I Visited The UK's BIGGEST Grading Company! Ace Grading Tour

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Today we get to go behind the scenes at ‪@acegrading‬ - the UK's biggest grading company! We even got a tour from the owner ‪@RandolphPokemon‬ who shows us exactly what goes on behind the scenes and how your Pokemon & other TCG cards are actually graded!
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[@clairecole2]

Getting ready to send some of my yugioh cards in for grading. Never graded before but it was a no brainer for me to support a UK based company over sending to the US as the more people that support them the more respected they'll be. Great to see how thorough Ace are with their process too and the labelling aesthetics are beautiful

[@PokiCollectorVinny]

Really interesting video, I'm expecting a return from Ace at the minute and this has given me a bit more confidence in the way they grade, it is gutting when a card doesn't come back a 10 especially when you're expecting one but when you go down into that much detail for a card to reach a 10, it makes it feel even better when you get a 10. My one and only point I'd like to make is that Ace's grading scale says "An Ace Mint 9 is a card that exhibits nearly identical quality to that of a Gem Mint 10 card", this makes me wonder if maybe a 9.5 is needed to bridge the gap between a 9 and 10. Other than that, I can't wait for my latest return for which I used PokiChloe's code as well 😁

[@johnchan9392]

Very intricate processes that Ace Grading does to each card. Using technology vs the naked eye only provides an equal grading system for all cards. The overall slab and label appearance are far better than PSA and CGC. I wonder if Ace Grading will have an office in Canada. Thanks Chloe for the video walkthrough of Ace Grading. 👍

[@BaseSetTom]

We do accept cards from Canada already, but keep your eyes peeled for more international developments soon!

[@NitroxVsGaming]

Great video, Chloe! I also love that you gave Ace another chance. I remember you making a video about them when they first launched and it's great to see your opinion change.

[@DontCareNotListening]

Money talks

[@Denholm13]

I submitted to ace when they 1st started because i love Randolph. Since then ive never sent anywhere else, love the slabs and the labels. Great service at affordable prices

[@BaseSetTom]

Thanks for the support!

[@PokiPink_Vicky]

Incredible watch as always Chloe thank you so much for sharing with us x

[@llB0JANGLESll]

1999 Base Set Chansey Holo #3 - Beckett 8.5 || Ace 6 2001 Neo Rev Blissey Holo #2 - CGC 9 || Ace 7 2003 Ruby & Sapphire 1st Edition Chansey EX Holo #036 JPN - PSA 6 || Ace 5 2002 Aquapolis Chansey #69 - PSA 9 || Ace 9 2002 Neo Destiny 1st Edition Chansey #31 - PSA 9 || Ace 9 1999 Base 1st Edition Chansey Holo #3 - PSA 4 || Ace 4

[@kdufflive]

If these guys ever got a US based location, these guys would be my go to. I just can't justify spending all that money for shipping. Love everything about their slabs and labels.

[@BaseSetTom]

Keep your eyes peeled for many more international developments!

[@kdufflive]

@@BaseSetTom Will do! 😁

[@PokeMiff]

Hey PokiChloe. Thanks for doing this video, I've always been so curious to see how the grading works but thanks to autism and anxiety could never go out and see it in person. Amazing video!!! 🙃

[@DarkSunset95]

I have a couple of Lugia cards graded with ACE, and one came back a 10 which really caught me off guard! The only thing is, sadly the inside of the slabs (I think they were using the older slabbing method) have scratches and nicks around the label which makes them not as perfect as they normally are. They're still beautiful slabs and the cards are protected so well though! Also, ACE slabs are quite heavy compared to any other company, and I don't know if it's just me, but I actually really like the little bit of extra weight

[@casperstour]

Big man randy! Love the guy! So kind of him to allow you to do this. He's so awesome!

[@pokeshawnzy]

That 1st Ed shadowless Chansey look familiar 🧐😂. Awesome video! Loving them color match labels

[@GG_Mochi]

Loved learning about this process and the sticker label on top is super cute!!Amazing content 🎉!!

[@Matt_R-]

Interesting to see a tour of a grading company and I do like the slabs and labels. Also Interesting to hear how people had difficulty cracking the ace slabs, I opened one ( older slab ) with a dart and it took 30 seconds

[@wickus7123]

Cool video , nice to see how the grading works

[@alanamh]

very interesting video, great to see behind the scenes!

[@podge17htid]

Waited Ages for a Tour of ACE, love to see how it works. Great Buisness I would love it if we could preview the labels before we purchase though as i thing some of the colour match labels look better than the ACE Art Label. Had a couple back that i wish the labels had been different. ❤❤

[@ryantasker6674]

Hope Ace keep going from strength to strength. Appear to have a consistent and reliable grading process and the best labels on the market!

[@BaseSetTom]

Thanks Ryan!

[@Thegardener87]

This is a great video. Really helps people understand how much work goes into grading. Nice one 👍🏻

[@aaronscott2278]

The opening mouth thumbnail is epic !

[@adammcdonnell41]

Thanks Chloe, I've been really unsure where to send some cards as we are very new to collecting my boy and I.. hope to meet you at the London card show.

[@kubagorecki9522]

Love them cards beautiful!

[@CAeuJohno123]

Ah i cant agree with what randolf said "on face value, you cant see alot of the issues, especially when its in a slab" but isn't that the point? If it looks good to the naked eye, is that not good enough? Especially in a slab... if it looks like a 10 to the naked eye, why use some computer that wasnt even around when grading started, to knock it down a grade? Unfortunately i wont ever grade with ace. But i do think their labels are the best on the market. For display purposes they are amazing. But i cant under-value my cards based on what some ai tells me. Humans collect the cards so humans should decide the grade

[@lazybeatx1843]

I've got a ton of ACE slabs, and I enjoy them. The only thing that is annoying is the change in slabs from the old version gave a better slab but took away the clarity of the card. When I view my cards in the new ACE slabs I can see the crinkles in the card sleeve and it just takes away from the finish. The new slabs look better, but I dont like that the cards are sleeved inside the slab. I guarantee they will change again to where they use the same kind of slab without the card in a sleeve, because I know alot of people aren't happy with the sleeves. If this happens and they don't do some seriously heavy discounts to get my cards reslabbed, then Im just going to stick with PSA for consistency.

[@charbabyFNF]

They SLEEVE the card in the slab? That's weird... I defo won't grade because of that.

[@lazybeatx1843]

​@charbabyFNF Yes they do, they say it's so the card fits more securely in the slab. I know they are going to change this in the future, because I don't know anyone who has been happy about the change. But if they change this slab again for a 3rd iteration in such a short period, I'll just pay the extra few £ and stick with PSA.

[@charbabyFNF]

@lazybeatx1843 interesting, thanks for explaining that. I've not known any company do that but equally I know people say about the movement in PSA slabs so it's a balance I guess but looks weird in a sleeve in a slab

[@FishingonChesil]

@@charbabyFNF they have just announced this is changing

[@shakool2kool]

Great seeing a behind the scenes vid

[@ROTMGmimighster]

Interesting video. Good to see they are strict with grades, I thought as much from my submission. A lot of people immediately dismissed Ace because it seemed like everyone was starting a grading company at the time, but I think they're a great option if you're in the UK. Obviously they won't add as much value to your cards as the bigger grading companies at the moment but if/when they expand to the US I don't see why the couldn't eventually become one of the bigger companies. They have strict and consistent grading with nice slabs and the people behind the company collect Pokemon themselves and listen to feedback. GL to them :)

[@BaseSetTom]

We are definitely built on a foundation of collectors, and even our non-collecting background staff have also found themselves being sucked into the hobby in their own ways! It's something we are all incredibly passionate about, and thank you for your comments and luck! :D

[@jamieperrin8955]

Would've been cool to see how Ace come up with the art on the top of their labels.

[@UltraPokeZ]

I like the detail and design that goes into those slabs. Its definitely different from other grading companies.

[@sorcererfromthesky]

The new arc design by PokeGrade UK is FANTASTIC!

[@themalvernline9015]

Awesome and different video! Loved it ❤

[@mattworley7043]

Shouldnt the grading be done based on what you can see with your eyes? I think if you want to go into imperfections that can only be seen with technology i think it should have another bracket above

[@PESKII]

i didnt know these guys are only half hour up the road from me... I finally have some cards to grade and think I might pop in for a visit.

[@ash3344]

Didn't get to see as much as I hoped, but I guess that's understandable. Got some of my own cards there now. Wouldn't go with anyone else! Ace is the best.

[@ch4520]

Are all the cards put in a penny sleeve, inside the slab? they would look better in a perfect fit

[@pizzaiolokavesh1176]

Nah I’ll stick with PSA and Beckett. They are the best for a reason. Randolph waffling was mad. The labels look like but quality I’m not convinced about. To me they’re a better CGC

[@trip88]

amazing video honestly, loved this !

[@bentley4305]

the edit of the builder kicking the ace grading slab LOL

[@SnowDogisVictorious]

Very interesting video. My only complaint is that you pronounced the last letter of the English alphabet as though you were an American ("A to Z"). 😅

[@SQUIZZAR]

there new slabs are best on the market for sure !

[@Zero-Investing]

Didn't the guy with the hat own ludkins or gradedcem who lost 100's of thousands of cards from psa as a middleman?

[@Scetzo]

Randy got a graded 10 meaning a 10

[@reynaldoray7539]

not the ponyta !

[@DOPECARDS]

Really Dope

[@yannseetanah932]

rip cgc 9 blissey 😥

[@Alchemist_YT_]

No way i never knew randy owned ace 😮

[@McKillop1993]

Just sent my first 5 pokemon cards, nervous, 😂

[@MowerOfTheLawn_]

did anyone else hear "a-crap-olis" ?

[@ishyaboy2k24]

This type of content only she can create. W innit

[@metamoney5213]

Walk in a clean room without a suit 🤣

[@diegofausto6488]

😃👍🏼👍🏼

[@Kareemspiritworks1]

Fly Video

[@LooseyPueblo321]

Bro, ace is a terrible grading company

[@MichaelDavis-kf9lk]

Why?

[@kkpachugaming1720]

😘🥰🇮🇳🥰😘

[@JennaDrews-vn3sl]

How much dose ace graiding charge per card

[@Denholm13]

Depending on label you choose but usually £10 cheapest with no discount codes

[@absoluteclownworld]

How grading works... if the grader is having a good day you will get a near accurate grade... if the grader just got dumped by gf or wife your 9/10 grade card will now get a solid 5. Mix in some other random BS and you have grading in a nutshell. 😂

[@BaseSetTom]

Which is why we have a grading algorithm that takes all graders inputs, parses it, and then it has to be checked by a senior grader as well, to guarantee that the consensus grade is matching. If not, it will get reviewed by the original grader, senior grader, and usually myself too! :)

[@shaunkolly7113]

I’ll pass thanks

[@sheawad2q2dqdq2d]

its sad to see you do a paid add for these people. the way they treated customers at gradedgem was vile. ACE should not be used and anyone that does use them and get a bad experience i have no sympathy. might have to re think my sub to you if you are doing paid ads for these type of companies. very disappointed in you

[@PokiChloe]

I didn't get paid to do anything with them, simply was invited to their offices so took a camera man and made a video walking around :)

[@Dude-etiquette]

No one wants to buy Ace

[@PokiChloe]

Lots of people love Ace! 🤩

[@Dude-etiquette]

@@PokiChloe Really (I don't mean to be rude) but it does seem like a well known grading company, I think people don't like CGS either

[@felixschiller2810]

pls touch the cards more without gloves.... there is always some water and fat on the surface of the hands skin, this will damage the cards any time you touch them

[@BaseSetTom]

I've had a lot of conversations about gloves vs no gloves, and I've reached out to many areas where delicacy is of the utmost importance. We reached out to high end book sellers, as this was one of the most like-for-like examples. Wearing gloves, though adding a layer of protection from the skin, adds too much risk of damage to fragile documents. We make sure all of our graders have sterile hands at all times, and touch the cards the minimum amount possible, with most of the handling of any card being done through the clear sleeve.

[@felixschiller2810]

clean your hands, put them under the microscope and watch the water comming out of your skin. I know its not much but it is always a little bit. Sorry didnt want to harm your graders, you are doing a great job! but it hurts in my hearth

[@EhrenSixon]

I wish Ace grading was more accessible in the US. I love the Ace label designs. But the shipping costs from US to UK is crazy.

[@Twistaspin]

now you know how we feel

[@KINGOZYMANDIAS]

I could say the opposite for PSA for us in UK

[@Valentineishere]

thats with everything, the shipping cost on any product from the USA to europe is a minimum of 30 bucks

[@kyleofwight8812]

Really interesting watch, thank you! I really like ACE but I find it so tough to get 10’s, and this explains why. It truly has to be perfect. Nice little exclusive there on the grading reveal sticker!

[@TimeCapsuleMonster]

Couple months ago I was thinking it would be amazing if someone would do a visit/tour of Ace Grading as it’s the company I use to grade my cards.. Chloe smashed it as always and looking good Rand and the team 😊

[@cristinaeden]

I’m confused at the start of the video they took out the cards touching them with bare hands. Why would they do that without gloves? That can affect rating later on

[@LupercalRising]

The price difference between a CGC 9 and an Ace 7 though

[@jkromes20]

lmao just walks into "clean room" and one without a sealed door or masks/ hair covers.....not much of a clean room imo

[@ChanseyFanDan]

a 9, an 8 and another 8 coming out of that printer. Someone's submission is getting SMOKED xD

[@gywii]

Ever since its release, Ace Grading seemed to me to be the future of grading. From the labels, to the mediatisation to the communication with the fanbase with videos like this, it just seems way more in-touch. Then again, I have never graded a card. But I'd probably use them if I did. I am even more confident after this video.

[@Valentineishere]

here is the thing, they are so precise that you might need to have the craziest luck to just get a 9

[@RoyalSubjectsMusic]

Great video as always very interesting to see how it all works. But, damn all the holos came back lower. 9 to a 7. Not really good advertising for Ace there. No one cares if you have a color matched label if its gonna cut the value of your cards in half. I can see how they would be really cool to use for your commons/uncommons or just cards you like the artworks of to get a custom label, that would be really cool but other than that ehhh idk.

[@rollahcoastah2811]

3:06 Your teams fingerprints all over my to be graded card.. No thank you.

[@TeddyCWT]

None of my American buyers want ACE graded cards. Even if it’s a 10 they want it raw price as they will simply crack it for PSA

[@BaseSetTom]

Thanks for coming along to see the team Chloe!

[@melonpip]

Shut up bellend

[@pokelennial]

Really wish they had a USA location too, I LOVE ace grading. The Ace Labels are incredible, and I love sending my cards to them. Just expensive to ship there for me! 😂

[@corinnehollings3095]

Randy the goat 🐐

[@OliverGreyVideos]

Nice video and slabs PokiChole and personally amazing grading company and among other companies such as old fashioned looking label types and reviews pilot poor I trusted ace early and yeah nice would! like ace grading so happy that I have chosen ace grading collection is amazing especially gem mints and actual gem mints! Ace labels are amazing and technology awesome insight! Overall Ace Grading 🙂 Nice video Poki Chole

[@origprankster]

There's ALOT of handling cards without gloves. 🙄

[@GameBreakersCrew]

Damn this was a cool video

[@lee_mc]

This was a great watch. I didn't expect for them to be so established in such a short time in terms of grading. Randy and the team have done a great job, I'll be sending a batch of cards in soon.

[@uxblueprint]

exactly my thought as well. I don't like the label though, i think it distracts too much from the card.

[@hyphlosion_1]

Love the video 😊

[@Reid18]

Dang. I learned a lot. Ace may be the most accurate grading company. I’m in the U.S. but I’m going to possibly send a card in.

[@GymTrainerJim]

Love these kind of videos! Great behind the scenes info.

[@tommysdynamaxden]

Really helpful to see how it’s done people really have no idea how much work is going into grading

[@Samxronn]

Pretty cool video, good to see real investment in Ace. Not just Tom sat in the basement on his own. xD

[@BaseSetTom]

I am also very glad about this 😅

[@charbabyFNF]

Really interesting video! I'd assume their clean rooms are not ISO accredited clean rooms, given you guys could go in not wearing overalls etc. I do love their art design on the slabs though, just wouldn't grade with them myself.

[@BaseSetTom]

Hey :) The cleanroom is designed to achieve ISO 14644-1 Class 7 in Production Area through positive pressure, however for a very small video integration, and for something that isn't AS important (cleanliness wise) as say microcontroller integration or biological hazard research, we allow some leeway. I can guarantee it is still a huge difference than not having it :) Thanks

[@charbabyFNF]

@BaseSetTom this makes me so happy to hear haha. I work in quality and regulatory for a medical device company so I can understand this! That rationale makes complete sense. Thank you 😄

[@mattyd7839]

How much does it cost to get a card graded?

[@adammccallum9409]

Wow either psa are soft or ace are abit harsh to be 2.5 lower on a card makes me think a mistake has been made somewhere along the line

[@FishingonChesil]

big fan of ACE and this video just supports my decison to keep using them!

[@-._.-Salt-._.-Life-._.-]

Ace is 💩

[@Earlmilla_]

THANK YOU FOR PULLING A HOLO! FOR ME ON THE WHAT NOT STREAM!!!!!!!!!!!!!!

[@sojou.RN.]

What a cool video!

[@xtamaox]

Nice chansey collection

[@cathleenke]

Really interesting video chloe ☺️

[@WerewolfQueen90]

Not the biggest fan of ACE or its owners but I enjoyed this video. :) Any ACE slabs I buy off ebay get cracked straight away.

[@daniel-j-harris]

Whats wrong with the owners?

[@SCOTTZARD]

Ex graded gem owners that’s the problem

[@kemz1606]

@@daniel-j-harris they were PSA middlemen before setting up ace and stole loads of money

[@adam_kano]

​@@SCOTTZARDdon't think they were owners of graded gem wasn't it one of the employees Randolph was friends with so he joined them?

[@jimutjayadev]

Its ok you're just a despicable person anyways.

[@johndelaney315]

Great insight into Ace grading Chloe!!! I personally love Ace grading due to psa being such a long wait. The labes and price from Ace is amazing. Big props to Randolph changing the game.

[@superslick5677]

Im confused, who makes up the grading rules? Like are there set industry standards for this because as you said, one card was graded higher with psa than with these guys! How is that possible? Also there was no mention of cost involved in this, was a good video to show how it all works but definitely think there could have been a few more questions asked.

[@PokiPair]

That was awesome to see behind the scenes! Really love the labels and the extra bit of effort they put into the process. So keen to send off my first batch of graded cards to them in the upcoming weeks!

[@mattbushcraft8406]

I love the video. I have got loads of cards graded by ACE cards in the past but I cannot and will not get any more done till they stop using sleeves. They drive me mad, you can't see the card properly. Real shame as I love the labels and the slabs are amazing.

[@DontCareNotListening]

Ace Grading is a joke of a grading company. Wouldn’t use their process as a good example of grading operations. Surprised they even have a office lol.

[@johncurrie6653]

This I why you can't fully trust a grading from any company. As there will always be different options and processes. But I would be more likely to believe a lower grade than a higher one.

[@matthew-thomasplant3542]

Crazy. I thought graders literally just closely looked at the cards 🤦🏻 haha

[@steholt1431]

Have Ace got any plans to start doing YuGiOh ?

[@BaseSetTom]

*nods in excitement*

[@villainforsale]

How about DC HRO cards? @@BaseSetTom