Quality Control For Your Cleaning Business

Quality control for your cleaning business, what is that? And how do you enforce your company rules and cleaning standards? How do you do quality control for house cleaning and keep track of everyone on your team? Find out the answers in today's video.
You can streamline your client updates, invoicing, and dispatches with www.housecallp...
** GOOD KARMA RESOURCES FROM THIS SHOW **
How to Start Your Own House Cleaning Company: Go From Startup to Payday in 1 Week - amzn.to/42JOA85
Professional Cleaning: Must-Know for Every Member of a Successful Cleaning Company, The Basics, Business Owners and Employees Handbook - amzn.to/40mhaLh
The Ultimate Cleaning Business Book for Residential and Commercial Cleaning Owners - amzn.to/40zWJdG
How to Start, Run and Grow a Successful Residential & Commercial Cleaning Business - amzn.to/3zf1gq6
How to Start a Cleaning Business - amzn.to/3FTNr3V
*When available, we use affiliate links and may earn a commission, and as an Amazon Associate, I earn on qualifying purchases.
** FAST TRACK TO CLEANING SUCCESS **
SavvyCleaner.c...
** MOST REQUESTED LIST OF CLEANING STUFF I USE **
www.Amazon.com...
** EBOOK **
How to Start Your Own House Cleaning Company - amzn.to/3v8QiR7
** OTHER WAYS TO ENJOY THIS SHOW **
ITUNES - apple.co/2xhxnoj
STITCHER - bit.ly/2fcm5JM
SOUNDCLOUD - bit.ly/2xpRgLH
GOOGLE PLAY - bit.ly/2fdkQd7
KZbin - goo.gl/UCs92v
** GOT A QUESTION FOR A SHOW? **
Email it to Angela[at]AskaHouseCleaner.com
Voice Mail: Click on the blue button at askahouseclean...
** RATE THIS SHOW **
sotellus.com/r...
** RATE THIS PODCAST **
ratethispodcas...
** CONNECT WITH ANGELA ON SOCIAL MEDIA **
KZbin: / @askangelabrown
Facebook: / askangelabrown
Twitter: / askangelabrown
Instagram: / askangelabrown
Pinterest: / askangelabrown
Linkedin: / askangela. .
TikTok: / askangelabrown
Store: www.amazon.com...
URL: angelabrown.com
Hashtags: #AskAngelaBrown, #HouseCleaningGuru
** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP **
/ professionalhousecleaners
** VRBO AIRBNB CLEANING FACEBOOK GROUP **
/ vrbo.airbnb.cleaning
** WHAT IS 'ASK A HOUSE CLEANER'? **
Ask a House Cleaner is a daily show where you get to ask your house cleaning questions, and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids.
** SPONSOR A CLEANER - SAVVY CLEANER SCHOLARSHIP FUND **
Each year Savvy Cleaner gives away scholarships to the Savvy Cleaner Network, which includes training for house cleaners and maids, group coaching, and 24/7 network support. This trains them in personal protective equipment, chemical safety, cleaning equipment between jobs, how clean techniques, and more. If you find value in this show and you want to pay it forward, you can sponsor a cleaner here:
Give: savvycleaner.c...
Apply - savvycleaner.c...
** SPONSORSHIPS & BRANDS **
We do work with sponsors and brands. If you are interested in working with us and you have a product or service that makes sense for the cleaning industry, here's how to work with us -savvycleaner.c...
** DISCLAIMER **
During the shows, we recommend services, sites, and products to help you improve your cleaning and grow your cleaning business. We have partnerships or sponsorships with these companies to provide you with discounts and savings. By clicking on and buying from these links, we may receive a commission that helps pay for the show's production costs.
Support the show so we can continue to bring you free tips and strategies to improve your cleaning and help you grow your cleaning business. THANK YOU!
** THIS SHOW WAS SPONSORED BY **
SAVVY CLEANER - House Cleaner Training and Certification - savvycleaner.com
VRBO AIRBNB CLEANING - Cleaning tips and strategies for your short-term rental
TurnoverCleani...
** VIDEO CREDITS **
VIDEO/AUDIO EDITING: Kristin O savvycleaner.c...
HOST: Angela Brown savvycleaner.c...
PRODUCER: Savvy Cleaner savvycleaner.com

[@AskAngelaBrown]

Check out this playlist of similar videos we made on rules and regulations. More great info. kzbin.info/aero/PLh1fKdNH3piTUh9qHbyapMSf1Gvr0188X

[@lynnetteroberts2164]

Angela mentioned it is good to visually see your employees. Where I used to work at the employees come in we had to check each one to see if they were inebriated or high on drugs. ( we had training in this area) This way you know what state your employees are in and if they are capable of doing the job for the day.

[@Cris-ky1mq]

Well they're lucky, our person in charge doesn't want to see us, I m not even allowed to call the agency, only texting, also we should not ask any questions or remarks, although we work for mainly old people

[@lynnetteroberts2164]

Cris oh wow that’s crazy.

[@AskAngelaBrown]

Yes Lynnette, when you have a visual inspection (whether the employee knows it or not) you can help control the brand you are consistently releasing to the market every day. And you can tell A LOT by having eyes on a person. (We had one woman who continually turned up for work with bruises. It's a long story that required intervention but without eyes on her every day, she may never have got the help and safety she deserved.)

[@lynnetteroberts2164]

Angela Brown yes, totally agree

[@angelherg1997]

Hey! That was me! Thank you so much, Angela.

[@AskAngelaBrown]

Hi Angel, Thanks for calling into the show and being part of it. It's fabulous people like you that keep our show going. Cheers & Continued Success in your cleaning business. :-)

[@dcrambishwasray8765]

🎉🎉 so awesome video 🎉🎉

[@AskAngelaBrown]

Thankyou! Glad to know that you enjoyed it. 😊

[@lambchop206]

great advice as always! have a blessed day all x

[@AskAngelaBrown]

Thank you and have a blessed day as well. 🙏

[@leigh-annamsing7458]

Love it. Such great advice

[@AskAngelaBrown]

Glad you enjoyed it! Thanks for watching. 🙂

[@VelvetVersa]

What kind of hub should I rent is the best for the cleaning service?

[@AskAngelaBrown]

Until you have five or six employees I recommend working out of your home if at all possible. Keep costs low while you are in startup mode. As your business grows the next natural steps will be to expand and get an office with water hookup so you can run washing machines and dryers to wash large loads of cleaning cloths, and store your inventory.

[@123perish]

how can you handle quality control completely remotely?Seems like the cleaning business is very hard to scale to other locations due to quality control how can you get passed that?

[@AskAngelaBrown]

The best way we have been able to scale quality is to teach each cleaner how to inspect their own work and do their own quality control and then link their pay to performance.

[@123perish]

@@AskAngelaBrown Excellent excellent thank you ❤️

[@mariaxcristina123]

Speaking of quality control, how do you handle an employee breaking something at the customer home? Like a small item… if the customer asks for it to be replaced does it come out of employees pocket?

[@AskAngelaBrown]

It's generally better for the business to cover the cost of replacement to maintain good customer relations. Having insurance that covers such incidents can be helpful. While it’s not usually fair to have the employee pay directly, documenting the incident and providing additional training can help prevent future accidents.

[@AskAngelaBrown]

Thank you for your question! I suggest handling this issue professionally and offering to replace or compensate for the item. It's typically covered by the cleaning company's insurance, not taken out of the employee's pocket