Pure Highway 400/600 - Car Adapter Installation Guide

[@danielpeers7140]

Very good product. Had the 400 for a while now and its great

[@jcramond73]

I have the 600 series and it performs flawlessly.

[@neildempster2827]

Can you make calls handsfree on your phone with the 400?

[@PureAudioHQ]

Hello, the 400 doesn't offer hands free calling, however, the 600 does.

[@danieledomenicali]

Bad reception with a 600. I bought an external antenna but it has a microjack (even if its sold as compatible with Pure Highway 400/600). How can I connect it? Advices very welcome .

[@PureAudioHQ]

thank you for your inquiry. This device is not designed to operate with any other antenna. Most of the electronics are built into the antenna base. BR, Marco

[@danieledomenicali]

@@PureAudioHQ Thank you Marco. Bundled antenna is correctly installed but reception is on-off. Pure app firmware update keeps spinning for hours. Radio is unusable. Any recomendations apart from throwing it to rubbish bin?

[@PureAudioHQ]

Did you mount the grounding correctly? Does your car have a specially coated windshield or heated windshield? Or do you have other electronics like a navigation system or dashcam? All of these could interfere with reception. BR, Marco

[@danieledomenicali]

@@PureAudioHQ Thanks. None of the above (windshield is the regular one on a Volvo V50, I have no idea if heated or coated) and ground is firmly attached metal to metal. Reception is literally on-off. 2 or3 seconds on then 5 or more secs. off, then on again and so on.

[@PureAudioHQ]

Sorry to hear that. Unfortunately I can't give you more tips for the installation. Maybe you can have the highway replaced by your dealer to rule out a defect.

[@Jikan04]

Looks less complicated to replace to actual stereo with a dab one?

[@youkidandthat1205]

What if you have air bags in a pillar?

[@jcramond73]

I have airbags in the pillars as well and all I did was to make sure I routed the antenna wire behind the airbag unit, being careful not to go through the harness and tuck it behind the bag, after that it was a breeze.

[@bens3662]

Just disconnect battery

[@Raffles666]

can this be used in a fibreglass car?

[@PureAudioHQ]

Hello! Thank you for reaching out. Unfortunately, this cannot be guaranteed. If the windshield does not have heating, it could work. Not being able to establish proper grounding via the roof, it could help to make a separate ground connection to chassis ground. We would suggest testing this before installing the Highway, so that it can be returned in case it doesn't work.

[@Raffles666]

@@PureAudioHQ do I get one for testing? #hadtoask

[@PureAudioHQ]

Hello, thank you for your return! We would be happy to offer you a 30 day return option but unfortunately, we no longer have the highway series in stock. We apologize for any disappointment this may have caused. As the highway models may still be available at local or online shops, we suggest acquiring one after inquiring about their return policies first.

[@theuktoday4233]

no good if you own or use several cars

[@PureAudioHQ]

Hello, thank you for reaching out! Are you having any issues with your Highway product? The highway devices are designed to be installed in one car, but if you move cars, it will still be possible to move your highway installation to your new vehicle.