Changes

[@RipAndShip]

If people are offended, they're taking advantage of you, not supporting you.

[@pokene_pokemon]

Speaking from experience- pre-orders are indeed the best way to do it- people will be a lot more realistic when THEYRE the ones paying up front

[@jonvaitl7430]

As a patron, this is exactly the kind of change I was hoping to see. Thanks for this!

[@Palatopia]

Keep being you!!! Love seeing your ability to recognize something wrong and than pivot, great example for entrepreneurs that may get a little too attached to something. Thanks for the update video!

[@melloboyz805]

I think your decision is validated. Thanks for the video ❤

[@cameronkirk4578]

You tried being nice and got bit. Gotta do what's best for you. As a patron myself, you've allowed me to grow substantially in my business, and I can't thank you enough. Keep doing you and don't lose sleep trying to please everyone. It's not fair for you to assume all the risk when you've opened up this distribution side of your business to help others. Always appreciate your transparency and honesty.

[@jacobnordquist3448]

You take care of you boo! Its wild that people get upset over a business trying to make enough to stay open and even be profitable.

[@dominicmetzger3246]

I think the main thing is that you’ll most likely never find loyalty in TCGs with online buyers. It’s only about the lowest dollar amount. It sucks but it’s just how it is.

[@maggy7592]

You're a champion, and this is the only way to run a wholesale-esque program. Looking forward to joining the patreon if a membership spot opens up!

[@boonfuiyap9993]

Take care!!

[@JustJayAye]

You have a business to run and keep alive. If there is no business, there is none of the value RNG provides. If anything, it’s the only logical move. Allowing people a chance to preorder the way you get to as a store is a privilege that you worked hard for. It seems like asking for cash upfront and following the timing the way your distro expects from you is an absolutely reasonable request to keep things running. Sorry you had a bad experience with this, but in the end, if reasonable guidelines can’t be followed, then it’s not the service for that patron; and that’s cool too. 👍🏼 Best of luck! 🙏🏼

[@andyhale3467]

I cant believe people would think its ok to do that. Whats wrong with people.

[@ricardoblikman2676]

Because when its a set that they can flip they take them all or more since placing a pre order cost nothing so people cant loose.

[@matthewneal800]

Being in MTG is just a crazy business. I appreciate the LGS owners that can actually make it work.

[@ScottysTCGShop]

Rarity collection II was a banger to open. The EV in it was close to 140% after fees compared to the box price in the 1st couple days

[@kyr_glassjar]

Figured youd have to do something like this eventually. It's the right move, you arent stuck with excess, and we can order enough ahead of time to make sure it doesn't sell out.

[@elijahj9012]

I'm a patron and I'm totally good with this. I had no idea this was happening. Do what you gotta do man

[@michaelbiwersi7581]

Always love the educational content! Starting a brick and mortar store for cards/games. Any advice you wish you had been given in the beginning?

[@TheTCG_Show]

Strap in- it’s going to be a wild ride!

[@itsthesponsor]

Completely makes sense, and absolutely reasonable

[@SamJones1337]

Rob this makes total sense. I would like to get in on upcoming preorders. Can you open a few more slots for people who are happy to operate this way?

[@GlorpShitto]

Any chance I could get a link to those wire shelves behind you? I'm looking for something almost exactly like that

[@rng-gamez]

Home Depot HDX 6 tier I make them 9 tier, so for every 3 you get will make two

[@GlorpShitto]

@@rng-gamez Yeah i'm looking for 9 tier also for uline storage bins. Thank you so much!

[@arongoldstein]

keep speaking the truth brother

[@MTGUnpacked]

That kind of behavior gets a permanent ban on Rudy's Patreon. Sucks that people will do that to you.

[@scottrogers2186]

Pay up front or non refundable deposit is the only way to function

[@timothytiu1333]

Liquidity is king

[@Kryfordawn]

Glad to see you back. Run your store for the the success of your family. Anything you do extra is just that - extra - and shouldn't put your business at any risk. You are doing OTHER people favors, after all.

[@TachibanaTengoku]

Honestly...just don't even order it from distro until deadline, and confirm with customers around 3-5 days before distro deadline. Straight up no take backs. Unfortunately I think the way you're doing it, you aren't collecting payment until you have the product which would get you screwed even if you did do it this way, but it would at least stop you from ordering 48 cases and then finding out they only want 6 on the deadline day

[@stumpy2nd]

All good man I joined the patreon for clearance deals not new releases

[@armandoperalta6931]

Miss you BB.

[@salthekato]

Hey man, that sucks people do that, and im on another patreon because i couldn't get on yours. I found another one where you have to prepay before your order is even taken down. That way, like you said, we either go up together or go down together. I thought that was a great idea.

[@vkinkela]

I’m not a patreon payer, but your content is worth the price , I’ll try to join up when I can afford it … MH3 is gonna be pricey

[@RSTricky1]

I’m trying to open a store, but having the capitol to get a building is my limiting factor right now, trying to get a business loan. Hopefully there will be another patron opening at some point your vids have been super helpful to me

[@rng-gamez]

Please do not take a loan to open a card store. PLEASE FOR THE LOVE OF GOD

[@rng-gamez]

Just trying to help you.

[@RSTricky1]

@@rng-gamez these days I can’t get a distributor without a building and can’t get a building without money to start it’s like a never ending preventative measure what would you suggest?

[@garretharp3420]

@@RSTricky1 dont open one... save money until you can actually afford to do it without a loan. A card store is a big risk doing it with money you dont have is 100x riskier.

[@le_med]

I don t understand why stores allow to cancel orders. Just have a line that says no cancelation for preorders otherwose wait after release if some are left.

[@rng-gamez]

Because if you don’t they will just charge it back anyway. Lose lose

[@le_med]

@@rng-gamez Then offer a discount for cash and only take pre-orders with cash maybe and by cash I mean bank wire

[@lucky13cards25]

Completely understandable. You’re too good to us. I stayed away from MH3 because fallout I basically broke even on commander decks and same with OTJ. I don’t know if it’s the increase in sellers or what. I’m not doing a race to the bottom anymore. Just buy stable proven sets. If I miss out. Oh well. Rather just play it safe after these last few sets. Good luck on MH3 though!! Hopefully it’s a good one 💰

[@kylemeyer1669]

Sucks that this happened. Hopefully when one of the problem people drops out I can snag a spot. Been wanting to get in to the Patreon for a while.

[@StrugglerJimbo]

This is a perfectly sensible business move. Anyone who is upset with this is looking for a quick deal and nothing more. While it's fine to not have undying loyalty to the LGS you buy from, being upset that you can't put them in positions that risk their chances of surviving as a business is clown behavior.

[@culturegeekgaming2390]

for honest people, it's fine to comply with honest conditions, pay upfront It will avoid you stress and loss if too many people cancel their orders I know from talking to 2 local game store owner it's hard and a need a huge budget,and spendings (rent, many long days, vat, stock, ebbs and flows if TCG works well or not) or loan to sustain it, it's fair to ask people to pay upfront

[@behappy-d2z]

This set feels like Commander Masters with fetch lands and not suprised some cancel it. Hope you find a way that works for you.

[@dermedic22]

pay upfront ?? ?

[@EpicWin1337]

The people you lose are the ones you want gone in the first place. Especially if they are people cancelling cases worth of product.

[@Leshil]

Sadly the risk that an LGS must take because of how distros work, and how Hasbro runs things, makes these businesses tough to sustain for more than a few years.

[@benjamincortina7755]

Alpha Quest update?

[@Ifyouhavethecoin]

Billy boy talks about cards i listen.

[@kevinsolie2208]

Seems like a reasonable plan. How risky is a given allocation in that it may be less than what you were told prior to preorder? At least you can refund.

[@rng-gamez]

It’s something will have to address along the way, we really only get allocated on crazy stuff like for instance the collector commander stuff

[@awllmann363]

This must be how distributors feel

[@rng-gamez]

Oh hell yea.

[@RSEnchantedFinds]

100% you shouldn't have to absorb the risk. LGS margins are so low to begin with. I really wish magic would lower cost to LGS to provide more room to profit for the small guys!

[@MadTownHobby]

you are too nice a guy! those people wouldn't lose any sleep if they bankrupted you. enjoy that vacation!

[@GeekThingsPodcast]

Hey man. I'm waiting to get in so if they don't like it they can leave.

[@butteryllama9040]

Savages

[@JerryTheBoss]

Seperate topic from the video I know, but bring back alpha quest please😂

[@tylerkarsten5991]

Have them pay up front, it seems reasonable

[@ScottysTCGShop]

Im surprised you didnt change this earlier. People who are mad… get bent

[@IamTikTrix]

This is random but you seem like Bill Burr's distant relative, that he doesn't know about. Much love!

[@mikeyang6503]

what's the point of having a big warehouse if there's so much product sitting on shelves gathering dust? shouldn't you downsize if the market is so bearish right now.

[@rng-gamez]

You can’t sell every single thing you have at all times, this comment is so confusing to me.

[@mikeyang6503]

@@rng-gamez yea understood but having to pay rent on a storefront and a warehouse + employees is just massive overhead. i only sell online from my apartment so im small time, but the market is just so bearish right now for new MTG sets IMO that I cant imagine doing this as a full time business. like i literally have commons and uncommons listed for 3 cents and it still doesn't sell lol. even the money cards just go for a little above market price, and that's with free shipping and I have a gold star rating. basically, market just sucks right now for collectibles and consumer discretionary spending. I feel for ya, apologies this is happening. taking a 30k hit every new set is harsh.

[@ricardoblikman2676]

I dont understand though, you always say you make a lot of sales and it is financially worth it I dont understand why I dont do orders under 80 euro because it is just not worth the hours put in it.

[@ricardoblikman2676]

Its ok to loose money on pre orders, do it for the community :D

[@IneptCardCollector]

Ye olde heavy bags

[@John-et5wu]

You need to look at it from the perspective of a distributor; we both know the harsh things that happen when you don't take all that was allocated to you, and that you ordered. Protect yourself, someone who doesn't buy all they asked for should be removed as a patreon.

[@solution6690]

It should have been prepaid anyway, people were definitely taking advantage of you.

[@anthonyrosa8772]

drop the people who can't commit :)

[@michaelkain6167]

Honestly… can’t believe you haven’t done it the new way all along. Telling the horror stories of customers backing out literally makes me sick to my stomach for you!!

[@rng-gamez]

@@michaelkain6167 yep over 240 collector boxes of Karlov manor collectors unpaid for that I got stuck with. My kind and trusting nature was a flaw that I corrected. This is my business and my livelihood and it’s treated that way now. Lost a lot of dead weight tire kickers during that time and we are better for it now.

[@le_med]

I don t understand why you can not ask people to fork the money when they pre-order. It seems that every other industry you need to put 50% forward at least. The first time I went to pre order something at my lgs I was surprised they didn t ask me to pay for it. Can you give a small discount of a benefit to people who pre order and pay in advance? I was thinking of adding you to my patreon support besides Rudy and a couple other LGSes and I wouldn t have a problem paying in advance 50%. Now chargebacks that s douche behavior...maybe limit your patreon to people who have been members for months

[@TKEstar]

you're a big potato in my book!!

[@magusofthebargain]

The best store in our area refuses to do preorders. The owner wants to only sell things that he has on hand. This is what we call a reputable business person.

[@rng-gamez]

Best for who?

[@BlackWaltzWaifu]

That's a valid question tbh

[@melloboyz805]

I think your decision is validated. Thanks for the video ❤

[@michaelbiwersi7581]

Always love the educational content! Starting a brick and mortar store for cards/games. Any advice you wish you had been given in the beginning?

[@michelleng4796]

I own one. My advice. Dont do it. If you do. Be different from other shops