TO Support did finally reply to me: You are stuck with the sellers return policy. Luckily I bought at a local shop and they took care of me--though got a warning it was past their usual 30 days.
@ronnieelspass87833 жыл бұрын
I have had the same problem, I am very disapointed with the product as well with the support
@oscarstubbs24964 жыл бұрын
buttons choose to not light up at random
@alvaroinfantes3 жыл бұрын
I had the same issue, is not the battery pin contact. It is off and never turns on. Brand New battery... lucky I bought on Amazon and the return me the money.
@GuitarsAndSynths6 жыл бұрын
Wow that sucks I was gonna buy some stuff from them but will wait until they fix their QC and support issues.
@djtimtim9979 Жыл бұрын
I have a dead K.O! It hurts!
@OG_Zlog Жыл бұрын
Same here, literally just died. I am so pissed.
@OG_Zlog Жыл бұрын
There’s a fix, I’ll upload a video of the fix.
@fletch94134 жыл бұрын
same thing happen my PO-32 died yesterday for no reason I was so bummed. lucky I've only had it for less than 3 weeks and I contacted the store and told them I had a faulty unit they said they would check it out and swap it for another they have in stock.
@drowning4fun4622 жыл бұрын
same happened to me. two of them.
@chris.dillon6 жыл бұрын
You did the push the battery holder tabs in thing right? Is that what you mean that you know it's getting power? I have no idea what the warranty is. Worrying!
@fabbrismidnight6 жыл бұрын
Yes I did. Also tested metal tabs with multimeter to ensure the contact was happening. I've sent two messages to Teenage Engineering support and nothing but an automated "We are busy lately but will get back to you" response. It has been two weeks. Store I bought it from says they claim a one year warranty, but good luck getting that honored.
@chris.dillon6 жыл бұрын
My PO-32 turned off last night after watching this video while jamming. It's the same age as yours (first song, same day). I bet it dies soon like yours. :| I wasn't even searching for PO fail videos. I was just looking for jams.
@fabbrismidnight6 жыл бұрын
hehe I hope you'll be fine. Based on Amazon reviews they don't fail too often.
@martinruyant68846 жыл бұрын
that sucks! I got my hands on one (used - mistake from the amazon seller) and it worked for a few secs and then died. Were you were able to fix yours (how?) or did you have to send it back?
@fabbrismidnight6 жыл бұрын
I pinned an update comment: TL;DR You are stuck with seller's return policy. Double check your battery tabs are pressing right (common issue but wasn't my problem).