Reset Waste Counter on MacOS 14 (Sonoma) with WICReset / iWIC app.

[@octoinkjet]

Revised Note: Use of AirPrint drivers don't affect the WICReset's ability to reset the waste ink counter but the printer will not always be seen unless it is in Service Mode. So the lesson here was to make sure the printer is in Service Mode before you worry the printer isn't recognised.

[@stevetootell]

absolutely marvellous..one phone call yesterday from panic in noman's land..and arrived today the replacement kit with these super video instructions..took 20 minutes and everything back to normal thank you sir!!..back from the brink

[@octoinkjet]

Glad it helped... Apple does like it's security notices and hoop jumping.

[@KellyMatherne-j6u]

AMAZZZZING! You saved my night! THANK YOU SO VERY MUCH FOR YOUR PERFECT TUTORIAL!

[@octoinkjet]

Glad it helped!

[@barnabascollins4625]

Omg I’ve been trying to reset my printer for weeks! Ty so much!

[@marcoviajante]

A special thanks from Brazil for your help.

[@nienkebruinsma5808]

Yes! With your instruction video I was able to reset my printer, very helpful, thank you so much!

[@octoinkjet]

Glad it helped

[@ln14jr]

Total life saver Thank you!

[@octoinkjet]

You're welcome!

[@Heidelburger]

Reset ok Brill ! Waiting for replacement pads to arrive but have to say this this all seems a lot easier than dealing with Epson direct :( So far so good. Many thanks Octo :)

[@octoinkjet]

Great to hear… Thanks for the vote of confidence

[@octoinkjet]

Small note of thanks to our customer who was more than willing to let us remote access their Sonoma MacBook Pro and get the raw footage used to create this guide. Much appreciated.

[@PJH263]

Super helpful! Thank you!

[@octoinkjet]

You're welcome!

[@cottenkerry]

Have there been recent updates to the WIC Reset script? I used it a while ago using my MacBook Pro to reset my PIXMA 5060 and it reset the counter however, left the printer unusable. I am hoping one day there will be an updated version that I can try in hopes of resetting the eprom where the printer will function again.

[@octoinkjet]

Can you contact us directly via [e-mail] along with any errors and/or diagnostic data you can provide, and I'll raise the issue with the WICReset developers. I'm not aware of any specific way to resolve an issue like that but we'll see what we can figure out.

[@cottenkerry]

@@octoinkjet Thanks for responding back. I left a review of the WICReset tool a while back with all the particulars of my experience using the reset tool.

[@kerryschofield7744]

Is this applicable to MacOS15 Sequoia too?

[@octoinkjet]

It should but we have a new video pending that shows how to use the app on Sequoia too. One outlying but potential wrinkle we've found is that it can fail to connect if the Mac is using iPv6 for all it's DNS servers so it's worth putting the google.com iPv4 dns settings in if that happens. (ie: 8.8.8.8, 8.8.4.4) temporarily.

[@joelmerced2666]

It work! thanks!

[@Schooldaye]

Unfortunately, my print Epson L3210 is not on the list of printers. How will I solve the problem?

[@octoinkjet]

Just checked the WICReset "Supported models" tab and the L3210 is on there so you shouldn't have any problems using the app to reset the waste ink counter on that model printer.

[@nbautista1194]

What do I do if it says query rejected

[@octoinkjet]

That’s caused by a recent update that seems to be caused by either connecting over Wifi or not having the model specific driver installed. Recommend you connect the printer to your computer using a USB cable and try again.

[@valeriemolina5657]

Please help me It’s say query rejected

[@octoinkjet]

Resetting over wifi is currently not working due to a driver/os change. You need to use a USB cable to reset. You may also need the driver from the Epson support website.

[@dahllyesparrago6891]

whats the reset key?

[@octoinkjet]

Reset "keys" are really just an alphanumeric code that it used as a credit for the WICReset app. You can purchase them from our store at www.octoink.co.uk/keys They're used with the app to reset the waste ink counter on a compatible printer and they're operating system and printer model agnostic so you don't need to purchase a specific key for a specific printer or computer OS. Does that help?

[@ebonylove10]

Mine will not upload it keep saying that it’s rejected

[@octoinkjet]

Can you provide more specific information on your problem. Are you saying that your key is being rejected? What's the specific error? or is something else happen. Details help us to provide the appropriate information you need to get things working.