Really Weird Rules Starbucks Employees Are Forced To Follow

[@frankgallegos87]

They should’ve added how customers show up right when closing time is and expect you to take their order in the drive thru even though “you’re supposed to close exactly at closing time.” Then turn around and want to call corporate and lie about how long they were waiting. The customers have gotten worse and the quality has gone down since my time as a partner. This Corporation has given its customers a sense of entitlement, they will yell, spit, flip off and use harsh words towards an employee, then they call and blame the employees for being rude and not only get a free beverage but also get the employee in trouble for their own actions. The company doesn’t care about its employees, it cares about the income and the customers experience “i.e. lies”. How about some recognition for your employees who work hard every day and all they get it criticized. Plus favoritism in the workplace. Like Morning shifts always get favored by the store manager cause they work that shift, and it’s always the night crew that gets blamed for doing everything and anything wrong. This place truly has become the McDonald’s of Coffee Shops lol.

[@julieuhha]

Not too long ago, I was in the drive thru (about 15 minutes before closing), by the time it was my turn to place an order.. (with about 5 minutes to spare) the baristas stopped taking orders. I pulled up to the drive thru window and the barista literally closed the window in my face while yelling “I don’t care”. Thankfully, I had all this recorded on my dash cam and submitted it to corporate.

[@aurorarivera7390]

Idk how some customers could do that when I can barely get my name out to the baristas

[@ajhare2]

I heard Starbucks went downhill after Schultz left as CEO

[@PizzaSpinner]

@@AmS-c5z After working in food service and retail for years, I know just how tired those kids are and how many times they probably got cussed out during their shift. That's why I don't go anywhere less than an hour before they close

[@Themfeels101]

@@AmS-c5z Did you not read the part where he was waiting in line for 10 minutes?

[@Chevonne8]

Ummmmm so I actually work at Starbucks. Some stores are different. At my store, we cannot warm up your drink for you because it’s been sitting out. Instead, we will just remake it.

[@Taryncloud9]

No store has or will be allowed to warm a drink up. We have to remake it

[@ElphabaHeartshaven]

I was about to say that this sounded like BS. I haven't worked at Starbucks, but I have worked in food service, and we were told that sort of thing was against health Code.

[@honestylee11]

Same at my store

[@JK-gp2rh]

That's for food and safety reasons. When food or a drink sits out long enough to need to reheat. Bacteria starts to grow. If someone gets sick off of it, bc this is America someone could sue.

[@jessicajiang8028]

@@JK-gp2rh exactly. imagine this. when we make a latte. cold milk is warmed. then it cooled down while sitting out. why would we rewarm that milk. thats not safe to consume.

[@AndromedanPrince]

I worked at Starbucks for five years at three locations during that time and they never tell you to limit how fast you work on drinks and seen tons of other baristas make more than two drinks at a time lol

[@erihitsuki]

i worked 4 years at three locations, and i think on my 2nd or 3rd year, the word from corporate is to make only 2 at once to keep drinks as fresh as possible, but that rule is quickly thrown out the window, and some of us also steamed more milk than what corporate wanted.

[@jessicajiang8028]

its called sequencing. we are trained to do it, but who really does lol

[@flhysjohnson3781]

The only time I make 2 drinks at a time is if it's slow or the DM is visiting. They want fast drive thru times...we gotta do what we gotta do ahaha

[@claudiavazquez5791]

I've worked for the siren since 2004 and I can tell you this is straight up bull. We are a super busy cafe and if we did 2 drinks at a time our mobile times would be atrocious. If I'm not making/setting up 4 at a time I would be drowning by 6:30a. I don't always have the luxury of a cold bar or MOP hand-off partner.. Sometimes it's just me.

[@ericamoney6257]

Lmaooooo yeah no I’m a partner and many of these are just false. I can and absolutely will tell you no if what you are asking for isn’t possible or if you’re disrupting the third place. Also, there’s no such thing as “too fast.” Experienced baristas will be making 4+ drinks at once because we get admonished if our window times are too long 🙃

[@David-vy1sl]

Facts

[@saminmahmood3413]

On my second day on bar I literally had a line of 8 drinks on cold bar and when I was at hot bar earlier I was doing 5 at the same time

[@squabalis809]

And hours cut for the whole shift if you continue to have your time low

[@drewadams6667]

The whole staff at my starbuck dyed our hair green for St Patrick's Day in 2018. The next day we were all written up.

[@payableondeath9091]

who cares that would of been totally worth it lmao

[@drewadams6667]

@@payableondeath9091 not when you only get a . 25 cent raise for the year for a write up.

[@payableondeath9091]

@@drewadams6667 my Mom only got a .5cents raise this yr with no write ups, I would find out how much more they woulda gave w/out the write up

[@rachelwhite6128]

Must’ve been semi permanent dye 🥴

[@trin3516]

That’s was an unlawful right up because the company allows you to dye your hair

[@ladybugsie8635]

During our visit to the US in 1997 we were visiting the Starbucks on Market St in San Francisco. The barista who was making my coffee accidentally squeezed the cup to hard or something and got steaming hot coffee on his hand. I worriedly asked him if he didn't need to go hold that hand under running water, and he replied: I'll die later. I have always been shocked by that, as it gave me the feeling that he could've lost his job by making a little mistake or showing he was human. Dear barista, if you read this: I hope your hand healed. I felt your pain. Talk about work-ethics.

[@30secondstoplutoable]

I'm not kidding when I tell you I've been screamed at by management for having similar accidents or even needing 5 minutes from having an anxiety attack. Starbucks gives off this huge facade that it's this phenomenal company to work for when, in fact, it's quite the opposite.

[@christinevillarreal913]

@@30secondstoplutoable keep in mind this is also by location. Some locations are awful, others are amazing.

[@squabalis809]

I can't tell you how many times I've burned my hand with freshly steamed milk or fresh expresso or even ripping hot water and just worked through it due to how our store does the schedule your hours are based off how quickly you make drinks and if your able to keep the drive thru time under 50 seconds or 45 on week days and with everything sky rocketing in price low hours just can't happen

[@gamesmarts9262]

We wear darker and boring clothes so our apron stands out more. these policies arent weird, they're normal

[@katina7047]

but who cares about the apron standing out lol its still a really weird rule

[@davidsoto4436]

@@katina7047 girl what no it isn’t plz

[@katina7047]

@@davidsoto4436 ??

[@skii1021]

Exactlyyyyy

[@lawc6572]

@@katina7047 I think it’s better than wearing some ugly ass khakis some boring ass colored shirt. As someone who loves wearing black, this work uniform sounds amazing

[@TheDragonforce2203]

This video makes the dress code to seem far more strict than it actually is. I showed my manager my septum piercing and I was wearing canvas shoes and she still seemed ecstatic and hired me on the spot. It just depends on how strict your manager is but that isnt to say you shouldnt follow dress code. I had to buy a new haul of clothes just to start working

[@payableondeath9091]

I like their dress code

[@kaylamoffett1295]

I have a septum and a nose ring, but we wear masks now so it doesn’t even matter

[@rebeccawhitmer9244]

Okay but about 5 years ago we had to wear a uniform, no visible tattoos, no unnatural hair colours, and all that is pretty normal for restaurants/ fast food. So those rules are actually a huge upgrade!!!!

[@zzthesloth2997]

Yeah and what rules there is are to comply with food safety

[@sundaynightdinnerswithdebo945]

most of these are standard health department rules, and none of these rules are "really weird rules"

[@britaobrien469]

soooo you're not supposed to tip because the employees have to share them? i think ill just tip more money lol

[@coffeewithkarlie]

and we would greatly appreciate that!!

[@DonnieBunch]

Thank you for that!

[@NovahLia]

Most of these guidelines have to do with sanitary reasons since you're working with food and drinks.

[@niko3955]

I've worked in different food settings, mostly factories, and most of these are universal: no temporary hair dye, no nail polish or you have to wear gloves, no jewelry except a wedding band, no perfume. I've never heard the 2 drink thing as a limitation. Sequencing is very technical and optimized to get drinks out FAST. If you are working on more than 2 at once, that means something is sitting and people are waiting. I'm bad on bar, but I'd bet there are baristas that overlap 3 drinks. I'm actually angry that they imply we intentionally go slow when your whole being is getting drinks made and out. It's chaos. Also, yes, we steam each drink individually to get the foam to milk ratio right and warm milk is a breeding ground for LOTS of pathogens. The dress code is odd though. I'll give them that. But it is in a lot of places.

[@stavi095]

Please don’t ask your baristas for more than coffee. Y’all it’s busy and there are so many drinks to be made. Sure, they are suppose to say yes but it slows them down

[@milliepuder7621]

wait wdym more than coffee just curious

[@anuragjangam]

I think he meant drinks

[@squabalis809]

There's nothing like running drive through bar and lobby bar to have a customer come up and want there drinks remade because they forgot to say iced or they stated the wrong size

[@squabalis809]

@@milliepuder7621 more the drinks plenty of customers ask for food, straws, extra sugars, or sweetners, extra cups, cups of wipe cream, the list goes on tho we don't mind helping you out and we will do it in a heartbeat it just adds stress and can result in slower drive times causing your hours to be cut so all we ask is if you know you need something tell the batista when they take your order and we can have you taken care of much quicker

[@ElphabaHeartshaven]

This video makes all these rules seem like it's life or death code in North Korea. Seriously, if you've ever worked in food service or retail, these are pretty much standard common sense for food safety and professionalism. And the amount of mid-rolls are ridiculous.

[@skyeminnerup4530]

The policy is to make the moment right, not that we can't say no... What a load of bullsh!t

[@savannahellis8888]

The jewelry thing is all about health safety. Stones in rings/bracelets can collect bacteria and possibly contaminate drinks/food. The only reason we could ask someone to leave is if they were making a HUGE scene by attacking employees verbally or physically. I worked for starbucks for 4 years and quit in 2019. Also the working on multiple drinks thing was never enforced and I personally worked on 3+ drinks at a time. And the just say yes thing is real.... it was incredibly annoying but we would figure out ways around it especially for super crazy requests.

[@dumbnhung]

Trust, I've said 'NO' more than once

[@bangabruhh8291]

Everyone in Starbucks breaks all of these rules everyday. Lol don’t be fooled.

[@SniperPilotX]

You CAN ask someone to leave, especially now with Covid.

[@ElphabaHeartshaven]

Even before covid, I've seen obnoxious karens or drunk/high homeless people kicked out.

[@1ute]

oh cool

[@Hanniebones]

If you ever want to get into barista work, don't let Starbucks be your first job.... as a person whose worked and trained for multiple artisan coffee companies AND had the unpleasant experience of working for Starbucks out of pity for 3 months, I'm being honest.... between no dialing in to the espresso, resulting into a slur that looks like dishwater, no training on how to actually steam milk, and the "guidelines" that purposefully make serving a proper latte take forever and spoil the espresso before it could even be served... Starbucks is just a massive no. (not to mention the coldbrew that'd come to store in an unmarked bag that just said "cold brew) There's no way of saying it without sounding like a coffee snob, but when previous Starbucks workers would apply to other chains or shops, management would literally just deem them "inexperienced" and there was merit to it unfortunately.

[@Taryncloud9]

So the whole “say yes” thing isn’t real and hasn’t been a thing in years. It’s been replaced with the third place model. Furthermore we can NEVER reheat a drink behind the bar(basic food safety, are you stupid?) we remake the drinks. We are absolutely allowed to say no, however, as a service worker why would want to say no?

[@RabidPanda7]

I didnt work at Starbucks but i did work as a barista and some of the "rules" make sense like wearing dark pants with no holes and not wearing perfume. If youre working were coffee and hot liquids ll day you dont want to get that on light clothing or have steam touch your bare sking (its not too too hot but uhh i have accidentally steamed my legs before and it wasnt fun. The pefume thing makes sense because peoe can be allergic to some perfumes and i think they just want to eliminate ppl having allergic reactions. I do think the hair dye thing and the no bright shirts thing is dumb lol. I understand wanting to not get hair in peoples drinks but wearing a hat or tying it back works just fine.

[@squabalis809]

Can't tell you how many times I've spilled steam milk or fresh hot drinks on myself it's usually not that bad still burns but can work through it the ripping hot water

[@_Peachyb_2]

The rule about asking customers to leave isn't entirely updated. We went through confrontation training a couple months ago that allowed us to deny a customer service if we felt threatened or thought they were a disruption to the store. Mind you, we have to ask calmly and politely. We are also allowed to respond to negative talk like, if a customer is saying nasty things to a barista, we shifts can step in and say, "I'm sorry you are upset with us and what can we do to make the situation better." or "I don't appreciate being spoken to like that and i'm sorry you feel that way."

[@aurorarivera7390]

I would have no problem wearing black and grey it’s my whole closet

[@horrorgirlfriend]

Just Say Yes is an old policy that they phased out maybe 4 or so years ago because it caused too many problems. Now it's all about creating moments and assuming the best in others. So saying no when something is not safe, legal, or responsible is allowed.

[@joanncunningham7276]

I worked there in 2001/2004 , dress code was white, black, tan, and NO piercings, and NO visible tattoos! Look at them now!

[@benovermire3372]

To the tipping point: my store gets tips for the entire team, and then each week the tips are split based off of how many hours you worked that week, and it varies by how much money was made in tips. Usually it averages at around $20 a week

[@Dzzylizzy6590]

It’s not weird that the company has rules about what they wear. Almost every job has a dress code.

[@kileyeugene]

Hi. Starbucks barista here. I actually find these pretty normal. What I find wired is when a customer says thank you, we're not allowed to say you're welcome.

[@anony88]

Honestly it's hard thinking about tipping when the drink costs over $6. Justifying $9 for a drink is a bit much.. But if you buy drinks for 6 people, then I can understand a few dollars of a tip..

[@TheDragonforce2203]

You don’t have to tip and you also don’t need a fancy $6 drink either. Tipping is nice for all the effort and hassles workers have to deal with on a day-to-day basis. Also Starbucks prioritizes the customer’s experience and I think that’s deserving of a tip

[@adidragan]

"Just Say Yes!" "Hiiiiii, Can I have all the money in your register, oh without you calling the police, of course?"

[@mojnomia6080]

ee

[@brandiebishop8473]

It’s not as bad as the video makes it out to be. I’ve been there 8 years, it used to be black or whit collared shirts, natural hair, no tats, and black or khaki dress pants. Now a lot is dependent on your manager. You have never had to buy things to hang out in the lobby. It’s always been two drinks at a time, if you can’t sequence that’s on you. Mobile orders are what’s cause in the hold up, they have to be worked into cafe orders as well. Only stores with lots of instances of homeless or illegal instances had a lock on the bathroom. We can say no. FOR THE LOVE OF GOD WE CAN NOT WARM UP YOU DRINK IF YOU DRANK OUT OF IT.

[@Ashymorphine]

❤This 👏

[@YourQuality]

Well, we will say no to one of our restrooms because there's two separate restrooms for a reason that literally has a plaque on the door that says "Employees Only", and within my store, that's where we keep our cleaning products and such. If we started to let people use ours, then we'd be out of luck as well if they clog our toilets and mess up our sink, as well as they tend to do for the public restroom that's meant for them, plus customers can be quite disgusting when it come to public restrooms. (The Co-workers I work with are simply not.) There's plenty of restrooms out of the store, that they can make the journey to instead of arguing about why they can't use ours. We're also nice enough to send them to a different location that clean their bathroom more than we actually do. So many people go in and out, and there's always a long line, and we cannot and do not rush people with their time in the bathroom that we can only manage to really get that done at the end of the day when we're closing. However, sometimes we'd do at least our very best to just go in and check whenever we just can if there is no one because sometimes, it's like some toilet tissue wonderland of a playground in there to them where there's tons of that all over the floor like there isn't a trash can that isn't full inside the bathroom with them.

[@missmermaiid]

Why does this video make it seem as if these are extreme? I work there and most of the policies we follow are also policies my mom has to follow working in the hospital, and policies my brother follows working in a college. Stop being dramatic lmao

[@demimiku]

The dress code part really depends on your manager/district manager. My manager lets us wear cute stuff but as long as it’s in the color code. You can wear any color jeans as long as they’re in the dress code and has no holes in them. (Also no white jeans.) I also have 3 nose piercings and my manager doesn’t mind. Lots of us have septum’s too. I do really miss wearing nails though.

[@janelleontiveros1266]

The dress code is so much more relaxed than my old job. We were only allowed to wear white tops and jeans. We can branch out to jean skirts but they had to be up to our knees (it wasn’t practical to wear skirts to work so no one wore them). And we can wear gingham

[@dayswithshannyc7959]

For everyone saying that these rules are “normal” and are common in restaurants due to food and safety regulations. You are so right, but some places have certain speculations in place. Prime example, I worked @ a fast food restaurant and facial jewelry wasnt an issue, you just were only permitted to where studs or small earrings and if you wore nails, they had to be cut really short . I definitely value customers safety, but taking away self-expression is really hurts. I work at Starbucks now and have a dilemma because I have a nose ring and a tragus piercing in my ear. Yes these are guidelines that were put in place but if I was hired on with them and been allowed to work with them, why change it now. I personally have a connection with my piercing and taking them out severs that.

[@donniesgurl125]

I currently work at Starbucks a lot of this varies from store to store. There is no rule limiting earrings and a lot of the weird things are for safety reasons

[@claudiavazquez5791]

Actually the 2 earring rule does exist.. It's just not strictly enforced.

[@nicktaylor2657]

Now they don't have to worry about customers using the bathroom since Covid-19 They have all been closed since

[@Luckimee]

Our bathroom is open and baristas have to clean them

[@chriskoloski8881]

I hate Starbucks

[@MariahGamboa]

I’m sorry, I work for the company, I thought this was REALLY weird guidelines. All of this seems pretty logical. But OKAY.

[@addicted2caffeine]

okay my local starbucks was actually pretty awesome opening up allowing me to plug my laptop in as the battery was 0.

[@honeyfitz3791]

My experience at two Massachusetts Starbucks restaurants is that the employees are rude.

[@edson_contreras]

I can not dyed my hair. It's strictly prohibited in my current starbucks. I'd wish I could have my hair of any other color but they told me I can't :( I also can't have anything in my face like piercings or tattoos. Maybe because I'm from Mexico?? And all of that stuff are still taboo

[@christinevillarreal913]

All of this is 100% location based. The dress code and even menus vary widely from country to country

[@helloally2411]

I don't know about yall but my location is a corporate location and we can wear any colored top we want with any pattern. Just no logos. We can wear any colored pants as long as it is not sports wear or legging (leggings can be worn is you wear a skirt). We are allowed to show any kind of tattoo(nothing sexual) and any kind of peircings.

[@annielane5621]

I absolutely love Starbucks green tea creme Frappuccino, no whip cream please!

[@aurorarivera7390]

Whipped cream is the best part on anything😭

[@shawneamarrow4082]

Yes my favorite

[@arnavkamath9642]

Starbucks dress code allows ties so that's how I leave my mark.

[@laurabeane8862]

Dang. Next they're going to take pictures of your tats and put them on file like you're in the service, or in jail...

[@DanielSmith-nl7wz]

I don’t know where she got her information from but we’re allowed to tell you no

[@tracyblessinger]

I work at Starbucks. These are NOT true.

[@Idelia412]

I wish Starbucks was as much concerned about the coffee they sell as to what the employees are wearing. I drink a lot of black coffee, but not Starbuck's, there coffee tastes burnt.

[@leisure057blank3]

Don’t order the pikes place medium roast, it 8s horrible!

[@AmazingMina-]

They should have a coffee timer going for new batches every 30 or so minutes. Maybe things got busy and it was forgotten

[@arielrose6361]

The espresso machines need constant calibration or the shots will pull incorrectly. Baristas are pressured to quickly serve drinks and wouldn't have enough time to recalibrate when there's a long line.

[@pomskylifenova7344]

I hate pike too even for free

[@benovermire3372]

I hate that starbucks made Pike Place their staple roast. It’s by far their worst tasting coffee. I’d ask for Colombia or Sirens blend!

[@juliannewegesend-ako3545]

Most of these are food industry required, not just starbucks

[@addicted2caffeine]

oh in the UK we could only wear black. with or without the starbucks logo. although they only gave us 2 each so we often used our own. no jeans what so ever. and must be black.

[@purplehaze8471]

What’s up with the narrator’s pronunciations- hard t’s.... and been pronounced as bean? Annoying.

[@emcivicx3885]

Or is it a slick pun for coffee beans?

[@trouble-ry8kf]

my mom and a few close friends are allergic to perfume and get very strong headaches if a smell is too strong so the rule about not perfume makes sense to me. So does the rule about nail polish. Nail polish can be toxic if eaten so haveing it on and having it possible fall into a drink is not good

[@squabalis809]

Batista partner here they prefer you follow the dress code and things of that nature but it's not forced also saying it's weird to ensure nothing gets in customers drinks when your primary job is making drinks is how it should be. Customers can even bring dogs inside the store has long has they on a leash. Also you do not have to ask to use the bathroom unless they are usually locked

[@leslieschaffer2495]

The only challenge I have experienced is that they close at different times. I have had to drive through a Starbucks that closed to find another not far still open. And it wasn’t late at all!

[@Erykah_Mia]

Wow! I’m a starbucks customer. Some of these things are false! I live in nyc! Some employees are not nice, always say no and the bathroom is always closed they say it’s out of order and block the door, thank god I live close by that I don’t need to use it but I feel bad for others who don’t. I wish all Starbucks would be the same. Where I work the Starbucks at Washington Heights out of all places is PERFECT! Never had a problem!

[@sophiagardner4410]

Some stores need to keep bathrooms closed because of the pandemic going around :)

[@Erykah_Mia]

@@sophiagardner4410 that’s understandable but it has always been that way for many years (prior pandemic)

[@christianastorga4555]

@@Erykah_Mia I currently work at Starbucks(hired October 2021)at 6 Metrotech by NYU and while it definitely gets busy with Caffeine crazy College kids and office people, I absolutely love working there definitely more than my previous jobs Shake Shack and Five Guys. Also the reason why we keep Bathrooms off limits is because they are only for Employee's and trust me some customers would do weird stuff in the bathroom based on my experience from my previous jobs lmao

[@LyleFrancisDelp]

I've been told "no" more than once, when I've asked for a pour-over.

[@connermeseberg3049]

As a Starbucks barista I want to know more about this. Because I’ve definitely said it would take 5 minutes and offered alternatives, but if you ask and are certain you want it we can’t say no. Not sure how licensed stores are. A complaint to the store about that would get someone written up and impact operation.

[@LyleFrancisDelp]

@@connermeseberg3049 Not much more to say about it, except that I’ve been told “no” to a pour-over. In fairness, it was during a rather busy time, and I wouldn’t want to complain and get someone in trouble for something so minor.

[@devinchristacook4799]

@@LyleFrancisDelp I think the real question is why you felt the need to inconvenience the barista and the customers behind you, if as you say, they were busy. I’m sure the answer would have been different had they not been.

[@LyleFrancisDelp]

@@devinchristacook4799 Why did you feel the need to raise this question?

[@devinchristacook4799]

@@LyleFrancisDelp because, well, I’m confused. You say it was minor, and wouldn’t want to get anyone in trouble, yet felt the need to complain about it in the first place. Your original post screams white male entitlement, only to backtrack later. And before anyone makes it an issue, I am also a white male, but still care enough to point out the aforementioned entitlement your comment seems to carry.

[@joeylo3543]

i feel like dress code shouldn't be that big of a deal. I wanna go in wearing my Van Halen T shirt so i can truly express myself. It feels kinda robotic wearing the same plain things. Besides, I talk to customers about literally anything and want them to feel at home. I feel if we could dress cool (lol) we'd enhance our conversations and connections. At the end of the day we're customers too!

[@DerekTYWu]

The more you drink coffee, the more you need to go to bathroom!!

[@owlfeatherliving]

They are not paying them enough to follow all these rules. Not a hospital or political job. Pay them 20 dollars per hour then. Heck much as there items cost Starbucks can afford it!

[@br5632]

A friend of mine dyed her hair while working at Starbucks, and then promptly got told that she would either have to change it back or not be scheduled anymore. She wasn’t scheduled anymore. Also we could only wear black or khaki pants, and black shirts.

[@brandiebishop8473]

They changed it all 3 years ago.

[@br5632]

@@brandiebishop8473 that’s good! I worked there before that. My store was really small only 7 partners.

[@christianastorga4555]

@@br5632 Starbucks definitely changed a little since then lol

[@liamlowenthal8476]

Can Starbucks make a new policy to not sell burnt coffee? That'd be cool. But hey.. Dutch Bros all the way.

[@leisure057blank3]

I can tell you, I have spent a lot of money at Starbucks but when you ask to use your stars on expiring points they say yes, but they charge your card for cash not stars. If you don’t check your account you think you are using up your expiring stars and you are not. They are all just expiring. Okay the only way Around it is the app, I’ll do it, and as soon as all my stars are cashed in and my cash is all used up on the card, no more!

[@christinevillarreal913]

Can I ask what card you’re using? If you say “use my stars” but nothing that you’re buying applies to the stars then it’s going to charge you full amount. Also the charge goes to whichever card is scanned. If you’re not using the gift card/loyalty card and are instead scanning the visa/MasterCard/discover/etc then that’s where the charge is going to go

[@rebekahkamer4190]

You also need to tell your barista you want to use your stars before you let them scan your card. We have to hit a button to redeem your star rewards and can’t do it retroactively.

[@RigidRecords69]

I've been at SB for 3 years, most of this information is flat out wrong! No one has ever mentioned hair (Except to wear a hair net) color or how you color is not an issue at all. Where did you hear this?

[@DiosesmiSalvador100]

I like how Starbucks associates dress all in black. StArbucks by Giorgia st is awesome!

[@nope2075]

I really hate that y'all did this video. I hated the customers that requested a drink to be remade and before I said anything "you can't say no" ... wtf! Also, you forgot that we can't say "you're welcome" to someone saying "thank you" we had to say "thank you".

[@nasimmastroieni905]

Hi, can I ask why my photos are being used without my permission?

[@davidho1258]

jewlery and watches are associated with servsafe and health department and fda rules...

[@brianarbenz7206]

These are "weird?" Hair and clothing rules for employees? Yeah, so weird as to be bizarre! Unprecedented in the history of the food business!... Oh well, they're good click bait.

[@monicanaranjo507]

Ummmmm we can say no

[@elijah6308]

Weird post when cafes are still closed because we're still in a pandemic

[@edentranlol]

me slowing putting my starbucks application in the shredder

[@benovermire3372]

Lol sorry but if these rules sound extreme to you, then maybe food service isn’t the job for you. These are pretty basic and quite normal

[@christianastorga4555]

Y'all making the dress code seem strict when it's actually pretty chill compared to fast food joints lmao

[@javiruiz9993]

Starbucks employees can be very rude. We no longer frequent this establishment

[@keeganturner758]

That’s me I’m Keegan and work at the Crocker park location

[@ElphabaHeartshaven]

And,, the "never say no" rule is total bullshit. At the beginning of covid I was denied my moble order because indoor access was closed and I couldn't didn't have a car to go through the drive thru. A. I am visually impaired and CAN'T drive a car, and B I literally worked 500 feet away and walked over on my lunch break, what would be the point of getting in the car and waiting gas even if I could drive. I was ripped apart by an employee who said she didn't care that it wad discrimination, and that her job was more important. Thankfully an employee who knew me (again, I worked across the parking lot and was in that location almost every other day before Covid for 2 years) figured out what was going on and brought out my food to the patio and gave the district manager's contact.

[@strawbunnyfreckles5266]

Idk if it's just my store but we have a dress code but do ppl follow it? Nah, we've never got in trouble for wearing what ever we want

[@ShaynaEller]

Wow, my Starbucks must be chill...

[@markhogarty7250]

I haven’t seen anyone sit at Starbucks since the pandemic

[@thomaskleven8314]

Our Starbucks enforces hats doesn't matter what kind of hat.

[@hexahexametermeter]

How is Starbucks stock not completely tanking?

[@jehovahhohenzollern3329]

*And the Coffee Dot "Pearl" is where Blonde Babies come from.*

[@StarFleet_Tech1701]

Expensive Bucks

[@sheereen-gy9ih]

Starbucks is very harsh towards their employee's I heard it too😅😅😅

[@JP-zl8cf]

I would break the rules on purpose

[@tracyazevedo]

My Starbucks says No all the time lol

[@duhprofezzor]

Most of them are aliens, beasts, and vampires.

[@kayleyguyette5887]

theres so much wrong information in this video lol

[@brandon441]

These are pretty common rules in restaurants. Most of them are enforced by the health department..

[@RosiePosey5150]

My gramz is allergic to 90% of all perfume

[@amylynn8210]

Who cares about their rules, they still can’t make a drink right.

[@ohitslalo]

My Starbucks Tiktok went viral lol. Full video on my channel !

[@slybedonie9325]

Fight for ur rights

[@alexrekzu4079]

damn I can't wear my leather ass-less chaps?!?

[@Demonamic777]

So I finished this video, where were any weird rules? Everything here is pretty standard practice. Nothing here was weird other than the clickbait title.

[@slybedonie9325]

Union arirzona ibew workers.....

[@reb7855]

These are pretty basic rules

[@reb7855]

Literally every rule made sense