Ok so an update for everyone. This video was because ASUS support asked me to send a video on the issue. We tried troubleshooting the basic "UPDATE EVERYTHING" that did not work. I ended up having to just send it in to get the joystick replaced.
@phirrip516110 ай бұрын
I went to bestbuy, where I bought the device. They sent it back for repairs. Took about a week and a half to get it back. It costed me nothing because it was still under the manufacturer's warranty.
@phirrip516110 ай бұрын
Everything works fine now and all they did was replace the joystick. I didn't have to remove my passcode or anything. (Also, wow I was breathing loudly.😂)
@tacticalhawk453110 ай бұрын
I’m having the same issue with mine. I’m going to send back to asus so they can repair.
@dannypassion8 ай бұрын
@tacticalhawk4531 same happened to me. I wasn't even using it, I've been using an Xbox elite controller, and they messed up the joystick on a firmware update 😂 now I need to send it for replacement as well, mine is one of the day one unit.
@brayangomez2077 ай бұрын
did they ask u for the ticket? I got mine a couple of mounths ago and I lost the ticket
@John-nk1be6 ай бұрын
sigh... i guess i need to return mine. I never used it too. I tend to dock my Ally.
@johndoeuf913410 ай бұрын
For me, 2 days ago, the left joystick started flashing while I was playing with the joysticks off. I'd like to point out that everything on my Ally is up to date and that I use it very little. Has this ever happened to you?
@Radiusthethird4 ай бұрын
I just had the same problem. Hopes it was a software problem. Sending it back... Again Just got it back after the sdcard reader got fried..
@pepesilvia140910 ай бұрын
Ever find a fix? Mine does this I hardly used it
@Nano.virus.2.0Ай бұрын
Same here with the right joystick. Cant move right or left. When i switcj to desketop mode the cursor mvoves to left alone . Wothout responding to left or right . Any one qith a solution? My rog ally has little mark on one corner because it fall along time ago, do you think asus qill reject the warranty because of that? If i open it, do i lloose the wattsnty?
@zeeMuniStacksBundles2 ай бұрын
Same, just bought one open box, returning it asap
@mikeypick110 ай бұрын
Same problem. Anyone find a solution?
@Rooner1703 ай бұрын
If I reset the Ally it might solve the issue?
@jmstajim4 ай бұрын
First, I got my sd card reader fried, and I thought - so let it be. Then after ~ 2 weeks (total 120 hours playing Cyberpunk) both triggers and right joystick stop working. Software manipulation (driver updates, system reinstall) doesn't work😐 Seems like I'm going to send it back
@sweetxstephanie7 ай бұрын
my left joystick have the same problem, anyone found out a solution yet? or just send it return?
@jayshah9610 ай бұрын
same. a fix would help.
@ScottishThing3 ай бұрын
Fuck this thing, was so excited when I got it just for it to do this shit
@amazinglyrune5634Ай бұрын
damn right
@brayblue465 ай бұрын
same issue here, but in my case right joystick not registering left and right inputs Update : I bought a new joystick module and replaced it myself
@aetherds34815 ай бұрын
same here.
@blakfranklin12144 ай бұрын
Same
@dreadguwap37434 ай бұрын
Same hea
@tj-hero3 ай бұрын
same shit
@GerardoReyes-bs5gz2 ай бұрын
Have you fixed it bro I'm struggling my right joystick won't I put left or right movements
@pawblow46067 ай бұрын
I have the same problem why does this happen ??
@onsightwoo2 ай бұрын
either send it in and get a new one or just buy some new joycon stick
@richardbost163211 ай бұрын
mine doing it on the right joystick
@roycewolf12688 ай бұрын
Did you fix it?
@onedude942711 ай бұрын
Same, worked fine for an hour when I took it out of the box. Then an update on Armory Crate killed it. Let me know if you find a fix, i've been looking but none the wiser
@phirrip516111 ай бұрын
If you bought it from bestbuy, I would try to return/exchange it. My issue occurred after the 2 week return policy, so I don't have the option anymore. Asus support asked for a yt video on the issue for the warranty claim. I don't want to swap out the joystick since that will probably void any warranty I may still have. Also, I heard swapping out the stick might not even help.
@djcruizejr2511 ай бұрын
Did you ever find a solution? Didn’t even have mine 24 hours before this happened
@phirrip516111 ай бұрын
@@djcruizejr25 No, Asus support didn't help, had to send it in for repair. It is very likely a faulty joystick, so no amount of updates will fix anything.
@SithHappens956711 ай бұрын
Having the same issue after 9 days. Called ASUS and was going to send it in to be repaired but I can’t even figure out how to disable the password because ASUS said they’ll need to be able to unlock the device. I don’t understand any of the rules they are telling me to do before sending it in so I just give up. I’ll be using a Xbox controller every time I feel like gaming.
@rodrigogomezolmos634511 ай бұрын
Hola pudiste encontrar la solución ? Sabes si cambiando el joystick tiene solución ?
@ThePipoy236 ай бұрын
I send back my item for replacement since I only have it for 10 days
@adrianmolinaiii13552 ай бұрын
My right joystick does not go left to right and it's brand new, I've been using a controller instead.
@Nano.virus.2.0Ай бұрын
Did you fix It ? Same problem here
@adrianmolinaiii1355Ай бұрын
@@Nano.virus.2.0 Nope but there’s a video on sending it to Asus and apparently they were a hassle and charging people for other things to fix instead of the main problem. Video is from gamers nexus called “Asus scammed us”
@Nano.virus.2.028 күн бұрын
@@adrianmolinaiii1355 i fixed It. I have open It disconected everything and coneeced It again and It works
@rohanmarkland20943 ай бұрын
Mines juat started doing this
@rodrigogomezolmos634511 ай бұрын
Hola como va, pudieron encontrar una solución , yo soy de argentina me la trajeron asi y no puedo enviarla, se que perdi pero saben si cambiando el joystick se puede solucionar ?
@cmartinez93028 ай бұрын
hola pudiste encontrar una solución?
@46jibsan5 ай бұрын
encontraron solucio? @@cmartinez9302
@VR360Spectrum3 ай бұрын
Creo que si se puede. Yo por suerte lo noté dos dias después de nuevo. Pero busque en Amazon y lo venden barato
@artyom.mihailovich11 ай бұрын
Same issue ((
@karim974arathoon55 ай бұрын
Me too right side
@Unknown-bj7ec2 ай бұрын
I'm probably going to get a refund of my ally it was great and all since I have a warranty for it.
@quinnlavoie31868 ай бұрын
Same thing us happening to my right stick! 🙃
@roycewolf12688 ай бұрын
Did you fix it
@quinnlavoie31868 ай бұрын
@@roycewolf1268 i ordered some joystick replacements off ebay. There is no fixing it, the hardware is busted.
@AnimeJ0Ай бұрын
The Solution is Shift The R stick to Left Stick Then It Will Work Try
@trapgladiator873629 күн бұрын
How ?
@user-fs3gv6sm7i10 ай бұрын
Mine is on the opposite side 😢, happened out of nowhere
@roycewolf12688 ай бұрын
Did you fix it?
@abdullakhamis354211 ай бұрын
Did you manage to solve this issue?
@rodrigogomezolmos634511 ай бұрын
Hola pudiste encontrar la solución ? Sabes si cambiando el joystick tiene solución ?
@riomendoza11112 ай бұрын
What a stupid video.
@andrewgezzi89186 ай бұрын
I need help please I have the same problem ….. I knew i should’ve bought the steam deck 🤮🤮🤮