Post Office Scandal: Former Postmistress Jess Kaur Shares Her Story | Good Morning Britain

[@simonbertioli4696]

I am glad that Suzanna stepped in for that poor lady... It's so hard for to explain.. My heart goes out to her. Shame on the PO, and the government too... Those who are responsible for the failings should be prosscecuted and pay back the difference... After all they got bonuses

[@philipjohnkaye8890]

The TV presenter and producer have a duty of care, she would have been told to ensure she is okay to continue with her interview. Very professional.

[@lekarzkto]

Yep - maximum points to Suzanna

[@Bagpuss88]

She was brilliant,Richard really has no clue to handle such sensitive issues.He did the same with the Palestinian gentleman who lost 22 family members in Gaza.

[@am5783]

Poor Jess, I wish I could give her a hug.

[@chrysalis4126]

Disgraceful she hasn't even had an apology when she was driven to a complete breakdown.

[@bejo-108]

Jess, when I heard what happened to you, it made me cry. My heart is with you. Big big hugs

[@pauloates5972]

Jess, you are so brave and to have survived this ordeal you have received. It would be nice to see a follow up in a few years to see the postmaster's in a much happier life and this ordeal put to rest. Jess looked so fragile, we know you can't shout from the roof tops, but TV appearance is telling the world you and others were innocent. You should all be paid millions each . Good luck and have good life, you all deserve a medal.

[@TheKSpot]

I am sad to say I had no idea about this until the drama, my heart pours out to these people, especially Jess. How brave is she. Much respect to her.

[@craighardie4]

Poor Jess - she's been so traumatised by what she's been through. Much love to her. I hope she will soon get the compensation and apology that she deserves.

[@Celtic2Realms]

Sending Post Office doctors in to see if Jess was in hospital and examine her. Monsters

[@michaeltoohey1385]

Those doctors need to be identified and appear before the Inquiry.

[@bteuben-faber8215]

Unbelievable!!

[@hayleypbop6997]

Susanna Reid is an absolutely Stirling journalist and presenter. Holding up this interview was great work 👏 👏 👏

[@jujutrini8412]

The people in the community who mistreated these Postmasters and Postmistresses should be ashamed of themselves. I hope they learn a lesson from this.

[@TR4zest]

I would like to see them prosecuted.

[@luciadonnelly7145]

@@TR4zestexactly, nothing less than a prosecution with jail is now the next step

[@wendyturney8914]

Sadly most of us knew that a few postmasters had been wrongly prosecuted but we did not know the scale or the reasons. It was the ITV drama that focused on the problem and I do not know how such a thing could have happened because there must have been so many people who knew about it.

[@ingridlarssen7483]

​@@luciadonnelly7145 Prosecuted & Persecuted!

[@ingridlarssen7483]

​@@wendyturney8914 We all heard about some prosecutions, but it took ITV Mr. Bates Vs The Post Office to expose the scale ⚖️ of the problem. Since the 4 Part Series has only just been released (I binged watched all in one go) and the enormous record braking success of this documentary drama, as soon as 1,000,000+ viewers had seen it and signed the petition.demanding ⚖️ by first removing Paula Vennells CBE, is our PM has jumped in to back this up, government is now ramping up all matters concerning. However, the public has achieved 1 STRIKE OUT because she has agreed to hand it back! Let's not forget Paula Vennells received 3 Different Honours! - So removing her from her seat in the Cabinet Office must be the public's next target 🎯 💯 👍

[@0verloADHD]

I think the Lawyers should all be held accountable as well!

[@jornada.del.muerto]

They deserve compensation. To think that some of them killed themselves, shows how absolutely evil and vile what has been done to them

[@suzyqualcast6269]

Bout those imprisoned improperly.? Do£H doesn't equal liberty stolen, time served, lifelong besmirchment.

[@jornada.del.muerto]

@@suzyqualcast6269 absolutely. No amount of money can undo the damage done to them and to their families. But with financial compensation, AT LEAST there's something for them

[@crispybits3765]

This is a national shame for us. Honest hardworking people like Jess having their lives completely wrecked by unsympathetic corporate beasts, apathy and incompetence. Jess is so brave, and she should never have to want for anything again after this.

[@abbiebrown2733]

Jess is Incredible. Best wishes to Jess and her family❤❤❤

[@icturner23]

Jess speaking actually brought me to tears. It’s horrific.

[@eciliaenelson6293]

This woman's story brought tears to my eyes. All these post masters and post mistresses should be compensated handsomely for their piain and suffering and the tarnishing of their reputations.

[@StellaKnights]

11K is nothing to the post office , its nothing to the tax payer , this woman and all of the victims deserve full compensation and a written apology , why is this taking so long ? Its criminal , and not one person has faced justice

[@deananthony1000]

£11,000 isn’t the issue. They brought the post office for thier retirement and Children and grandchildren’s inheritance. And had it stolen back by the post office. They lied about her in court. She’s on 30 tablets a day for mental health probably for life. Her brain was fried by the electric shock treatment. She’s a totally different person to who she was before. Her lawyers will be saying she’s due millions and lawyers working for post office and government will be saying that’s too much.

[@annereidy7981]

Not to mention the legal fees these people had to pay out to try and defend themselves against these monsters. All should be paid back to them.

[@wendyholland2339]

Look at what they have done just to this Lady

[@mariasmargiassi1983]

Suzanna, you were marvellous !

[@pmarmify]

Jess you are a hero. Keep fighting

[@leroysimon5692]

❤❤❤👍🏾

[@beautybev]

Oh wow this poor lady 😢 I hope she gets the justice she deserves! So upsetting

[@JamesRooney-c1p]

This behaviour doesn't stop with the post office. I worked for a local government for 15 year's, we were all groomed into what to say and not to say to the public. Even to the point issuing fictitious fines preying on public ignorance regarding the laws.

[@jujutrini8412]

Like the BBC license fee workers.

[@ajs41]

Why don't they believe in just being honest?

[@dossierspain]

Agree. In my time working for government I’d actually never worked anywhere so toxic!!

[@JamesRooney-c1p]

@dossierspain absolutely 💯 agree to the point it made me ill.

[@gwyneth7812]

Thank you for your comment, it supports my experience, which includes probate staff protecting thieving, criminal solicitors. Did you ever speak your truth?

[@giankirusso]

This is the British Establishment and British law. About time people woke up.

[@zah9074]

The tv host woman is very kind . Hope this helped the lady to relieve her burden a bit. Justice needs to be served for her.

[@bteuben-faber8215]

I liked it very much when she said: We will pray for you. That's the best we can offer. The payment from their own money PLUS compensation will follow, I am sure.

[@usmanchoudhry7346]

So sorry Jess. I hope you can get your life back on track. Take care

[@wendyholland2339]

Corruption at its best. take everything away and leave them with nothing just like what they done

[@TheUntergasse]

And how about a public apology to all Post Maters individually by name. This scandal is beyond belief

[@PastaSauce.]

And prison sentences for the bosses

[@TheMercWithMouth]

Even with the compensation scheme now..post masters are told to sign forms to state they'll accept offers as final offers even though new fraudulent behaviours by the post office are surfacing almost every week. Compensation needs to be fair if to be implemented justly.

[@bodasafur6078]

The ceo of the post office should be made to walk a mile in the shoes of those whose lives she knewingly ruined, its not enough to lose her cbe she should be jailed first then upon release completely assett stripped bankrupted and vilified by her community see how she deals with the stress these poor folk had to live see if she copes .

[@nm9266]

Paula Vennells and the whole management team needs to be brought to justice. She does not just be stripped of her titels, but also convicted for fraud, false accusation and criminal defamation!

[@kathypiazza7228]

Pay back the bonuses she was given. Hopefully she personally gets sued, as well as prosecuted and jailed.

[@22Phantasm]

The UK's justice system is clearly not fit for purpose when it comes to this kind of cover up/miscarriage of justice. Watching Jess speak, you can see she's still not recovered from her ordeals. Poor lady.

[@nigelgroves-or1yj]

whats happened to the post masters proves that 100%

[@gwyneth7812]

Tell me about it. The whole system is corrupt to the core and a protection racket for the criminal establishment.

[@ValTwineDeaner]

Nothing in the UK is fit for purpose these days. It's one drastic thing after another.

[@gwyneth7812]

My comment, presumably as a victim as another establishment crime, has been removed it seems.

[@22Phantasm]

Sad but true. @@ValTwineDeaner

[@dannylad1600]

So your telling me no one from the head of the Post Office questioned why there was a random spike in middle aged postmasters with no crmnal history or connections with eachother suddenly deciding to steel vast amounts of cash from their work? This has got 'cover up' written all over it. We need an independent enquiry.

[@deananthony1000]

To be fair it was all done by pen and paper so anyone would expect a new fancy expensive computerised system to catch a few crooks out that could of been on the fiddle for years using pen and paper. Before horizon have you ever known a calculator to be wrong? If the post office wasn’t able to be thier own prosecutors then the police would of had to be involved and they would of said no one steals money without a trace of where it went then takes out bank loans and remortgages house to pay it back. But the post office wasn’t interested in where the money went. They wrongly trusted the new calculator. But who wouldn’t before this tv program aired ?

[@zenguidancetarot]

​@@deananthony1000but it wasn't a straightforward calculator with simple programming. Everyone knows new software has bugs. Not to mention that it was recently revealed that Fujitsu had a COVERT team messing with the numbers. Why have a covert team if you trusted the system.. unless this was a purposeful tactic for raising the profit margins! This goes right to the top.. government are up to their necks in blame. Corruption at its core. Filth, all of them.

[@dal6984]

@@zenguidancetarot Exactly

[@mauricemcauliffe4734]

My heart goes out to you . A lovely brave lady taken to the brink by some of the vilest people in our country ! People should be jailed for this outrage !

[@jeanrees1502]

The British people demand justice

[@John-q2y9k]

Very brave lady

[@PastaSauce.]

This country should not be happy till these bosses are in prison!!!

[@dossierspain]

It’s also many in this country who continually vote Tory’s in. The ones who mid way through it being exposed gave Paula a CBE.

[@gemmaraheem2493]

It's heartbreaking, I feel so sad for the postmasters/mistresses. Some of them went on to commit suicide and alot had breakdowns and the rest that had compensation..most of it got taxed so they were left with pennies....these ppl deserve so much more

[@truth4u551]

☹i just felt like giving her a big hug. I feel so sad for her. I really hope she is getting the support she needs, god bless you Jess Kaur you brave woman. I feel awful for all the victims of the post office scandal, Seema Misra, and Kamran Ashrif and many more. I hope you find peace and get real justice. I think it's outrageous that they haven't even had an apology. These honest good people bless are struggling to express what they have experienced because of the mental trauma. So much respect and love to you all for sharing your stories like this. You have public support and are not alone. Bless.

[@gillcartwright2081]

Jo asked in the documentary. "So what did happen to all the money?" It went into the PO profits, was the reply, £600.00 is a drop in the ocean. All those who were involved, Fujitsu, the post office and every single person who blamed the poor folk and who have suffered at their hands, should have the tables turned on them, and brought to account, This will not go away not even to Portugal, where the then CEO of Fujitsu now lives his very charmed life The post Office used to be a National institution it's now a National corupt-stitution

[@upendasana7857]

The whole affair is disgusting and even more the fact its taken a TV drama to really highlight the issue.I remember hearing about it a year os so ago and found it horrific and unbelievable and knew they were fighting for compensation and apology but I'm glad a tv drama has highlighted this and put pressure on the government to compensate victims asap. It has blighted peoples lives and I can only imagine the amount of distress this lady and others have been thorugh and then of course those who are not here now to tell the tale

[@wordwordful]

The Government and look what it's doing now on excess deaths. Cannot trust anyone these days.

[@Trolland3billygoats]

She seems so emotionally fragile that I'm not sure it was the right thing to do to bring her on to TV, although presenters were very kind and gentle to her.

[@mazybee9149]

Good point. It was meant to be a trial or pilot rollout so the post office should of asked for feedback about their new software The post office made grave decisions and cannot believe they ignored this! Bad management in HR practitioners, bad bullying culture, bad everything. Terrible behaviour of how not to conduct new technology in a company. I want to applaud Jess for speaking up, I'm so sorry they did this, remember it's not you, it's them ❤if I can help in anyway I will

[@annereidy7981]

They all knew that the system was faulty, went ahead with it because they had put so much money into it and the computer company refused to do any more to fix the known bugs. So much bad faith actions from these companies and they should be prosecuted, till all with an iota of blame are fined and jailed.

[@ashleyharflett4238]

These people need compensation, plus ALL legal paying.

[@ip3931]

I hope Jess is fully compensated not just financially but emotionally.

[@ip3931]

I just want to hug her and all victims.

[@ip3931]

You can see the shock she has endured.

[@mixtapesfrommylatepartner]

Let's not let Adam Crozier get a free pass. He is as guilty as Vennells.

[@JustB3NJI]

So good to see this getting so much attention now....I've been aware of since about 2005 and have followed it but this drama really help to paint the picture and make it even clearer how outrageous it was.

[@gordonaliasme1104]

So why did you not speak out ?

[@JustB3NJI]

@@gordonaliasme1104I made it known to my MP I thought they should take more action. I signed every petition that I encountered related to it. I did what I could to make others aware of it. I did my little bit.

[@markkelly9095]

​@gordonaliasme1104 he might of done. But made example of, or heard of me. When in 06 I found bug on Horizon. When I reported it to post office. They refused to fix and tell network. I threaten to publish it. Next day, my office had £12k Shortfall. Treated me like this women aka had breakdown and threaten to deport my wife if spoke. For years tried to end my life and felt guilty from it all.

[@IanMay-g5u]

I came to this around 2016 from Private Eye magazine. People keep going on about the tv show. PE and Nick Wallis were all over it from 2010 onwards. Bread And Circuses..........As long as Strictly is on................

[@TheSapphire51]

Scamming is the right word here.

[@sueleitch6396]

That therapy should never be allowed either !! She's lost her memory of her childhood ffs.

[@dal6984]

Wow!! Did not know that. Always thought shock therapy was no longer practiced.

[@StellaKnights]

where did the money go ? if it was into the post office profits then someone knows that and knew it at the time. Being told youre the only one having problems when at least 555 were is despicable

[@suzyqualcast6269]

Like where has that excess profit gone to, who's foul sacks has it filled, Venells, Croziers, PO private plod squad on an easy make ¿?

[@BhajanMan]

Keep faith, Truth prevail

[@jornada.del.muerto]

Reminds me again of that nurse Amin Abdullah who was wrongfully accused and was sacked, therefore he fell into depression and killed himself, set himself on fire infront of the Parliament. Turns out it wasn't even his fault and it's just some workplace gossip. Absolutely appalling. The real criminals don't get treated this way

[@jeremiahkearney5191]

As part of the “composition” the post office should be made put up public notice in every post office apologising to all the postmasters and the staff who were wrongly accused of “all criminality” associated with the Horizon software. And include names where agreed with the victims.

[@MichaelSmith-ns8ow]

This should be advertised as catch up TV to avoid confusion.

[@XVDBENZINOVX]

Unfortunately in this life we are in “Money matters more than the human life” ….

[@abc33944]

Money doesn’t even exist as the layman knows it as Complete fiat Ponzi scheme

[@leroysimon5692]

So sad, but true.

[@ScarboroughTourist]

As soon as she said 'suicide' that really got me .... you can see in her face the agony of it all. The doctors would say ... we were just following orders.

[@joffey1212]

The post office new the alleged stolen money was shown up as a surplus at cash centres,yet stilled lied

[@ColinAlexander-e8z]

E Davy should lose his nighthood too

[@avtar1699]

The fact they sent Drs to check is she was not lying makes me sick. People need to be in jail.

[@kevinharker1840]

Sussana Reid has certainly got the bit between her teeth on this one.

[@valerietorreggiani9973]

We knew about this travesty many years ago, it is disgusting that at last notice is being taken due to a TV drama, as a nation we should be ashamed that this was the only way this matter is being taken up by the authorities.

[@ianbarr5110]

You couldn't make this up! The po sent it's own doctors???? There must be custodial sentences. Must.

[@ianmorgan9291]

Just mind boggling.

[@rotax636nut5]

The people responsible for this scandal must lose their savings and pensions and see the inside of jail

[@CaliWeHo]

The shame these poor people have had to endure and still do is soul destroying. There are no words. 😢

[@extrude22]

The post office appears to operate like some kind of gang/ mafia

[@elielmilate7774]

UK grateful people Is praying for them

[@sianwarwick633]

Absolutely outrageous behaviour by the Post Office.

[@adamhenson2314]

Poor woman my heart goes out to her

[@rosemariesmith349]

The people involved should pay the people they called robbery this women needs all are love

[@lw1zfog]

maybe the telly could do a show about the mystery of those ongoing global ‘excess deaths’, then the souled out play for pay corporate legacy M$M presstitutes & the polytrickians could break the ice & discuss it ?

[@najmaashiq7964]

Her eyes are so full of sadness. So sorry to what happened to you Jess. Hope you and all the other post masters get the apology you all deserve.

[@onlylexus]

Ed Davey does not know what a genuine woman is, do not expect him to know the difference between right and wrong! Or, come to that, what it means to be an honest upright person who has some honor about them. All involved in persecuting those poor post office sub masters, should go to prison and have removed any money or honors they received. I shed tears for those poor people who were treated like criminals, when they were just plainly innocent and that was easy to see. I am ashamed to see how the real criminals are members of the post office management, and of the government at the time this crime took place, they are getting off scotch free!

[@chloewilliams1112]

At least Ed Davey took the time to meet some sub postmasters. No Tory minister did afterwards despite much more evidence being available to them than the perjured nonsense that the PO & Fujitsu were serving up in their prosecutions that Ed Davey had to contend with. And which Tory PM in 2019 gave Vessel her CBE?

[@emmaloubie]

I had tears in my eyes watching poor Jess… Please tell me she’s going to get some justice and compensation after this highlighted her injustice! It’s adding insult to injury that she and others like her haven’t

[@daljeetghag3321]

The people at the head office should be thrown in Prison for what they’ve done to these innocent people.

[@David-g7k9e]

If this case bankrupts the Post Office,so be it.

[@FransescaQuartey-k7m]

This is horrendous! How can people be treated like this!!

[@jojoh8067]

Please get rid of Richard. Well done Suzanna. Jess, what you’ve been through is horrific. I’m so sorry. But Jess, you’re an absolute superstar. Love to Jess and her family. Richard was horrible in this interview with an extremely vulnerable victim. No-one cares what you think Richard.

[@Harry00020]

I don't think he said anything wrong, he had a professional conduct...if you make a mistake , does not mean you should be fired....but should be educated.....

[@francesmacdonald3966]

They did think it was fraud anyout that something to do with destroying the post master should go to jail not stripped of titles jail for the people who went to jail for nothing

[@SimonSmith-yd6tt]

Surely the Director of Public Prosecutions at the time of the initial flood of prosecutions by The Post Office against it's own Managers should have intervened, even though the PO was acting as a Private prosecuter.

[@wordwordful]

She should be compensated with the £11,000 plus and a televised public apology.

[@ShaunXavier-kh5bw]

Much more than 11,000 a lot of these people went to jail for years. Should be millions, you can’t buy back time.

[@pt14930]

£1m at least. Shock therapy leaves a lasting effects on people. So awful!

[@K10jak]

This woman should sue their a$$es off!

[@christhornley1664]

It is utterly dreadful what this poor lady and the others involved in this scandal have gone through. Besides the Post Office, Fujitsu who were responsible for the Horizon computer system need to be held accountable for this massive miscarriage of justice.

[@chloewilliams1112]

For those who say, "If you've done nothing wrong you've got nothing to fear ", this is a salutary lesson. It's why we will always need supra-national courts such as the the European Court of Human Rights to protect the citizens from state owned actors (the Post Office, the Police etc) who behave improperly. Had the sub-postmasters tried to protest their innocence by holding go slow marches on the capitals streets, THEY'D have been jailed for that too. That the government is trying to remove the UK from the ECHR should chill every right minded individual not be cheered.

[@kanellys3039]

The government and justice system of this country is shocking, Post Office being Government makes me sick to the pit of my stomach Shame on all involved in this disgusting miscarriage on so many levels 😢

[@kulwantdhaliwal1445]

My blood is boiling

[@korrin897]

Poor Jess sending my love ❤

[@SurinderKaur-cl1wu]

The post office managers need to be held to account. No doubt they'll say theu were just following orders. We are sick of corporations & politicians treating people like they dont matter. Where's the decency & humanity - anyone in a position of authority should be legally bound to speak up so they do not cover up. It's horrendous- where are the values, they just cate about their brand and profits.

[@siddy497]

Richard doesn't know when to stop. No lessons learnt from.his side knowing his own history. No empathy.

[@Harry00020]

Not his fault, it's not easy to spot this...he was professional all throughout

[@fasthracing]

Poor woman.

[@peacehope7365]

Yes, poor poor woman. Clearly broken by what happened. How awful for an honest person to be accused of theft and dragged through the courts 😔

[@banonasar164]

Nasty post office people work for you and you treat them such disrespect shame on you 😮

[@deannadelmar9863]

So sad.

[@sarahsarah4271]

She should have someone by her side from Itv to help her. I hope they have supported after her tv appearance. I feel so sorry for these people who have been destroyed by the Post Office antics

[@ValTwineDeaner]

I watched the true life drama about this, and was shocked. I'm 64 and remember it all being in the news etc, at the start. I didn't know the whole story however, not the full extent. This is government isn't it, and it's why Sunak has promised to help them - only since the drama. The Government is rotten to the core. The Post Office is governed by the Government, so it's their fault. How disgusting that it was known, and blatantly obvious, these people were innocent. Yet they were dragged through the mud, and people committed suicide, and died of grief, over the years. That drama is the best I've seen in a long time - particularly since it is all true. I was bullied at the Portsmouth City Council, from 1997 to 2001, and attempted to take my life. My life has been ruined since 2001, and the bully blacklisted me, so I was unable to get another permanent job. Many others were bullied too, in different departments if the Portsmouth Council. So I have more than an understanding about this kind of thing. Only difference, is I'll never be compensated. I hope the post office staff get everything that's owed to them, and that this never happens again.

[@wendyholland2339]

It does not need a court they now who they are pay them

[@David-g7k9e]

Dozens of wrongful arrest charges to come against police officers and retired police officers plus all the post office administrators. Surely!

[@suzyqualcast6269]

It was the private PO squad wannabees, imbibed with incorrect assumptions of summary arrest, plus what the skivvies were pocketing. Real coppers have yet to get to grips with this matter.

[@mathewduffy5827]

I'm actually angry for this woman

[@jujutrini8412]

Fujitsu are still being given taxpayers money. Corporations only ever fail upwards.

[@tuesdayschild8994]

This is terrible.

[@karenhendry6765]

Arrogance it’s a scam 😢that happened to these people they made them pay back with interest

[@shanephelps3898]

The contaminated Blood scandal should be next

[@SteviecmCoUk1302]

This whole situation makes me sick and I'm glad Jess was brave enough to share her story and add to that feeling of hatred and disgust I have towards all of those involved...They sent in their own Doctors? Whoever made that decision needs to be in front of a judge, as far as I'm concerned that's human degradation, humiliation, bullying...I hope the rest of Jess's and all the SPM's lives are peaceful and they have a fulfilling, fun and happy life from now on.

[@ianbarr5110]

Why do we have a PM? Why can't the PM exonerate everyone?