Roasting PetSmart Care Guides! How Do They Get Away With This!?

[@WickensWickedReptiles]

Where do you get your CORRECT Care Information?

[@HomosapienThe2nd]

I get it at your vid’s and other care guides on youtube

[@RabbiKolakowski]

books from the 1980's, of course

[@samanthamartin3298]

well now i get it from you, other youtubers you mention and google. Before i was using these care guides but thankfully I hadn't bought any animals yet.. going to get our first reptile later this year.

[@appelpie2152]

From you ofc and from other creators (if they know what there doing)

[@appelpie2152]

@@RabbiKolakowski haha,no

[@ingeniouspixie]

Well congrats, Petsmart! One thing, Editor Matt: can things be left on screen longer so they can actually be read, please? 😬 Maybe my eyes are old and slow but im sure im not the only one 😝

[@WickensWickedReptiles]

hahahah I'll let him know

[@secondsfromdisaster5360]

That's why the pause button is handy

[@Suishiful]

​Even with pause it can be hard to catch.

[@rickcroney1286]

Nice video! One comment on veiled chameleons, in many cases a hybrid enclosure is better than a screen enclosure. A hybrid enclosure has solid sides allowing for the humidity to remain higher but still allows for ample air flow. Most homes are way too dry for full screens due to heating and air conditioning. Bill is definitely a must watch and subscribe for a chameleon keeper.

[@WickensWickedReptiles]

Good tip!

[@lardoram]

I like to imagine petsmart is watching these and making improvements

[@WickensWickedReptiles]

I hope so!

[@Hyperboreann]

we try!

[@Tikifway2345]

Surprisingly, the petsmart in my area dropped the caring and selling animals and actually sells products only now. The usual water bowls, substrates, etc.

[@taurengraybeard218]

They definitely aren't.

[@Jamesc5531]

Whenever I was helping people prepare for their own scale babies in a place like this, I always pointed customers to a care guide on an exotic vet's website and made it clear that their care guide is superior to the paper guide.

[@DanielleDannison-or3zj]

As a petstore manager, and reptile hobbyist, I tell my team to mark these care guides up! Cross out what’s old and add what’s needed. At least until corporate can catch up. Which hopefully is soon! It’s always a catch 22 with people. Wanting these animals to be set up for success but also not wanting them sold at all 😢

[@MrsBaltes]

I’m definitely not an expert, but false plants can be dangerous for veiled chameleons. Mine is constantly munching on his plants. And do tons of research on safe plant species!

[@oscarflores6717]

Hopefully they update the bad ones. I’ve been seeing improvements at the petsmart and petco shops I go to recently. Even the animals look a lot better. I just wish they’d get rid of the reptile carpet. I think as long as the community continues to grow and people are better educated about reptile care there’s a chance that big chain stores can finally keep their animals in at least livable conditions.

[@tracereed7457]

I’m not even into keeping reptiles but I watch your vids religiously. That shows how good of a content creator you are Adam. Thanks for all the content

[@kanealoha]

What I do is research as many sources as are available to me. A broad range of perspectives helps to advise what is actually best for the animal.

[@WickensWickedReptiles]

well done

[@clistiarobinson34]

Hello Adam I hope you are having an amazing day and week so far, I always appreciate you and others make vlogs like this so that way when I decide to get a snake or any reptile I want, I know exactly how to take care of them and everything they need also I will always do research as well so I am well prepared before I get what I want. So thank you for this. Have an amazing week and see you again on Thursday

[@WickensWickedReptiles]

Thanks so much!

[@ashersamphibiansandreptiles]

Well done petsmart! You finally got some good info! Either way I don't think petsmart should even sell reptiles. Most herps I see there are (almost) always neglected! But the shock that you had got me so good XD

[@Tjsreptileworld]

The pet smart care guides are marketed towards children when it comes to reptiles. But great field of research is very important.

[@WickensWickedReptiles]

sure thing

[@fritcie]

there was literally a petsmart ad on this video 🤣 but great vid btw

[@WickensWickedReptiles]

hahahah that's so funny!

[@Guuzaka]

They have a guide for Royal Pythons, so you could check that one out if you decide to do another episode of this. 🐍 I also learned that male Cuban False Chameleons have a very high sex drive from this video! 😲

[@WickensWickedReptiles]

they absolutely do

[@Mizumii25]

It's awesome having these kinds of videos out. It's a good source of accurate info as well as telling you what you really should be doing and what not to do, especially if a pet smart care guide is the only source of information you look at, which is a stupid idea completely. Thank you for taking the time to take a look at all these guides and confirm what should be done and what shouldn't be done!

[@Atheris02]

Very good video and I appreciate you talking about this!

[@vanessavieux7283]

I love pet smart I love cats and dogs and ferret have a super day have a great day have a nice day Wicked wickens reptile

[@WickensWickedReptiles]

Thank you! You too!

[@rachaels8leggedwonders448]

Came here to say the ad before this video was for PetSmart 😂😂😂😂😂

[@acetonelover]

i got an ad for petsmart before this video played... lol

[@WickensWickedReptiles]

too funny!

[@Mr_herp]

I’ve been waiting for this video for so long LOL great video👍👍👍

[@gerrimilner9448]

looks like the advances in the hobby, that are being made are actually filtering through to some of these big companies, which is a really good thing for everyone, especially the animals themselves

[@getgoodkid5922]

Hey Adam from the uk run reptile section in exotics pet shop. Study zoology at college.!I wasn’t aware also of Yemen chameleons eating fruits and veg till not that long ago, however since then I have been researching on dietary advice and what sort of species of plants they would come across in the wild and trying my best to replicate that in captivity. Since then my Yemen loves all sorts of safe greens especially alove ra and hibiscus, love the channel and love how naturalistic you advice people to go when it comes to all areas of care.

[@AmericansWillRise]

Great job listening, Matt, but.... slightly larger, longer, more consistent "correction tags" would help us old, "sight challenged" folks out alot. 😂

[@WickensWickedReptiles]

Thanks for the tip!

[@AmericansWillRise]

@@WickensWickedReptiles Keep up the good work, guys!! Love the channel!

[@nataliezdrazilova4493]

It would be amazing if you did a video on how wrong the enclosures in pet stores are, like either go to your local pet store or have subscribers send you some photos and take a look at how good or bad they are. I think this would be also amazing for ppl who can’t go to an expo/don’t have any breeders in their area and can only go to pet stores so they can spot real bad care right in the pet store. (Some pet stores keep even rodents in bad conditions, let alone reptiles)

[@EsotericDrifter]

I wanted to cry when I saw the conditions the cuban false chameleons. Small, no UV, looked nearly starved.

[@gavin_almeida]

Your videos deserve so much likes and views! Almost 300k subs! Praying for your success. Your videos get me going through the day ❤️🐍🦎

[@wanderingspark]

One thing they leave out is a thermostat, probably because they don't sell dimming thermostats.

[@WickensWickedReptiles]

that's fair

[@I_am_BiG_Al]

My veiled is around 7 now, still doing good

[@Ilias15k]

Can you please do a milk snake care guide

[@WickensWickedReptiles]

yep!!

[@tinahaynes175]

Yes, more roasts! PetSmart, Petco, PetSen$e (by Tractor Supply) roast them all! Especially PetSenSe, they still have their beardies set up with red lights at night. Also, the basking & UVB lights are on different sides of the tank because they're using a coil UVB light!! I used to slide the UVB light over to the basking area when nobody was looking whenever I went in lol.

[@Hippolf]

I work at PetSmart in the pet care department and I never give people care guides even though we're supposed to. They have some good basic info but nothing you couldn't get in more detail online. Things are better than in the past when PetSmart sold iguanas, but there are still things like fishbowls (literally all fish should be in proper tanks) that I always steer people away from. And unfortunately bearded dragons have a high mortality rate due to being shipped here almost right after hatching.

[@Jessnessish]

As a Pmart employee, believe me when I say half my job is educating new reptile owners to not follow those guides.... and changing our own in store care standards.

[@tigerjoe4571]

I would love to see more, I really enjoy this series, not because of the usually lack of proper care advice on the Petsmart care guides, but because it goes to show just how much Petsmart, the biggest pet store retail in all of the United States and Canada potentially (Petco included), just how little they really know about what they’re selling. I pains me just to think about all the people, whether a parent of young children or anyone who actually takes everything they say as truth, and trust that they are correct, end up with an unhealthy reptile with subpar and unacceptable living conditions. This series really brings that to light, and honestly no hate on these pet stores, but they should at least know the basics of these care guides, and be PROPERLY educated, before giving incorrect advice about these animals to unbeknownst people who trust them. And I am quite surprised how accurate the Cuban False Chameleon care guide was. These have so much potential, to help others know the truth about the care these reptiles, but all it takes is proper research, and proper information, so that these creatures have an excellent life, as well the their owners who know better and care for them with correct information.

[@whatsleft5059]

9:08 24 foot tall terrarium? Damn that cameleon sure needs a ton of space 😂

[@WickensWickedReptiles]

hahahhaha inches *

[@whatsleft5059]

@@WickensWickedReptiles I think everyone understood what you meant. I just thought it was funny imagining a chameleon living in a personal sky scraper.

[@davidjager23]

I was gonna comment the same thing lol like dang I know Adam likes to give lots of space but dang

[@loriw2661]

I’m confused. Lol! You said, “How do they get away with this?” in the video title yet you were impressed. Lmao! It’s ok……I love your videos and I just thought I’d give you a hard time since I know you can take it. 🤣❤️🦎❤️

[@repccessories]

I FREAKING LOVE THESE

[@dreaming_nyx]

Oof, the typi, LMFAOOO.

[@WickensWickedReptiles]

woooops

[@JLAvey]

There's the right way, wrong way and petsmart way. Well, the nearest petsmart to me now has better customer service than the nearest petco. I just forego both and head to Animal Ark.

[@WickensWickedReptiles]

very interesting

[@acaciaballpythons]

Lol i used to work at Petsmart and i was always telling customers how bad the care guides were and arguing with management over it. Needless to say i was eventually fired. Im pretty sure its all based on what supply companies pay for particular recommendations so they can profit. Thats just how corporations work

[@Partiot6607]

As someone who sells animals at (enter big chain pet store here) I have and will continue to refuse sales to people if they have those screen cages or can’t afford to have a proper set up because the screen cages cannot hold humidity, especially in my area where it’s practically the desert.

[@Czermet666]

Amazing they can type "do not house males together" for false chameleons, but they failed to state the same for leopard geckos...

[@edwardcrowley4564]

veiled chameleons eat vegetation too

[@Leosloth2011]

lol the intro

[@WickensWickedReptiles]

hahahaha

[@kirillukin2222]

New conspiracy dropped: adam is in on that petsmart money 😂

[@WickensWickedReptiles]

hahahhahaha! I'm on the take for sure

[@flavi9692]

I live in România and we have our own Pet Smart Like store that is called Animax and it's even worse than Petsmart. For exemple On their official site they recommend that an Adult Leopard Gecko could live in 10L tank and that will Be 2,6 Gallons💀💀

[@WickensWickedReptiles]

that is freakin wild!

[@flavi9692]

You could do a video were you check Care guides of Other Pet Stores Around the world

[@snakesstuff9077]

This is fhe earliest ive been

[@WickensWickedReptiles]

nice!

[@amandaritzau2602]

Wow, those were actually really good, LOL. In my experience, it's usually they omit information that's kind of important or they get the feeding instructions wrong.

[@physetermacrocephalus2209]

And the Karma Chameleon never dies...

[@sushiserpent2990]

I still waiting for the milk snake care guide in the first video

[@sneekypizzascaletta6303]

I’m getting a leopard gecko for the first time and I’m gonna make it through just because of videos that you make you are awesome

[@WickensWickedReptiles]

very cool!

[@Donna_G]

I think people should research whatever reptile they want before they go out an buy it. I'd recommend not waiting until getting it to do so. Unless Uncle Joe shows up without calling first and says, "Here you go. Happy birthday." and hands you a bag with critters in it.

[@claysoggyfries]

Nothing beats Reddit

[@julieannpmu]

They re- did the veiled one because it used to say beginner pet

[@WickensWickedReptiles]

oh that's wild

[@ToastedSeagul]

Jesus Christ-

[@julieannpmu]

@@WickensWickedReptiles it even used to say beginner level on the enclosures, they seem to have stopped this madness

[@StephanieRenaeReptiles]

These are fun videos and I would love to see more.

[@jenniishaw8408]

Only part way through ( 6:43 ) and I noticed that they mentioned a thermometer but not a thermostat

[@priscillaspets]

i know this isn’t relevant to this video but i have a couple questions about crested gecko bioactive enclosures; 1) Do you take all the soil out from the plants? so there isn’t any perlite or anything? or no? will that hurt the gecko if you don’t remove them all? and do you bury the roots within the substrate? 2) i was looking at isopods and saw isopod food and isopod substrate (specifically on Reptilian Arts website), do they need a specific food? will a mix of cocofiber and a little reptile moss (with leaves and other things added on top) work for substrate or do we need to add that isopod substrate? Thank you! 😊😊

[@jaxbarnettprice]

PetSmart has always been a place that is very hands on Cats and Dogs first type of place. I’ll never understand why reptiles are being sold here. For corporate greed? Probably. But the point is PetSmart has absolutely no idea what they are doing with reptiles and amphibians when it comes to care. They are always housed incorrectly, fed incorrectly, incorrect temperatures, handled incorrectly, incorrect supplies, I could go on and on. If you want actual proper care for your reptile, go to your local reptile stores. If you don’t have those kind of stores, then look for the proper things to order online off of Amazon or other sites.

[@DeChane369]

Honestly I’m genuinely surprised with how well they did with those ones considering how awful they typically are

[@Laz3rCat95]

With the vast amount of resources available on the internet these days, I feel like pet store care guides are obsolete anyway.

[@renepenamedina1483]

As a current assistant manager at PetSmart, I’ll be sure to send your concerns through my surveys lol

[@WickensWickedReptiles]

hahahah thanks

[@renepenamedina1483]

@@strangepetscmty haha

[@renepenamedina1483]

@@strangepetscmty life is already a roller coaster! Lmao gotta roll with the punches. I’ve spent years learning and apply a few secrets behind the rules lmao

[@1DGrrl4ever]

What are the odds that the ad right before this video was for Petsmart?

[@Hepler-s2b]

I was going to say did diamond perfect the art of invisibility 😂😂 it was either that or he got a better he got a better union rep lol

[@WickensWickedReptiles]

hahaha he is the man!

[@Hepler-s2b]

@@WickensWickedReptiles yes he is. He's the king 😁 such a good scale baby

[@appalachiabrauchfrau]

I remember the book I had on bearded dragons told me to feed him canned crickets and wax beans, use calcium sand, don't let him climb, and keep him in a 40 gal MAX. Thank god things have changed since pre-internet days lol. At least you can double check the care guide using the little encyclopedia in your pocket in store, make sure you can provide for the animal, then pass on it if you decide you cannot.

[@Coelacanth_yes]

Something that im wondering is if female bearded dragons can get a smaller than a 120 do to there smaller size like if the can go in a 100 or 80 gallon because i have a female bearded dragon that had just outgrown her juvenile tank so its time to upgrade her tank

[@stwlag2617]

Can you do a care guide about viper geckos

[@WickensWickedReptiles]

for sure

[@stwlag2617]

@@WickensWickedReptilesthanks bro love your videos

[@Dr.Phil_MM]

I remember the first one of these wasnt it crested and leopard than another with ball pythons and corn snakes

[@WickensWickedReptiles]

something like that!

[@mauzawa]

yes! more of these, I love them!!

[@josephlilley9249]

This is random, but i can appreciate ypur videos. Been subbed for a few mot.hs bc i use to have a few reptiles throughout my teen years, im 29 now so its been a long time since ibe had any. Being 100% honest, i definitely did not care for them as i should have bc i just didnt know and the internet was alot different in late 2000s. I had a chinese water dragon my mothwr gor me and it did live dor about 2 hears but man do i feel horrible since seeing your videos of reptile care bc i know i screwed it.up but eberyone makes mistakes and learns from them. Ive been thinking about picking something up and getting a nice swtup as its alot easier ro get care instructions now a days thst are actually right but at rhe same time, i just dont want something bad ro happen.

[@bryanspanjer3213]

One mentioned 30-50% humidity for ball pythons.

[@Mike-Onyx0824]

Omfg bro yes. Petco gave me a free bag of crickets when I bought my first corn snake . Lmfao the snake doesn't eat crickets idk why they said that and even had crickets in the tank

[@WickensWickedReptiles]

coming soon!

[@Orange-lx3yf]

You did ent talk about it saying 3 foot tall is big enough and they did ent say it should be 2 by 2 by 4 feet tall and it used a wall mounted thermometer and hygrometer which toy should use the gun type ones and I saw a couple other mistakes

[@michellemelnyk9840]

he said the cuban flase chameleons need 24ft tall terrarium

[@Carolinareptilecenter]

Better question how do they get away with cohabbing snakes and then leaving dead snakes in the enclosures with a cage mate crawling over the dead animal???? I literally walked in on this situation last week….

[@ToastedSeagul]

Exactly! It pisses me off to see them treat animals so poorly.

[@Carolinareptilecenter]

@@ToastedSeagul I agree and you can’t “rescue” them or they end up profiting and just replacing the one you bought.

[@user-yh1gn6qq3y]

Can u do a crested gecko care guide or tank build pls

[@Czermet666]

Can you do the Kingsnake Petsmart guide pls?

[@CLIPZ508]

“Hie do they get away with this”

[@WickensWickedReptiles]

woops

[@Display_Name804]

do a Mediterranean house gecko next plz

[@marixarojas2589]

I live in Rochester NY and lately PetSmart is doing better with pets than Petco.

[@mcastereptiles2837]

Veiled chameleons do require vegetation like mixed greens. FramsChams or any other professional breeder would let you know.

[@bobbiwallace662]

u can do petco see if there's a difference

[@WickensWickedReptiles]

we don't have any here in Canada. Not sure how I'd get them

[@lauriebouchardclark]

Just curious how old is Diamond now? My beardie, Kittie is 13 or 14 and he is slowing down. Getting grumpy not at me but at his baths and in general not being held he merely goes black beard on me. His bath is his best poop time now due to not wanting to drink water that’s in his terrarium. He hates baths but loves them. Natural sunlight still brings out his bright orange. Any way he is acting like an old man. At 13 to 14 years

[@lauriebouchardclark]

Any advice or best idea to keep him happy and youthful lol magic pill 😅

[@simplytao]

Cool shirt where did you get it?

[@WickensWickedReptiles]

honestly, I have no idea, it's been in my closet for like ten years haha

[@simplytao]

@@WickensWickedReptiles well just my luck lol

[@Cool_Story_Bruh]

8:07 death by snu snu?

[@WickensWickedReptiles]

more or less

[@julieannpmu]

Can you touch more on the issues with petco? I had not heard all the stuff about them till I watched one of your latest videos and really want to know more because I have several animals from there and I don’t want to help out a place that does cruel things to their animals

[@julieannpmu]

@@strangepetscmty no it is supposedly much worse than that, that they euthanize unsold animals and stuff

[@julieannpmu]

@@strangepetscmty well I stopped going there because they wanna charge 10 cents a plastic bag and sorry but you ain’t gonna get away with that sh$t in Tennessee, maybe California but not here. So I boycotted them but I’m still paying for their dumbass membership program. Oh yeah and my snake I got there had mites and spread them to my other. That was a fiasco! But I will say the snake I got there is bad ass but not because of any of their doing of course

[@amandaritzau2602]

I used to work for Petco a 100 years ago. And I remember taking those care sheets and editing them for people, right In front of them and in front of management and other customers, I did not care LOL. All the while, explaining to them, the care and upkeep and explaining why what does say is wrong? Blah, blah, blah, anyway, I'm gonna watch your video now.

[@walletfuel]

. I know to get a reptile you should get it from a breeder and not pet smart or petco. But Is it ok to buy things for an enclosure from pets mart

[@WickensWickedReptiles]

for sure/.

[@P4NC4KEZ]

I'm so surprised these were so good. I have a feeling the ball python one will be terrible.

[@WickensWickedReptiles]

I'm shocked too!

[@specteractual1]

Small thing you flash up correction to what you said to fast had to rewind and pause to see it

[@WickensWickedReptiles]

I'll pass it along to the editor :)

[@tmreptile]

Ideally they’d take feedback and change to make things better! Great video!

[@WickensWickedReptiles]

Definitely!

[@giovannialvarado2603]

I'm done 👍

[@WickensWickedReptiles]

done what?

[@EJ-zv6er]

I agree with ur videos ur the inspiration for my love of reptiles!

[@WickensWickedReptiles]

thanks for watching!

[@catstyf7151]

To quick to read i had to back up and take a few tries to pause to beable to read it

[@gypsydanger5797]

Do more please

[@Mothobius]

One questions where they actually get this info from. Like how do they think this is care info? Where do they learn these facts? Who says these facts are true?

[@JazLilyJosh]

3ft tall enclosure seems small for a veiled, you might be able to get away with it for a female panther chameleon, but veileds are larger than panthers and 4ft tall by 2 ft deep and wide seems to be the bare minimum. Larger is always better!

[@appelpie2152]

New video!!!

[@WickensWickedReptiles]

WOOOOOOOOO

[@tomgreen4280]

I have a question what lighting do you use for your beardie

[@WickensWickedReptiles]

checkout my beardie enclosure build and I explain in detail :)

[@tomgreen4280]

@@WickensWickedReptiles got it thanks

[@thecottonwoodking5064]

What app would you recommend to a new reptile owner?

[@alisaurus8254]

I always throw their guide in the garbage and that’s if they have anything worth getting