replaced at some point

[@jocelynnightingale3053]

OK, so it is a Gremlin. Working fine and not going to worry abut this future. Thank you for your time. It is much appreciated.@@PC_Monkey

[@ShAdoWVeRsE8]

Welp, I've struggling with this one hard. I've used a brand new charger thinking it was that. I've bought a brand new battery, it wasn't that. I'm not sure what to do with it now. It turns on when plugged in but it's simply not charging at all. If something became disconnected in it, would that allow it to remain on with no errors and prevent the charge???

[@PC_Monkey]

If all these steps didnt help, you would need a new battery. If you have already replaced the battery, is it a brand name Acer battery or generic?

[@ShAdoWVeRsE8]

@@PC_Monkey Its generic. The battery light would blink, but I discharged it and put the new one back in, and that stopped but it's still not charging. I've tried the driver uninstall trick, not that either.

[@MsOremy]

Thank you. It works swiftly.

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@Gaurav-ii7io]

Even I had similar issue where I had spilled a soft drink on my touchpad. Luckily only my battery was damaged which I had replaced. Although the people from service center told me that it might affect the life of the laptop. Still something is better than nothing

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@AbhijitSarma18]

Hey man, would appreciate your advice for this: I've been facing a lot of issues with my Acer e5 575g 56gy laptop and i'm at my wits end. So two months back, the laptop charger suddenly starting charging the laptop erratically. If we adjusted the socket a bit, it wouldn't charge, and at other times it would. After a while it completely stopped charging. We got a replacement charger, and all of a sudden, Windows would not detect the battery, a cross sign showing on the battery icon. However the laptop would run fine whenever the charger was plugged in. The moment we removed the charger, it would go off. I followed the guide to restart the battery via pin method, which did not work. At the service center, they put in a new battery, and this time while the battery was detected, the charge stood at 0%. I asked them if the issue was with the connectors inside, and they said that it was their new battery itself which was faulty. What should i do now? I could get a new battery myself and replace it, but is there any way I can check whether the issue is in the internal components or the battery? (Battery is internal).

[@PC_Monkey]

Yes, I would get a new battery. However, your power jack may also be faulty if the charger needed to be at a certain angle to charge.

[@bloxplayz2249]

,

[@shadygoat9146]

Heya! Great video, im trying to do the voltage tests but my volt meter's pins are way too thick to be put on the inside part of the charger.. any tips? Also how do I know which are the ground pins on the mother board? Is it just any one of them?

[@PC_Monkey]

Whats happening with your computer that makes you want to test these components?

[@shadygoat9146]

​@@PC_Monkey Hey, thanks for your swift reply I have 2 batteries (1 new, 1 from an old laptop), and neither are charging. One is at 0%, and the other is apparently at 81% (for the past couple of months like that, so yeah its broken) If i unplug my computer out of ac then it shuts off right away

[@PC_Monkey]

@@shadygoat9146 If, after all these tests, you have not found the problem, then your battery itself is most likely the issue and would need to be replaced.

[@priyankapawar2271]

Put a small pin inside and then do the tests

[@thundeyt8284]

@@shadygoat9146 GUYS!!!!@@@@@ VERY IMPORTANT TO READ!~~~ Some acer models come with a weird sensor that disconnects the battery once you remove the lid. There is a small button close to the ram section that is pressed by the case. When you remove the case, the battery STOPS working. So if you are in the middle of changing its thermal paste, upgrading ram, upgrading ssd, etc. KEEP THIS IN MIND. In my case it said battery had 38%, plugged in. But in reality it would not charge over this amount and if i removed the cable, it would die instantly.

[@nathyn81]

Aspire F5-573 has a switch below the RAM / Hard Drive cover. The cover needs to be installed for the laptop battery to charge / run. Found out this today after replacing the battery in mine

[@PC_Monkey]

Cool info! I have never come across a computer like that before !!

[@FMRA46]

Hey, I'd like to ask a question regarding my laptop, it's lenovo B41-35. The problem is, my battery is at 0% and it says plugged in, avilable and there's this blinking orange light in the power indicator. Any tips? Thanks

[@jubei612]

replace battery

[@meatball7608]

Tysm! I’ve been trying to fix this forever!!!

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@aegisraven1284]

Question! Went though all the steps, found the third pin in the laptop battery space with no voltage and the next two down to 27 from 33 across the others, assuming this is internal damage? Or should the battery still charge across the remaing pins??

[@PC_Monkey]

Its hard to say as the number of battery pins varies by brand and model. It would be unique to your exact computer. If another battery does not work, and the other steps have been tried then yes, it would most likely be motherboard damage.

[@aegisraven1284]

@@PC_Monkey thank you!

[@PC_Monkey]

@@aegisraven1284 Happy to help :) Always here if needed !!

[@avm149]

Hi i have the same issue. .already got this checked and they said that the problem is with the pin in the laptop. If that is the case can it still be fixed?

[@PC_Monkey]

@@avm149 Its usually not cost effective to change pins that are defective. Its usually a time when you would replace the motherboard.

[@shabahatalisayed1676]

Hi @pcmonkey I am unable to download updates its always on 0 kb total 0 % complete.. tried restarting my laptop several times still not resolved can u please help

[@PC_Monkey]

Try running the Update Troubleshooter as seen here; kzbin.info/www/bejne/enXZY5qAec-Zha8

[@hiteshdaudia]

Thanks for the video. I have an acer aspire 5732z and battery AS09A31 rating 10.8v 4400mAh 48Wh. I brought a battery and it doesn't work or charge showing flashing orange light. The rating is 11.1v AS09A41 on the new battery. Would this battery still work? Can you recommend a good place to buy a battery in the UK? Thanks

[@angelparay1914]

Hi can I ask? My laptop suddenly stopped working and the main AC is not heating like it used to do whenever I charge it, do you think the problem is my AC? Thank youuu so much. I badly needed an answer. Thankyouu

[@PC_Monkey]

1. You can test the charger as seen here: kzbin.info/www/bejne/j3PLpIl-nsmYfac 2. How is the computer not working? Is the battery not charging or is the computer not turning on?

[@angelparay1914]

@@PC_Monkey Thank you so much for replying. I really appreciated it a lot. My laptop charged the other day but it needed to have specific position to charge continuously. Do you think the problem is in my charger or was it in my laptop? Thank you again. I hope you could give me an answer. I was so afraid my laptop is seriously damaged

[@PC_Monkey]

@@angelparay1914 If the charger plug needs to be in a specific position, then your most likely looking at a bad power jack in the computer unless the charger plug is noticeably broken. If the power jack is on its own board, then its an easy and usually cheap repair. If the power jack is part of the motherboard, it is a more complicated and could be a more costly repair. Let me know if you need any more help with either of those :)

[@Thalapathy982]

Thanks

[@PC_Monkey]

Your welcome !! Happy to help :)

[@GiselleBrace]

Great help thanks. I have an Acer Aspire v3 771g and Windows shows power is plugged in but the battery stuck at 34% charge and not increasing. My Multi meter confirms charger is working OK steady around 19.2v. When i test the pins delivering power to the battery from the motherboard, all pins show around 3/3.2 but one pin has no output showing on the multi meter. Is that the issue stopping my battery being charged?

[@PC_Monkey]

Not all pins to the battery will show power. Have you tried the steps seen here in this video?

[@wibowo_ha]

Thanks a lot.. its really helpful

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@snowkongxueer4869]

My laptop still isn’t charging. Should I change my laptop charger or battery?

[@PC_Monkey]

It could be both, but most likely its the battery. I get most of my computer replacement parts on Ebay or Amazon :)

[@kurtjanssens6475]

Hello,thanks for this video, I have a question for you,I have an acer aspire 5741g and I did measure the pins that make contact with th battery ,with the ac attached I have 10,2v on pin 1 and 2 ,then 0,01v on 3 and 2,05 on pin 4 and 3,37 on 5 and 6.any thoughts on that?Thanks.

[@PC_Monkey]

Every computer is different but that should be ok. Not all battery pins will have the same V and some will have 0. Is your computer working well but not charging the battery? If so, have you tried the steps seen here?

[@kurtjanssens6475]

@@PC_Monkey it wont charge when the ac adapter is plugged in, at first it did boot up,not any more.And I can't find the cmos reset anywhere.

[@marypheil2085]

my acer note book wont charge when plugged in i feel like it's where it plugs into computer but do I need to buy new charger

[@PC_Monkey]

Your computer turns on and works well other than not charging the battery? Your on the correct video. Have you tried the steps seen here yet?

[@boston4578]

THANK YOU VERY MUCH , CHEERS

[@PC_Monkey]

Your welcome !! Happy to help :)

[@jamesmondok8635]

Thanks for explaining all of this so clearly!!! You’ve got a follower and thanks again!!! James

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@aungkyawkyaw7338]

Thanks sir very clear thanks

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@tenuundavaadorj4860]

My laptop sometimes not charging and battery works fine. When i remove my battery and turning on my laptop it shutdowns after around 20 sec help??

[@Blendi134zfhi]

HANK YOU!!! I have been trying to figure this out bad charger my adapter volt was lover than my laptops battery

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@karenjeanberonque2952]

Hello @PC Monkey! Just this afternoon, I encounter this problem on my laptop, it's Acer Swift SF314-56G model. After 100% charged I plug out the charger but after 10-15 mins of using, it says Locked and turns to black screen and after that I plugged in the charger again and open my laptop however the battery is no longer storing charge. needs to plug in for it to be used. I tried the first step in ur video but windows are up to date. I can't perform the second step which need an ameter since I don't have the device. I am so curious about the word appeared before that battery problem "Locked" then shutdown. Any thoughts??

[@PC_Monkey]

If, after all these tests, you have not found the problem, then your battery itself is most likely the issue and would need to be replaced. Feel free to comment or ask questions :)

[@Shaunss]

hey, i've got an acer predator g3-571. i've figured out that the battery is definitely the culprit, but i'm not sure what model battery i should be getting. any suggestions or tips to finding the correct model?

[@PC_Monkey]

Is this your battery? www.ebay.com/itm/334239097260?hash=item4dd233e1ac:g:vPQAAOSw49lhp-uo

[@blossomdictiontech6891]

I am enjoying your explanation it has been really helpful. Please i have an issue with my Intel HSBUB-SDS laptop at a point the battery was just showing longer hours like 9-20 hours and but i would use it for up to 8 or 9hrs before it shutdown and it doesn't go beyond 50% or 90% before shutting down. But after i reinstall the window again cos i had to format it, so presently the battery is just showing like 17 minutes remaining and before i know it the battery will go off before that elapse. What could be the solution please?

[@PC_Monkey]

1. Were you able to try the steps seen here? Can you also try the steps seen here? kzbin.info/www/bejne/ep69lYeKith6iK8 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?

[@blossomdictiontech6891]

@@PC_Monkey I tried the steps here, and still the same No spill of any sort, but there was windows update done on it recently

[@PC_Monkey]

@@blossomdictiontech6891 If none of those steps helped, I would next try replacing the battery

[@blossomdictiontech6891]

@@PC_Monkey how do I get the replacement battery, I ask the store here in Nigeria but they don't have it. Can you recommend any place I can buy one? The laptop is: Intel Ultrabook HSBUB-SDS

[@PC_Monkey]

@@blossomdictiontech6891 I usually get my computer parts on sites like Ebay, Amazon, etc. Have any places like that near you?

[@CuongPC134]

Thanks bro for the great video. I have battery not detected problem with my F5-573G but I have no electric metter here, my city is in social-distincing now and I can't get it. I tried to plug out the inside baterry and the laptop still works. When I plug in the battery, the charging light is red in about 1 minute then it turns off. The battery percent is always 0% So I need to replace the battery, right? Thanks again

[@PC_Monkey]

Yes, it sounds like the battery should be replaced. Good luck with lockdown :(

[@CuongPC134]

@@PC_Monkey thank you, I just saw this video last night and I subscribed your channel immediately, very helpful

[@PC_Monkey]

@@CuongPC134 Thanks !! Glad this video was helpful :):)

[@CuongPC134]

@@PC_Monkey Hi guys, I just bought a new battery and replaced it. But I'm facing to another problem. When I plug the power, laptop works normally including charges battery but when I unplug the power, using battery, I can only use the laptop within 10 minutes, sometimes 8-9 and sometimes 2-3 minutes. Do you know why and how can I fix it?

[@PC_Monkey]

@@CuongPC134 Is the new battery a brand name battery or a generic one? If the battery is not the issue, you may be looking at a bad battery port on the motherboard :(

[@LELOOSHIAN]

Hi there. Thank you for a great demonstration of how to deal with the battery aspect of this particular brand of computer. I have a rather older version of TOSHIBA SATELITE A665-S6070 laptop. I just ordered a battery pack from Amazon and installed it. Plugged it and hoped that it would work. It shows that it’s fully charged but when I unplug the charger to see if it would run on the battery power alone, to my dismay it’s just doesn’t start. No power. Has no start, no go. In this case, What do you think is the problem. Any help would be greatly appreciated. LP

[@PC_Monkey]

Have you fully updated as seen here? Also, was the replacement battery a brand name Toshiba or a generic? In my experience, only about 60% of generic batteries work :(

[@dee1251]

hey how about the actual charger port in the laptop, i had issues with that before, you know sometimes when the laptop gets tugged with the charger plugged in it causes the actual port to get damaged or disconnected inside. I had this issue before and had to replace the plug itself

[@PC_Monkey]

You can test the power jack as seen here; kzbin.info/www/bejne/fqHEk6mog8aimrc If its lose and only charges at certain angles then yes, it would need to be replaced.

[@ClaudiaMagilke]

So here's my situation so basically the computer was doing fine but the battery doesn't charge so I went ahead and ordered another battery the battery went in great the computer booted up and then it went into this automatic repair mode which is absolutely insane because I can't get out of it if I go to hit F10I don't want a system recovery because I have great files on my computer so I don't understand where I'm going from here

[@ClaudiaMagilke]

And i never got a battery error I was just not able to use it if it wasn't plugged in so I ordered a new battery and then all of a sudden I started getting these really weird things where it was going in to start up repair mode

[@ClaudiaMagilke]

OMG went through the advanced options and got it all set up believe it or not with the new battery I cannot believe it used to be attacked 25 years ago I guess I still remember some crap thanks anyway but I will watch your channel because it was informative

[@PC_Monkey]

@@ClaudiaMagilke Glad your all set :) Always here if needed !!

[@eulettemundy2938]

Thanks a lot!

[@PC_Monkey]

Your welcome !! Happy to help :)

[@sravan4223]

Hi , my Acer aspire 5250-bz467 laptop previous battery is 10.8v 6 celled battery, does it supports 10.8v or 11.1v 9 celled battery.because the manufacturing date of my laptop is 2011.

[@lourieg.lesterio6516]

I will try this tom. 🙂

[@PC_Monkey]

Good luck !! Let me know how it goes :)

[@temesgentekie8201]

I have a aspire r13 and it works when I plug the adapter but it just turns off when I u plug even I left it to charge for like 2 hours and didn’t charger and when I plug in the adapter it starts to work but it’s just stays on 0%. I just help if I need to get new charger and do I need to fix it

[@hgbkl5877]

I’m not sure what happened with mine, I spilled tea on it but lifted and tilted it to make sure most of it didn’t seep in through the keyboard, I then opened it up and cleaned up what I could (a stripped screw prevented from completely removing the motherboard and battery) it seemed mostly dry from what I saw but then again I didn’t get a look at the under side of the board when I flipped my acer, I did disconnect a few things including the battery and reconnected them, but when I turned it on it was fine aside from a pink light instead of the blue which I had never seen the last times I reconstructed it after a cleaning and my battery was not charging despite being plugged in, never had I any issues from my charger before this, currently I’m downloading an update like you said but I’m not so sure that will be the solution, I’m a bit lost on what to do /edit: when I remove and plug back in my charger it makes the noise indicating its plugged, not sure if that means anything or not /additional edit, my acer is not the one in your video, its an Acer Aspire 5 A515-51G-30TP

[@PC_Monkey]

So your computer turns on and works well other than not charging the battery? Let me know how the steps seen here go for you :)

[@hgbkl5877]

@@PC_Monkey Yes, it was working just like normal aside from the new pink light replacing the blue and my battery not receiving charge. however the battery was on 21% when I watched your video and as I got the update and restarted the computer it had shut off, I'm assuming the battery had died, when I plug in the charger there is still no sign of charge, only two times a split second flash of orange on the LED and then goes dark, now no flashes of light. might get it checked out by a tech repair and try to replace whatever needs to be replaced myself, is that a good idea? /edit: my charger cable should be fine by the way, I have a feeling the issue may be the internal cord of the laptop that connects the charging port to the motherboard or the battery cable and its port to the motherboard, perhaps tea got on it or in my half asleep state I was not careful enough unplugging and plugging them back in

[@PC_Monkey]

@@hgbkl5877 For a computer that does not turn on, try this video first; kzbin.info/www/bejne/hmSsaJd6pdB9ptU. Let me know how that goes :)

[@hgbkl5877]

@@PC_Monkey Incredibly useful, thank you. However I do not have the tool needed nor the time, not till come this weekend, I will let you know how things go when friday passes. Thank you again, you've been a great help :)

[@PC_Monkey]

@@hgbkl5877 Good luck !! Let me know how it goes :)

[@leo2689]

Have an Acer SWIFT 3 SF314-54 55S5 and only turns on when charger is in (sometimes the 'Critical Low Battery' message also appears and turns off). But when it does turn on, the battery says it is charged at 100%, but when I take out the charger, laptop turns off. What do I do? Where do I check for the correct battery or charger if they're needed? Thanks!

[@PC_Monkey]

Sounds like you should replace the battery. I usually get my computer parts on Ebay or Amazon. Does this look like your battery? www.ebay.com/itm/Genuine-Acer-Swift-3-SF314-51-Replacement-Laptop-Battery/202541379756?epid=1939297643&hash=item2f286830ac:g:T4gAAOSwh7tcGMKx

[@mikodenzoOcO]

Im not sure about this but My Acer Laptop (Aspire E14 475G) had a Battery not detected icon where even tho its plugged in, its mot charging, so does this mean I have to replace this Laptop's battery even though its inside the laptop, which battery model should I buy?

[@PC_Monkey]

Have you tried the steps seen here yet?

[@sivavinjarapu7819]

Thank you so much

[@PC_Monkey]

Your welcome !! Happy to help :)

[@SIMO-eb1hw]

Hi my friend I have acere laptop I usually don't use the battery I just want to know is there any possible way to stop the battery from charging when it is full without removing it

[@TerryMcUzi]

Thank you. Literally, just thank you.

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@khentdelacruz6198]

why? thankin me

[@mohitlohan_]

please help how did you solve it

[@mohitlohan_]

I'm also facing the same issue my laptop is not charging

[@PC_Monkey]

@@mohitlohan_ Have you tried the steps seen here yet?

[@JacobOlli]

Even though mine was plugged in, suddenly it say critically low battery. This has happened twice for me now(in maybe 3 months), should i get a new battery or new charger?

[@PC_Monkey]

Follow the steps seen in this video. Test the charger to see if its the cause.

[@Superman7awill]

Awesome thanks

[@PC_Monkey]

Your welcome !! Happy to help :)

[@julianecosto6537]

My acer laptop :( It only charges when plugged in and it immediately turns off if the charger is plugged off. Please help me. I already tried the step of ur video about the updates & install it but nothing happened.

[@PC_Monkey]

So your computer turns on and works fine but turns off if the charger is removed?

[@julianecosto6537]

@@PC_Monkey yes po

[@PC_Monkey]

@@julianecosto6537 I would first think the battery needs to be replaced.

[@Vick-s6y]

this is what my laptop is doing i got a new battery, adaptor and chord for the adaptor and yes correct volts etc is the new battery faulty?

[@Vick-s6y]

when turned on and charger plugged in it says battery is 63% plugged in charging

[@quiyan3756]

I just recently replaced my battery as I found out it's bad after following all these. But now (a few weeks of using the new battery), I got a new problem. My batter status says fully charged (100%), but whenever I unplugged the power adapter it automatically shuts off. It won't power on without the power plugged in. Also, the charging light indicator stays on "orange" which should be "blue" as the battery status says fully charged. Hope you can help!

[@PC_Monkey]

your on the correct video. Have you tried the steps seen here yet?

[@quiyan3756]

@@PC_Monkey Thanks for responding. Yes, I already had - hardwares appears to be in good condition.

[@gentra69]

@@quiyan3756 hi bro, is your problem solved? I've the similar case.

[@carissamaquinto8123]

I Have a similar problem, were you able to use your laptop already?

[@sivavinjarapu7819]

Hello .I would like to ask a question regarding my laptop acer travelmate P259-M model showing no battery is detected..please answer me..

[@PC_Monkey]

your on the correct video. Have you tried the steps seen here yet?

[@MsSatria18]

hi, my problem is at battery icon shown 0% available (plugged in) even after changed new battery. already follow your guide, i even uninstall the battery ac charging driver and restart the pc but still 0%. fyi, the adapter is original adapter came with the laptop. please help

[@PC_Monkey]

If the old battery didnt work, and the new battery does not work, and the issues here are not the answer, then your most likely looking at a motherboard issue :( Is the new battery generic or brand name?

[@laurawoolf7835]

Hi. I have an Acer Aspire R13. My power just died so brought a new charger still no power so I brought a new battery still no power and no lights to say charging or even mains or batter. Can you please give some advice as I have looked inside with a powerful magnifying glass and can't find any fuse or any of the circuit's damage. I took all power off from mains and battery held the power button for 1 minute and put battery back and power cord still nothing. Even pushed the reset I am now failed so need your professional advice please. Thanks in advance

[@PC_Monkey]

For a computer that does not turn on, try this video first; kzbin.info/www/bejne/hmSsaJd6pdB9ptU. Let me know how that goes :)

[@anotherxrdsacc4711]

I've got a weird issue with my battery. When my laptop is not plugged in (even with full battery) it doesn't respond to anything. To turn it on you have to plug the charger in, press the power button, and then you can unplug the charger and use the pc normally

[@Username80020]

DUDE I WANT TO HAVE BATTERY FULL BUT I DONT IT FUCKIN SAYS "no battery detected" OMG OMG MY PARENTS WONT LET ME HAVE ONE AND I JUST HAVE DTUPID ADAPTER FUCK MY LIFEE!!!!!!!!!!!!!!!!!!!!!!! I WANT TO KILL YMSEFL

[@mikebintner1643]

Hello, my older acer travelmate 653-m stopped charging and it’s driving me crazy. Everything I followed and still having an issue. My question is how many of the pins on the computer should have voltage to them I have 3 with power are 3.5 volts and the rest have no voltage? Also battery indicator light keeps flashing and battery now on my second just drains and never charges. Any thoughts???

[@PC_Monkey]

If, after all these tests, you have not found the problem, then your battery itself is most likely the issue and would need to be replaced. Its usually 3 or 4 pins should have power so you may be ok there.

[@abdirahohussein2567]

very nice sir thank you

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@emperorkhan9941]

Hey PC Monkey. I have a Acer Travelmate 5730. When I'm home i used the power cord and have the battery removed so it does not constant overcharging. Now my laptop wont start? My battery is too old and as soon as it's charged it runs out pretty fast. What to do, please help. Thanks in advance. Kind regards.

[@PC_Monkey]

1. Are there any signs of life at all when you try to turn it on? Lights? Fan, Motherboard, or Hard Drive sounds? Anything seen on the screen? 2. For a computer that does not turn on, try this video first; kzbin.info/www/bejne/hmSsaJd6pdB9ptU. Let me know how that goes :)

[@veinahpets8335]

Thank you! I was using the wrong charger! 🙈

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@cheyennelabrosse9813]

mine doesnt charge when plugged in and when i pull out the charger it shuts off

[@PC_Monkey]

Sounds like you need a new battery :)

[@TheBigFish9]

Mines the same did you find a solution?

[@alexpapingi1338]

Is it normal for a first time turning the laptop on. I just bought it, brain new from the shop and when I turned it on the battery was 30% and I don't see the battery icon lighting and it's not charging. Is it normal for a first time turning on the computer? I am worrying if something is not okay with my pc

[@PC_Monkey]

No, that should not be normal. Try to run the updates as shown here. If that does not solve the issue, I would return for another one.

[@leahs.roslinda7268]

Whats the perfect battery to replace my acer aspire one model ZHZ netbooks ,. Thank you

[@PC_Monkey]

Im not familiar with the Acer ZHZ model computer. You can see your computer model as seen here; kzbin.info/www/bejne/pGOygWSqe51mmcU

[@kittiesletsgo]

Hi, I have an Aspire 5 laptop. When I connect it's charger it would indicate that it is charging but won't charge up. It will just stay to 18%. May I ask what other method to use to fix it? Note: Battery type is compatible, Already did updates, and all.

[@PC_Monkey]

If, after all these tests, you have not found the problem, then your battery itself is most likely the issue and would need to be replaced. Feel free to comment or ask questions :)

[@kittiesletsgo]

@@PC_Monkey it's a built in battery, how should they normally repair it? Any advice if I should bring it to a repair shop or just wait for me to buy a new one? Is it expensive to do a repair for built in batteries nowadays?

[@PC_Monkey]

@@kittiesletsgo No. Built in batteries are just as easy with the right tools and if you know how to get into your computer. Does this help get into it? kzbin.info/www/bejne/j2OuZoxrpJWUpas

[@Chris-wo6gc]

my computer requires 19amp but the charger is set to 20, is that the problem?

[@thabanganthony3965]

Thank you very much 👏🏽👏🏽

[@PC_Monkey]

Your welcome !! Happy to help :)

[@kianlawrencegerali8040]

Minse is disconnect and connect again what is the problem with that??

[@PC_Monkey]

Your battery shows connected / charging and then changes to not connected / not charging? your on the correct video. Have you tried the steps seen here yet?

[@JustOneKnight]

Is there a way to charge battery without the power cord like ...from another laptop. My power cord connection burned up melted and broke the socket it goes into...I still had charge laptop was working but can't use power because it can't be fixed without costing more than the laptop did. 😢

[@PC_Monkey]

No, the advised way to charge the battery is with the proper cord. Sounds like the computer needs a motherboard repair :( Sry. If you replace the motherboard yourself, it could be much cheaper than paying someone. Want help finding a replacement motherboard?

[@dragontiger624]

Edit: i have to wait and see if i can get a multimeter, i was at tge wrong part of the video, my computer is powered, and says fully charged on the screen, but soon after i unplug the charger its shuts down from lack of charge

[@PC_Monkey]

I dont understand your comment. Are you trying to upgrade to Windows 11? Is your battery not charging?

[@dragontiger624]

​​@@PC_Monkey i got the wrong part of the vid, my comment is changed

[@cricketlovers3207]

​@@dragontiger624 i have same problem bro what did you do to fix it

[@dragontiger624]

@@cricketlovers3207 dont have a multimeter yet, pray that the computer last until you get one

[@iwatchyou001]

i replace the chip bios and battery with new but not detected

[@PC_Monkey]

I dont understand your comment. What brand and model computer do you have and whats the issue with it?