Lufthansa Group CEO on Supply Chain Disruptions

[@sharjeelkhan7437]

Lufthansa is behind and needs huge improvement.

[@RomanHtdh]

tradeclear AI fixes this (AI-assisted customs compliance and documentation management platform). Supply chain disruptions until decade-end.

[@Pasterpollack]

Premium strategy ? Did you not recently cut the little water bottles on domestic flights?

[@jonhecke5698]

Even if they would be premium again. Do you think that premium fills 11 flights to JFK? I don’t see companies exceeding their travel budgets. And filling 11 ‚premium’ planes to JFK with private paying and flying tourists sounds hard!

[@MarcoMustermannGaming]

I think they did reintroduce the water bottle on domestic flights above 30 minutes. I didnt find any news on that but when I worked there last year it was announced internally)

[@gluecksdrache2054]

And just look at their questionable Business Class within Europe. The unforgotten "Deutsche BA" had some planes with a real Business Class: 2+3 on European routes and a greater seat pitch. Lufthansa just moves a cabin divider forward and back and has economy seat pitch from 2nd row on (except exit rows).

[@pdmmdk]

incredible something from CNN is still being uploaded in 480p. Looks like something from 20 years ago

[@gluecksdrache2054]

This reduces CO2 emissions for the survival of the Earth. CNN and mainstream media emphasizes that 417 parts per million are killing us, 285 not.

[@davidspencer8233]

Very good interview by both conversation partners

[@harshmarwah4508]

Lufthansa is turning 100 years of experience it will even create a museum.

[@christianbotos4470]

Buying Spirit Airlines would make perfect sense.

[@jonhecke5698]

do you really think that premium is the future? Germany is not Switzerland. And sorry, but selling only premium flights and luxury cars can’t fill 11 flights to JFK or am I wrong?

[@MrSchwabentier]

but premium is where airlines make the money. Economy is cost covering at best.

[@gluecksdrache2054]

Many moons ago there was a bestselling book enabling the reader to invest in shares and avoid some mistakes. Although I am not allowed to give an advice I would like to cite one part of the book: For the intelligent investor it is a red flag if a company goes on a spending spree buying additional companies.

[@WayneClarke-n7b]

Buy this stock now! easy money.

[@gluecksdrache2054]

It would be better to speak about the CEO disruption of Lufthansa. In my personal opinion Mr. Spohr has completely lost control of the strategy, the core product Lufthansa Allegris First and forks out money for new colors which are leaving a sad and non-inspiring impression. Acquiring another airline during a time of flattening of growth and having 800+ planes plus some wet leaing... is at least questionable.

[@philippesails4973]

Lufthansa board, not only the ceo deserves a handshake with no checks. Service is terrible, staff overpaid, bonus outrageous, company bankrupted and rescued by taxpayers. Board behave as if they were an investment banking and should actually be trialed.

[@jonahmaikranz2576]

You have no clue what you're talking about right?

[@RichardRichard-g5r]

@@philippesails4973 you really have no clue what you’re talking about , do you? Just another troll 🧌

[@philippesails4973]

@ you are obviously neither tax resident to GER, nor a captive client of LH nor fly other airlines do you?

[@jonahmaikranz2576]

@@philippesails4973 actually I‘m both of that

[@user-wi7hc2ly5i]

Better than all US airlines

[@Edi-g3y]

The best airline in this group is AUSTRIAN but C. Spohr don't like it. If you give the Austrian the chance to grow you will see what happens....

[@RichardRichard-g5r]

@@Edi-g3y it is growing … and gets a new long haul fleet of Dreamliners , some of which operate… new destinations were added this year… where have you been ?

[@herthaboomer2]

it is true, that austrian hasn't got much attention for quite a while. the official reason was, that of the three big LHG airlines, Austrian was the least profitiable for a few years, but things have changed. now swiss and austrian started to become profitable then LH, which is why Austrian got new narrowbodies like a320 neo's, of which 5 and a new 787 long haul fleet, of which 2 planes are already in the air.

[@phantomopera5525]

And yet, incapable of flying on shcedule....

[@RichardRichard-g5r]

Which rarely has anything to do with the airline itself …..

[@auswandern_nach_irland]

@@RichardRichard-g5r though it still is surprising that it is a less serious problem for other airlines ...

[@RichardRichard-g5r]

@@auswandern_nach_irland it’s not if you look at the stats of other European airlines…the root causes are mainly related to staffing challenges at most hubs for which there need to be political solutions and changes in the socio-economic environment…add to that infrastructure that’s outdated, ATC challenges, and more extreme weather … and you have already a long list of topics that have to be tackled …

[@PilotAndyEDDL]

​@@auswandern_nach_irlandWhich airlines are you referring to? Air France, Turkish Airlines, British airways have more flight delays and cancellations.

[@tomibairz1760]

Lufthansa is the least popular airline in Europe. Passengers avoid it as pest. Also they have been unable to merge their subsidiaries for 10+ years. They fly many 25+ year-old planes as well.

[@jonahmaikranz2576]

You really don't know what you're talking about

[@Milchreismitschoko2]

I doubt passengers avoid it as pest when it was able to finance more than 700 planes and bought several airlines.

[@joshablatzheim9075]

Helga (Pam Ann Alliance "Lufthansa ") the Pilots And Trolley Dragons with old contract are going to be all right, but the New Generation!! And wven the "old contracts guys' got the whole time paid with the "almost normal Month income", the New ones got fired!!! Freelancers in 🇪🇺🇩🇪 got nothing🎊= 🤢🤢🤢🤢🤮🤮🤮🤮 Greetings from a German Gay Guy 🇪🇺🇩🇪🏳️‍🌈Freelancer to the US🇺🇸🙋

[@Alex-os2gs]

LH First class is a joke

[@johndutton349]

Overpriced, bad customer service, unflexible conditions

[@PilotAndyEDDL]

Are you joking? Lufthansa has got great customer service, crews are excellent, refunds are paid within a week or less and in case of cancellations, natural disasters they are top notch, caring and helpful.

[@herthaboomer2]

overpriced; well partially yes if you are referring to the most widely spread business class and first class product and compare it to other asian, or big gulf airlines. if you talk about eco and prem eco, there is actually many people who say for the price you do get a decent product, even famous airline vlogers. this situation will change over the course of the next 2 years and although the new premium product of LH and Swiss has its flaws, it's a huge step up and will leave most people happy with the on board experience. bad customer service; well, the phone service can be bad if you get connected to inexperienced peoeple, which we had a lot of between 2020 and 2023 (yes I am part of the an lh service team), but customers keep confirming that it got way better over the course of 2023/24. what can still be a hustle is contacting customer relations due to the long waiting times, so I agree, this is still an issue. unflexible conditions; that is highly dependend on the situation. for instance, if you have an economy light ticket, that you've booked shortly before departure, you often have a quite pricy ticket that is not flexible at all, but quite a few european airlines offer that and this system is not new. in this case you have to decide yourself whether the saving is worth the lack of flexibility, because you can have that if you choose to (just looked up FRA-JFK 2 days ahead and the difference between eco light and full flex are 261EUR and you also have two other fare variants for less in between).

[@bhson95]

I once got ticked renewed because the flight was late, that was awesome no time was lost though I wasn't hurry

[@Iautorotate]

The customer experience SUCKS