Removing & replacing parts for HP ProDesk 800 G3 Mini | HP Computer Service

In this video, we will see how to repair and replace various parts when servicing or upgrading your HP ProDesk 800 G3 Mini computer. Follow the steps in this video to properly remove the specific parts and then safely install the replacement parts for sustained or improved performance. You can directly skip to the specific chapters in the video corresponding to the parts to be repaired and replaced.
Chapters:
00:00 Introduction
00:13 Access Panel
01:19 Hard Drive
02:30 Hard Drive Cable
03:39 Hard Drive Cage
04:45 M.2 Drive
06:10 Heat Sink Plastic Bracket
06:47 Display Port Module
07:54 System Fan
09:07 Heat Sink
10:44 System Memory
11:38 Thermal Sensor
12:19 CPU
14:23 Speaker
15:23 Restore CMOS
16:04 Motherboard
18:09 WLAN Board
19:54 Wireless Antenna
CAUTION: Improperly installing or replacing parts could damage your HP device or void your warranty. Before replacing any parts, check your warranty.
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This video was produced by HP.
Removing & replacing parts for HP ProDesk 800 G3 Mini | HP Computer Service
• Removing & replacing p...

[@EirkenElite]

This is the most competent teardown video I have ever watched

[@HPSupport]

Hi Luke, thanks for contacting HP Global Social Media Support! We are delighted to hear that you like the video so much! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

[@vangoghoff5521]

This is the best dissembling vid ever! (In my humble opinion) I am very impressed.

[@HPSupport]

+Micheal Bishop Glad to know that the video was so useful to you!!

[@JohnDoe-uk7jy]

Awesome, just bought a used one for my mom, what a great computer!

[@HPSupport]

+John Doe Glad you like it so much!!

[@rokyo401]

I find this video incredibly satisfying

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about the tool required to remove the CPU. I will do my best to assist you. To service the computer, you need the following: ● Torx T-15 screwdriver ● Torx T-15 screwdriver with small diameter shank (for certain front bezel removal) ● Flat-bladed screwdriver (may sometimes be used in place of the Torx screwdriver) ● Phillips #2 screwdriver Binu_HP Social Media Tech Support

[@andrejsersen59]

Before I buy...Is it possible to install dual (or even second) gigabit NIC (pcle), so that the mini would operate with two ethernet cards? Thanks

[@DeaconShadow]

Thank you for this video.

[@Onion_Knights]

Wow, the most thought of mini pc there is

[@HPSupport]

+Chris Ng You're welcome.

[@ascend3654]

its incredibly impressive especially being so small

[@freefromit2]

I got mine out of the trash where I work. First problem was it was a corporate machine and highly secured, bit locked and passwords. it was a brick with no way in. I removed the drive and formatted it externally. now I cannot install windows without a product key (I thought anyway) so I got windows 10 media creator from Microsoft and created an install thumb drive. it worked fine. I was waiting for the activation nag but it never came?? I checked the windows registry and there was a key already in there?? I upgraded it to Windows 11 22H2 with internet tricks to get past the system requirements and this little bugger runs great. its now my main PC its so good.

[@rdpricenc]

Excellent!

[@denintern]

hi guys! I am really strugling to identify what hard drive cable is compativle to HP EliteDesk 800 35W G3 mini. This is the closest thing I could find on youtube. Is it the same? Will the cable from HP notebooks work with my machine? If yes, which titles? Thanks a lot in advance!

[@HPSupport]

+Denys Nazarenko You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.

[@NoEgg4u]

Do any of the 800 G3 Desktop Mini PCs come with an additional fan for the storage? I own an 800 G2 Mini, with an i7-6700 CPU. It has a fan sandwiched between the 2.5" SSD and the M.2 NVMe SSD. From what I could ascertain, it appears as though the "i7-6700" CPU models have the storage fan, and the "i7-6700T" CPU models do not have the storage fan. I am trying to figure out if the above is correct (it is hard to find the answer). How can I know which 800 G3 Desktop Mini PCs were factory built with the additional storage fan? That fan is important for my use, because I will be installing an M.2 drive and using it heavily. I do not want it to overheat or have the performance throttle down. I need that storage fan. So please let me know if there is a pattern of which units came with the storage fan (and which units did not come with the storage fan). Thank you.

[@patrickarnold4273]

I am going to look for one

[@johnwoodgate8125]

Will an elitedesk 800 g3 mini 65w machine be compatible with an intel i7 8700 processor? I realize that this processor is an 8th generation introduced to the 800 g4 mini but was hoping it would be backwards compatible to the g3 mini. Can you help please?

[@HPSupport]

+John Woodgate Please refer 'Processors' under the specification page to know about compatible processors: bit.ly/3OGdX3F

[@andredomain8892]

where can i get the exact connector cable to buy for the WLAN board?

[@HPSupport]

+Andre Domain You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.

[@DiabloRealm]

Will it fit any size 2.5" SATA mechanical hard drive?

[@HPSupport]

+Brian Evangelista You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.

[@emosasukefan01234]

Where can I buy the screws for the hard drive?

[@HPSupport]

+QuantumEcho Please contact our phone support team to purchase the parts. Please follow these steps to reach them. Step 1. Open link: www.hp.com/contacthp Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the HP phone support number.

[@New-England-HiFi-Guy]

are there any fanless cases this motherboard canbe installed into

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! Please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - hp.care/3Okpg33 Regards, HP Support

[@HPSupport]

Hi Zark, thanks for contacting HP Global Social Media Support! I understand that you need to know about the motherboard used on this computer. I will do my best to assist you. Use the HP Parts surfer to identify the part: partsurfer.hp.com/partsurfer/ Binu_HP Social Media Tech Support

[@_zarkk_]

what is the name/model of the motherboard?

[@joelopez7459]

now i'm looking for that cpu tool 😄

[@HPSupport]

Hi Joe, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP computer? May I know the computer you are using? Let me know! Binu-HP Social Media Tech Support

[@silvanigra]

What did you use to clean the old thermo-grease?

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about removing thermal grease. I will do my best to assist you. Use alcohol and a soft cloth or an alcohol swab to clean all thermal grease off of the heat sink assembly. Regards, HP Support

[@hardnfree]

I want to replace the CMOS Battery. PLease suggest a suitable battery for replacement in Prodesk 400 G3 Mini

[@HPSupport]

+freeware hardware You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.

[@hardnfree]

HP Support not helpful. Site didn’t show me any results. Please let me know the type of lithium ion battery to be used for replacement

[@TrustShare]

usefull

[@henryjhong1481]

is this selling in Singapore? Can I add one more LAN port?

[@HPSupport]

+Henry JhoNg You can check and purchase it from here: www.hp.com/us-en/shop HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.

[@Law2708]

Got a model with the 6500t and 35w from ebay, i have an old i7 6700 processor from an old pc. Would I be able to upgrade this system to the i7?

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about upgrading the processor of your computer. I will do my best to assist you. May I know the complete model number of your computer you are using? Please let us know. Binu_HP Social Media Tech Support

[@Law2708]

@@HPSupport HP EliteDesk 800 G3 35W Mini with the Intel i5-6500T 2.5Ghz 8GB

[@HPSupport]

Thanks for the reply. Please refer 'Processors' under the specification page to know about supported processors: bit.ly/3whgiu5 Binu_HP Social Media Tech Support

[@harireddy2242]

Very compact and looks good but it's very delicate to handle. Connectors get spoiled easily and replacing them is very costly and not available. Gets heated up very fast due to poor ventilation.

[@HPSupport]

Hi Hari, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an overheating issue on your computer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3Fz4yGb Binu_HP Social Media Tech Support

[@harireddy2242]

@@HPSupport Thank you so much for your help and reply. Actually it's a system design flaw which should have been rectified at the Quality Control check itself. Because it has no vents, holes properly for ventilation, due to which it gets heated up fast when used with a M.2 or MSATA and 16 gb of ram. System is really excellent no doubt in that but this small drawback was not taken seriously. Hope HP will rectify this in its newly introduced systems.

[@HPSupport]

Hi Hari, thanks for getting back to us! Thank you very much for your valuable feedback! I will be glad to put this issue across our concerned team for you and hopefully they will fix it in the coming future. If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Akhil_HP Social Media Tech Support

[@CanadianComputerCollector]

Hello HP! I recently replaced the HDD in my 800 G3 35W and everytime I attempt to install Windows, I get a bluescreen of death! What can I do?

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a blue screen issue on your computer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/36mzjlf Binu_HP Social Media Tech Support

[@ianpaulabocado7317]

how can i use two monitors with hp 800 G3, thanks...

[@HPSupport]

+Ian Paul. exe Please refer this document to setup multiple displays: bit.ly/2FVUPvN

[@skalarakwarium160l9]

@@HPSupport coler in 15wats cpu i silent than in version 35 wat ?

[@BubbaBigDude]

You honestly do not need the "CPU REMOVAL TOOL" just release the hold bracket and turn the whole thing upside down... gravity takes over!!

[@darksoftware]

CPU REMOVAL TOOL? - nobody got time for that!

[@Zactivist]

I thought I was losing my mind in that section! 😂

[@ravindergandhi6412]

my heatsink plastic bracket is lost from where i find the replacement please help

[@HPSupport]

Hi Ravinder, thanks for contacting HP Global Social Media Support! I understand that you need to purchase heatsink plastic bracket. I will do my best to assist you. Use the HP Parts surfer to identify the part: partsurfer.hp.com/partsurfer/ And order it via the HP Parts store: bit.ly/3nKMYrs Binu_HP Social Media Tech Support

[@lidiab099]

Mine is stuck i cant open it. Any suggestions?

[@HPSupport]

+lidiab099 May I know the model number of your computer and the exact issue you are experiencing on it?

[@ratimor3093]

Is there on the motherboard jumper to unlock HP BIOS?

[@HPSupport]

+Ratimor HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.

[@freefromit2]

Yes there is a jumper, mine was locked, not anymore.

[@jacklacey-pz7rz]

will that display port work on the 35 watt model i need the HDMI

[@HPSupport]

Hi Jack, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP computer? May I know the computer you are using? Let me know! Binu-HP Social Media Tech Support

[@jacklacey-pz7rz]

@@HPSupport i have a HP EliteDesk 800 G3 Mini 35 watt model I'd like to put the HDMI bored can i do that

[@HPSupport]

HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion. Binu-HP Social Media Tech Support

[@sweatpatil6886]

Is threre any tracker inside it if someone stollen it?

[@HPSupport]

+sweat patil Please contact our phone support team if the computer is stolen. Please follow these steps to reach them. Step 1. Open link: support.hp.com/us-en/contact-hp Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the HP phone support number.

[@freefromit2]

go into the bios and remove the "asset" tracking number.

[@DiabloRealm]

Which HDMI Module is compatible with this PC? I want to replace the Display Port with HDMI

[@HPSupport]

+Brian Evangelista You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.

[@DiabloRealm]

That site doesn't have this part. I just need the part number so I can buy it elsewhere otherwise I'll have to manufacture the parts myself.@@HPSupport

[@logant4671]

What if the computer doesn’t come with a hard drive and I don’t have the correct screws

[@GeneralMcNuggs]

Then you need to buy them.

[@babypoopsoup]

you smelt them yourself but you need at least lvl 65 i heard

[@logant4671]

Derek Bates ball sack

[@ViBENo1]

what is the part number of the wlan antennas?

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need the part number of Wireless Antenna. I will do my best to assist you. Use the HP Parts surfer to identify the part: hp.care/45a6r8o And order it via the HP Parts store: bit.ly/3nKMYrs Binu-HP Social Media Tech Support

[@ViBENo1]

@@HPSupport hey. thanks for your help but this does not solve my issues. i have model which has no internal antenna by default. but it can be built-in and i would like too. and if i seeking for my exact model it will not shown up while it is compatible for sure.

[@protheo01]

how can I get spare parts for this pc?

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to purchase the parts for your computer. I will do my best to assist you. Use the HP Parts surfer to identify the part: hp.care/3TXYfpP And order it via the HP Parts store: bit.ly/3nKMYrs Regards, HP Support

[@E_Proxy]

I THINK I F'ED UP MY ELITEDESK. I'm writing here cause of desperation. I was tinkering with it (meaning i was, unsuccesfully, trying to boot batocera via USB drive to install it on the drive). I messed with the bios security settings, after seeing that i couldn't boot batocera, i was gonna contain damage by applying default bios security settings. Except i then confirmed and exit bios and the pc started to turn on, showing nothing on the screen, and shutting down in cycle (couldn't even access bios again, nothing on the screen). I've pushed the cmos Button, removed the battery, removed everything except ram and CPU, removing and installing back the CPU,... But nothing seems to work. Did i destroy the bios?

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! My apologies for the inconvenience, in order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - hp.care/47fhmz3 Akhil_HP Social Media Tech Support

[@VideokeNiFons]

how to remove "Device Freeze 3631"

[@HPSupport]

+VideokeMode Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3fAevb8

[@niki1977]

Will be work with memory 3200 2400 or 2100

[@niki1977]

hp 705 g3 mini dm a10-8770e

[@HPSupport]

Hi Niki, thanks for contacting HP Global Social Media Support! I understand that you need to know about the speed of the memory. I will do my best to assist you. Please refer 'Memory/Storage' under the specification page to know about the supported memory: bit.ly/3I3l84z Binu_HP Social Media Tech Support

[@nevandavid2362]

Not opening

[@rabi1998]

where to buy in India ?

[@HPSupport]

+Rabin mazumder You can search and purchase it from here: www8.hp.com/in/en/home.html

[@tenzo7666]

I have a pc how do I undetach the top

[@HPSupport]

Hi Tenzo, thanks for contacting HP Global Social Media Support! I understand that you need to know about removing the top cover. I will do my best to assist you. May I know the computer you are using? Please let us know. Binu_HP Social Media Tech Support

[@tenzo7666]

@@HPSupport its the same on in the video its a pc but its bigger than the one in the video

[@HPSupport]

May I know the complete model number of your computer? Please let us know. Binu_HP Social Media Tech Support

[@patchshorts]

You all know that the wordage and gesturing with the stick is super pedantic right? No one who needs that level of specificity and corniness is going to even open up a computer.

[@robh1521]

Where can I purchase DGPU for HP EliteDesk 805 G6 Mini? NVIDIA GeForce GTX 1660 Ti 6GB 3mDP? Thanks

[@HPSupport]

+Rob Hanks You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.

[@robh1521]

@@HPSupport there's no option to be able to purchase it, and there is no part number either. What do I do please?

[@Zactivist]

??? I'm baffeled by that CPU tool. Isnt it just a normal CPU socket you can juat drop the CPU into?? Ive built and tinkered with dozens of PCs over the years and never heard of such a thing and I muat be missing something! It's making me queation my very existence! WTH is that?! 😅

[@Momo4060i]

Cpu removal tool 🤣🤣🤣