Reset E-11 Error: the Ink Pad Needs Service - Replacement won't work!

Do you have an E-11 error for your beloved EcoTank ET-2700 printers, such as ET-2720 and ET-2760? The error indicates the problem is at the ink pad but a replacement ink pad won't fix your problem. Follow this video to have the problem fixed once for all. We will reset the waste ink pad sensor to zero. Then, we show how to install an external tank and use it to collect the waste ink, rather than using the expensive OEM ink pads.
This video explains how to turn off the error "a printer's ink pad is at the end of its service life" by resetting the waste ink pad sensor to zero. Then, we show how to install an external tank and use it to collect the waste ink, rather than using the OEM ink pads.
Resources:
** Coupon code at InkChip.net: bchtechnologies (all lowercase) **
INKCHIP.NET: inkchip.net
Company name: INKCHIP Solution For Chipless Printing
Web page: inkchip.net (inkchip.net/)
Instagram: / inkchip_chipless.solution
Tel.:[phone]
Address: Level 15, Nexxus Building, 41 Connaught Rd Central, Central, Hong Kong
Email: [e-mail]
Whatsapp: [phone]
WeChat ID: inkchipnet
Link to download software: inkchip.net/wic/
Canal KZbin: / @inkchipofficial RAR
Epson's Official Website:epson.com/Support/wa00369
Epson's Authorized Customer Care Center: epson.com/Support/ServiceCent...
External Waste Ink Kit (2.5mm): bchtechnologies.com/small-tub...
Timeline:
0:30 Take out the old waste tank
2:00 Reset the waste ink counter
7:30 Install external waste tank
Related Topics:
Epson adjustment program waste ink pad counter Epson waste ink pad cleaning Epson service required ink pad is at the end of its service life waste ink tank waste ink pads epson ecotank l120 waste ink pad waste ink counter
For other helpful videos, go to / bchtechnologies
More support options for your HP device are available at support.bchtechnologies.com
Continue the Conversation: [e-mail]
FACEBOOK: / bchtechnologies
TWITTER: / bchtechnologies
INSTAGRAM: / kevinatbch
LINKEDIN: / bchtechnologies
TIKTOK: / kevinsinknmore
SHOP NOW: bchtechnologies.com
About BCH: BCH Technologies is an innovative company focusing on ink and related products. Founded in 2011, the company transforms how people and businesses refill their printers through innovative technology solutions. Our core purpose guides the research direction of 1) preventing land waste and 2) bringing customers better products with lower costs. Every day, over one million ink cartridges are thrown into landfills worldwide. The company has focused on working with businesses of different sizes, from Fortune 500 companies to entrepreneurial starters, to develop custom ink, spanning from printer ink to stamp ink, re-entry ink, indelible ink, redaction ink, invisible ink, and more.
This video was produced by Kevin at BCHTechnologies.com.

[@carlosmontilla4369]

OMG, you saved to spend around $500 for a new printer. I had the error "E-11," and I called Epson, no help at all; that is the product's life. I followed the steps and got the code for $9.99, which was worth it. The printer reset, and it is working perfectly. Kevin, Thank you!

[@allima35]

I cannot, thank you enough for this tutorial there is no way I would’ve figured this out on my own!!!!

[@aceflorins]

I only recently learned about my ecotank's ink pad after getting the message that it was nearing the end of its life. Using that WIC app, I learned that my ink pad is 90%+ full too! With that, I just bought an external ink waste bottle from your link, and I'm looking forward to getting it!

[@wideopennoklahoma7014]

4-28-2023 - followed the detailed instructions in the video and it works!! THANK YOU!!!❤❤❤❤❤

[@user-il9xw7tj9z]

THANK YOU SO MUCH!!! I spent 4+ hours between talking to EPSON, trying other users steps, only getting more and more frustrated (and having no solutions) I found you! Needless to say, with some hesitation, and after 30 minutes of following your tutorial and spending just $9.99, it reset and works like new!

[@IzakGt]

After getting the replacement pads for an older ET-2550 on eBay, I used your approach to reset the bean counter and it worked as you showed. Thanks for the walk-through video and links.

[@SincerelyRoxy]

You just saved me from having to spend more money than was necessary. Thank you SO MUCH! Big hugs from FL!!! Also, that ending jingle is perfection 😂 I loved it!

[@BCHTechnologies]

Glad I could help!

[@kpersevere]

Thank you! I am not tech savvy but I was determined. Took a while with hooking up my old PC and all but it's finally done - whew. Thank you! What BS that Epson has set it up like this, but grateful for people /problem solvers like you! :D

[@BCHTechnologies]

Glad I could help!

[@EvilFukker]

Can't believe this actually works. Usually quite sceptical but was desperate now and had to try it despite the cost and it worked!

[@seagreen2621]

thank you so much worked perfect for my ET- 2720 ... Great step by step and video!

[@annestill9550]

THANK YOU SO MUCH!!!! I changed out the Ink Pad and after watching this video, I thought that Epson should be able to reset the counter for me. I was on the phone with support for over 65 minutes. They still couldn't help me, so they took my phone number and said they would call back. Epson support could not reset the Ink Pad level and basically, the man did not know what I was talking about, even tho I gave him the error code. So while waiting for a callback, I followed your instructions and paid $9.99 for the key. It worked beautifully! My printer is now working. Thank you so much for making this video!

[@Anita-rx6xe]

I have the same error . . . my ink pad is at end of life. This is on the Epson 2820. I called Epson they said it is out of warranty. However, they want me to pay to ship my printer to them so they can reset my ink pad. I purchased the the Epson 15000. I haven't used it yet. I think I will be returning this printer . . . It's like a damn scam from Epson.

[@martinlelko4940]

Thank you, this actually works unlike most tutorials that are actually scams.

[@jonb.3726]

Its freakin scammy from Epson to block printers from working once inkpads need to be changed.

[@ashleymchair]

Seriously.... There needs to be something we can do about this. It is completely fraudulent to advertise them as being eco-friendly when they want you to replace the whole entire printer when the ink pad is full. Just got off the phone from 4 hours of talking to Epson support and then corporate. I am blown away. It really is a serious scam. Our businesses have 12 Epson ecotank all of which cannot have this ink pad replaced. The corporate team told me that most users don't ever print enough to fill up the ink pad so most people don't notice it, and that they are disposable at around 1 year otherwise.

[@mrDADtheSecond]

Exactly

[@krismagleo5780]

exactly !! there always a service after purchased!

[@chickgoddess22]

Thank you so much. It was very thorough and helpful.

[@user-xx5dy8ys7c]

Thank you very much for the help. Initially, after paying €25 for an estimate to find out that the problem was the E11 (which was already displayed on the screen), €75 was requested to fix the printer or buy a new one. I managed to solve the problem with €14, including the replacement of the pads (Amazon)

[@pumpsasa2926]

Thank you so much for sharing good information

[@Phxshadowz]

Dude you saved me like 1k in equipment!!! Thank you !!

[@Weapon_X_Wolverine]

Thank You! It worked great! My ET-2760 is back up and running,

[@godzacker]

man i just got this message and did what you said also my printer EPSON L3160 has open TANK and i washed the pads and then putted them back dryed with a hairdryer it was amazing thank you again

[@UrsulaRoulette-lx2gb]

I am so very grateful for this video. Thank you for posting this!… i downloaded the drivers, and got the wic code and worked!!!. I subscribed to your channel, and am going to be placing an order.

[@jaccza6340]

Great job! thanks

[@iraqdream2007]

Thank you very much for information provided

[@gride1987]

Worked for me!!! Thank you

[@WhoToldYouThatAtlanta]

Thank you so very much. This video was the best that I had seen because you also showed us how to download the drivers on our desktops which is what I needed to do. Also, this actually worked wonderfully. I did wash out or rinse very well my ink pads blow dry them, but that took too long so I put them inside of a pillowcase and put them inside of my dryer on medium heat for about an hour and then let them sit out overnight. I replaced them back in this morning and I also, got the key and now it is working wonderfully thank you so very much🎉❤

[@ChadTrent-o1x]

Thank You, this really helped

[@jrkays]

Thank you, Kevin! Worked great!

[@BCHTechnologies]

You're welcome!

[@user-pj7vp8dt7z]

saved my printer!! thank you!!

[@seniorkilroy1656]

Kevin, you are the guy!

[@tiberiutomescu5490]

It works man! Thank You! 🙏

[@jameswtroy8370]

Thank you very much for this helpful video ! Using your procedure allowed me to avoid spending $130 on an ink pad replacement, or $265 on a printer replacement. 😀

[@houseofbreadanchorage9376]

I totally thought this was a scam but it worked perfectly!

[@elizabethjcakes3552]

Thank you so much!!

[@jofferboria2614]

You save me !!!! thank you !!!!

[@BCHTechnologies]

Thank you for subscribing to my channel. Glad to hear that!

[@kieffersheatingcoolingv2.03]

Thanks for this video and your help! Everything worked with my ET-2750. Rather poor that Epson doesn't give a way to manually reset the counter when the maintenance box is replaced.

[@Anita-rx6xe]

It's like a scam. They want me to ship my out-of-warranty printer to an Epson dealer so they can do it. I can do it myself.

[@chae8817]

Thank you so much! ❤❤❤

[@BCHTechnologies]

You're welcome 😊

[@tee8128]

Absolutely worked!

[@BCHTechnologies]

Great to hear!

[@ceciliascreativecrafts]

This was very useful! Thank you very much!!!!

[@natalieinkchip3111]

nice work !

[@BCHTechnologies]

Thank you! Cheers! Maybe a coupon code for my KZbin subscribers?

[@lindabrown7316]

By installing the waste tube bottle and reset the counter, will you have to do this again or does the WIC tool Resetter allow you to do this without removing the cover? I also have a WF 645 with the same issue. what would i need to do for this printer? These printers are still in good shape and have stocked ink I purchased for the WF 645.

[@TallysVids]

I have the ET-2850 printer, and although I don't have this message, I'm just a bit concerned that at some point I will. I have removed my Maintenance Cartridge to have a look, and mine is the same as the one in the video (mine does not have a chip on it). I have looked on your website, but this model is not listed, and wondered if I could choose a different model to do the reset ? I would probably get a new Maintenance Box online, as I can get a genuine Epson one for very cheap, and would sooner do this than disassemble the Maintenance Box and clean the pads, and then wait for them to dry fully. I assume that if I did this (install a brand new box), that the E11 error would still remain on the printer's screen, as the printer would not detect the Maintenance Box had been replaced as it DOES NOT have a chip on it, correct ?

[@pejarnagin]

Genius!

[@BCHTechnologies]

Thanks!

[@chris55ist]

Worked great, bought a et-4800 cheap cause lady couldn't fix it. She should tried KZbin cause I saved 280 bucks minus 10 for the code!!!

[@downyr]

Hi my printer is not on the list on ink chip. Do you have another website your recommend? Epson Ecotank ET 4800

[@angelicaramos3461]

I have a ET 2800 model and the website doesn’t have it is there other websites I could go to fix my printer ink pad 😩

[@diadislopezguzman633]

hi, do i have to do this with a computer or I can do it with my phone?

[@kathyallen2804]

Kevin need your help! Ink dampers need primed on et-8550 no ink printing!the ink dampers have huge holes in the bottom of them so can’t syringe the bottom. Tried suctioning from the waste tank hose but only sucked air

[@gloriajimenez4770]

I reset the waste counter but I had already installed the new ink pad, so not sure if I should do the last step, pls help

[@ieishah.9140]

After you download the utility, will i need to buy one every time my ink pad fills up? And if so, is this why you installed an external waste tank to avoid having to pay for it in the future?

[@jessica198624]

Worked on et 2800 thanks

[@diannypimentel2379]

Did you do it on MAC ?

[@jessica198624]

No, on windows 10 .​@diannypimentel2379

[@rayray7533]

Kevin my name is Ray on your video you said I need to plug a USB from my laptop to the printer where on the printer I have a Epson 2803 can you explain

[@pejarnagin]

@Kevin, can you post the link to the site for the reset, please?

[@BCHTechnologies]

www.inkchip.net It's my go-to site for all the software solutions for Epson.

[@AinzOoalG0wn]

@@BCHTechnologies it says 1 key per 1 reset. can plz clarify if you only need to purchase this once and it will work always? after doing the external waste tank mod 🤔

[@savannah6378]

When I get as far as waste ink counters and I click the arrow to find my printer it does not pop up ! But it definitely was there when I checked to see if my printer is available for this I have a ET 2803

[@pedrocordova2179]

what does one do if I have an IMAC?

[@sonoratiresservices5880]

ink chips not working, keeps buffering. didn't work for me and printer still no working :(

[@vanessaepley13]

Can you do it on an apple iPad ? I’m trying but it won’t open the download

[@zalzalahbuttsaab]

You uploaded this video 22 days ago as I write this (4/9/22) and the site has changed. In your video, ET models are included in the list but I have checked the inkchip website and there are no ET models listed under the /models section. To address this, I googled, "inkchip ET-4700" and saw the select language screen you show in your video. I clicked English. McAfee detected it as a virus, so I blocked installation. Please advise

[@BCHTechnologies]

Click WIC, not SOFT on the top of the page

[@mumtazali-zl9bt]

My opson 2720 ink pad needs service option please give me its software

[@wideopennoklahoma7014]

Can the ink recovered in the waste tank (shown at the end of the video) be reused to fill the ink tank?

[@kiarraniewald2453]

No because the ink runs together, not individually.

[@bbaryonyx8782]

The inchip WIC setup will not work. I keep getting A device attached to system is not fuctioning. I tryed rebooting both PC and printer still get this error.

[@beckylewis9364]

Hi Kevin, I purchased a key and still trying to find my printer. I have downloaded everything and hooked it up to the usb and still does not locate my printer to input the reset key. I have contacted Inkchip but so far no solution that I have not already tried and it is an ET 4700 epson series and was on their list. Would you have any suggestions? Thanks

[@pamelaknowlton137]

How can I fix the code if I only have a chromebook? I don't have Mac or windows

[@zajournals]

Why must a reset key be purchased? I replaced the pads. Now I need to buy a code number too? And how does anyone know what the code is for my specific printer?

[@rebel4lyfe15]

What if the printer is not showing up in the drop down on Inkchip? It says not printers found and to check USB connection and restart the printer. Which I did and its not showing up!

[@CreativeCornerJville]

This is the problem I’m having. Did you find a solution?

[@ameliebethalicea235]

What if after I enter the key it doesn't show the message that says to restart the printer? It didn't work for me, help me plz.

[@kristenvansickle-ik8fj]

I made the purchase for the key, and it came blank, no key to enter I’ve emailed support 2x and still no replies…very frustrating, especially when I need my printer for business

[@alnoorratansi9364]

why do you need third party software to reset counter for ink pad, why is Epson not providing this reset software ?

[@yohan2437]

Corporate greed. This really needs a class action lawsuit.

[@zxcvbnmjhify]

They don’t have my printer et 2800

[@user-wl5ly2ir3k]

I don't know what this did, but it's like it infected my printer with something! It keeps printing random things I did not print! Not happy at all!!!

[@fsz011]

what about MacBook ?

[@browsetube4366]

Can we reuse waste ink ?

[@PeaJayCee]

No because it's all 4 colors

[@yannisdran]

Why don't you just wash off your old tank? I did it with mine and everything is fine. A bit different tank than yours, but it was a no hassle job. Thanks

[@blanka090905]

Any solution on Mac Users?🥺

[@letthereberight]

Yes...change your attitude about PC's!!!! LOL...I kid.

[@TaquannaBaron]

I purchased the keys and still have not received an email. I contact support and still nothing. I’m starting to think that I was scammed.

[@BCHTechnologies]

check the spam folder

[@TaquannaBaron]

@@BCHTechnologies checked multiple times

[@3dtexan890]

This does not work for a networked printer. It only works if you are connected via USB. Just sayin'.

[@yinyang9109]

Never buy bubble jet printer, it's an absolute scam. By the way, thanks for the video.

[@mycrazyfamilyid]

I absolutely hate this printer. I was told one ink refill would last thousands of pages. I have to refill constantly. It can't print pictures. They're always faded, tinted green, and have lines going across. Oh and it jams and just quits almost every job it starts. I have bought 4 cases of paper (5000 sheets per case). This stupid printer has wasted probably 2000 pages. $360 piece of junk!

[@jameydupuy9280]

This printer has been a rip off from day one!! I don't have a damn computer to fix it. I have used my phone for it and that's why I got it. I. Hate. Epson. A perfectly fine printer that is programed to shut down and make you buy another one.

[@yohanneshailu5550]

Epson is the worst printer I everbought. I do not recommende to anyone. It is like use and throughout kinds of printer.

[@claudiomoles]

Epson is crap Japanese are unable to make reliable mechanism to pull paper correctly and they do not understand wireless and wifi. I have a L395 and it pulls the paper misaligned and the wifi connection very often gets crazy. Continue making sushi and stop trying to make technological stuff Seico/Epson

[@BCHTechnologies]

HP says "hold my beer."

[@PeaJayCee]

​@@BCHTechnologiesyesssss. My regular printer is HP. Constantly tells me it's pit of paper. All of a sudden doesn't like printing on card stock.