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@regisbazin135
@regisbazin135 Күн бұрын
Parfait, tout fonctionne à nouveau désormais👍, merci beaucoup. Regis (France)
@raypeppiatt3252
@raypeppiatt3252 Күн бұрын
I’ve just installed my Printer Potty, what a game changer this is! No more saturated waste ink pads, just empty the potty when necessary. I would recommend the use of forceps as described in this video it made it so much easy to connect the tube. I had a blank sheet when I ran the nozzle check so it took me an about 10-12 head cleans to get a proper nozzle check using about half the ink in the cartridges. My Epson PX720WD came up with the waste pads full error during the cleaning runs so I used the included reset code to clear it. All good to go now thanks to the Printer Potty team.
@geoffreymawlam1970
@geoffreymawlam1970 4 күн бұрын
An excellent instruction video that made the replacement of the spent ink pads in my Epson 'Expression' XP-645 a doddle. The video was well presented by somebody who really knew what he was doing. His instructions were very clear and precise. Highly recommended.
@octoinkjet
@octoinkjet 4 күн бұрын
Glad that helped. We have an update pending to avoid issues sometimes caused by turning the printer on its side but this still works.
@conty6575
@conty6575 5 күн бұрын
Thank you sir, your video was verry usefull
@barbaraderksen7136
@barbaraderksen7136 6 күн бұрын
Thank you for this excellent tutorial and the one on resetting my printer. You saved me from throwing out a perfectly good printer!
@frankmoore3220
@frankmoore3220 7 күн бұрын
Wow. This was amazing!!! Great tutorial. I think this is one of the best tutorials I have ever seen on KZbin. Great video technique and the instructions were very easy to follow. I would never have been able to do this on my own. I looked at several other videos on this topic but none were anywhere close to the quality of this one. Thank You VERY VERY much for this excellent video.
@RUAGoodNurse
@RUAGoodNurse 7 күн бұрын
I am sure that it is a pipe dream to post here since this video is a year old: I have a canon MX922 that I just spent money on to buy a new print head. I my printer as it does some any things well but now I got the error code for "saturated pads". ..someone said to me get the counter utility as maybe you can just reset the counter and not even have to change the pads. The pads on the MX922 are really hiddent and one has to almost take the printer apart. I was hoping you would ave some information on where I can get the utility for the MX922? Again it is probably hopeless to send this email so long after the posting of the video :9
@octoinkjet
@octoinkjet 6 күн бұрын
Still keeping tabs. Don’t think this is covered by WICReset but a copy of the Canon service app should work. It’s a bit more complicated than just any version though so recommend you dig around printerknowledge.com forums. There’s a fair amount of resources on the subject there.
@RUAGoodNurse
@RUAGoodNurse 6 күн бұрын
@@octoinkjet Wow. Thank you so much. Okay so I am pretty technical. I used to be a system administrator in Computer Science before nursing. Do you know where I can find the canon service app. it does not matter as I won't do this until my printer dies. I am already getting warnings about the pads being saturated and at some point I will not be able to print any more (already getting the 1700 error on start up) so when the printer dies I want to try to save it. I hear that after you replace the pads (physically) you might need to change the counter so I am preparing for it. Doe syour wicreset cover the canon MX922 as a printer option in any event.
@octoinkjet
@octoinkjet 4 күн бұрын
eBay seems to be the best place to locate them but again PrinterKnowledge.com has a lot of info in various posts if you dig hard enough for them. It's worth registering and posting to ask for help too as the community that still remain will keep an eye out for posts as/when they can. I checked though and the WICReset doesn't cover your model sadly so that's not an option. As for the physical waste ink pads, you may find a teardown/disassembly video on KZbin that might help but it would definitely be an "involved" process so be prepared for that. What some folk have done is reset the waste counter and just put the printer on a lipped tray with a note to not tip the printer when moving as eventually the excess capacity in the pads will be overcome and the printer might leak... although that could take a while.
@rockyjohn2919
@rockyjohn2919 8 күн бұрын
Can you reset again after using the purchased key in the same printer and computer?
@octoinkjet
@octoinkjet 6 күн бұрын
You need to have a new key each time you need to reset but there’s nothing stopping you resetting again. Only the trial key is limited for obvious reasons.
@evrikleiatsagala2952
@evrikleiatsagala2952 10 күн бұрын
It worked for my canon g6040! Thank you very much!
@octoinkjet
@octoinkjet 9 күн бұрын
You're welcome!
@amwartwork
@amwartwork 11 күн бұрын
i used tape and it leaked. bought the plugs. now about to try it.
@octoinkjet
@octoinkjet 9 күн бұрын
You need to use Aluminium tape as it has a non-water-soluable adhesive. Normal tapes tend to leak because they are water soluable.
@careerextendrs3097
@careerextendrs3097 12 күн бұрын
Thanks worked well! Worked well, a bit hard to follow all the complex details. It cost $10 for the rest codes and $14 for the new pads. I guess $24 is a good price. With googles help and Octoinkjets help I am up and running again.
@iLKA_2404
@iLKA_2404 14 күн бұрын
can you replace the IC Chip on the maintenance box (T04D1) and buy a new sponge to reset it or do I need the actual chip resetter?
@octoinkjet
@octoinkjet 14 күн бұрын
Yes, you can get replacement chips as well. Bit finicky to get them off and stick them In place but it is possible.
@iLKA_2404
@iLKA_2404 11 күн бұрын
@octoinkjet tried it, i just ripped it out. It still sticks back since the clips didn't really break. Thanks
@daynashoell3600
@daynashoell3600 14 күн бұрын
Worked perfectly to fix the Waste Ink Pad error (E11) on my ET-2550 printer using my Mac! I stopped the video at the part about the TRIAL key and clicked the option to buy a key, got it in my email, and used it. Thanks!
@simonchung9813
@simonchung9813 17 күн бұрын
Thank you. These instructions were helpful!
@edheel1085
@edheel1085 18 күн бұрын
Thanks, this is an excellent video. You demonstrate the steps so precisely, so I managed to replace the pads easily. Thanks too for sparing us some pointless background "music".
@noureddineachour1395
@noureddineachour1395 20 күн бұрын
can i use alcohol instead of that cleaning solution ???
@octoinkjet
@octoinkjet 20 күн бұрын
Using alcohol can work but not recommended as it can dry out a clog and make it worse rather than better. You can find a recipe for home brewed cleaning solution if you search using keywords: “Pharmacist printerknowledge printhead cleaning recipe”
@noureddineachour1395
@noureddineachour1395 15 күн бұрын
​@@octoinkjetthank you so much for responding and thanks a lot about the recipe 👍🏼
@Joselinezuga
@Joselinezuga 21 күн бұрын
You don’t know how helpful it was for me!! I wasted a lot of time searching One video for Mac. Thanks
@octoinkjet
@octoinkjet 21 күн бұрын
If you could let me know what keywords you were using to search I can try and work those in to the description and tags to make the video easier to find for the next person. Beyond that though, glad it helped.
@reneeperry416
@reneeperry416 22 күн бұрын
Thanks! It worked! I didn't know that this video was referenced in the instructions and I unfortunately had already turned my printer on end trying to figure out where the waste pad cartridges were for this model. But in the end it turned out all right.
@octoinkjet
@octoinkjet 22 күн бұрын
Glad you managed to get it all sorted an no ill effects.
@wouterweltens5415
@wouterweltens5415 23 күн бұрын
Thank you, it worked!!
@octoinkjet
@octoinkjet 25 күн бұрын
Apologies for the audio on this clip. It just didn't record properly and even post editing didn't really iron it out. Hope it's not too grating!
@elli4742
@elli4742 26 күн бұрын
Mein Drucker Epson ET-2720 hatte vor 5 Monaten ein volles Tintenkissen gemeldet: "Das Tintenkissen des Druckers ist am Ende seiner Lebenszeit". Nach vorübergehendem WIC Reset (mittels kostenloser WIC Reset Utitiliy aus dem Internet. Die kostenlose Variante setzt aber leider nur auf 80% zurück, ist daher nur eine Not-Lösung für eine gewisse Zeit, bis man einen neuen Tintenkissenbehälter besorgt hat. Jetzt kam das anscheinend endgültige Aus des Epson-Druckers. Zumindest ging gar nichts mehr, er war "tot". Ohne weitere Vorankündigung. Den Epson-Service wollte ich nicht beauftragen, das erscheint mir viel zu aufwändig dafür (Zeit und Geld!). Dank neuer Ersatz-Wartungskassette für EcoTank ET 2720 mit Tintenkissen (gibt's im Internet schon für nur rund EUR 7,00) und der Anleitung hier dauerte die "Reparatur" nur wenige Minuten: Ausbau des vollen Behälters (nur 2 Schrauben und die Klappe hinten am Drucker entfernen) - die Tintenkissen im alten Behälter waren wirklich komplett schwarz und voll! Dann Einbau des neuen Behälters (muss nur eingesetzt / eingeschoben werden, total easy!). Gerät wieder zuschrauben und noch den neuen WIC Reset Key für Epson Geräte eingeben, den man im Internet für ebenfalls rund EUR 7 kaufen kann: Man erhält den Lizenzkey sofort per E-Mail, einfacher geht es nicht. Dann noch nach beigefügter Anleitung die WIC-Reset-Utility für das Betriebssystem (Windows/MAC) installieren, Lizenzkey eingeben, Drucker aus- und wieder einschalten - und er läuft jetzt wieder wie eine Eins! Herzlichen Dank für die tollen Tipps hier auf KZbin!
@octoinkjet
@octoinkjet 26 күн бұрын
Vielen Dank für Ihre freundlichen Kommentare und schön zu hören, dass das Video Ihnen geholfen hat, Ihren Drucker wiederherzustellen. (Apologies for any Google Translate mistakes)
@giorgos7six
@giorgos7six 27 күн бұрын
Do you have such a video for a Canon Pixma ix6850?
@octoinkjet
@octoinkjet 26 күн бұрын
Sadly no. The Canon printers (aside from a few MegaTank models) are more complex and don't have long waste ink tubes like Epson printers so we've not tackled them. That said there are a few videos on KZbin that cover the process of disassembly to reach the waste pads and waste in tubes. This one is terrifying: kzbin.info/www/bejne/mnuUnGONbdR7pLc&ab_channel=VISMASS but does cover most of what you need up to 5:30 (after that it's irrelevant). Once you have access to the waste tubes you can retrofit one of our Printer Potty DIY waste kits or wash out and replace the pads. The former will require a little creative thinking to work out where to drill a hole to allow the waste tube extension to exit the printer but it's doable if you think creatively.
@giorgos7six
@giorgos7six 25 күн бұрын
@@octoinkjet Thanks for always being there to reply to my questions. I was wondering, if u are aware, do the Canon Pixma iX6850 printers appear to have failures so far and if so what is the most common problem?
@octoinkjet
@octoinkjet 25 күн бұрын
The biggest fail point past the waste ink is the printhead itself. The main issue is that Canon deliberately stop manufacturing printheads within 1-2 years after the model is released and then you're just waiting for the stock to dwindle down to nothing before you're out of luck. So, if you do get the waste ink sorted (particularly if you fit an external waste ink tank) then getting one or two spare printheads might help future proof your investment in time to keep it running for a lot longer.
@simonhedger9378
@simonhedger9378 27 күн бұрын
Excellent video worked a treat many thanks !!
@taydilarel27
@taydilarel27 28 күн бұрын
Worst printer ever!!!!! continously ink problems. Since the first month. It's a shame that they sell something like this. It can not be that after bying a product that you have to do adjustment mechanicly and softwarebased. Just ridiculous!.
@octoinkjet
@octoinkjet 26 күн бұрын
If it's of any help, the most common issue with Megatank printers is a poor connection between the printhead lid and the printhead, that allows air to get into the connection point and stop the ink from flowing properly. We found a couple of key things that helped reduce the likelihood of this: 1. Make sure that the printheads have been inserted and seated properly in the printhead carriage. 2. Make sure you remove the orange label from the top of the printhead 3. Make sure the top of the printhead was clean and that there was no dust or other debris, particularly around the little recessed nipple that accepts ink into the printhead All of that said, while we appreciate that it's frustrating to have problems with a printer, especially one that's just a month old, we didn't design the printer, nor are we responsible for your problems. So please don't make disparaging comments about a video that's trying to help end-users solve a problem that the manufacturers have no intention of solving themselves. You're aiming at the wrong target.
@taydilarel27
@taydilarel27 24 күн бұрын
@@octoinkjet Dear, Thanks for the information above. First of all, if you read my message carefully, it is a response to the product and not to your video. The quality of your videos are good and I even gave it a "like". And secondly, you are right about the flexible pipes that extract air after a while. It is difficult for a layman to understand what you mean with text (as mentioned above). But if it is audiovisual, it can also be better understood and applied. You could perhaps make a video of that. And if that exists, I would like to receive a link to it. And thirdly, I have ordered a kit with a key: G5 Printer Potty Waste Ink Kit for Canon Megatank. For the Canon G5050 So again, that was not an attack on you but on the product. Keep continue making good vids. I wish you a happy holiday season. (Christmas and New Year)
@octoinkjet
@octoinkjet 9 күн бұрын
Thanks for the clarification... With respect it's a bit difficult not to feel that a rant on a video thread isn't somewhat aimed at the creator but I can certainly understand the frustration and appreciate the redirect on where and who it was actually directed at. As to your suggestion, there is a video in the works regarding MegaTank printers (and another for Epson Ecotanks) that will deal with troubleshooting common issues, particularly regarding the dreaded "air in the tubes" issue but I'm still not happy with it just yet. Thanks for the order and trust you and yours have had a good holiday too. Although I think some of us could do with a repeat.
@lionesssworld6275
@lionesssworld6275 Ай бұрын
Thank you very much for the good video !!!
@romaleon1574
@romaleon1574 Ай бұрын
Thank you so much.
@octoinkjet
@octoinkjet Ай бұрын
You're welcome!
@caravicini7341
@caravicini7341 Ай бұрын
Hello sir! WOWEE You get stars in my book! What a fantastic tutorial! I fixed my printer and saved $125 US dollars! Thank you - thank you - thank you!!!
@octoinkjet
@octoinkjet Ай бұрын
For other versions of MacOS you should be able to find a video that's specific to your needs in this playlist: kzbin.info/aero/PLfYhJgWvstULx7tB3ESl2BPtY8_dgfmSk
@giorgos7six
@giorgos7six Ай бұрын
Very nice video. How many ml of ink must i fill in to those cartridges?
@octoinkjet
@octoinkjet Ай бұрын
PGI-550 XL is 22ml CLI-551 XL is 11ml
@giorgos7six
@giorgos7six Ай бұрын
@@octoinkjet thanks for replying, i just cant understand why the second hole of the AutoReset refillable cartridges should be left open when printing?
@octoinkjet
@octoinkjet Ай бұрын
If it's the design I'm thinking of, you have a fill hole and a vent hole. The latter allows air into the cartridge as ink is used up. If you didn't have an open vent the cartridge would not feed more ink as the air can't get in to replace it.
@giorgos7six
@giorgos7six Ай бұрын
@@octoinkjet why don’t the original cartridges have vent holes? or do they?
@giorgos7six
@giorgos7six Ай бұрын
@@octoinkjet and also, after those refillable cartridges are filled and ready to use, should those caps from the vent hole be closed? will those cartridges still work with all caps closed?
@TeresaMichele
@TeresaMichele Ай бұрын
Thanks for the video. I am trying to read and reset my ET-4800 printer waste counter. I keep receiving an error "query has been rejected by the device. Current device specifications are broken, incorrect or out of date. Please try to update application to the most recent version first. Otherwise, report to us all available information about this issue." Is there a more up to date version of the software?
@octoinkjet
@octoinkjet Ай бұрын
Few thing you can try that should help: 1. Use a USB cable connection to the printer (WIFI connection is blocked by some firmware updates) 2. Download and install the driver for your printer and operating system and install that (Make sure you disable the status monitor as per: kzbin.info/www/bejne/aGPKZmdtnZuloKc ) 3. Temporarily disable anti-virus, particularly if you have McAfee, Norton, etc... As they can block the connection 4. Try a different USB cable (sometimes they can suffer from poor connection) and/or connect to a different USB socket on your computer 5 Try rebooting your computer and printer then trying again before you run anything else. Let me know how you get on either way...
@TeresaMichele
@TeresaMichele Ай бұрын
@@octoinkjet Thank you. I will try this and let you know what happens.
@LeRoyMonson-f6p
@LeRoyMonson-f6p Ай бұрын
Too bad you don't see fit to provide TEXT instructions that can be PRINTED and followed in liew of videos that cannot be saved and are difficult to use!!!!!!
@octoinkjet
@octoinkjet Ай бұрын
Thanks for your feedback. We've considered illustrated text instructions but found that they tend to be harder to follow and less accessible. That said, I'll revisit that and see if we can come up with something better than our last attempt.
@mailforge
@mailforge Ай бұрын
Excellent instructions, so easy to follow. Saved me from buying a new printer.
@CaseyChristopher
@CaseyChristopher Ай бұрын
Makes you wonder why THIS isn't the standard way a printer is setup???
@octoinkjet
@octoinkjet Ай бұрын
In fairness to Canon (and Epson) they do now have a lot more printers that have chipped maintenance tanks/cartridges rather than static waste pad holders and a need for third party apps to reset the internal waste ink counter. Unfortunately it's not 100% and they've made no effort to retroactively support end-users to do it themselves, even if it was only with software tools.
@Knowbody42
@Knowbody42 Ай бұрын
I saw a random reddit comment that suggested disconnecting the write enable pin of the eeprom after resetting the wic counter, so that the wic counter will be stuck at 0 permanently.
@octoinkjet
@octoinkjet Ай бұрын
Aside from being outside the experience of most end users it’d be quite a risky enterprise… But hey, if it did work that way and you could make it work successfully, more power to you.
@davidwhite-vh2rr
@davidwhite-vh2rr Ай бұрын
excellent video. where is reset the Waste Ink reset key?. is that on the main set up program on the printer?
@octoinkjet
@octoinkjet Ай бұрын
Check our WICReset videos on this channel as they deal with the reset process for various pc operating systems.
@davidwhite-vh2rr
@davidwhite-vh2rr 5 күн бұрын
@@octoinkjet Hi I've replaced the waste ink, through you excellent video (all went as to plan). now to do the reset. Which is the Video which applicable for me, for the XP-510. many thanks.
@mrsayao
@mrsayao Ай бұрын
Thanks for this! I was throwing ink to my old printer and didn't even realize I could remove the print head. Do you have any videos with tips from cleaning the tray where the head is parked? It looks a bit messy on that side and in my case with MP620, its a bit hard to access.
@cnichoyt
@cnichoyt Ай бұрын
What would indicate the printhead has failed after cleaning rather than a failed clean? My Canon printhead ink channels seemed to clean ok and when pressed on the paper towel as you demonstrated, the fluid bubbled up. After installing the ink cartridges into the printhead, ink appears for all channels if pressed onto a paper towel. However, when trying to perform a print (head alignment for example) only two colours appear so I'm wondering if the printhead now needs replacing.
@octoinkjet
@octoinkjet Ай бұрын
Try the nozzle check first and see if anything is missing there. And run a printhead clean routine through the printer’s maintenance function then another nozzle check in case the head needs to be primed. It may well be that the head has damaged nozzles though so keep that in mind
@jrcute2862
@jrcute2862 Ай бұрын
wow very useful and thank you so much😄
@ashmillio2037
@ashmillio2037 Ай бұрын
Very good - success with our XP-860! No need to bin and replace. Phew!!
@maureengan453
@maureengan453 Ай бұрын
please help it says this when i try to reset the ink pad counter Please, remember, that fatal errors are not related to the waste overflow errors and they can not be reset by software. If you experience communication errors or do not see your printer, please, try the following: - Restart the printer and PC. Make sure that USB/Wi-Fi connection is of the good quality. Try to change USB cable and port if applicable. - Cancel all printer jobs and disable all applications and services that can communicate with the printer. Query has been rejected by the device. - Current device specifications are broken, incorrect or out of date. - Please, try to update application to the most recent version first. - Otherwise, report to us all available information about this issue.
@octoinkjet
@octoinkjet Ай бұрын
Can you take a screenshot of the error and email [email protected] with all your system information (OS, version, anti-virus installed [if any] and how you're connecting to the printer. We should be able to help from that.
@Jay_edits561-xd5wo
@Jay_edits561-xd5wo Ай бұрын
Fast quick and easy thanks
@KellyMatherne-j6u
@KellyMatherne-j6u Ай бұрын
AMAZZZZING! You saved my night! THANK YOU SO VERY MUCH FOR YOUR PERFECT TUTORIAL!
@octoinkjet
@octoinkjet Ай бұрын
Glad it helped!
@smerr5073
@smerr5073 Ай бұрын
How do you reset the counter?
@octoinkjet
@octoinkjet Ай бұрын
Check our channel for videos on WICReset. Those cover the process for resetting
@smerr5073
@smerr5073 Ай бұрын
@@octoinkjet thanks. Nice to get a response
@octoinkjet
@octoinkjet Ай бұрын
You're welcome... To be fair we don't usually get replies when we try to help so equally nice to get a response to the response.
@ibrarsheikh329
@ibrarsheikh329 Ай бұрын
I replaced the ink pad, cleaned the printer but when started up again screen message says error code E11 The ink Pad needs service contact Epson, is there any way I can reset printer to start working???
@octoinkjet
@octoinkjet Ай бұрын
Changing the pads on their own won't clear the error. You need to reset the waste ink counter using a suitable app like WICReset. There's videos on this channel that cover it for various operating systems. You can purchase the "key" that you'll need via this link: www.octoink.co.uk/keys
@AParton
@AParton Ай бұрын
Thank you for the clear instructions to replace my Epson-960 ink pads. An easy job, but the guidance given was invaluable so as to avoid ink spills. I belong to a Photographic club and will be forwarding your details to them. Thanks again.
@octoinkjet
@octoinkjet Ай бұрын
Thanks for the feedback and recommendation. Always welcome...
@mikeward1701
@mikeward1701 Ай бұрын
Does this apply to eco tank printers?
@octoinkjet
@octoinkjet Ай бұрын
Depends on the model. If you have a printer with a maintenance box then no.
@pinball8701
@pinball8701 Ай бұрын
Why do we have to pay money to third parties to use a printer? Disgusting.
@octoinkjet
@octoinkjet Ай бұрын
Respectfully I believe a more appropriate question would be "Why did printer manufacturers not make a tool like WICReset readily available themselves?" Third party developers saw a need and created something that addresses that need. In doing so they've likely help keep hundreds of thousands of printers working well past an argueably artificial limit. I understand your frustration completely but I really do think your ire is misdirected if you think that third parties are the problem.
@pinball8701
@pinball8701 Ай бұрын
@@octoinkjet Fair enough. Apologies, I have misdirected on this! Epson is of course who I'm somewhat peeved about and am referring to, building in a kill switch for their products. In an era of recycling and avoiding waste, it is disappointing corporate behaviour on their part. Not a criticism of you guys.
@brandih2340
@brandih2340 Ай бұрын
Would the 800000 error have shown up for this issue? When I research it, it comes up that this is a possible problem. Thanks!
@octoinkjet
@octoinkjet Ай бұрын
Best way to check if it's a waste ink error is to use the WICReset app to "read waste counters". Doesn't cost anything to do this but will confirm if the waste ink is an issue. Search this channel for the keyword "WICReset" for videos on how to download and use the app (you don't need a key to read the counter).
@anonyvx6507
@anonyvx6507 Ай бұрын
Hi, I have an Epson2811 and i looked on buying the replacement but i dont understand what the reset key is used for provided with it?
@octoinkjet
@octoinkjet Ай бұрын
The reset key is used to reset the waste ink counter, in the printer, back to zero. That in turn clears the waste ink pad error. The printer doesn't have a sensor that detects how full the waste pads are but instead calculates how much waste has been dumped into the pads and guesses when they're likely to be full. There's a playlist that deals with how to use the WICReset key and app for lots of different operating systems here: kzbin.info/www/bejne/noekg51poZuHrZo
@anonyvx6507
@anonyvx6507 Ай бұрын
@ Okay, thank you!
@stevetootell
@stevetootell Ай бұрын
absolutely marvellous..one phone call yesterday from panic in noman's land..and arrived today the replacement kit with these super video instructions..took 20 minutes and everything back to normal thank you sir!!..back from the brink
@octoinkjet
@octoinkjet Ай бұрын
Glad it helped... Apple does like it's security notices and hoop jumping.