Quickbooks 2019 Tutorial - How to Receive Payments

QBUniversity.org - This Quickbooks 2019 tutorial shows you how to properly receive payments in Quickbooks 2019. Discover where the money goes in Quickbooks when a payment is received and how to move it to your checking account!
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[@asifshahzad2812]

Thank You so much for this tip for showing a pop-up bar during post the customer receipt. So nice of you Sir/

[@QbuniversityOrg]

Welcome!

[@hashimhussein7227]

thank. your videos are very helpful to me. I will watch every single video

[@QbuniversityOrg]

You’re welcome!

[@juliacalvo41]

Thank you for the excellent videos. They are very clear and helpful. My questions is what is the best way to enter a customers payment but they paid .02 over the invoice and I don't want to keep a running credit of .02?

[@roserechayito]

What is the difference between taking payments this way and paying the invoice through recording paid invoice?

[@melissagouffray2108]

How can I sort the invoices under a client in numerical order?? it is listed by date oldest to newest and I am usually recvg pymnt on several invoices? Thanks for your help....

[@krissywolff7246]

Thank you for all the wonderful content. When I receive a payment for a specific invoice, and subsequently record the deposit should it automatically remove that invoice from Accounts Receivable? I am working on Quickbooks Desktop and following the steps outlined in the video, but the received and deposited invoices are still showing as outstanding receivables. Any idea why that might be happening?

[@QbuniversityOrg]

Yes they do automatically offset AR. Not sure, it could be a date range or something? Check the date you recorded for the payment on the invoice

[@cristea9429]

Can you tell me how you accept two different payment methods from a customer in one transaction, such as a check and cash for the same invoice? Thanks!

[@QbuniversityOrg]

Generally you cannot do that in one transaction. For an invoice, I would record the check payment as partial payment on the invoice and save, then pay the remaining balance with cash

[@dawns4467]

I did manage to make it through invoice to deposit actions without a problem, however when I open my reconcile window the invoices that I entered are showing up on the checks and payments side in their total invoice amount. I have received payments on them and they still remain. I'm not sure what I did that caused them to show up there and/or and don't know how to eliminate them. If I click on them to clear them, my balances are affected and my reconciliation no longer balances. Could you possibly help me understand what I may have done wrong

[@suei3807]

How do I record the received payment if there is both a 1% discount and a $1,000 credit that is also to be used? Say the original amount owed is $2,300.

[@QbuniversityOrg]

The discount you will have to create a credit memo for the account. Then once you do this you will apply both credits to the received payment

[@Frankitosway]

HELP ! ... Thank you for your videos, they saved my days any times. MY ISSUE is: I have used the UNDERPAYMENT (WRITE OFF AMOUNT) option ($600). However, today ( 5 months later) the customer sent us a $400 payment (this is part of the 600 that was written off). The invoice shows the 600 under discount/credit. HOW DO I REVERSE the $400 (RECOVERY) we just received??

[@QbuniversityOrg]

You could either create a new invoice and apply it to that or just deposit it and enter it in the register

[@caroleeremme825]

What if you receive a payment using the square (credit card payment) and square automatically deducts a fee-how do you record the fee portion so the deposit matches on the bank statement thank you

[@QbuniversityOrg]

I don't have the link handy, but search my channel here on KZbin, I have a video addressing this

[@jeffreylumanas9502]

Sir, do you have the tutorial on how to check posted payments for the customer? I'm just a begginer here who seeks advice.

[@QbuniversityOrg]

You can go to the Customer center in the Customer drop down menu and look up that customer

[@jeffreylumanas9502]

@@QbuniversityOrg okay Sir got thanks for the advice.

[@QbuniversityOrg]

@@jeffreylumanas9502 welcome!

[@tammiesinack3034]

How do you do a ACH deposit when the customer took credits they did not have ??

[@QbuniversityOrg]

You would just record the payment and it would be a partial payment

[@tammiesinack3034]

@@QbuniversityOrg we have a customer that pays us ach deposit and we have to record the deposit individually because they have multiple jobs they pay on but when they take the credits they do not have the deposit is off . Example if they paid us 500.00 dollars and paid three invoices and took a 100.00 dollar credit they did not have how would I handle this seems like the checking account only got 400 dollars so what do I do with the 100.00 dollars?

[@QbuniversityOrg]

@@tammiesinack3034 So they are supposed to be paying $500, but $400 because they took a $100 credit? They should give you some kind of payment remittance showing what is being paid and where the credit is being applied. You need to know this to record it in QB correctly. Most likely you will have to ask them for this.

[@sylviaaa3887]

I started working for a small trucking company. The girl that left the position told me to take the bank statements and record the deposits from the statement. This company is using factoring company for most of its invoices. I have the statement from the factoring company and using it i do the deposit. For example RTS ADVANCES 1400 RTS FEE -25 RTS ESCROW -300 BANK SERVICE FEE -40 I think this is wrong because when I look at the balance sheet accounts receivable amount is huge!!! The problem is that no one ever did the step receive the payment. How do I fix it ??? Thank you

[@QbuniversityOrg]

I'll be honest, that's a complicated one. We have clients that factor and it's a pain to record to be honest. Basically, what we do is record a negative offset to AR when we receive the money from the factor, along with a "loan" from the factor, then when the customer pays it to the factoring company we record it as a payment against that customers account. It takes a lot of tracking. It sounds like you will have to go back and fix each of those past deposits, depending on how they were recorded, you could be double counting revenue with the AR and the separate deposits.

[@sylviaaa3887]

@@QbuniversityOrg thank you. I will look at this again at work. My another question concerns road violations done by drivers. If they get a speeding tickets or parking tickets company pays for it. They chart of accounts has an account " fines and tickets " and this is where I should record those violations ??

[@sylviaaa3887]

From what I see there are 3 different accounts : claims , driver penatlies and fines and tickets. The owner of the company doesn't know how to categorize properly the expenses and when I searched the history previous bookkeepers used all of them so I am confused.. Driver penatlies are when for example the driver is late, bad inspection fee etc. When write the check I deduct those penatlies from his salary.

[@QbuniversityOrg]

Sylvia Sylwia yes this is where I would put thise

[@QbuniversityOrg]

Sylvia Sylwia I guess you’ll have to know what each represents really to be able to categorize. If they are all the same thing I would merge the accounts

[@myaccount5239]

Stay far away - Intuit will hold onto your money for an indefinite period with no warning. I've been waiting for over a week for a $17,000 payment to arrive. Who the hell would do this if they knew? I will NEVER use Intuit payment services again.

[@muhammadidrees8466]

Sir how we can issue open lpo to vendor

[@QbuniversityOrg]

Muhammad Idrees do you mean a purchase order? Just create a PO in QB and email it to the vendor

[@muhammadidrees8466]

@@QbuniversityOrg i mean that open lpo we issue for multiple invoices we recieved from vendor.and normal lpo when we received invoice against that po.then po will closed

[@QbuniversityOrg]

@@muhammadidrees8466 if I understand correctly you issue a PO and sometimes receive some of the items, but not all of them, and sometimes receive them all with a bill. In this case, I would show that the items are received with an Item Receipt, then enter a bill against the Purchase Order for partial amounts received. When you enter the bill QB will ask if you want to receive against the PO. Click Yes and change the quantity received to how much you received. The Open PO will update and show the original PO, plus the amount received, and show the net still to receive.

[@muhammadidrees8466]

@@QbuniversityOrg we have transport company.we send po to vendor for one month .then we are receiving invoices for 6 to 7 months but when we received invoice for one month than po will be closed.for this we have to increase our po qty or there is another method?

[@QbuniversityOrg]

Muhammad Idrees I would either increase the PO quantity or create another PO

[@Mazel_Tov_888]

cumbersome