Roomba Battery (500 Series ) Reset Procedure by RobotShop.com

www.robotshop.com
If you have fully charged your Roomba 500 series battery and its charging time was very short and/or its run time was very short, the following battery reset procedure may solve your problem.
Useful Links:
Robot Vaccums:
tinyurl.com/roomba-vaccum
Roomba 500 Series:
tinyurl.com/roomba-500series
Roomba Parts:
tinyurl.com/roomba-parts
APS Battery
tinyurl.com/roomba-aps-battery
NiCd Battery
tinyurl.com/roomba-nicd-battery
RobotShop Repair Center:
tinyurl.com/roomba-repair-center
For more information, please visit: www.robotshop.com

[@tonietoney5917]

Julie, I assume you are happy with your job but this retired college professor thinks you should seriously consider teaching. You did a wonderful job with this presentation - wasting no time and providing clear, concise instructions. I've just followed those instructions on my 500 Series model and even if it doesn't work I won't be bent out of shape. In my house I am in charge of using our "Rosie the Robot" and I confess that I drop the ball often and let her sit at her charger for a long time between cleanup sessions. I'm going to have to shape up. LOL I have plenty to do outside for the next three days and then I check her out. Wish me luck.

[@RobotShopTV]

We are glad that the battery reset procedure worked for you. If you are not going to be using your robot for a while, charge then remove your robot's battery and store it in a cool dry place. It's not suggested to leave the battery inside the robot if it is not on the charge. You'll see that the battery will last longer if you use your robot several times per week. We also suggest resetting your robot every few weeks to prolong the lifetime of your robot's battery.

[@pancaka8]

thx for the answer, do you think my irobot have the battery problem?because there isn't any light on pulsing when i plugged in at all,and i don't have warranty anymore,should i buy the new battery?thx fr giving me some advices...kind regard

[@gandhin123]

I hadn't used (or charged) my Roomba for over 3 years so I really had no hope that this would actually work - but it did! It didn't work the first three times I tried it, but then I took the battery out for a little bit (like 30 minutes) and put it back in and then it worked.

[@RobotShopTV]

Glad to read that! And happy this helped!

[@dizzymon247]

I hope this works for mine. I did the same thing. It's been 3 years and I had replaced the battery around that time. Now it just has low battery warning after the light turns green when I try to use it.

[@trackdaylbs]

This really helped with my old Roomba after digging it out of storage to use again.

[@stayvibing3061]

My Romba has been sitting life less for 2 years I followed this reset. First time didn’t work as battery was already full dead and didn’t recognise reset till I plugged it in, once it sounded the battery 5 error again in red I unplugged it from the main charge, completed the reset holding the buttons plugged it back in and what do you no after 6 hours the light is now green!!! I will wait 72 hours before I use and see how it goes, as a mum thank you from the bottom of my heart thank you 😂

[@rogueangel2k]

@raswirsky did this procedure work for you? I have a 530 that's been sitting up for a year or so, and is doing the same thing... i am also trying this procedure tonight.

[@deniselebloch1320]

Great suggestion! Thanks. Will give it a try ...

[@ruthmchugh1762]

Thank you so very much. I have the Roomba 530 and I love it. I thought I was going to have to buy another. Thank you for the Reset Tip.

[@edwardtwomley8136]

my roomba 531 when charging blinks yellowish orange that normal

[@cheshirepat30]

@RobotShopTV Thank you so much for this!

[@StreakingTiger]

I have 2 Roomba 536 models. I replaced the battery in one as it was stone cold dead. The other one will not dim like you indicate as the 2nd step after pressing the CLEAN button, and then the SPOT and DOCK buttons until the CLEAN button dims. What am I missing?

[@willwong1234]

Thanks for the detailed instructions. I'll try that on both of my Roombas!

[@RobotShopTV]

Glad to read that!

[@Hubiofficiels]

Super, merci beaucoup, cela a dépanné mon Roomba série 500 :-)

[@pancaka8]

@RobotShopTV thank you fr your nice answer,i still trying to plugging corectly into the side of the robot, but the light still off...should i really plugging for 72 hours times..till the light on..?thx so much i feel so sad i just came back from holiday and looking forward to see my robot romba,but my robot still sleeping.........

[@RobotShopTV]

@pancaka8 We would be glad to help. Have you tried plugging the charger directly into the side of the robot? Are you certain that the battery is installed properly? Are you getting any errors? For technical support and answers in a timely manner we suggest that you visit the RobotShop forum or support center.

[@RobotShopTV]

Yes, this procedure is compatible with the 600 and 700 series Roomba's also.

[@odiebravo4543]

Will this work with the 650 model?

[@fabianp.9930]

Thank you, this helped with my Problem :)

[@MrEstebanEscudero]

Great video! Cheers

[@dmprdctns]

Thank you... Very helpful...

[@sixandhishat]

This reminds me of friends with flags - but in a good way :) Thanks for the advice - tried it and it worked!!

[@susanhopebell1]

I doubt Sheldon could fix it. Bu Amy probably could.

[@ultimategame7853]

sheldon knows science, and he also knows technology, so i doubt he could fix a roomba...

[@RobotShopTV]

@pancaka8 The light should start pulsing right away when plugged in. We generally do not recommend leaving the robot plugged in if not used for a long period. How long have you had your battery for? Is your robot still under warranty? If so, we suggest contacting the place where the robot was purchased for an exchange under warranty. For more troubleshooting please contact us via robotshop support center or forum. We will be glad to troubleshoot your robot and recommend proper parts.

[@mtrivelin]

"KEEP your robot plugged in when not in use. If you have a Home Base or Clean Base, keep it charging on the Home Base or Clean Base. If you don't have a Home Base, keep it plugged into the charger." From iRobot website

[@lukevand9416]

My Roomba 530 keeps making this tune every few minutes......by its self! Any idea why it continues to re-set over and over without me doing anything? Help!

[@MrNguyenthuyhien]

Thanks for helping

[@sonmap]

I like your video

[@RobotShopTV]

@babybufters The battery reset procedure does not work 100% of the time. Especially if your battery has worked for a few years. Though, it is always worth a try. In this case, we would recommend a new battery. Please let us know if you need any help with the selection of your new Roomba battery. Please note that if your battery is not that old, the problem could lie in the robots charging system, charger or home base. If this is the case, we do have a Roomba repair service in order to help.

[@RobotShopTV]

@pancaka8 If there are no lights at all, we suggest to test your robots charger with a voltmeter. You should get an output of 22 volts from the charger.

[@TarekChaib]

Over 7years anytime i wanna reset the battery i comeback to the same video.

[@cheshirepat30]

Okay, I just tried this and the roomba definitely ran a longer time. Do I need to reset again before charging?

[@RobotShopTV]

@16hypen3sp It is easier to interrupt the charging cycle when the robot is on the charging base since people passing by or animals can move the robot off the base. It is therefore, much safer to plug the charger directly into the side of the robot.

[@RobotShopTV]

It is possible that your robots battery is not making good contact. Have you tried removing the battery and cleaning the contacts on the battery and robot? If you have not replaced your battery in a while, it could also indicate a bad battery.

[@joannapolitano]

thank you

[@gavinruletv9637]

What if your Roomba has a Schedule? Will consumers have to delete the Schedule before the Battery Reset Procedure?

[@ellasiroskey1962]

I have a 655 that has no external plug-in port. I only have power via the power dock. Suggestions?

[@RobotShopTV]

Hi, Thank you for contacting us. In order to better help you, could you detail the issue with the robot? Sincerely,

[@mrgcav]

Thank you. I just got mine used and totally missed the battery charge port.

[@physicianassistant1014]

hello, great video. My 560 would clean for about 40 minutes and the light would go to amber, then it would search for the dock..not ideal, but functional. Now, after I removed the bottom cover to clean the mechanics, the robot would clean for an hour and the clean light would stay green until it dies. What is the fastest / best way to get the robot to recognize the discharge curve again?

[@RobotShopTV]

Roomba batteries do not have any memory effect and the robot also does not remember any discharge curve. The robot will use the battery voltage and temperature to determine when it needs to return to dock or not. It is possible in this case that the battery voltage drops quickly and the robot is unable to determine that it must return to the docking station before the battery dies. We suggest trying the battery reset procedure a few more times to see if this helps. If not, you may need to consider a new battery.

[@JP-sx5hk]

Thanks.

[@RobotShopTV]

@cheshirepat30 You may need to reset your robot several times before your battery reaches optimal performance. Although, if you are happy with the run time after the first reset, you do not have to reset it again. You can reset your robot every week or so, to prolong the lifetime of your battery.

[@Tamiwik]

Will it work for 650

[@babybufters]

Just found this while looking for a new battery...Off to try it once my Roomba has some charge to make the button go green

[@bengeringer3136]

did you make one for the 405?

[@RobotShopTV]

Yes we have one for the 400/Discovery series at the following link: Roomba Battery (Discovery Series) Reset Procedure by RobotShop.com

[@AlyonaEChase]

My Roomba 550 says ""check roombas left wheel"" and although I have disassembled it many times it still says this... I will try resetting it. Perhaps my Roomba is stuck on a former wheel problem??

[@RobotShopTV]

Resetting your robot could help. But, there could also be an issue with the wheel itself. If it does not turn well by hand, we would suggest replacing the wheel module.

[@newguy1358]

When you replace older battery how long tacke to charge new batteries

[@RobotShopTV]

Hi, Normally, you should charge the robot for at least 12 hours upon replacing the battery.

[@thedeetzes]

So helpful! Thanks!

[@mariliddle5344]

I have held the spot and dock buttons for 0ver 30 seconds and the clean button is not dimming! How long do I have to hold it??

[@RobotShopTV]

It is recommended to hold the spot and dock buttons for 10 seconds. This should be enough time to reset the robots battery. If you have a Roomba 700 or 800 you must hold the clean button for at least 10 seconds until the display says rSt.

[@flosilk1]

Can you please tell me wath is the matter in my case. I have installed a new Li Ion battery in my Irobot. Now after a 4 hours loading it shows me a red blinking information : Err 7 What can it be? Thanks for your help. I have a Iromba Model 581, it is 5 Years old

[@RobotShopTV]

+flosilk1 The Charging Err7 is due to the battery overheating. We suggest you to allow the robot to cool down for at least 1 hour before trying again. Also, please restart the robot by pressing and holding "spot" and "dock" buttons for 10 seconds.

[@flosilk1]

RobotShopTV Thank you very much from Poland.

[@denisechandler3394]

It didn't work for my 500 model as cannot plug power directly into robot.

[@Halster1]

So what do I do if it’s dead and I can’t turn it on to do that reset and everytime I put it on the charger and the dock neither one works and it says error 3

[@csabaszeremlei1015]

This is the mistake at me. New battery and i don't know reset. to pour neither i know. Come on some charging error 3

[@yeedawn]

My Roomba 500 series show error 3 while charging and cannot be charge,may I know whether there is any solution for this problem?thx in advance

[@RobotShopTV]

Hi Tony, Thanks for reaching out. If you have purchased your Roomba 500 at RobotShop please contact us through our Support Center. Thanks,

[@miketrang1015]

Hi I need help on the Roomba 561 with no power.

[@RobotShopTV]

+Mike Trang When it is charging do you have any power? If not there might be a problem with the motherboard. Is the current battery new?

[@miketrang1015]

The battery is new. How can i fix the motherboard?

[@kirknason1234]

What does it mean if the clean button is flashing amber(about every 4 seconds) and you hear a click sound? The unit will not show green on the clean button when pressed. I plugged into the power supply directly and the power supply blinks alternate the click sound.

[@RobotShopTV]

Hi, Please check this click this link to the iRobot website homesupport.irobot.com/app/answers/detail/a_id/650

[@kirknason1234]

RobotShopTV this is not what it is doing, please reread my message. When unplugged unit will not turn on. Is the battery dead?

[@RobotShopTV]

Hi Kirk, It may be an issue with the motherboard or the battery that has reached its end of life.

[@kirknason1234]

RobotShopTV what is the cost of a replacement battery, it is probably that. Never has been replaced

[@RobotShopTV]

You may visit our website for a replacement battery: www.robotshop.com/en/catalogsearch/result/?q=roomba+battery&order=relevance&dir=desc

[@seymore1532]

My roomba doesn't turn on but when docked the CLEAN centre button flashes red & a couple of times while docked a voice from the roomba says "error". It hasn't been used for over a year

[@RobotShopTV]

If the robot has not been used for over a year, it is strongly possible that you simply need a new battery. Batteries decay over time if they are not used.

[@seymore1532]

RobotShopTV that's a rip off then

[@RobotShopTV]

Sorry about this. We do suggest that if you plan on not using the robot for a while, to remove the battery from the robot and store it in a cool dry place.

[@skywalkier]

Just did that to mine and it’s back to working.

[@RobotShopTV]

Glad to read that!

[@Ecoliving-qf3uz]

My irobot scheduler won't stop spinning while on the charging station

[@RobotShopTV]

For technical support, please send an e-mail to [e-mail]

[@pancaka8]

pls help me..!my robot roomba i just use 3 times and i trying to charger the batery but there is no light on and the robot doesn't work..what can i do..? thx so much

[@jvminotti]

Roomba not returning

[@RobotShopTV]

@pancaka8 The problem could be with your battery, charger or motherboard. Since your robot is no longer under warranty, we will assume that it is more than 1 year old. The first step in this case would be to try a new battery. We do have a very good Roomba 500 series battery. Product RB-Met-14 @ robotshop com

[@DealMagnified]

wish i would have seen this before I interrupted the 72 hour cycle now im receiving a error code Did i just ruin the battery ,charger ect?

[@RobotShopTV]

Interrupting the 72 hours cycle should not ruin the battery or the charger. You may retry 72 hours charging cycle.

[@DealMagnified]

RobotShopTV ok thanks there end up being corrosion on battery terminals seems to be charging ok now.

[@RobotShopTV]

If you have bought the robot with RobotShop, you may contact us via our support center to verify the warranty. If not, we suggest you contact the original seller and verify if it can be replaced or repaired.

[@Tdg_Ralph]

I cleaned everything and my result was, that the docking station gave a green light when I putted the roomba on it, but the roomba itself didn’t gave any light which would say it was charging, so basically the dock did its work but the roomba itself didn’t really do anything….

[@agustinaperez42]

mi rumba no prende andaba asta que lo puse a carga

[@RobotShopTV]

Hi, if your robot is still not working after putting it back on the charging station, or doesn't clean for a long time, then you would need a new battery. --- Hola, si su robot todavía no está funcionando después de ponerlo de nuevo en la estación de carga, o no limpia durante mucho tiempo, entonces usted necesitaría una nueva batería.

[@theminutepast]

I did the reset before she said don’t interrupt its charging for 72 hours! I’m leaving for China in 24 hours. Will my Roomba try to clean after the 72 hours is up? I’m worried it will yank around the battery that’s plugged in.

[@RobotShopTV]

Hi, If your Roomba is scheduled to start a cleaning, it should do it once it's fully charged.

[@brianverlihay]

my roomba won't return to base in less I press the dock button what is wrong with it

[@RobotShopTV]

Hi Brian, this may be caused by a defective IR sensor on the top of your Roomba. Contact us via the support center for further troubleshooting.

[@momchi2]

Another way to reset the robot and hear the rest sounds is to remove the battery, wait a minute and put battery back...

[@MrDamrey]

HI I have IRobot roomba 530 , the problem is the brush vaccum no work. I check and test the brush broom motor it work,Ithink the power is not go to the broom motor.I hope any one can help me with this problem. Thank you all for helping me to solve my problem.

[@RobotShopTV]

First, we suggest you to remove the brush deck and clean the brush deck gears, which you can find by removing the cover, on the side of the brush deck. After, put back the brush deck in your robot. If you remove the dust bin and start you robot, you should see the brushes turn in the brush deck. If not, the problem can be caused by the motherboard if the motor is working.

[@MrDamrey]

I tested the brush motor it is working.and I checked the power going to this motor has nothing no voltage to the motor.I think the motherboard get problem. So can you help me to solve this problem.And can we fixe the motherboard.I am very glad for your help,thank you very much.

[@RobotShopTV]

You would need a new motherboard and unfortunately, this product has been discontinued from our catalog.

[@MrDamrey]

Thanks for replying back to me. So there is no way to fix the motherboard .Do we have the chance to get some components to replace the bad things? Please help me more to make it work. Thanks!

[@RobotShopTV]

We would strongly suggest the replacement of the motherboard. Replacing a component on the board has more chance to damage it then repairing it, you would need to be very good at soldering. You would also need to trace the motor circuit and verify every components to make sure they are working or not.

[@DeSoccerRefMan]

What is Charging Error 3?

[@RobotShopTV]

Charging Error 3 could be caused by a defective battery, not being able to be recharged. We therefore suggest you to purchase a new battery. A Roomba battery usually lasts between 1 to 2 years.

[@DeSoccerRefMan]

thank you

[@tonysoprano7897]

how the robot invasion begins

[@RobotShopTV]

***** That's great. Let us know how it turns out.

[@tonyjones5385]

Our narrator, Julie, is a robot.

[@adventureteam67]

Roomba

[@bogdanprokovic4843]

Does 72h charging helped anyone?

[@TheForce_Productions]

I suspect this procedure could be helpful with original iRobot batteries which last a lot longer, but not the generic ones since they're a different animal, at least this doesn't help with mine 600 series.

[@kinman5117]

Hi there, I have the same issue like Alexandra. I followed this entire procedure. Now, with the 72-hour charge depleted, Roomba doesn't recognize its charging base and won't charge when placed on it. PLEASE HELP!

[@RobotShopTV]

Kin Man Does your robot charge without the home base? Just by connecting the charger to the robot? If not, you may want to verify if you are getting 22Volts from your charger. If you are, the issue is most probably with your robots charging system on the robots motherboard.

[@DrAlanRogers]

+Kin Man Clean the direct charging connection pin so makes contact again. See: www.lbsharp.com/wordpress/index.php/2011/05/13/my-roomba/comment-page-1/#comment-342190 Roomba thinks it's still directly plugged in because the connection in the direct charge port is broken...

[@TroijanSkinhead]

my roomba won't charge keeps blinking amber

[@gandhin123]

I had the same problem. Try taking the battery out and leaving it out for a while. I did this and when I put it back in it made that "song" that she describes in the video (which it wasn't doing before), and then it charged normally. Now it's working like it's new!

[@seymore1532]

Nikhil Gandhi where can I find the battery to take it out as you suggest please?

[@rogueangel2k]

ok... this worked for me on my 530... i did not however wait 72 hours. Here's my sequence. reset roomba, 1st charge = 10 mins... runtime = 10~15 mins... reset roomba, 2nd charge 10-12 hrs, run roomba dead... reset roomba, 3rd charge 5-6 hours, run roomba dead... this 3rd time roomba ran for well over 1 hour. however, my battery may not have been dead... just deeply discharged.

[@shannanschisler9577]

I think you can see some good advices on Avasva solutions.

[@demguiz944]

Thank you very much for posting this, but you know, this could have been a 30 second video.

[@johnbarron4843]

Then find a new video puss boy

[@TastyPlacementSEO]

72 hours? I think I am done with Roomba, I will get me some chinese robots

[@kevincortez6227]

it's not the roomba. It's the battery. This is how NI-MH batteries work. Give roomba a break.

[@rubberwoody]

my roomba cleaned for 38 seconds

[@RobotShopTV]

rubberwoody That does not seem normal. If you have already tried the battery reset procedure, and you purchased the robot from RobotShop, please contact us via the RobotShop Support Center.

[@babybufters]

Didnt work and now my roomba wont work at all...Just sings the little song at me

[@johnbarron4843]

Is it absolutely necessary for you to charge the device for 72 hours?

[@RobotShopTV]

Hi! Yes, it is highly recommend to let the robot charge for 72 hours straight because it needs a reboot and it's the most optimal way to do it. Otherwise, the battery will not be fully reboot. Best,