Apple soldering was this bad(yes, really)

[@markconger8049]

Apple customer: “My Macbook has been in a hydrogen and oxygen free vaccuum chamber since I purchased it, I’ve only used it remotely over the network and it recently died. What could be wrong with it?” Apple diagnostician: “Water damage. You’ll have to replace the computer.”

[@csmead209]

@bob dash because the indicator seem to be designed for false positives. They probably go off from the humidity of the factory.

[@randall96]

To be honest, many companies pull this off. Like others here said, these sensors seem to be made to trigger.

[@markconger8049]

“Water damage sensor is red for no reason? I’ll show you water damage.” Throws Macbook in the lake.

[@stevejones69420]

I never understand anything but I love the dedication

[@stevejones69420]

@@Skedge only thing I'm good is programming and software but his videos are very entertaining

[@2v_media]

I never understand jack shit BUT something about listening to Louis work is very satisfying. His knowledge and how he articulates and then his humor and demeanor towards everything he’s a very entertaining watch. I don’t even know how to solder so watching that alone I appreciate his skill.

[@ratulahmed2823]

Like pika pika 😁

[@csmead209]

I hate everything Pokémon has become with Sword and Shield, but you said everything I was thinking. Get out of my head Pikachu! You are not getting any more of my money!!

[@stevejones69420]

@@csmead209 I own your soul Daniel you will buy more of my games

[@badnewsBH]

Reputation is everything. It takes years to build, and a moment to destroy. I think you're doing it right, Louis.

[@elrodelectronics]

Every other KZbinr: Coron- Cant say that I'll get demonetized Rossmann: CORONAVIRUS CORONAVIRUS CORONAVIRUS CORONAVIRUS CORONAVIRUS

[@SingleTheShot]

you know you just gotta remove the coronavirus from the laptops, cant be working on it if it has corona

[@exlibrisas]

I got 4 ads before the video, so I think it's not demonetized.

[@exlibrisas]

@@Okurkaarrgghh So why the F I didn't skip them, damn it. Earned money for YT... Oh well.

[@rossmanngroup]

youtube doesn't pay enough per video for me to care one way or the other. Plus, it's fun to say it. try it. coronavirus. it's a fun word. nasty virus - but fun to say

[@jae5105]

@@rossmanngroup I said it. Can confirm, it was quite fun. thank you.

[@KuroInside_]

How to know if this is a 2020 Louis video: - New office: *X* - No shaking image when zooming: *X* *_LET'S REMOVE THE CORONAVIRUS FROM IT_*

[@generaltechnology8250]

*Sprays intensely*

[@peterjansen4894]

Erica?

[@666Tomato666]

the "Beat the devil out of it" for 2020

[@Juno101]

69 Likes

[@kasparsr]

kzbin.info/www/bejne/l3zYmqmXl86CpNU

[@Asu01]

Bad solder joints? Guess you can say, no _flux_ given on that soldering job.

[@zacpiya]

😂

[@josea6645]

Bro flux is nothing bro. That stuff just help's out on bonding solder. Plus even if you use it a lot, it lasts years with you cuz you use an extremely small amount only. So why charge for that? Lol

[@adamw.8579]

Probably very short reflow envelope (to save energy) and very small amount of flux. Usually flux is mixed in solder paste and applied by stencil on PCB pads before placing elements. Low temperature (sensitive pads on black PCB laminate) and short reflow soldering.

[@anon3308]

Fluxxing ell who gives a flux ☝️😂

[@Zonkotron]

@@adamw.8579 To save energy is unlikely. Reflow causes all kinds of trouble. Too short is bad, too cold is bad, too hot is bad, too long is bad too sharp is bad and not sharp enough is also bad because that leads to too long....some cases just make bad joints. To sharp, hot or long also kill components stone dead on chip or packaging level....this is actually the kind of mistake that is somewhat forgivable....

[@nosch43]

totally off topic but I just wanted to say watching your videos gave me the confidence to repair my macbook pro charger's cord. it was frayed right at the block, and there was a nick in the wire towards the magsafe connector, lopped off the magsafe, cut the end, broke the plastic casing open, desoldered the ends, resoldered a good portion of the wire back to it, resoldered the magsafe, and it works! it ain't as pretty as something you could do. but it works and it's only a small fire hazard. Thanks for doing what you do, keep it up!

[@qjo]

Only a small fire hazard. That's awesome!

[@seandanetheII]

In before Mac charges another "customer" exorbate amount for another underpaid and middle school level repair all while petitioning against right to repair because they are "certified".

[@TheOfficalAndI]

Putting it all together like this, reality is absurd.

[@vnkfrancis1328]

@@TheOfficalAndI And dissapointing too.

[@SpiceCh]

Apple's "genuis" bar would take a look at that motherboard and tell the customer that "there's no way an uncertified 3rd party didn't work on this machine" and then proceed to charge exorbitant amounts for "repairing" the damage regardless of whether or not the machine was bought in the same store an hour ago.

[@csmead209]

The only things that should reasonably require certified experts to repair it are probably parts in nuclear power plants.

[@ChadDidNothingWrong]

@@csmead209 I hope Apple doesn't get into that business.

[@Noskavian]

What your saying about business is so true. My mom who is in real estate always puts her clients first and will go out of the way to try and help. There was a situation where the buyers had been willing to pay the agreed price but the property appraised just short of the price. Both agents verbally agreed to both give up a little commission so the deal would go through and everyone would be happy. At closing the other agent had changed her mind, saying it wasn't in writing and she wanted her full commission. Of course, both the sellers and the Buyers are now in a hard spot. My mom to make the deal go through ate the difference and she was the only one to give up a chunk of her commission for the deal to go through. When those sellers decided to sell and upgrade again They did not choose to work with that greedy agent. Instead their future business went to my mom because they saw what the agent on the otherwise of the table did for her clients. Because of how my mom does business she gets so many referrals that the business my mom does in 1 month is about what the average agent does in 1 year.

[@rojirrim7298]

You have a kind and intelligent mom. Take good care of her!

[@iwantmypot]

The whole "hold down a button to fix the device" convo... The shop I worked at years ago had a reasonable diagnostic fee, which would be the only thing charged to the customer if we managed to fix the computer while trying to figure out what was wrong with it. (if I recall, it was around $40... just high enough to encourage the college students nearby to not flood us with PEBKAC issues.) If it was a legit problem that needed us to do real work to fix, then we'd get approval from the customer first, then waive the diagnostic fee and charge the normal hourly repair rate + parts.

[@Knallteute]

That sounds really fair. What is PEBKAC tho?

[@pear7777]

@@Knallteute Problem Exists Between Keyboard And Chair

[@gerrykavanagh]

@@Knallteute same as an ID-10T failure.

[@Knallteute]

@@gerrykavanagh ah the K10 failure.

[@Consul99]

@@Knallteute never heard k10 before. What's the reference?

[@duxnihilo]

11:23 "My business model is like how the Coronavirus spreads." - Louis Rossmann, Out of context.

[@ratulahmed2823]

And then he realised that he's gone too far and its time to return back by saying "like in a good way" 😆

[@infinidominion]

.007% of the population gets it

[@javajav3004]

mouth to mouth?

[@MD-vk3bj]

Just fixed this model’s gpu vcore chip as my first ever repair and the stock solder was incredibly bad. I am massively inexperienced but it was super obvious.

[@MD-vk3bj]

D.O.A. Thanks :)

[@exlibrisas]

Respect!

[@MD-vk3bj]

exlibrisas Haha thanks

[@AriaPosting]

It came like that from the factory? That's unacceptable. I can see solder joints going bad after like 20 years but this I can't understand.

[@lostbusproductions8459]

@starshipeleven lmao I would not be suprised. macbook fan curve lookin like a heart monitor

[@hectorandem2944]

@@lostbusproductions8459 Macbook fan: *"Aye lets get lit lmao!"* The rest of the Macbook: 😑

[@csmead209]

They really under solder it to both save costs and to intentionally make the thing eventually go bad after seeing some use.

[@csmead209]

The way they treat glass screen makers is just as bad! Just let them keep the glass strong, Apple! This stuff is spread thinner than government safety nets.

[@marcnbae]

That evil laughter in the beginning was too good

[@candypopz7865]

I like the fact that you are honest (like how you opened up about being greedy)

[@Dalesdeadbug90]

If the Mac book was on mars,Apple would say it has liquid damage.

[@alenasenie6928]

Apple fan: "I want a device that will fail for no reason" Tim Cook: "Do you have any idea of how little that narrows it down?"

[@JonDoe-wk9qc]

"I gave the SSD a bit of a hickey." - Louis Rossman 2020

[@TremereTT]

I once "worked"(it was a student job) in the service of an Electronics discounter here in Germany. The whole economics of the franchise was explained to the staff. One part was how much aquireing one customer costs. Aquireing a customer costs 2000€ and loosing a customer is especially hard as these might take 5 to 10 customers with them. So the "service" is the last chance to save the company from loosing a customer. Also customers that complain are worth pure gold, as these are customers who allow the company to keep them. So not charging for a coffee or for pressing a button is clearly a smart investment in aquireing a live long customer.

[@bufordmaddogtannen]

Pro tip: place a rubber band (or the shoe rubber apple uses to "repair" boards) on top of the stripped screw, apply screwdriver, apply pressure, twist.

[@gorebrush]

They pay you for your years of experience, not the seconds it takes to fix a problem.

[@em0_tion]

Yes, you don't have to dig a hole in the ground to call it hard work, but really? Charing for just seconds of an EASY fix?

[@ramosel]

You seem to be in good spirits...is the new place starting to feel like "home" now?

[@The_Mature_Man]

I asked myself the exact same question.

[@shaungrady5601]

Either that or he’s going insane during the pandemic 😂

[@hughbrackett343]

That's factory solder? From the thumbnail I thought the chip had been replaced by a chimpanzee using a rusty nail for a soldering iron.

[@gdutfulkbhh7537]

When you get things made in China, you have to be vigilant or these 'features' will start creeping in. When you’re asleep at the switch like present-day Apple... yikes.

[@ChadDidNothingWrong]

Hey! I represent that!

[@csmead209]

That might actually be how they do that in Fallout 76... Except with the mutant chimp being consumed as a one use item.

[@rojirrim7298]

@@gdutfulkbhh7537 Literally every electronic device that is manufactured large-scale is made in China. It's not about where it's made, it's about how much you're willing to pay for it.

[@mattor_man]

I 100% agree, the repeat customers you get from just being a decent human is infinitely more valuable than trying to squeeze as much as you can out of each transaction. The amount of repeat new customers we get from giving genuine advice and help is crazy (I work for one of the biggest UK photo/ video retail specialists). My customers are always surprised at the things I'll do for them that I think should just be standard. As I always say to them, "I'd rather make less money now by selling you the RIGHT equipment/ giving better advice, because I know you'll keep coming back," and they always do. 😊

[@420shrekit5]

People underestimate the value of a returning customer 😔

[@salahkamal8205]

I like very much your way of seeing things, Thank you very much for everything (technical skills, business strategy and most important thing your humanity). I see your videos for a long time now, thank you for giving all this positive energy in defending: the customer rights, the repair business and the right to choose! Man you have a very good spirit, please keep making awesome videos. I'm sure you would have been a great teacher!

[@Ihavcat]

When the self proclaimed terrible solder-er is saying your soldering is bad, you should feel bad.

[@JJ21lives4ever]

Wish that more people felt like you do when it comes to business practices. I have and do continue to perform my practice in the same manner.

[@t0raneko]

I do as well

[@DergEnterprises]

When I did computer repair, I wouldn't charge customers for simple stuff. Of course, I wasn't the owner of the shop, but he did the same thing too. For example, WiFi won't work--press the WiFi button on the laptop (or slide the switch). I can't charge for that and neither could the owner. I am very proud that I got to work under that man. We also did diag for free, which included a physical cleaning of the computer.

[@santospoland]

Sleeping peacefully at night is key … you rock! Keep up the good work, advice and respect for others. And yeah, it is true, you are a good guy (I don't know you in person of course but I believe you are) - now go and make your money. Rock on!

[@AlphasysNl]

You are so right about the easy things. Goodwill is priceless, as is word-of-mouth. You can have a high publicity budget and never see a soul, but a happy customer is the best advertisement you can have.

[@zarmaanful]

Thank you Louis! Your analogy on how business spreads actually is really helpful as i am thinking of starting my own shop. Please forever be this inspiring!

[@TobbeVijlto]

Louis, your reasoning is spot on. A true businessman that does not only look to what to earn today but what it is worth long term. True sales and marketing! BRAVO!

[@Adrianzx]

I really appreciate the placebo effect of you taking the virus seriously it makes me feel safe and secure even though I'm really not

[@Fidelity_Investments]

first 10 seconds: Louis: "Oh God I'm Bidening again" first minute of the video: Louis has already said Coronavirus 6 times. Good on this man.

[@TAILSORANGEs]

15:40 "I need an iPhone 4, Where's my iPhone 4??!!!"

[@ianarbery9601]

Hi Levin Soh i have got ipone 4s it works well but you are not getting it as i had no trouble since i got from ebay.co.uk for 40 pounds in the box leads and everything which you need and it looks like new only problem i have with it is the battery dies after 3 days on stand by : i hope you are well and i hope you can find one on ebay. all the best from ian

[@BahjatAlaadel]

I really enjoy when the flux is bubbling up. It feels so clean.

[@King4s]

Totally agree on free easy stuff. Customers will always return to you, and gladly pay premium for hard work ! 👌😊👍

[@Digital-Dan]

We called that "epidemic algorithms." We used it to distribute database updates to a large number of distributed systems in an incredibly efficient way, not too far from optimal. You can look up the papers -- late 80's, maybe?

[@jms08905]

Morning, hope all is well. Thanks for the show

[@Fix_It_Again_Tony]

What you are saying about luck is so true. I see people complain about having bad luck all the time and then they make decisions that are either immediately poor, or only in the context of the short term. If you want to have good luck in the future, you need to make decisions with the future in mind. Things tend to work out when you make good decisions. Make poor decisions and things may not work out very often. It may feel like luck is not on your side.

[@ViperVizier]

From the guy who works at a PCBA EMS company, that shitty solder joints look like solder graping. That is what happens when the reflow is too hot too fast. The flux burnt out before the metal powder actually hit liquidus stage. So because the flux is out to prevent further oxidation, the metal is not properly reflow or melted and it has already cooled down, preventing further and proper solder formation.

[@n2n8sda]

As Spock would probably say, your logic is flawless. People need to remember that bad news spreads a lot faster than good news, in regards to the guy charging 180 for a reset. If that customer figures out what was done they will feel ripped off and trash talk the business. Quick profit vs a potential stream of repeating customers isn't a gamble I ever took in repair either.

[@kupferdrachevideosfurdich8733]

Could it be unintended side effect of the removal of lead in the solder for new commercial products since some time, so the lead free joint wear out more easily. Afaik lead free solder need to be handled at lower temperature but for longer. So could it allow obsolesce easier, as eletronic fail with time under load?

[@kupferdrachevideosfurdich8733]

a couple of years ago, and every commercial product, has it, I think it is required by EU law for product sold in the EU since 2 years, there was a voluntary transition period before that came into effect, don't know with US bill change that there.

[@moshihus]

best advice is "what you give out , you get back 10 times over!".....works BOTH ways!

[@alasdairlumsden670]

For stripped screws, try putting a rubber band under the screwdriver, usually works (although those torx screw holes are tiny)

[@bud05]

You're right, treating people like you want to be treated is the best form of advertising.

[@TheAndre8900]

I work in a tiny workshop/blacksmith businness, just me and the boss, it's his judgement to charge or not people for your service. Usually we don't charge a person for a 10 minutes job that took no effort, the customer is happy, he probably will come back and ask for something bigger where you DO make a profit. Charge nothing today and earn 10 tomorrow or charge 2 today and get nothing tomorrow. It is your own judgement to charge or not for minor stuff.

[@COUNTVLAIDMIR]

How that kind of soldering went out of the window from an assembly line, I do not know. From my experience working in a Japanese electronics manufacturer, that kind of soldering quality would never pass the final inspection.

[@85rx7se]

Louis, Try using a pointy Xacto blade under the screw head of the screws that are partly stripped and which you can't reach with the flush cutters.

[@tomaskey6844]

I was considering buying a Mac until I came across these videos which i enjoy tremendously. Now I’m considering ordering a brand new Mac and have Apple drop ship it straight to Louis for repair!

[@SeanLaMontagne]

A personal recommendation is 1000x better publicity than any advert. A personal recommendation comes at a time when someone *needs* something, and a word from a respected friend is going to convince you more than the billboard you saw driving home. At least for me, I'd rather go somewhere that has a good recommendation from a friend, than to some random place I saw an ad for that has no o personal relationship to me in the way that I have a relationship with the business personally recommend to me by a close friend.

[@terravida333]

I have people who I work for as an IT pro/PC repair person and I do the same thing. If the PC is noisy because of a stupid 5$ fan and shitty fan curve, then I don't bill the customer but most of the time they WANT to pay and THEY tell me to bill them. As Louis said, it makes me sleep well at night.

[@adamw.8579]

I had very bad experience with gray/black laminate PCBs. Soldering pads are very sensitive to heat, BGA rework is near impossible, pads simply fall off. Margin between leadfree solder melt and pad separation is near zero degrees. It's typical one time technology.

[@TAILSORANGEs]

"RUDDER?" That's a flight control surface on a plane -> Roassmann

[@generaltechnology8250]

Also a steering control on a ship

[@TremereTT]

"Ross" it's German for "steed"

[@TAILSORANGEs]

@@generaltechnology8250 oh, and that, too.

[@wnddrake]

Looks like a lot of time above liquidus during reflow, then someone/thing upset it during cooldown. No flux to hold the surface tension on the solder before the joint solidified.

[@notaquitter]

I was just listening to you what you guys think you're saying is you have morals and don't believe in charging for something that so easy to fix it takes you a minute or two you have a good practice there because that will build a devotion towards your repair work like you said people use your repair always what you're doing Louis is a rare today I applaud you for that

[@bdhale34]

That's a damn fine business practice, treat the customer as you would want someone else to treat your grandparent in a transaction. Fairly, honestly and sometimes charitably. Good will makes for a lot more future business than fleecing every single penny you can will. I never dealt with component level repairs but when it came to PC diagnosis and repair, I never charged for the diagnosis, everyone else charged $25-$50 for it. Generally what the computer brought to me needed was a windows reinstall and instead of charging $50-$100 for that task I'd charge $25, most of the time taken by the install is completely unattended and doesn't require me at all so charging anything more seemed unfair. Those two things got me a ton of word of mouth good will recommendations and brought in far more money than charging the going rate ever would have.

[@MrRainbowLizzard]

Louis you're right about giving away cheap/free for future business. personal experience, I had a screw missing from my second hand iphone 6, went into random shop to buy a set of iphone screws and just put it in for free for me, 2 months later my battery had expanded and normally I'd replace it my self but I needed my phone for important phone calls, first place that came into mind was the place I got the free screw and went there straight away and got a fair price

[@DanPutih]

I've always wondered what Sampras did after he retired. Good to see he's still doing something he loves.

[@MrNagant007]

You sprayed down the laptop after you touched the tv remote, scope, and your desk. Hopefully the laptop is pre-sprayed?

[@jeff15]

Hopefully no cross contamination 🤔🤕

[@rossmanngroup]

All of that stuff is sprayed multiple times a day

[@Budro4764]

I have owned a retail and repair shop for 15 years, and YES , I know the reality of treating customers right.... If someone came into my shop with a radio they hooked up backwards and fried the stereo , I would fix it in front of them and charge them ZERO dollars ....... A 2 cent part back then and 10 minutes of my time didn't break me, It brought more business into my shop .... Word of mouth is the best advertisement there is , BAR NONE.......

[@wernerboden239]

My parents ran a hotel. They did not need advertisement, because of the breakfast, my mom provided. Instead of the 2 slices of bread and a cup of butter, she would provide Coffee tea milk orange juice, 4 types of bread, cheese, jam, eggs bacon and lots more. Just so that that had a good start of the day. And it was a family business, so we'd mingle with the guests and they all became a big family with stories and we had lots of fun with the guests. Most of them were german, so they also kept in touch with eachother. Most of them came back for years.

[@FlashGeiger]

Re only charging small for small jobs... back in 1982 (yeah,I'm old) i was driving a beat up 1976 Civic. I came out one day and turned the key and nothing happened.... wasn't the battery because the lights worked. Had it towed to an auto electric place I'd just heard of. They found and fixed a broken wire in the ignition wire harness and charged me $12. They had recently expanded their space and services to a full service auto repair. They've done every non-warranty service to every car I've owned since then and I couldn't possibly count how many people I've sent there. Could they have charged me more for that first repair they did for me? Sure. But they wouldn't have got the loyalty they got from me. I don't know where I'm going to take my cars when Wally retires, but I hope he can find someone and train them with his business model.

[@notavailable8130]

I still think Louis owns part of the flux company.

[@toddfirestone3089]

Doing great here in Nebraska. Hope you are doing as well.

[@PaulTheFox1988]

That person charging 180 dollars for an smc reset, what a shitty thing to do, it doesn't matter that they have an expensive machine and can afford it, they won't return if they figure it out, and instead of potentially making several thousand from returning custom, he'll only make that 180, and others will think they're trash for that act and will lose even more potential custom. I've been in that situation where it was a stupid easy fix and I haven't charged for knowing the fix, instead I've just said if you insist on paying for my time, pay it to a charity of their choice or I'll take 10 quid as a tip, the smile on their faces and goodwill is worth a thousand-fold what my hourly rate gives me. Our industry gets enough bad rep, we don't need any more from shysters like that, and it is just basic human decency to not screw over anyone, nevermind the people who came to you in good faith and trust and at the end of the day pay your wages.

[@stevelussier6085]

My trick for stripped screws... Take a flat rubber band and place it on the screw head then push the screwdriver in. The rubber gets in the head and it grips the head and screwdriver, works most times.

[@darylnd]

My mid-2014 15" Retina MBP de-soldered itself a month ago, about six months after I bought it. High-resolution photo editing apparently was more than it could take. I took it to a repair shop just up the street from my house: they now find themselves unable to remain in business due to our CCP virus lockdown and they're shipping the broken machine back to me. I considered the 16" MBP as a replacement. I like the BSD core and the 16:10 aspect ratio display (I don't like the high gloss, I have mirrors if I need to see my reflection) but I couldn't bring myself to reward Apple for shoddy workmanship, poor engineering, and opposition to upgrade and repair. I like ThinkPads. My first laptop was a 12" IBM model I bought from a friend. I'm now using a secondhand T420, running Debian. It does fine for most things now, but lacks the horsepower for photo editing. Also, FOSS photo editing tools are behind the times and photo printing is hideous. I ended up ordering a 15.6" ThinkPad X1 Extreme Gen 2, i9 9750H 6-core CPU, 4k OLED touch display, 32GB RAM, 1TB SSD, GTX1650 w/4MB VRAM, Windows 10 Pro, 3 years depot warranty, 3 years drop & spill coverage, 9.25% California sales tax (gotta keep Gov. Newsom in hair gel) for only about $180 more than base model 16'" MBP before AppleCare and sales tax. I'll use Win10 for the proprietary software and Linux in a VM for the rest.

[@Xyphurr]

The bit about charging for simple fixes reminds me of when I was young, and my HTC Incredible got stuck in a boot loop. Tried all I could to fix it, and to recover my data, and couldn't figure it out myself. Took it to a Verizon store w/ my grandmother (who at the time, paid my phone bill), explained the issue, explained that I wanted my data recovered. The dude behind the counter just went into the boot menu right there and then, did a factory reset, and handed it back. Didn't fix the issue. Didn't recover data. I guess at least they didn't charge for it. (Later got a new phone, and rooted the Incredible for the hell of it to tinker with it) And again reminds me when I was _really_ young, and accidentally changed my LG Voyager's language to Spanish, and had to take it to the store. Again, no charge for fix, gladly.

[@VoxelPrismatic]

I still use a phone from 2011 [Samsung Replenish SPH-M580] and a laptop from 2012 [HP Probook 6570b] because of how reliable they are... no repairs needed *ever*

[@the_socompsp]

i buy and keep spare drivers/bits so i can solder them to stripped out screws and get them out, then i replace the screw. this is a separate service i charge and even have other repair companies come to me to preform this. im thinking about buying a battery terminal welder for this purpose, and then i wont have to keep buying driver bits i could just use some rod.

[@richardpaulhall]

Why not use a small screw extractor to extract the screw?

[@pear7777]

Hello Sir Mr Louis, YES, you do have HDR, and that makes the picture way better. However now and then I am curious what the soldering actions look without a microscope view? Could you switch back to normal camera view now and then? BTW I really agree with you concerning the "free repairs" now and then.

[@pear7777]

LOL "I had them ".. by the balls....

[@sysghost]

Lemme guess. Components are soldered with that extremely low temp solder that almost melts just above room temperature? That some uses to make desoldering easier by setting it in the sunlight and watch everything fall off the board. That one that makes products so extremely fragile the components rattle around if one moves the computer while it's on due to the heat it produces?

[@mstratforduk]

I presume you have eventual issues with the HDMI on the Microscope cam, have you tried switching it to a standard (not right angle) cable and zip-tying the cable to the body of the camera with a cable loop? Might reduce the strain on the connector?

[@ambirbtruckdriver]

I feel like I'm not even good at this and I could've soldered that better. That's awful. What are they using, plumbing solder and a butane lighter?

[@TheDextermat]

Let's keep making the world a little less shitty. One repair at the time my friend.

[@startrek0336]

That's a really great attitude I appreciate!

[@balamstudios]

I have a repairing question.... what to do when 1 headphone stops sounding? (normally the left one) . Its a too common problem, but when you open the headphones theres apparently nothing wrong, at best/worse I've seen a cable not connecting but in general nothing seems off.

[@phalanx3803]

If it's the Apple earphones they tend to build up a bit of ear wax in the metal mesh. An easy way to clean it is to heat it up with a hairdryer but don't get it too hot and use an old toothbrush to brush out the wax. If you're willing to take the risk and go the more complex rought take out the metal mesh and thoroughly wash it in hot water but be warned its easy to rip the metal mesh and its a pain in the ass to put back in.

[@PaulTheFox1988]

If they're wired headphones then it's a break in one of the wires in the cable. Try using a multimeter to check continuity if possible, you'll probably find that the break is just before the strain relief on the jack that plugs into the device end, as that is the fault 90% of the time.

[@mawoodmain]

Very clean rework, but I'm not sure about your diagnosis of poor assembly I've seen a lot of qfn solder joints before, and that one is not especially poor, it appears to be IPC class 2 (bit hard to tell on the high density footprint). The failure is more than likely due to board flex, vibration or thermal stress. As to why the joints appear poor under magnification I feel this is largely down to the perception of non shiny joints which is largely due to the lead free solders that modern production facilities are required to use for consumer applications these days. Personally I would avoid reworking lead free soldering with leaded solder (based on your product recommendations I assume it was the kester 63/37) without cleaning off the old solder as mixing solder alloys in that manner can cause reliability issues. But the use of hot air after iron soldering is a very good idea as it allows the solder to recrystallise in a consistent manner and removes thermal stresses as long as the cooling is not too sudden.

[@letterslayer7814]

16:52 im calling the police on you, that chair DID NOT deserve that!

[@Digital-Dan]

I refer to the openings as the "obligatory demonetization sequences."

[@sanitarycockroach9038]

This is what happens when you outsource to companies in authoritarian countries who actively discourage quality control in favor of cheap production and labor.

[@Xanthopteryx]

You definitely! know what is important when running a business: The customers! And as you said - you can loose 1.000 USD by charging 100, and you can earn 10.000 by charging zero!

[@Billybillybillyrocking]

I love this channel because of you and the entertainment and value you bring. If you go into business for short term you will fail ultimately and never get into the green consistently. You provide a very specific specialized service. Very specific, detailed and skilled that has a premium to it. But your business model is long lasting, very long lasting. The quality of service is better than the price. People come to you because they know you are honest and provide high quality service. And these 2 ideas are spread by word of mouth, and maybe cards or emails or such that are cheap. But if you put up a billboard for 2k a month saying you provide the best service, honest and quality. People will see it and think it's a joke and won't go to you. Being forward and teaching the customer about their products and your service you render and being honest about it all goes such a long way and builds trust and respect between the 2. I had customers come back to ask me specific questions about products and what they should get because I gave them good advice before. It's a nice balance between selling but just helping. A lot of these customers even tho they didn't buy anything the first time, they bought stuff the 2nd, 3rd 4th or 5th after, because I helped them where needed and didn't try to make a one time sell. And if we didn't carry the specific item they asked but had something better I would teach them why, but let them make their own choice and say to maybe think about it if it's something normally in stock. Most went out bought the garbage item, and came back and bought the one we sold. I wasn't rude, I just instructed on why. And they acknowledged I was right, which people hate doing. Little free services or things we do go a long way. Like someone buys a new pair of laces at my store, I offer to change them out for them. Which takes 2 minutes of my time but added value to the business and customer. A great small business understands these principles and knows that saying no or sorry we can't help but providing info on how to get the right stuff, goes a long way compared to trying to advertise and make quick sells. And it makes work way better. People came in and knew my name and asked for me personally, and teaching my employees under me the same values and ideas on how to help instead of sell, allowed me to step more into managing associates. Where it's an ongoing circle of business and mutual respect.

[@carlosarmiento926]

Help, and be helped later. I agree with you about not monetizing easy stuff to clients

[@vesas5214]

I totally get that business point of view and it reminds me of a one shoemaker. I just happened to need an extra hole in my belt and I went to the shoemaker close by because I don't have the tool to make holes in leather. 2 second job and I was of course ready to pay something but he denied to take any money for it. Since then I've been a customer and recommended the place whenever someone has needed shoemaker's services. He has probably made 500€ because he denied to charge couple euros way back.

[@jeffkleist9679]

Hey Louis, after years of wastching you, how you treat your customers and employees is obvious. The fact that you sent the staff to Japan and sat home and did the work, that’s saying something. You walk the walk as far as I can tell. If I can use your services, you can bet I’ll be calling you. I’m happy to actually pay more when I know a business cares about people first. Louis may get rich in the future because you’re doing it right, and as far as I’m concerned you lift people up with you, and you don’t step on their heads with golf spikes. Enjoy as much money as you can legally and ethically gather

[@retrogamezrule4238]

"Basic amount of flux" flux fills the entire screen 🤣

[@MalleusSemperVictor]

UVC sterilizing cabinet might save you time and money in the long run. I'd use it til the end of time, personally. I have a thing about other people's fauna...

[@RainerTrunk]

What a good Mood you're are in. Like it!

[@Factory400]

I design/manufacture a lot of high-reliability industrial electronics and that does not look all that bad. Room for improvement, perhaps but nothing to make fun of IMHO. Drag soldering by hand will always yield a much different look than solder paste that has run through a reflow line.

[@TheOfficalAndI]

Is there a well designed/produced macbook? How does the newer 16inch macbook hold up?

[@mustberice]

Morale of the story ... Louis is a character and has character ... check

[@ianmontgomery7534]

do you ever use flux and a hot air rework gun to touch up QFNs?

[@Totoredred]

You're the realest dude, love your work and Videos!

[@tenaciousChronicler]

The most successful form of advertising is word of mouth. Good or bad you value the opinions of family and peers when it comes to making informed choices.

[@zzzlt]

how come flux don't boil away at contact

[@ziicutie]

what is your opinion on asus and msi laptops or what would you say is the most reliable laptop brand for gaming if not msi and asus?