Samsung Front-Load Washer Disassembly, Repair Help

Repairing a Samsung front-loading washer? This video demonstrates the proper and safe way to disassemble a washing machine and how to access parts that may need to be tested and/or replaced.
Here is a list of the most common washer problems:
Washer not spinning
Washer is making loud noise
Washer won't agitate
Washer won't drain
Washer is vibrating
Washer fills slowly
Washer leaking water
Washer won't start
Washer won't spin or agitate
Washer overflowing
Click here to purchase replacement washing machine parts:
www.repairclini...
Additional washing machine repair, troubleshooting tips, help with finding your model number and part replacement videos can be found on our website:
www.repairclini...
Tools needed: multi screwdriver, Phillips head bit, 19mm socket, rubber mallet, 10mm socket, needle nose pliers, flat head bit
Connect With Us!
plus.google.co...
/ repairclinic
/ repairclinic
/ repairclinic
Join our free VIP email list for discounts and money-saving tips: tinyurl.com/pnn...
Check out our blog: www.DIY.RepairC...
Don't forget to like and comment on this video, and subscribe to our channel!

[@matthimes1453]

This video is “how to” perfection! My son left a vintage coin in his pants pocket. It was stuck in the drain hose just prior to the debris filter. I could see the coin inside the drain hose through the debris filter housing, but could not grab it because it was too large to fit through the debris filter housing. I followed this video step-by-step to disassemble the machine. This gave me easy access to the hose / debris filter housing connection allowing me to remove the coin. Thank you to the makers of this video for a clear concise guide with just the right amount of detail. This saved me an unnecessary and likely expensive service call.

[@canekuas]

S

[@Drip_Dry]

It's uncanny how similar my situation is. This video is gold.

[@normaengland3373]

Thank you so very much for this video. I had a leak from somewhere. It wasn't the usual suspect and ended up tearing into the washer myself. I went back several times to view the steps and it helped so very much. I discovered the leak and now I no longer have a leak. This will be my "go to" site for diy repairs. This grandma is a very happy camper.

[@Pixeltrainer]

This is THE BEST step by step video I've found for this washer. I've replaced the drain pump twice in five years and this has made it very easy and foolproof. The next time our front loader breaks down I'm going back to a top loader. The mildew smell front loaders develop is really obnoxious!

[@kharitonCVV]

Been waiting for 2 weeks to have a repairman come fix the LO error on a Samsung W431AB washer. Extended repair center sent the part but, no local repair center has returned a call to schedule the appointment. Found this video and replaced the mechanism myself. Washer working like new! Thank you!

[@repairclinic]

+khariton Thank you for sharing.

[@jenniferdepaz3011]

Effin shiz! Finally a “how to” perfectly explained. Why TF was it so hard to find this 😭😭😭😭

[@seelark]

Thank you for this video. I checked out others but this is the one that helped me fix the problem which turned out to be just a broken spider. There was no evidence of water intruding through the seal. One should check the bearings by feel before removing the seal unnecessarily. I would imagine most people would ruin the seal removing it as I did. Upon inspection my bearings operated completely smooth with no play side to side. That spider is surely an engineering defect on two levels. First, any water and grime that gets to this area either shouldn't get there to begin with or should rinse out completely. Second, the spider itself should be a solid casting without the channels for crud to build up in or at the very least be coated in some impervious epoxy that protects the metal from corrosion. If indeed the part is strong enough in the first place to handle the stresses it undergoes.

[@cjboac9864]

seelark What is the spider?

[@stang779]

Great video. My washer had an “nd” error. My wife washed a bathmat and the back of it disintegrated. I took it apart following your instruction and cleaned out the drain hoses. It was full of the rubber from the mat, a lot of sludge, and a quarter. Now it’s working just fine. Thanks, very informative and simple to follow.

[@marshallbw72]

thank you for this video. totally helped me figure out how to get the front off!

[@McGyVer964]

Excellent video! Now I may remove something obstructed in the washing tub.

[@theoriginalpauly]

"If you intend to remove the pump assembly from the washer, now is a good time to detach the assembly wire retainer from the base." You're my new best friend. Good video!

[@michaelmarvin1748]

Thank you your video allowed me to fix something interwar of hiring a professional!!

[@georgelizsl5682]

What a brilliant 5* video. I need to replace the door catch on my Samsung EcoBubble but it cannot hinge back to release the lip because part of the casing is in the way. I now feel confident to remove the front panel and I assume that this will enable the door catch to be replaced.

[@unidyn2]

Fantastic instructional video - clear, step by step and very factual. Thanks!

[@repairclinic]

Awesome, thank you!

[@joeyhatfield3758]

My washer won't spin.

[@opaidoheitor]

This is the best video!! Best regards from Brazil!!

[@Mudassar_Khan]

With the more modern Samsung washing machines (Including Wash+Dryer Combo) its even easier to take apart, screws at the bottom are now well placed so you no longer need to lift up the unit to unscrew. I had an issue where lint / debris were badly stuck in the circulation pump. Impossible to remove via the filter, and after only 15 month of purchase! Being a refurbished machine due to dents it only had 1 year warranty. Cleaning wasn't enough, had to dismantle the machine, remove the pump, and unscrew the pump to remove the massive chunk of debris stuck in the motor blades. Though the whole process was easier than I thought it would be. Removing the waste hose from the pump and then putting the unit back together was a little more challenging but not impossible. Saved me a $200 service fee. Though I'd never buy a Samsung without warranty again.

[@fklee2343]

Many thanks for a useful video with clear step-by-step instructions for the handyman or woman in the house. Appreciate if you could share the instructions for dismantling the plastic cover of the front door to replace a broken door lock or locking lug?

[@InternetDude]

Thanks for the video. My washer is leaking somewhere inside. I made the mistake when I fixed my dryer of not watching your video first. I pulled it out and started pulling off panels and stuff, when all I needed to do was take off the top and front panels. My dryer failed like a month ago, and now my washer did. Crappy Samsung stuff, only lasted 6 years before problems LOL. Oh well thanks to your video I'll take it apart the right way first!!

[@repairclinic]

+InternetDude Glad we could help.

[@cynthiamilsap2030]

Thank you! Water was pouring out the side of my washer. Took it apart and found the loose hose. Easy fix!

[@urestiben1]

Great video. Broken down into each unit. It really helped me today. Thanks

[@repairclinic]

No problem!

[@stevepulis4975]

Thank you - very helpful

[@repairclinic]

You're welcome! We are always happy to help. If you would like to give us a review on Google, we would much appreciate it: g.page/r/CcVUrahZNozMEBM/review We hope that you have a great day!

[@DG-sy3rv]

You are a real handyman! Thank you!

[@tamarasadel]

thank you for this! helped us clear a clog I caused with a rug.

[@repairclinic]

+bklynchick Glad we could help.

[@petebrulla2382]

Thank you!

[@repairclinic]

You're welcome! We are always happy to help. If you would like to give us a review on Google, we would much appreciate it: g.page/r/CcVUrahZNozMEBM/review We hope that you have a great day!

[@kevinkerr448]

This saved my life! Thank you so much!!!

[@MrBoberto1990]

Great video. Really helpful

[@westcliffptapresident6902]

I am so awesome! I followed your instructions and did this by myself. I feel so empowered!! Thanks for the easy to follow instructions!!!

[@repairclinic]

Amy WIlliams Congrats!!

[@lass-inangeles7564]

This was extremely helpful, thank you!

[@repairclinic]

Lass-in Angeles We're glad. Thanks for letting us know!

[@1hjehje]

Excellent video ... Thank you!

[@ebrewste]

Thanks!

[@repairclinic]

Thank you so much for your support! We are always happy to help. If you would like to give us a review on Google, we would much appreciate it: g.page/r/CcVUrahZNozMEBM/review We hope that you have a great day!

[@badkarma3243]

I like washing machines and dryers

[@amandakelley1665]

This is a very informational video, but for everything except for what I need. There is a white sort of triangle looking piece in the top rear of the washer that has multiple hoses going into it. There is a little nipple at the bottom of it and it is spraying water out a fine mist of water. I have to turn water to my washer off when I’m not using it. Thank God it is sitting inside of one of those little floor protectors so when the water gets to be too much, I can use my shop vac and vacuum it up. It is such a minute little late and I am hoping to be able to replace the piece.

[@aaron3864]

VERY DESCRIPTIVE VIDEO. thanks for sharing . . . . .

[@SaladMohamed-n5h]

Thanks

[@repairclinic]

You're welcome! We are always happy to help. If you would like to give us a review on Google, we would much appreciate it: g.page/r/CcVUrahZNozMEBM/review We hope that you have a great day!

[@caokhaitruong9252]

Great instruction! Thanks.

[@cognac8297]

That stater with the copper motor. My brother made a wind mill out of that and charged batteries. Pretty easy.

[@InternetDude]

OK well I fixed my washer. Once you take off the top panel, there is a Tee connection for water, basically dead center. One hose had come disconnected on mine. I reconnected it and zip-tied the Tee so it cannot come loose again. Fortunately an easy cheap fix. May want to add that to your list of possible causes.

[@repairclinic]

+InternetDude Thank you for your input.

[@farmpunk_dan]

My washer is also leaking - I’m hoping this is the issue. Thanks for sharing.

[@BloodSweatnBass]

These videos are just awesomeness Thanks for providing all the info ...My question ....Is there a way to run a diagnostic to see specific issues, or do you just go piece by piece until it works again.

[@jlboni69]

Great video! My problem is unresponsive panel buttons. It's not the child lock. Also left it unpluged and will not reset. Can only select modes with the main rotary button.

[@jlboni69]

Fixed! One of the solder pads on main board, J9 was corroded. Cleaned and replaced with new piece of wire; like new!

[@damaka]

any ideas on how to change the light bulb/led inside the washer? Mine won't turn on and I am not sure how to get to it. Excellent video btw.

[@damianprivett5834]

Great video! Not sure what the 240 dislikes expected??

[@choo306]

THANK YOU^^ 감사합니다^^

[@calebsoltendieck6058]

Thank you so much!!

[@Darsh352006]

Many many thanks

[@scwyldspirit]

Had to replace the drain pump. Mine is in there long ways. What a royal pain in the rear end

[@bobdelucia7797]

Helped me to replace the gasket.

[@repairclinic]

That's great!

[@kathyfrazier7738]

This is a great video. But the top of mine is stuck and won’t pull back and lift off. Any idea why it would be stuck? I undid the screws holding on to the bottom and even tried unscrewing everything near the top of the machine on the back… no luck. Won’t budge 😞

[@adrianoroldan2195]

great video, someone just gave me one like that with a big noise inside, seems like drum support spider, I hope I can fix and find the part fast, Tks for the video.!!!

[@repairclinic]

Have a good repair! If you need parts we have them on our website!

[@adrianoroldan2195]

wow, I just order one before see ur response. sorry. By the way how much would u charge for a spider support for a we218nw/xaa?? Mine is cracked.

[@repairclinic]

If you enter your model number on our website you'll see all of the parts we have available for your model. You can see pricing there.

[@bobthemag2]

I couldn't get my rotor bolt loose because the rotor spins. I had to stick a screw driver through the rotor to brace it with the stator and hammer the wrench. That ofcourse will damage the stator but I was disassembling to trash the washer anyway. The circuit board died and I couldn't find another.

[@aelinartrophyguides3664]

Thanks for the video! I'm having trouble with the basket, 'cause it stopped functioning with a full load and I can only washed very few things until a week ago, when it completely stopped. I'm trying to figure out the problem, did anyone have a similar issue?

[@brendanieto3275]

I have a similar issue, any updates?

[@cowham]

Very good

[@jeremyrowe4339]

Omg thank you guys!!!! Hellz yeah

[@repairclinic]

You're welcome! Did we help you figure something out?

[@jeremyrowe4339]

Yes, water check valve. Plus disassembly, could not figure how to get to the computer board. Will save you guys just in case I need any big parts. Well water particles were in screen.

[@repaircarekochi30]

bosch washing machine drum cutting video

[@AlanDomaracki]

This video was truly helpful for my repair. I replaced the door latch mechanism (front loader) on my Samsung WF350ANP XAA 03. The mechanism is enclosed in a plastic case which had shattered. Why? Its a mystery to me. The replacement part was available locally for me and the cost was far less (< $100) than I expected since it is an electro-mechanical part. Given the number of pieces that needed to be removed, I expect that a service person might have needed 2-3 hours to disassemble and reassemble the washer. I wonder what a service call might have cost me? Does anyone have any experience with the expenses associated with a service call? While I had the unit open the shock absorbers were exposed so I pulled those out to learn if they were functioning properly. Yes, they were. I'd note that properly operating absorbers have about 1/2 inch of light resistance followed by stiffer resistance. At the parts store, new absorbers functioned the same. I've read some comments with people stressed out because their washer betrayed them. Yes, it is easy to have that feeling. When I studied the insides of the machine it was obvious that there were many, many plastic components. Nevertheless, I thought it to be well designed. It was definitely better than other washers I've owned with cast iron transmissions and various belts that dripped oil, wore out belts and caused other problems. I was most impressed by the direct drive electric motor and the efficiency and simplicity of the system. Well done Samsung. Even after this breakdown and repair, I'd go back and purchase another one.

[@RRaucina]

Judging by the HUGE number of complaints and failures in the Samsung front AND top loaders, and by the sheer number of videos here, You are a real optimist. Check back in a few years when your main support dissolves and the service call is $1200.

[@garyclarke8862]

It is the door lock assembly 5hat won't allow the door to open even when we did a full cycle it resulted in a de error

[@iriswaugh8515]

I cleaned the debris from filter and drained but it still says suds even after 2days and it's not filling up or washing just cuts off

[@rshukla44]

Great job - the best website for Samsung repairs. I know how to replace lot of the parts using your videos, but I do not know how to diagnose what part needs replacing. Is there any help available on that?

[@repairclinic]

We have a repair help section on our website. It's best to use your model number: www.repairclinic.com/RepairHelp

[@keithwillard9004]

Great video, I have a samsung front load washer. When you tub spins clockwise it makes a lot of noise and spins very slow. However, when the tub spins counter clockwise it spins smootly and makes no noise. Does this sound like a bearings problem?

[@repairclinic]

+Keith Willard Most likely this is a bearing problem.

[@dave1977ization]

Can you help me? I have a Samsung Q Drive. The inner small rotary drum that rotates in the opposite direction can be heard loudly but the large drum does not. Do you have a video?

[@yb2112]

Do you have one that shows how to access the outer drum to remove objets between the 2 drums?

[@thabisomodise2529]

Do you have the DC92-00658C PC board?

[@rajannivas]

How to replace a drum for samsung front load washer

[@kimberlyjohnson2416]

How to change shocks

[@abdullahumer1683]

How do you replace the paddles in Samsung washing machine?

[@aviellagoodman9980]

is there any way i can remove the side panels of the washing machine? need to get it through a narrow doorway

[@gfitzmusic]

The retaining wire and spring does NOT go on as easy as it does in this video! Is there any secret methods to putting this wire and spring on?

[@davidkam83]

hi, my washing machine is samsung 8/6kg washer dryer, this is the second time i burn mainboard. ,due to very expensive for the board, i tried to repair my self and finally i found that , inside hv a "slow blow fuse)that normally is that item burn,(black screen and cant start /on )after change it , can on and lcd screen also light back , but once start run,fuse blow again...i suspect is the main motor burn,because other part almost eath to eath change newby my self like door swith,drain pump,presuure swith,even the 4way inlet valve also,but stil.same

[@kevinxero]

I'm trying to decide if my machine can easily be fixed by me. With mine, the front panel turns on but nothing happens when you press start. There is no error code. Does anyone have any thoughts?

[@gopalr6212]

Tq

[@JasonCBurghardt]

Great tutorial. I have a Samsung Front load washer that looks identical to the one in your video that was purchased brand new three years ago. A few weeks ago it began making making a loud noise along with an aggressive rattle/ shake at the last 7 minutes of the "quick wash" cycle which I believe is the quick spin used after the wash. At that time there was also a strong smell which smelt as though it could possible be some sort of burning rubber. Do you have any tips as to what may be the problem so that I could take the challenge of fixing it and saving 600+ on a new replacement? Also, since the incident I must have used the washer at least 8-10 times with that same aggressive shaking during the spin cycle and no scent of anything burning. Thanks

[@repairclinic]

JasonCBurghardt We recommend using the repair help section of our website - www.RepairClinic.com/repair - if you enter your washer's model number there you'll have access to model, part and symptom specific repair help.

[@irishspuds]

Did you ever find out what caused that? I'm having the same issue

[@leatherworks71]

Hi i'm way out of sync here but do you have a video about replacing the counter balance? i bought a used Samsung front loader, it was delivered because i can't drive my own truck anymore. immediately concrete pieces busted off into the bottom of the machine floor, so i'm fixing to order a counter balance but it would be great to watch a video as clean as you do, about replacing that?

[@leatherworks71]

wf361bvbewr/a2 ...is my model, i have all tools on hand i just am looking for a detail video of replacement of the part that slung fist-sized pieces of concrete. I lost my leg in a motorcycle wreck but i can still tear down/rebuild 4x4s, ect. i just need some help on wtf to do with this machine! Thanks in advance!!

[@hai-c970]

Have a Samsung washer that really squeks as it starts to spin, then at the end of the cycle some times it sounds like is is bouncing around but the machine is not moving, Not having any luck finding a Samsung repair person so maybe I will try it myself

[@repairclinic]

+GRIM x AQUA Loud squeaking on a front loading washer is normally an indicate of the rear bear going out. The bearing is often only available with a whole new outer rear tub.

[@AirAaron88]

Does anyone know where the motor is located on this unit?

[@zahbes]

Thank you from this video. Can you please help me with one problem.It sounds stupid but after I connect all the parts of my Samsung WF0602 washing mashine be left one empty hole and I can not remember what going there. ...can you help?

[@joewoodchuck3824]

Missing is how to get at the control board.

[@mrkongsimr]

Great video , thank´s I'm thinking of buying this very washing machine , but what do you think about it ? Do you think it´s a good one ?

[@repairclinic]

We haven't used it personally. We just tore it down to show repairs.

[@illyrian4life]

they suck. nothing but problems here.

[@antoniom757]

how to fix the cloth box, because is working crock.

[@thomass4773]

Is there a way to test if the stator motor is faulty (like with the pump motor, you can use a multimeter to test for continuity)?

[@jimmytate7587]

the stator reads 11.6 ohms from each pair of wires if it is ok

[@garyclarke8862]

What if it is the door that won't open

[@justinmeese7634]

anyone know where the thermistor aka temperature sensor is on these code te

[@razr98]

do you have any videos on how to replace the drum light?

[@repairclinic]

+razr98 Not at this time.

[@alvaroecheverri6094]

Tell me about 8C error

[@0625pumpkin]

Hey , my machine has a red blinking light over the lock symbol . It stays locked when it is off and opens when I power it on never used to do that before any knowledge of why?

[@nettermurphy4812]

Music does not play at end of cycle. What can I do to restart the music.

[@richardgregg160]

Rear of Samsung washer drum has dropped down. Need to know how to repair this. Drum want turn so I'm guessing this is due to misallignment.

[@ronaldrissel6665]

Sounds like you've got the dreaded spider-support failure. Time to go buy a new washer, and this time, stay away from Samsung!

[@doggoneitsdj]

At the 0:35 mark, what is the piece to the left of the left water hose? Is it an overfill valve of some sort? I have water leaking from that. Please help.

[@davidwamsley5109]

I must replace the tub bearings for the second time in 2 months on the Samsung H425000AW/A2 01 Front loader. The damn thing sounds like a jet at takeoff @ high spin. When I installed the bearings the rear appeared to be already greased. Should I have greased the front roller ball rearing as well? My research did not indicate it was required. Brown grease has leached out of the back of the machine and coated the motor.windings & stator. It made a real mess. It also seems that the bolt that holds the stator on will only go on halfway in. Is there a torque setting for the bolt?? I will tearing into this as soon as my replacement parts come in

[@Youtuber-xs9cp]

This is a WF405ATPAWR/A2

[@toddhaberland8222]

I have zero power to anything. Stopped mid cycle. water drained. Power button doesn't work. Verified AC at the duplex outlet. The unit is at least 10 years old. Main PCB problem I'm guessing. I cant find an internal fuse/breaker. Worth fixing?

[@toddhaberland8222]

Front load Samasung WF448AAP/XAA

[@ckgibson7203]

we disassembled washer, put it back together and now it makes an airplane noise during the spin cycle. We were looking for something lodged in the drum that would snag clothes. We didn't find anything. now the washer sounds like an airplane taking off. Any suggestions?

[@carrolmendoza6074]

Water running to wAsher when not I. Use

[@muraliys1761]

Some times my top loading machine continuously drains while filling water, cas of this level is not achieving or washing

[@raymondpondelick5204]

When my washer is on spin cycle, it is very loud and shakes the house. Sometimes it won't spin at all. Would a new stator help?

[@armandniosi7657]

No

[@Pixeltrainer]

I'm wondering if new drum shocks would help.

[@japanluv]

For these high efficiency Samsung machines, isit bettet to use powder detergent or liquid? Just got one and planning to make our own detergent delicate enough for our 7 months daughter as m

[@fernandosims2003]

Q

[@clarklark1021]

I'm a homeowner (not repairman) but have been told that powder is better for the machines. These tend to get a mildew smell. We have not had a problem since we started using white vinegar in the "fabric softener" cup, a small amount of Zum liquid detergent, and a small amount of oxy powder inside the drum itself, removing wet clothes within an hour, and keeping the door slightly ajar when not in use. It seems like a lot of trouble, but has prevented the problems that most people have with front loaders. Our Samsung is six years old.

[@japanluv]

ClarkLark Thanks. We re using Dr. Bronner s Castile liquid detergent for time being and vinegar in the conditioner compartment. Everytime the machine is not in use, the door stays open and also I remove the whole detergent compartment rinse a bit and let it dry until next wash. Hope it will last us many years. Thank you for the advice and many toruble free years with yours :D

[@RRaucina]

It is best to use gunpowder in a dry machine. Use 2# packed tight into a pipe and ignite with long fuse. When machine explodes, take it back to your Samsung dealer. Then buy a $300 Whirlpool top loader.

[@japanluv]

Richard Raucina jejejejejee if it breaks too fast, thats what Im gonna do. Whirlpool lost quality lately. I do have fridge and a freeze box from them, back home. Ive recently changed my mom s old Whirlpool with 800 rpm spin and got her an advanced Electrolux that fitted through the tiny 2nd bathroom door frame. She was so upset with me for giving up on that old Whirlpool. Ive been very happy so far with Samsung EcoBubble. Lets see in another 2 or 3 years from now. Got mine ex display for 300gbp ( RRP 500) so I am more than happy, so far.

[@adnanmacaw1951]

Anyone else here to see how to make it smaller to fit through doors

[@AVMAN2120]

I have a Samsung WF409ANW/XAA that is throwing a E8 error and the repair guy said the stator and rotor needed to be replaced and suggested we could order and install the part ourselves. This didn't fix the issue. Unit will not spin and it takes quite a bit of force to spin it manually. Any suggestions?

[@repairclinic]

+Chris Stamps The inner tub should spin freely. One possibility is that the tub bearings are binding. This would cause the tub to make a lot of noise as it moves. Another possibility is that the tub is obstructed by a small object. Check the area in-between the tubs for any small objects (such as a sock or piece of lint) that may be preventing the inner tub from turning freely. For more information, check out out website's list of commonly defective parts for a washer that won't spin: www.repairclinic.com/RepairHelp/How-To-Fix-A-Washing-Machine/38---/Washer-won-t-spin If you enter your model number, we'll give you a list of parts specific to your model.

[@jeanthompson1959]

i got a nd on my washer replaced motor to water pump for the hoses no clog- washer start but when the cylce ready to change to rinse machine stops then nd sign come on was told it was control board.

[@repairclinic]

Jean Thompson It definitely could be a control board issue.

[@srinivasulubm720]

my front load Samsung washing machine buttons are not functioning. Please explain how to resolve this problem.

[@repairclinic]

+SRINIVASULU BM The user control board and interface may be defective.

[@mambesaknumfor3700]

How to repair it

[@amyhatfield1881]

Does anyone know if the washer has a belt ? My Samsung front load vrt won’t spin or wash - I can turn the drum with my hand.

[@rcwessel]

Likely has a direct drive motor - no belt

[@Charles-uu7gp]

i have front load samsung washer,everything looks normal on the control panel,when i push the start button, it seems is working but there is no movement, any idea please,what is wrong?thanks if anybody can help

[@juansanchez-kb4ij]

My Samsung front load stop washing after it gets a little bit of water and won't wash and I can hear a noise on bottom by water pump any idea please help

[@repairclinic]

juan sanchez You'll find our website's free troubleshooting and repair help section on our website to be helpful: www.repairclinic.com/repairhelp.