Real reason main dealer said NO to engine failure Warranty Claim!

[@MegaReddevil71]

3yrs without a oil change people need to be educated oil change intervals are too long as Isaac said 10k at max 21000 is ridiculous think the customer has a cheek complaining to landrover asking for a discount

[@enesfazlic6017]

Exactly. Thank you. Like i said last video. Rhis car should had at least 3 services in 3 years. And he hasnt even had one. And the engine sludged up go figure that.

[@daledavies2334]

Usually with the oil change recommendations there are conditions. Under ideal driving like lots of freeway, not towing, and no dusty conditions like gravel roads, you may be able to go 21,000km. Towing, stop and go short trip city driving, or dusty conditions, you are looking at the 10,000 RECOMMENDATION. Many owners if they even read the owner's manual will focus on the maximum under ideal conditions, even when their driving is far from ideal. The worst tend to be "lady driven" adverts and most of that would be putzing around town on short trips.

[@MegaReddevil71]

@@daledavies2334 would never leave oil in any car for 21000 miles it's ridiculous

[@johncrofts4393]

Land Rover should tell him to do one. My XF with an Ingenium petrol engine is serviced every year, regardless of mileage. I only do 4 to 5k miles a year. As has been said many times, oil is relatively cheap, engines are expensive.

[@enesfazlic6017]

@@johncrofts4393 thats what the service schedules says Example 15000km or 12 months which come First.

[@yarrdayarrdayarrda]

11:18 We've learned to collect a deposit when the engine is dropped off at the shop. If the client gives static at the start, they're going to be a pain in the arse the entire job. People who plan to pay and can afford to do the job have no problem with a deposit, just explain how it helps pay for the parts you'll need to order up front.

[@henktulp4400]

I own two cars running on LPG; even after 20.000 kilometres (my usual oilchange interval) it is difficult to read the oillevel on the dipstick, the oil looks like new when it is drained from the engine!! Modern diesels are exactly the opposite: there is MUCH more contamination running on Diesel to start with and on top of that the newer Diesel engines get to swallow the exhaustfumes once over through the EGR system…. Best sollution to keep Diesel engines clean is installed on Scania Diesel engines for at least 6 decades by now!! It is a centrifugal filter and it is VERY effective; any old Scania engine you open up will look like it was assambled last week….. Cleaning the centrifugal filtre is an eyeopener!! The spinning part (a 5 inch cilindrical container,about 4 inches in length) gathers all the black deposits from the engine oil, hence you’ll find a layer of easily a quarter of an inch of compacted deposit; it looks a lot like rubber when you remove it when servicing the filtre (a 15 minute job….) I know of Scania engines that reached 2.000.000 kilometres without an overhaul…..

[@glennstocker487]

Loving the Technical content gentlemen, as a 60+ yr old Mechanic 45yrs on the spanners, (& still cursing) - learning all the time, keep it up! Well done, Cheers Glenn - DownUnder👌

[@geoffbrown2409]

Had a similar problem years ago working for Ford agent in Saffron Walden. Perkins powered Transit had been treated with Wynn's additive only to ha e oil turn to thick jelly

[@BrianCox-z2n]

Love the “within tolerance “ my Horlicks go launched across the room 😂

[@JeffPower-dv3zl]

😂😂😂😂❤🎉😊

[@Simon-ui6db]

Just like vauxhall ecotec engines "yes they use 1l of oil per 1000 miles"

[@Google_Is_Evil]

If you drive short distances, you need to shorten your intervals, not extend them like this customer did. Your oil does not get up to temperature and all sorts of chemical additives are not helping keeping the oil and the engine clean. Land Rover isn't being very helpful sending him home for months once he finally showed up and their documentation and service interval are not the best...

[@stevenfarrall3942]

Yup. Exactly.

[@davidcoyle7125]

Pity about another customer not paying/collecting finished work, just apply normal conditions regarding storage charges, thats only fair to both Barum and customer.

[@dennissheridan1550]

Long journeys you should change oil at 6000 mi., short journey's change oil at 3 > 4000 mi., no matter what the engine is in the car. Big truck diesels are another story all together, they run much longer hours and burn or filter out, with multistage filtering, the sludge producing byproducts. @10:00 - That stuff doesn't pump very well, which would lead to oil starvation and terminal failure.

[@EdwardEngines]

6000? This sounds American!? I have a ‘98 VAG 1.9tdi, mixed journeys, changed the oil and filter at 10k… (incidentally it missed one or two services in its youth!)…. Currently on 300k and runs fine 🤷🏻‍♂️

[@georgebettiol8338]

Agree. Given the state of the Land Rover engine, and the likely short trips that the vehicle has been (and likely to be) subected to, I would opt for 10,000km max (6,000 mile) oil changes.

[@Graham_Langley]

The mention of the split inlet camshaft on the K-series engine had me look up how its VVC works. It's very, very clever, giving both variable inlet valve duration and overlap.

[@AndrewNeilBaird]

I changed an Amsoil bypass filter on a D24tic VW engine . Got chatting with the tech department guy about oil and it's various additives and he said Ford had asked them to develop a sae 20 oil that would last 18000 miles between changes . And not have any additive that would put the emissions up. He said they did loads of testing and you could have the change duration but additional chemicals that pushed the emissions up , or , 8 to 12 k changes with low emission oil . But not both. The attitude of the company was that after the warranty was up , tuff titty if the engine came to a grinding halt with 50k miles or so . That was 2008 . With what we see now , how accurate.

[@bobmizen1]

Nice interesting selection of different engines and machining to get on with 👍, looking forward to seeing them being done. Regards, Bob M. South Wales

[@gregculverwell]

That LR owner was going to pay the stupidity tax.

[@yarrdayarrdayarrda]

The Honda inline 4 cranks are rarely out more than a couple of grams per end.

[@ataxpayer723]

Solution to being busy: Ask for a 30% bank payment deposit. Then do the work in the order that the deposits are received. This will also help your cash flow. Never go ahead with a project until the deposit is received.

[@jimamizzi1]

I thought Lee had put something in place a while ago to avoid not getting paid. A deposit of at least the cost of parts should be paid. You’re not a bank.

[@andrewvassallo3444]

Understanding service intervals 😊

[@paulhoogeveen7353]

@@andrewvassallo3444 Also have to understand how its used, most "recommend" service schedules are as useful as used bog roll!!!

[@AndyK.1]

To be fair these 2 didn’t in the first video 😂.

[@biggemage1234]

sorry if I frecked you out today by stopping you😂😂 had to pay respects to a local devonian and content creator loved the channel since the day I subbed keeps my motorsport passion I couldn't pursue myself alive watching your content what I was all about while I trained as a motorsport engineer which I could have kept my old track car still pains me. but all you guys keep up the awesome work and content you do much respect for the craft

[@clivewiddall3430]

Never had this problem with the good old mineral oils

[@carguyuk7525]

Never follow the maintenance schedule for longlife oil. Do regular changes using longlife, every 6000-8000 miles and every year, especially if you are keeping the car for the long term.

[@dalejones3862]

Every 5k is best way to save the engine

[@scotty6346]

That's overkill these days for a quality oil that use good base oil stock, 1 year/10K is fine. I use Shell helix professional and Motul with Hengst, Mann or Bosch oil filters, The oil cost's more but is top quality oil compared the the likes of Car plan, ECP QX and woeful Fram oil filters etc, Buy cheap and you get cheap quality.

[@JockMurray-v1o]

Here in South Africa, one of the Toyota diesel engines was so bad for sludging, they cut the oil change times to 2500 Kms!

[@raygale4198]

That would have been the 1HDT when driven under 'extreme' service.

[@miked6505]

my sons company bought a new renault van with a sevice intrval of 25k, at 10k he booked the car for an oil change to be told it was not due,he insisted but they refused saying it would invalidate the warranty. if you buy in parts make sure you are paid before you apply labour

[@JeffPower-dv3zl]

The same with me Toyota proace 25k first service 😮 this can't be Right 😮

[@ianross210]

When invoices were not paid you were able to reclaim the VAT, was a pain and HMRC resistive.

[@peterstokes8631]

Hi Lee, that Lancia engine looks like the Beta Lampredi twin cam looking at the cam box covers not a Fulvia

[@johnmoruzzi7236]

Fulvia is a funny compact little V6 with a single cylinder head… as “reinvented” later by VW…

[@peterstokes8631]

Fulvia is narrow angle V4

[@johnmoruzzi7236]

@@peterstokes8631 Oh yes... of course it is !

[@izalman]

I never really saw the advantage of an oil light pressure switch, these usually set at about 5psi. If the oil light comes on as you say it's too bloody late. One of my old service managers always asked when a failed engine rolled up 'was it full of the necessary nutrients ie oil water and the right fuel.'

[@Judith-c6r]

I think it was Audi who started long time/distance between oil changes but all in the know continued with original times. Lower mileage requires more frequent oil changes. Minimum good quality correct oil change and filter annually or every 10000 miles.

[@jsh6952]

Short trip diesels should see a 3000 mile/4500-5000km oil service interval just because of the soot involved and lack of regen cycles. Oil is cheap, diesel blocks cost more than gold.

[@georgebettiol8338]

Given the state of the Land Rover engine, and the likely short trips that the vehicle has been (and likely to be) subected to, I would opt for 10,000km (6,000 mile) oil changes. Oil changes are very cost effective - with an emphasis on 'very' - when compared to replacing complete engines.

[@jimmyjt16]

3 years without a service and the chap is having a moan at landrover🤣🤣

[@MrHugaKuga]

I had a Vauxhall Astra Diesel with 20k service intervals, did 20k every 8 months. I sold it at 120k and it was still going at 200k. Short journeys (low mileage cars) are bad for the engines and cars. A year spent doing city stop start, speed bump driving is far worse than regular runs up the motorway.

[@carzkartz9080]

Good chance the oil pickup screen blocked causing the oil starvation. Could have been the filter but generally oil filters have a bypass of some kind.

[@EverydayLife621]

Crazy folk. I have a EA189 Tiguan 170 sport, which has just gone to 170,000 miles, without a single issue, I've just changed the oil (with the exact spec, in my case VW507 - castrol edge?), every year (in the 1st few years every 6 months), gearbox at 120k miles, and front diff (120miles, should have done it more frequently, as this was black), I've now moved onto an EV, but still have 3 or 4 4l oil 'cans' of the stuff which I picked up at the supermarket on offer. To fill the car with fuel was £60-£100 (depending on timeline), but the oil has always been £30 or so. Just change the oil at 1/2 the interval as its crazy not to. (I'm going to try to change my gearbox reduction oil on my EV-£20, but why not do it as its crazy not to)

[@wayneb251]

Maybe the customers stuck one of these 'Wonder Oil Additives' in the quieten down the knocking and that's partly why the oily sludge appearance?

[@miked6505]

ps the renault van was booked in with the suppling main dealer

[@craiglaing2417]

Hold up. So it’s barely gone over the 3 year warranty, but he would have been back there within warranty having the filter changed. Surely their techs would have picked up there was a major issue with it.

[@simonpetty2429]

Unfortunately people say okay to the work but don’t have the money

[@scotty281976]

6k oil changes.. service intervals are to keep fleet and hire companies happy

[@paulhoogeveen7353]

21,000 miles, 2 years for servicing, wtf??? Currently running a 2021 Mitsubishi Triton 4WD, completely ignore the recommended service schedule , do 10,000km or 12 months for servicing and engine oil/filter changes.

[@MATTYALI1]

Do you bore the aluminium with a different cutter rather than carbide and change the speed of the cutter?

[@GARDENER42]

Low mileage doesn't necessarily mean short journeys. My Isuzu only does around 5,000 miles a year, as it's almost exclusively used once a month for a 400 mile round trip. Even so, it gets an annual oil change & service.

[@Flakmagnet1701]

Ahhh...got to ask myself, why did they bother changing the filter when the motor was full of treacle and sounding like it was full of woodpeckers. Tap tap tap tap ...yeah. needs a filter that does. The sludge? no leave that in. It's fine.

[@JeffPower-dv3zl]

😂🎉❤😢😊

[@cirian75]

20,000 oil changes is insane, change at 6000 to 8000 or annually no matter what the makers says.

[@jamesplotkin4674]

And make the time to do so, not kick the can down the lane. Too easy to lose track and pay later for the damage.

[@cirian75]

@@jamesplotkin4674 I do about 6,000 a year, car gets serviced every December.

[@peterwilson8797]

My wet belt transit is 25k intervals. Ford get it at 25. I do it at around 12. The oil and filter is eye watering. 120k in 2 1/2 years.

[@Speedfreak99969]

It's the modern oil probably turns to water over time like e10 fuel

[@TurboTimsWorld]

Guys has that V6 disco engine got a fuel pump on it mine packed up right outside Bideford police station this morning.

[@petershepherd6889]

If the chap with the V6 landrover engine doesn't pay up then you won't have a problem selling it . Plenty of knackered ingenium engined range rovers out their.😂

[@-DC-]

No such thing as a Ingenuim V6 though so that might be an issue 😂

[@baztyrrell3569]

Oil chages are the cheapest form of maintenance

[@johnnie5wreckingyard]

21k 2 years is too long as it is Anyone thats bothered to read a user manual they specify for extreme use to half the intervals Extreme use includes extreme temps hot/cold and in particular short trips This customer should have just done a service at each 12 months and all would be sweet for years I bet if you got the lil tested it would be off the charts

[@atlas869]

I only do 5000 to 7000 miles on oil changes

[@robertmiddleton5663]

your ideas on genius engine great additives to late but at least they knocking on right door .i recon its just done the school and church on sundays dont think i would chance loosing my life taking that across sahara

[@peterjackson846]

So now we know the true story it's clear the owner does not deserve a warranty claim approved by LR. Folk who buy these things need to understand what their responsibility is when it comes to correct maintenance. I can't believe the vehicle was not flagging a service required ?

[@jimamizzi1]

Vernier timing is confusing, I’ve watched people do it for years and I still don’t get it, do you do it because you have machined the block and or head? I’ve reconditioned a couple of engines and never did it but also didn’t machine anything.

[@stevefuller1779]

When dealers sell these modern DPF diesels they keep quite about all the hassle they cause because it would put people off so the customers just carry on normally in ignorance. In the end under consumer laws a buyer is entitled to expect a product to give reasonable service regardless of warranty as long as it is correctly maintained.

[@simonm7776]

Oil thickener. Yes. Nice one chap! You know …..!

[@daledavies2334]

Issac, did yer taste the black stuff to see if it tasted like cream cheeze?

[@Sandysand701]

The Barum slogan, that's ideal.

[@Jester-Riddle]

Given that it's a Landrover Engine, the 'Black Cream Cheese' should be referred to as 'Caviar' ... !!! 🤣

[@jamesplotkin4674]

Black Poupon (poop-on)

[@Simon-ui6db]

I don't know of any service interval that don't say "which ever comes first" on service. Think landrover are within their rights to deny warranty on this one. Personally I service my car every year regardless of mileage (as my mileage never goes above the recommended amount, helps I can do the work myself).

[@richardhartley7094]

👍👍

[@James_Rivett]

The Landrover engine looks like its had a tub of graphite based grease dumped in it. No doubt a recommended lubricant of Landrover lol. At least with our old steam engines, when you hear a bit of a knock, you get the oil can (with 220 or 460 grade oil in) until out get to where you going, then get the spanners out take out the slack in the bearing, ind u they only run around 350rpm when your caning it. lol I know a chap who brought a old petrol paraffin stationary engine, that was not running when he got it (no spark from the magneto). He checked for play in the big end and couldn't detect anything. He was tempted to put a different magneto on it and just run it before finishing it off, but decided he would strip it down an do a proper restoration. When stripped it, one of the big end shells were broken and a bit missing. The person got it off had thrown it together and use bits of old carpet to take the slack out. lol

[@TheMadManPlace]

@James_Rivett I got an old tractor motor to recon many years ago - was supposed to have cast white-metal bearings but they had used some thick leather instead. It chewed the hell out of the crank but it still worked more or less. Piston clearance you could measure with a ruler and of course no spares anywhere in the world so we cleaned up the pistons using an old piston grinder, re-sleeved the block and bored to fit the cleaned up pistons. Recently found out that when he passed on,a USA Tractor club bought the lot and shipped them all back to the States - 18 of those 40ft containers worth.

[@James_Rivett]

@@TheMadManPlace A lot of old threshing machines used wooden bearing blocks on the straw walker cranks. When I done the straw walkers on my Ransomes thresher, I used beach wood machined, and then boiled in linseed oil. My ex's uncle had a 1970s or 1980s Laverda combine that had wooden bearings on the straw walker cranks. The wood in that case was much askin to Mahogany and had a pocket on the bearing face for grease storage.

[@geoffoliver6788]

Ingenium, the engine that keeps on giving. mind you how many "new" engines are reliable these days ?

[@paulaus]

You'll probably find that that land Rover usage falls under heavy or extreme usage and has revised service intervals.

[@johnmoruzzi7236]

Yes but modern engine management should calculate the change interval based on usage and mileage….

[@simonm7776]

Now that was funny. JLR have increased their tolerance’s to 3 mm!

[@georgekaplan6451]

Consistency of Vegemite... Probably tastes better too 😁

[@grayflight9424]

If you can afford an £80,000 pound car why woild you leave it three years before getting it serviced must be a tight arse

[@jamesplotkin4674]

Or, he's the type who turns the key and drives off without a concern as long as it starts.

[@georgebettiol8338]

It may not be a so called ' tight arse'. It's normally that owners do not understand the basics of internal combustion engines and the limitations of lubricating oils - ie. they just go by what the OEM specifies - however in the case of 'this owner' he/she focused on the mileage and ignored the OEM specified 'max period' for the oil/filter change. Given the state of the Land Rover engine, and the likely short trips that the vehicle has been (and likely to be) subected to, I would opt for 10,000km max (6,000 mile) oil changes. Needless to say, oil changes are very cost effective - with an emphasis on 'very' - when compared to replacing complete engines.

[@jimmyjt16]

He’ll be the type that thinks an MOT is a service.

[@simonpetty2429]

And the rest of us people who are sorted coop you tightening up the system

[@itsverygreen532]

3 years without a service? FFS ... that is extreme neglect of a new vehicle. Should have had an oil chnage at 3 and 6 months when new, regardless of anything else!

[@richardhooper2883]

I wouldn't be at all surprised if the chap with the Landrover has no mechanical bent but may have been hoodwinked by a salesman emphasising the TIMESPAN between services and not the mileage, just to make the sale!!

[@johnmcgovern9511]

The engines knocking so we will change the oil filter 😂😂😂😂😂what a joke

[@scotty6346]

Oil to an engine is like blood to the human body! Forget manufacturer's long life intervals and replace with a new filter at 1 year/10K miles with quality engine oil like Shell, Castrol, Motul etc. A regular oil change with a decent oil and filter is a whole lot cheaper than an engine rebuild and if you keep all receipt's it will go in your favor if you decide to sell your vehicle!

[@TCBOT]

ummm nasty no chance of rma on that

[@neilwharton720]

Oil deteriorates over time, it degrades even if you are not driving it really, and these modern diesels need oil changes every 10 k at the most or every year better safe than sorry 🙉🙉🙉

[@ataxpayer723]

It would be cheaper to replace that horrible LR engine with a BMW M57

[@yarrdayarrdayarrda]

What a stupid service interval. 5000 miles is long enough, and short trips are much worse for engines than long ones. That engine would have looked much better if it had driven 21000 miles within the first 4 weeks, never shutting the engine off.

[@bobnashnash7965]

Charge the guy storage which you are entitled to do.

[@STANLIZ4]

When you hear the knocking, it’s a bit late then!😂 2yrs or 20K thats it, clear as day. Using your imagination doesnt work! Lee!! Starting work without order - after all weve told you about written confirmations!

[@samuel_towle]

If they guy with the V5 rover doesn't have the money, sell it to the guy with the straight 6 rover.

[@wallaceandgromitltd]

21000 oil change someone is dreaming yes possible if you are doing that per year up and down motorway! but over 3 years engine terminal at year 2. black sludge use to that people dont want to do frequent oil changes even though oil change is cheap maintenance penny pinching. there you have it in black on a block 3 years no oil change now £6500 just for bottom end

[@NormanMorris-n4r]

that V6 Land rover engine, its time to get onto him and let him know he hhas a month to get things paid before storage fees will start to accumulate. but hey don't stress too much about timing of the vlogs, its just great to see a business owner willing to be honest and truthful about their life and business. but i can't wait to see some more on the dream beamer. keep up the great work. oh! and by the side, what about mounting acamera above an engine and giving us a rebuild start to finish.

[@johncrofts4393]

@@NormanMorris-n4r It's a straight six, wasn't it?

[@johnmackenzie7487]

I'm sorry for the guy but anybody who owns a vehicle that costs that much and doesn't look after their investment properly, has only themselves to blame. The best he can expect from the makers is a discount on his replacement short block, and that would be only a goodwill gesture.

[@Wetthewhistle]

Buys a £90k JLR and ignores the service interval. There’s only one person at fault with that. His/her dashboard would have been bonging at them every day as well.

[@forresta65]

if this landrover is rockin don't bother knockin or is it the other way round that!

[@XENONEOMORPH1979]

bet ya a fiva he does not get a deal done with tata company they are tight .

[@madeljacky]

Land rover are going to walk away from this one i fear, you are told 21,000 miles or two years , whatever comes first then you do an oil change, the owner stated it was three years now and it has only just hit 21,000 miles, oil change is over due by one year so land rover are probably going to point to their recommended service interval and say sorry mate, not under warranty this time. But in fairness 21,000 miles for an oil change regardless of the two years is madness

[@cliveparkes4052]

You sent a valve grinder to lektronix in Walsall they destroyed it if you want more information message me

[@lynjames4306]

Changing the oil once a year would have Saved all this work and Expensive Repairs, Just plain Stupid 100% 🙈🤬👍

[@user-xu5vl5th9n]

It is called PREVENTATIVE maintenance for a reason. The concept seems to be lacking with Land Rover, guess they prefer "run to fail".

[@geraldmcmahon7361]

👍🤙💪👋🏻👏🙌🫡

[@Nelson.ViewsZ]

My tyre fitter has never changed oil in his hilux, only ever topped up. 😂😅 Who buys a new car these days?

[@dbx3197]

People buy massively expensive cars that they can’t really afford to run and then skimp on the maintenance. It’s utter insanity. And then they moan because nobody takes ownership of their own failings. I feel sorry for the owner because stupidity isn’t a crime, but blaming LR is just unfair. Joe Public thinks chipping the vehicle manufacturer is a victimless situation but all that happens is that warranty costs for sensible customers increase to cover the loss. Accept you’ve been a fool and learn to treat your expensive, complex car with the respect it deserves.

[@michaelcooper5337]

its not a fulvia engine ,looks like a beta engine

[@georgebettiol8338]

Agree - definitely a Lampredi twin cam engine.

[@CraigFrench-ry2gz]

Im sure many people will buy the v6 engine from you 😅

[@andrewhalenza5773]

Change your oil every 3 k period

[@-DC-]

Why is it 1953 still ?

[@gizz1777]

If they guy doesn't turn up smartish for his land rover engine, sell it to the other land rover owner. Jobs a goodun 😂