Project Management Negotiations and the use of ZOPA, BATNA and Win Win

The 7th Edition of the APM Body of Knowlege introduced the terms:
1) Zone of possible agreement (ZOPA)
2) Best Alternative to a Negotiated Agreement (BATNA)
3) Win-Win
In this video, we refresh these terms with an example and explain the relevance for project managers.
These are just part of our APM PMQ project management course. For more information visit
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