Process Metrics | Touch Time, Lead Time, Rework, Processing Time and Cycle Time explained |

During this 5 minutes video you will be shown what are the most important process metrics and how to calculate touch time, lead time, cycle time or processing time.
You will understand why it is so important to break down a process so that process efficiency can be assessed and capacity calculations can be done.
Once cycle time is properly explained, it will be easy for you or for business to look at certain indicators in a different light.
This video will cover:
- First time right calculation (FTR);
- Lead time calculation;
- Waiting time calculation;
- Rework Calculation;
- Cycle time calculation;
- Processing time calculation;
- Process efficiency calculation.
This video has been generated with Vyond, a very powerful tool which I strongly recommend for any of you that want to create videos such as mine. Please follow the link for more details:
vyond.grsm.io/yir5gg2i6oda
Don't forget, if you enjoy the video please like and subscribe!
All the best!

[@a2bthinking]

This video has been generated with Vyond, a very powerful tool which I strongly recommend for any of you that want to create videos such as mine. Please follow the link for more details: tracking.goanimate.com/SHE8

[@satoshiumei4622]

Thank so much! Our teacher went straight into the VSM without discussing the definition of times thoroughly. Probably our fault as well by not asking for clarification or it's just the way you explained it here that makes it easier to understand. Thanks again!!

[@a2bthinking]

Happy it was a useful video. :)

[@thiscrazyfamily3605]

Thank you so so much!! I very much understood ALL of this and learned more in your 5 minute video that the 3 chapters I read from the textbook!! You've saved me so much time!

[@a2bthinking]

Your feedback made my day :)

[@mirelbaila7]

Good explanation of how to calculate some tricky metrics. Well done.

[@a2bthinking]

Thank you!

[@NeaMuffy]

Clean and simple...

[@a2bthinking]

Thank you for the feedback!

[@danroman5066]

Great video! Thank you for it.

[@a2bthinking]

Thank you for feedback!

[@littlebuddies.community]

Luv your videos!

[@a2bthinking]

Thank you!

[@smallworld7343]

Excellent explanations, 10x

[@a2bthinking]

Welcome!

[@gamesofpower666]

Great video!

[@a2bthinking]

Thank you.

[@bigamemphis10]

Great video.

[@a2bthinking]

Thank you for watching!

[@yannickboutalbi6324]

Could you integrate this process into a Excel File?

[@a2bthinking]

Hi. Send me an email with what you need at [e-mail] … for sure it can be in an excel file

[@shirlse9514]

How can cycle time include lead & rework time? Cycle time would be pure processing time isnt it ?

[@a2bthinking]

Hi, pure processing time is "Touch Time" (as the name says so - it's the amount of time a person is spending touching work). Cycle time is the time including everything. Imagine when you say that this is the end of a cycle, you are referring to all that is included in that period . Please watch the video. I believe it's very well explained.

[@shirlse9514]

@@a2bthinking Thanks for responding,but by Lean concept and how top consulting firms calculate,they dont consider wait and rework in cycle time.Hence I had a doubt.CT,Wait and rework will be a part of Turn around time

[@a2bthinking]

@@shirlse9514 I am sure you came across other naming conventions. In McK some guys were doing it the right way, some guys another way. So even the most important consulting company you will have variations between consultants. Feel free to name it as you wish as long as you calculate it right and customers understand what's behind.

[@shirlse9514]

@@a2bthinking Thanks…. was Mck doing it this way?

[@shirlse9514]

@@a2bthinking Thanks … did MCK do it the way you mentioned?