Do you bend the rules for high paying clients?

[@agro0]

This dude always has like 25 minute long videos and I'm always like "lol, not going to watch that". And then I watch it. Every single damn time.

[@gil15100]

Same here hahaa

[@leeamessage]

This why i always play his videos at 2x :p

[@gameskyjumperchiu8380]

It might sound weird, but I find his video/lectures perfect for me to listen to while doing mundane work. Basically i listen to it like podcast and also learn a thing or two from it.

[@omegaalpha3594]

He’s like Optimus Prime ... it’s hard not to watch...

[@samuelspencer5047]

That is because you will find value in his contents.

[@kademan13]

Subscribed for the electronic repair Stayed for the life changing advice

[@Ariel-mq1pg]

definitely life changing!

[@JaredReabow]

watched this video for interest. Read same unoriginal comment again...

[@rossmanngroup]

most people stay for blackberry the kitten

[@Chefbigpp]

this

[@kademan13]

After all these fucking thumbs up I think you're right, Jared. I regret this.

[@arturosanchez3430]

Now days mostly all KZbin videos have dumb intros, ads and other stupid shit on it. I respect the fact that your videos start and finish with getting your point across the table with no outtakes 100% unedited. Keep doing what your doing.

[@rossmanngroup]

Thank you!

[@KatzRool]

As a professional jazz drummer, I thank you for speaking about the double standards in the music world.

[@dwaynethecockjohnson8454]

not quite my tempo

[@kareemelsadek]

Ya like jazz?

[@KahosMakers]

Post some drum content plz

[@apfelbaum6858]

Same here!

[@Darkdaej]

One of my own business practices is based on the fact that I hate the saying "The Customer is always right". No, he's not. He's right in choosing where he spends his money, but he isn't necessarily right about everything. I have my way of doing things and if the customer disagrees, he can put up with it, or find someone else to do the work. My business practice can be summed up as follows: "The Customer may not always be right, but he's still the Customer." Basically, I will be courteous and give as much attention as required to solve their problems, but I won't get pushed around and disrespected just for some money.

[@SurmaSampo]

Subservience =/= Professionalism. Giving honest advice and acting in a mutually respectful manner is professional.

[@rossmanngroup]

+Surma Sampo yes!

[@OldSchoolFilm1930]

Salute mate! That is exactly what I tried to teach all my Karate students and this is how I run my business. I have extremly few rules and am very customer friendly but if you can't even go by the very few rules I'm done with you until you learned it. When my Karate students where out for belt exam they always asked: "What if I doing the wrong technique?" M answer was: "The only way to do a technique wrong is not to finish it. If you do a technique that wasen't asked for, say sorry and ask for a repeating. But NEVER stop a technique right in the middle, finish it." In addition I never cared about how various Karate styles where doing techniques I tried to make them understand the priciples OF technique. How theory is transformed into real life. Thats is indeed the beauty of PRICIPLES, they apply to everything, across and back and down under. Greetings from Germany! :D

[@DanielDogeanu]

You just explained to me why my business failed and why I had so many terrible clients. Thanks man! You rock!

[@Blendedasian]

sorry if i wasn't straight to the point. let me summarize this: louis is the kind of guy who realized that working goes beyond doing stuff for money. it's about helping people and being helped. the pay is more like a convenient medium of this help network that communities are. find better ways to help and you will be helped more. this is true succes, pouring your soul into what you do, actively finding ways for it to be more effective.

[@rossmanngroup]

Exactly!

[@illusion9423]

Is that really success? When you think of success you think of being CEO, or being a president Should you really sent important high paying contacts? They could go to someone else, or even make your life worse

[@mrwriter86]

Illusion It depends on what you want from life. I’d rather have an outlook like Louis than to be a CEO of a company. I’ve experienced helping others in exactly the same way as Louis does, and I’ve had it come back around to me tine and time again. Being a CEO means being at the top of a chain of fakery and cutthroat business and it really doesn’t appeal to me. But each to their own.

[@eddiespencer1]

Analytical, logical, critical, respectful and deliberate thinking are concepts lost on many folks these days, it seems.

[@rossmanngroup]

sadly so

[@jack_spade]

Hahaaha fuck watching these videos everyday makes feel like I'm attending Louis Rossmann Academy. I just wanted to take 2 minutes out of my day to say this. Thank you Louis for everything you do and all you stand for. You're an all round great guy and I love your honesty and integrity, you truly are an example for all. I know sometime you doubt your intelligence through dropping college and everything, but you're obviously highly disillusion. Your talents are plenty, you're fucking smart and hard working. You are a very intelligent man who just cant adjust to so called society, I don't blame you at all considering its current situation. You never fail to brighten my day and work my brain a little, your board repair videos are absolute class, your advice is spot on and most importantly you make me laugh so fucking much. Thanks for everything you do! Love you long time, All the way from sunny South Africa

[@rossmanngroup]

+Jack Spade thanks for watching!

[@LowReedExpert1]

Rossman, you overestimate how much playing one does in a music lesson lol I've spent 2 hour lessons on just breathing and syllables just to play my horns better. Your mindset point covers it perfectly, lessons are teaching you what to practice,and how. Lessons are not practice time, if they are you have either a bad student, or you have failed to teach that student properly

[@lapx2230]

Programing taught me that mindset. It's helped me in every math class I've had.

[@5upl1an]

Stupid angry customer: "I've paid you a small fortune." Louis: *And this gives you power over me?*

[@Lexilove2016]

I don't think Luis knows the ability he has to put things into words. He takes these large nebulous concepts and makes them simple. he explains himself in the easiest possible manner.

[@gjsmo]

You know, I agree with a lot of stuff you say. I do electronic repair too, and I'm a musician. And honestly I think you might be too hard on wannabe drummers. I own thousands of dollars of musical instruments, and I play most of them at an advanced level. They're mine, I take care of them, they're high quality, and I would not be happy if anything happened to them. And I will without question allow any other musician to play any of them, even if they don't know the first thing about them. I would never prevent anyone from playing my instruments, because it stifles creativity, and it leads to a bad attitude towards music. I didn't have a drumset of my own when I started, and I had to play other peoples' sets. I sounded like crap, no doubt. But you know what, they let me play. They let me play until I realized I was having fun and bought my own set. And if I hadn't been allowed to play some one else's drums, someone else's piano, and all the other instruments I know now because I didn't know how to at the time, I'd be a horrible musician if I was a musician at all. Sure, you should respect the instruments, and respect their owner's rules. But don't assume that just because they don't know how to play the instrument means that they don't have the respect required.

[@Yotrymp]

The difference is you probably respected the drum sets more than the average person would.

[@Sora_Halomon]

i know your comment is 4 years old and you probably don't care about this anymore but. I think the circumstances are different there, since presumably most encounters you've had have been with random people, whereas michael's encounters were (based on the video anyway) mostly people coming in under the pretense of learning the drums. as in, there's no expectation of being a master drummer when it's a purely casual, just-messing-around thing, but there is an expectation if you're entering a classroom to play drums to fully respect the mindset. or something like that

[@MrWizardjr9]

this reminds me of a computer science teacher i had. he didnt bring a computer but a notebook and he would teach me computer programming with paper and a pencil

[@monara97]

you're a great person to be around Louis. I'm glad I found you here on youtube

[@Visionlapse]

Anyone else stop watching Linus's videos completely and watch Louis for 3 hours every night before bed? Hahaha

[@Outfrost]

No, Linus from LinusCatTips

[@Visionlapse]

Yeah because here I actually learn stuff. I actually feel confident enough to fix a motherboard just give me the gear and utilities. I'm doing civil engineering fourth and final year and I already feel more savvy in this area.

[@realEchoz]

I never watched that cancerite LinusShillTips

[@realEchoz]

Torvalds is good, though.

[@HailSatanFuckGod666]

I really wish stupidity was inherently painful. You're as stupid as the console fanboys all over comment sections and web forums LOL

[@TheSakanax]

Louis, I am a music teacher from Florida, and found your video very interesting. I had never heard of Michael Carvin, but I can certainly relate to some the principles he preached to you. I think character, discipline, and respect is something that defines the best teaching in any art. I don't do what I do because I love music. I do it because of what I believe it can teach others. It was music teachers that made me who I am, and I thought it was nicely ironic that you were inspired by one as well! You would think a music teacher has no business on your channel, but in fact it's the leadership behind what you do I find most interesting. You don't see enough people these days who truly master their craft and respect it, like you. At 30 years old I would say I'm still mastering by own, and your message was a nice reminder for me. What you're saying here is important, and I hope will inspire others. Thanks for sharing.

[@rossmanngroup]

Thanks for watching!

[@erich99]

This has been one of my favorite video's from you in recent months Loius I'll be citing it often for my own sanity when I go into teaching a new client. I really appreciate you man!

[@rossmanngroup]

Thanks for watching!

[@pops6567]

As well as great tech tips, Louis gives amazing life tips, thank you for your time and effort you put into your work and into your youtube channel.

[@kattz753]

My hardware & networking teacher in college told us the first day that he wasn't going to teach us how to fix anything. He was going to teach us to find the information that we needed to fix stuff because it was the only way that we would stay current. Best teacher that I had in that program.

[@ratchet18wheels]

Love this video. You could not be more on point. In a former life I owned an equipment rental company. We refused to open a charge account for a very large construction contractor because of how they paid thier subs who rented from us. Long story short they were dumbfounded and we never lost any money because of them. Mind you, thier previous ment payment practices to said subs almost put us out of business several years prior. Fool me once....

[@trumanray2525]

You are a hero!!! respect is key to find good clients. you don't need everyone's money you have a goal that is priceless and few can ever grasp that concept. This is how you screen worthy clients to recieve your great knowledge and experience!!! keep swinging Louis R. you will knock it out the park, your growing professionaly every day!!

[@compactc9]

I'm just less than half way through the article, definitely seems like a very skilled and smart man, and I can tell very clearly that he is a strong believer in having the right state of mind, and putting heart into what you're doing. Real skills have nothing to do with someone showing you how to do this or that, but more about getting your mind into a state where it naturally comes to you. It's the whole concept of having an understanding of what you are doing, for him its all about how to take the sound in your mind, and using the drums to recreate it. For someone in the world of repair, it means understanding how to peel away the problem and get to the cause of it. Its not knowing what every single thing in a device does, its a way of thinking, looking at it and starting at the most basic parts of the device first, and then following the problem from there. Not sure this made too much sense but the time I tried to write it out, but in my mind it did... lol

[@samuelspencer5047]

13:55 "You have to teach a mindset, you have to get them into the mindset that is proper for them to be able to actually do what it is you want them to do its all about the mindset" thank you for that value Louis

[@Kimera_Alternate_Realities]

Am I the only one who watches his videos not because I expect to learn electronics repairs, but because I like the attitude and actual life messages?. No seriously, the only thing I have fixed this month is my heat-gun that had a hidden split in one of the power cables, and I felt like I accomplished something lol =D

[@ManuLeach]

That is every why I watch him. I have no interest in board repairs, but his videos about life are very insightful and interesting

[@DJzSith]

I hate electronics, never owned an apple product, can barely solder two wires together. I still watched dozens of hours of him talking and fixing stuff. He gets me in that positive, happy, more productive mind state.

i don't even know how to start soldering two pieces of tin together

[@rachelloretto4833]

Same

[@cyberp0et]

Keep in mind, there is always mr. Clinton, the cat ;)

[@920PC]

Man. You're on point! I have been listening to your videos for hours while working late to complete repairs for pushy and needy customers -- sacrificing precious time with kids. You make very good points--- I had to open Word and start typing bullet points to print out and hang on my wall, to remind me not to let customers "bully" me. --oh man and I just noticed a video on Social Anxiety (my core issue) - You have a great YT chanel with a wide range of information and opinions that I find of great value and I thank you.

[@TheReapersgaze]

No. High paying clients (I don't care what it costs just fix it, I don't care what it costs I want the best, payments are always timely and never bounce, I'm never questioned about the invoice details or have to validate them) get THEIR OWN set of rules. EDIT: But for the situation described, I completely agree with Louis. It's a filtering process in this scenario that is nothing but advantageous for both the customer, the potential client and perhaps most importantly, the other clients who are prepared to take instruction without complication.

[@keithdouggosse2181]

Mr. Rossman this speaks volumes for your integrity. Strict but fair. If I have a choice of 2 or more businesses to seek a product or service from I would rather choose a business handled your way.

[@Bobblybook]

The sad thing is that when I first watched this, it almost seems so obvious that it doesn't need to be said - it all seems so common-sense and self-explanatory. But then you realise how many people don't have this mindset and this way of thinking. It definitely needs to be said! Keep up the videos.

[@miked5487]

I work in the service industry for Photographic equipment and optics. This resounds very strongly with me. I've learnt the hard way, but ultimately I've come to a similar conclusion.

[@ChrisM-yq2pq]

mike d me too. Customers are not always right.

[@SophieElle16]

I run a phone repair shop and the bit towards the end of this video, about people wanting updates when you don't have one yet, I believe in this so much! I tell EVERY SINGLE one of customers: "when your phone is unlocked, I'll let you know" "when your board repair is done, I'll let you know" "when your part is in store, and ready for fitting, I'll let you know so you can bring your phone in" "when your parts been fitted & tested, I'll let you know" Yet a good 80% of customers DON'T LISTEN and call me for an update within a day or two. Its SO FRUSTRATING that they don't respect how I do business. I'm so glad I'm not alone in this. Thank you so much for every single one of your amazing videos.

[@shamwaymoonyos9578]

Louis, I stumbled upon one of your videos a few weeks ago and have been hooked on watching your videos. Excellent content and subject matters! Keep up the great work! Your points in all of the videos resonate with me. I work as an IT field tech and can relate to your dilemmas and business practices. Most of my end users if not all respect me because I've set my standards and they know what to expect from me. However I have some uses who expect me to drop everything once they reach out to me but sorry it doesn't work that way. I support enough users where I cannot push everything aside to fix your issues... Same goes for family and those people who are my "friends" who think they can guilt me into repairing their things or want something from me when otherwise they never reach out to me. A real friend would reach out and ask how I'm doing or just grab a drink for example. Most people reach out to me and I usually assume they want something fixed or want help from me and I am usually correct. I tend not to answer those people anymore otherwise I'll never have time to myself. In any case I had one user who wanted me to call back urgently because the head of company is coming over to our midtown Manhattan NYC office and I was out of work already. I did not call back because I was off work and I value my time. Also this was last minute notice. No ticket put in, this user knows my hours, and there was no advance notice therefore she will get no help from me at the time the presentor will be there. Sorry for long post. Writing from phone so no proofreading therefore I apologize for grammatical or spelling errors. Best Regards, George

[@BenKuyt64]

I turn down money for my store quite a bit because people want 3 days of work done in 3 hours. I know they don't respect any of the work I do, and they think they are the most important person in the store.

[@CleveDynamic]

Customer is the most important person in the store

[@Raigekon]

Actually no, customer has a problem that needs to be addressed, you have the solution, that makes you the most important person in the store. It's all about how you look at it tho.

[@BenKuyt64]

+Steeze OG You've probably never worked retail. they're the most important person until they think they're more important than other customers.

[@soulsreaper7145]

raigekon- with that logic i cant imagine u get a lot of business or haven't owned a business the customer is the most important person in the store. it doesn't matter how many problems u can address if u don't make that customer feel like there the only person in the world because they will go somewhere else where someone will treat them that way, we live in a capitalist society where there is a lot more then one option. so everyone fish that comes ur way u gotta net em and box em quick.

Soulsreaper Yes, they should go somewhere else with their lack of respect and poor attitude. I work in a restaurant, where this mindset is supposed to be all that we know, but if you start screaming at me you're fucking gone. If you think you and your bimbos get to keep the place open for an extra two hours, you're mistaken. Many of these people rely on going out to eat, because it's all they have ever done, and if they can't appreciate what people have done for them for decades, they can go somewhere else, FUCK THEM. (I'm sure the guests in your area are very nice, I wish them well =P) Actually, when purchasing an existing restaurant, the very best thing you can do as the owner to improve the business is to get rid of the "regulars," the "friends." Be a boss, have that mindset, don't be an irrational bleeding heart, hurting yourself or those around you in order to defend people who don't know or care about you, believe me, customers don't fuckin' care about you.

[@smssuper]

wooow.. a montha go the no. of subscribers were 55k.. now over 100k!! I'm not even in the repair business, but this man is as honest with himself and others as no one else. and shares with his fellow men lessons in life that he learned through his life.. And funnily enough being in the repair business, has a great potential in teaching us lessons about life as you encounter those customers that walk through the repair shop door.. Thanks a lot man.. i hope you keep sharing your life lessons with us.

[@aquilifergroup]

“You set the stage for how they treat you”. Amen to that

[@Varue]

You're a good teacher. Good for you man. I wish I could do what you do.

[@martinkuliza]

YOU CAN.... why do you think you can't ? let me tell you something that louis will probably tell you as well, Dont' WISH that you could do it GO OUT AND LEARN HOW TO DO IT Honestly, i've been doing this stuff for quite a while all that is REALLY REQUIRED FUNDAMENTALLY is not a degree or a level of genius or something like that it's this CURIOSITY, that's basically it if you are curious, you want to learn and you switch your brain on so it GETS USED TO WORKING AND SOLVING PROBLEMS which only takes around 2 - 3 months to get to that stage you can do what louis does even from another point of view he offers courses... so... go and do one Why do you think you can do this stuff ?

[@Bryan-th6rc]

Martin Kuliza too bad this insatiable curiosity is so often superceded by the allure of lounging around and watching KZbin

[@martinkuliza]

that's fine you tube also has useful knowledge just don't get lazy by lounging around Habits are everything if you develop lazy habits , you'll go nowhere, THAT'S A FACT if you develop curious habits, you'll go a long way

[@mihaidobre6374]

Martin Kuliza thank you man

[@tohopes]

Alternative angle: If you won't bend the rules for them, then they're not really "a high-paying client". Every process has its price. 6:50 Rock-a-bye kitty! Lol, I had already written this before I got to the end: If you become a full-time KZbin Content Creator some day, you can do an interview with Michael Carvin. Moreover, how will you find more mentors like Michael Carvin now that you're your own boss?

[@michaelk.jensen1611]

Well how do you like to work in a way that constantly wastes your time and is inefficient, answer you don't This cannot be paid for. If the customer or associate think they can bend the rule and then can transfer all kind of unrelated inconveniences on you, then you will get frustrated, learn less not use your craft and diminish your learning and improving of skill and make you work in ways that your craft tells you are inferior. Simply it will cost you things that can't really be paid for. Then the respect. Seriously you should watch the video again 8-15, why this wouldn't work.

[@RCarny570]

While I agree with Louis originally, I have to disagree with you. Everything is for sale. Always. If someone came in and offered him 1 million dollars cash to give him a 1 hour lesson on the spot, he'd do it, and so would you. And with that as a reality, then it's a matter of price, not principle.

[@rossmanngroup]

I doubt he would. I wouldn't either. As he said: if they don't respect the rules, how will they respect your bill?

[@tohopes]

Louis Rossmann Again it comes down to what is meant by "high-paying client". If those words mean "someone who I have no particular reason to believe would pay me", then the term itself is trivially meaningless; someone who you think is unlikely to pay probably shouldn't be called "high-paying". But if "high-paying client" means "someone who I have good reason to believe would pay a substantially higher price" - for example, someone with whom you've repeatedly done business before, or who has a longstanding reputation - then that point is moot.

[@Raigekon]

If you get less work done because you take a high-paying client, then it's probably not worth it. It's all about looking at things long term and if that high-paying client effects other work you do, then it's not worth it and can actually effect the business negatively(like losing clients that were previously happy with you). Hopefully you get what i mean, kinda don't feel like making a huge wall of text to explain it >_> Also money isn't everything in life, you need it ofc, but at least i don't let it dictate my life. I have no problem turning down money, if getting it means that i would have to do smth i'm not willing to. To me time is more valuable than money and life is short as it is, so enjoying as much of it as possible is what i aim for. Minimize things i hate to do and maximize things i love to do is how i live my life.(and yes this ties into what Louis said, i personally just applied smth similar to my life)

I have like no interest in repairing electronics whatsoever but somehow i keep watching your videos. You're always telling what you think and explaining what to do, just the raw truth unedited that forces me to keep watching your videos. Anyway keep it up ;)

[@sunwolf87]

I subbed to you a while back, and to be honest I think I interpreted your personality the same way a lot of people would seem to...but today I decided to watch a few of your 'talks', and I have to say that I have great respect for people such as yourself, who take their life experiences and use them to help others. This video and some others are great mountains of wisdom, and you relate in such a great way. I too tend to approach things the same way you do, and the concept of valuing someone's time is something I subscribe to religiously. Ok enough with the brown-nosing. Just wanted to relay how you impacted my life with your words, which I share with everyone I know, will stick with me. Thank you for all you do. Excuse me while I watch the vid with you and Michael Carvin KZbin just served up to me ^-^b

[@johanneshb11]

Not making exceptions despite personal gain means you have principles, and I commend you for that. It can be very difficult to to uphold those principles in certain situations. I might not always do it, but I strive to, and it seems you do too and I respect that.

[@hawkism1983]

Louis, thank you for doing what you do. You are a genuinely good man. Your stories, technical advice, and willingness to give others a helping hand up in life - just, wow. May God bless you and watch over you all the days of your life!

[@traingp7]

I love this guys persona, he has "don't fuck with me" written all over his attitude which I agree with.

[@barryretmanski4763]

You're such a humble dude! Man, if only I had someone like you around me while growing up!

[@hsmith3844]

Your thoughts related to life are absolutely seriously beneficial.

[@wilsvgaddiction4456]

Sounds like you had some excellent mentors. It's nice to know you are passing those lessons on to a large audience. I'm sure there will be people telling similar stories about a lesson they learned from you which changed their way of thinking for the better and in turn imporved their outlook on life. Thank you.

[@Jim1971a]

I feel your pain about the customers not using your scheduler. At work I have to write a complicated 24 hour schedule for 65 people. The request off process is and always has been to put requests off into my software on the computer. People try to give me their requests off verbally, they leave illegible notes laying around (without their names on the paper half the time), they write on my calendar, they text me requests off, and they email them. That is not the process. So, when I don’t go rummaging around the office for scraps of paper where they left me a note, and I schedule them, they come up to me saying “You scheduled me Saturday! I requested off!”. “No, you didn’t”. “Yes, I left you a note”. “Never saw it. That is not the process. I can’t go through my phone, my email, my texts, the calendar, and scour the office for little notes. Put them into the computer!”. Drives me crazy.

[@catacombs_dj]

You sir are one of the smartest business person I've met. I had business professors that never as good as you, even if you dont have qualifications. Keep doing what your doing!

[@ThePlayingJs]

Dude, i only met like 2 other people that i would say one could compare to you. Big shoutout to you, keep it up

[@goopah]

Money is fine, and even necessary, but the only way both parties are going to be happy is when the transaction begins and ends with mutual respect.

[@eternitylibertyjustice806]

respect ... mindset concept ... your principles will help repair neural network systems ... not sure how I happened on your channel Louis but it's awesome

[@rossmanngroup]

Thank you!

[@mattved_com]

I actually learn from you. Even though I never learned anywhere else, I know how to solder, even though you never really did any video strictly focused on it. And that is kinda the art. Using flux to make a wire sit in place is also a really good idea. You do put us in the right mindset.

[@andrep1784]

im just interested in tech and superior tech experts some how, not planning to repair anything. But this Louis is THE work ethic most ppl lack today, your completely right. greets from germany, keep up the awesome work

[@AndrewHeinrich1612]

Louis, thank you for all of your life advice. I originally came for the repair videos, but love your down to earth rants.

[@Anonymous-pm7qc]

Louis I am a dolphin teacher from Atlantis, and found your video very interesting. I had never heard of Poseidon, but I can certainly relate to some the principles he preached to you. I think water, tridents, and reservoir is something that defines the best bodies of water in any ocean. I don't do what I do because I love fish. I do it because of what I believe it can teach others. It was fishermen that made me who I am, and I thought it was nicely ironic that you love sushi too! You would think a fisherman has no business on your channel, but in fact it's the leader ship behind what you do I find most interesting. You don't see enough people these days who truly master their sailing craft and respect it, it like you. At 30 years old I would say I'm still mastering by own, and your message in a bottle was a nice reminder for me. What you're sailing here is important and will inspire others. Thanks for sharing.

[@set-l1520]

I'm learning more from you about being successful in life and business, than I am about board repair, and that's very valuable to me. Thanks.

[@zachmejia7564]

You're changing my life, man. I run a home recording studio and this is inspiring me to get on top of my stuff

[@kittylovesfilms]

I love you mate

[@OriJ123]

This is some true shit right here. I learnt it the tough way through dealing with an emotionally abusive mother and a toxic friend, that self-respect and setting the standard for how others must treat you is the most important thing if you wanna get far in life. Good videos, I think the kinda advice you are giving is really good stuff.

[@HellDuke-]

I never show the solution when I teach someone. I try to lead them onto the correct path so they solve the problem themselves. That's also how my dad taught me math and physics when I was a kid. It's frustrating and tricky for the student, but you learn a lot more that way.

[@ETechn0]

Hey! I'm loving your videos, I don't know a jack or jane about electronics themselves, but your videos are a real help for an attitude and aptitude boost! It helps me allot when I am programming because it just focuses my mindset so much. Thanks again Louis!

[@neverland1021]

you sir, are talking real talk and I really like your personality and your motives. World is a tough place, but people like you make it much more better :) Greetings all the way from Croatia :D

[@stephenlozada7158]

Your friend Micheal can thank the game rock band for ppl banging on his drums 🥁

[@PflanzenChirurg]

You are clearly someone i watch up to and thats seldom, i already made a few correct preassuptions of whats wrong just by Listen to you. Im mainly a Programmer but your stuff add an additional stack on the top.

[@Seirryu-heart8]

This is absolutely right! You set the tone to the relationship... wished i have watch this video long time ago...

[@mi10mih]

Best video I have seen in MONTHS! Thank you Louis!

[@JoshHubbert]

I appreciate your attitude in your videos. I wish more people were that way.

[@rossmanngroup]

Thanks for watching!

[@lanhikari87]

Attitude? His attitude is shit. Seems like he has a personality disorder.

[@rossmanngroup]

Lan Hikari yep definitely a personality disorder to suggest that a client follow the rules and not expect me to close store on a business day on his account

[@pt8306]

I offer tutoring for first year programming, and the sheer number of students that want me to just sit there and tell them how to complete their assignments is astounding. I try to teach the concepts, and so many of them don't listen, because they have booked 2 hours and want their assignment done in that time. They are always the ones that end up either failing the subject, or they keep coming back repeatedly for more and more help with followup work and assignments. The programming mindset is difficult to teach, but I absolutely agree with this video. I can sit there and talk about how to design a system, not write a single line of code, and they will learn something if they listen.

[@Energyone]

Gotta be a bit careful and not let pride run your business. There needs to be a happy medium.

[@Energyone]

That goes for any behavior for any topic though.

[@atotalidiot]

you know louis, you would make a great public speaker. You have an inspiring story and a great frame of mind on top of natural speaking ability-- you'd be awesome, I would attend a Ted talk of yours.

[@n1ghtblur]

Man, I'm with you entirely. I don't see any reason to take 'bribes' unless you need money. If you're running a successful business, you should have no need for the small amount of extra cash from bullshit requests that take up time you don't have.

[@rebandmike]

I love your videos because your mentality is just like mine and my dad's may he rest in peace and we both owned very successful businesses.

[@therealdamancy]

"The true repairman will repair man."

[@effexon]

That mindset is crucial. It takes hundreds of hours to internalize it. If it doesnt happen, manuals and guidance wont help, coz they're asking help always. And most people are not willing to change their mindset so easily.

[@Dunkage]

Perfect. It's all about establishing boundaries and sticking to them. This is also something to keep in mind when it comes to finding partners. People are more accepting of inconsiderations at the beginning and wonder why their partner becomes hostile when it seems the rules are suddenly changing. If you did speak your mind the first time things rubbed you the wrong way you were only putting off the obvious conclusion. The two of you were never a "match" in the first place and Now the divestment will come at a greater cost. Once again, Louis, you message is Spot On. One Has to respect themselves if they expect anyone else to. Stand Strong, Brother! OH, and about the lamp... My first action would be to check that the fixture was Plugged In! How many times has that solved the issue? 😃

[@elizabethl.8485]

Phenomenal video. Definitely needed to hear this right now. Thank you Louis! I know you're a lover of music. But, I'm not sure if you enjoy hearing symphonies or orchestras. If you do, my best friend who lives in NY plays in the Brooklyn Wind Symphony if you do enjoy wind instruments. They put on some beautiful shows throughout the year.

[@rossmanngroup]

That sounds like something worth checking out. More info please!

[@will1867]

I really enjoy watching Luis' videos. I've learn allot from them.

[@frankietheiling9308]

one of the few honest and good guys left in the tech industry

[@JZBZACK]

Louis you’re the only person who posts 20+ minute videos that I watch.

[@Blendedasian]

Awesome insight on your philosophy on teaching repair. In the end, it's mostly about realizing the meaning behind things. You work for society, it gives you money. you give it money and it gives you back things. But you, unlike most of the populace out there, rely as much on these simplistic, superficial numbers as you rely on the nicotin of a cigar. money represents human effort, accumulated contribution. you work for more than your income. you work to help make the world a better place, even if you're just teaching people how to properly diagnose laptops, for these lessons can be carried over to many other things in their lives.

[@rossmanngroup]

the more useful you are, the lesser the chance is society will throw you away later on!

[@davidbrown160]

As a well-educated recording professional, on 8:22 I can say right now that this is how much of the record industry literally functions. High paying clients make the rules, not you. Even if it's whacko. If you're put to damages or expense due to negligence, that's different and usually signed for. But still, many clients in creative business, including (and, in fact, especially) the highest paying ones, would MUCH rather get a slightly lower standard of assistance work (i.e. tracking engineer) if the higher-quality option won't let them rig up their amp out-of-fire code or get smashed on Jaeger before hitting the red button. I strongly respect and admire your devotion to your ethics and systems Louis. It's really inspiring in the best ways. Perhaps not in logic board repair specifically, but I would be careful about applying this reasoning/philosophy so liberally. Many industries have well-developed, highly specific and sometimes strongly counterintuitive approaches to this mode of ethics and etiquette management. Awesome video.

[@trumanray2525]

Thank you for being my teacher!

[@MatsclasssGorunaProjects]

Amen to that bros. I had the same kind of teaching from my boss at my first job as a recording engineer. And indeed it does apply now a day in my reparation workshop ;) Keep it up man i love life facts alongside your teaching ;)

[@tmdrake]

I like your way of thinking...I love you CS (customer support!)....

[@bootwhistle]

Started watching one of your videos from a reddit post, subscribing for the great advice and stories.

[@df7679]

This guy would be a good NCO in the Army, which are rare. That's the vibe I get.

[@billburr1347]

Principles are Priceless

[@camilojazzfernandes]

hahaha ... tore ya quad, you say ... hope you've recovered ... i did do that too ... felt like a torn quad ... was miserable ... but after months i realised it was sciatica ... and am now recovering slowly ... hahaha ... love your stuff ... keep going ... hahaha

[@DarkPhoenix1515]

This was beautiful. Thanks for sharing the idea. Best of luck!

[@bellycuda]

You are a very clever man and your videos are fascinating. Thank you for being so passionate about what you do.

[@ianlong4704]

I like that you used the viola as an example.

[@ianlong4704]

and on a side note, I once had a teacher show up to a lesson that I wasn't prepared for just walk out on me. She told me that she wasn't getting paid to listen to me practice. How's that for ground rules?

[@aligatorsandwitch72]

This is the same way my Classical Mechanics professor, Doctor Maung, taught.

[@westganton]

Not that I've been to business school, but I'm pretty sure that these videos are more effective than business school.

[@xdarrenx]

I am also a music teacher, and I teach people how to learn, learning to play. Sometimes a student plays something, and I ask him, what was wrong with x part (which he actually played perfectly). My job is done when he replies, nothing was wrong, or I changed it because.. In all these problem-solving/creative fields, there's a skill that trumps all, and that's critical thinking and self-reflection... I'm not there in 20 years when a student wants to learn a song, which has not come out yet. I can't show it even if I wanted to. It's about understanding what you can and can't do, and develop the skill to set aside ego and admit ur flaws. You need to teach someone how to learn This is when the learning truly begins.

[@rossmanngroup]

this is an amazing outlook

[@DavidJohnson7738]

Right on, Louis. If someone can't follow simple scheduling instructions, how can they learn anything else.

[@SonariNeiracchen]

Another example of Louis giving better advice than anybody else. Parents, bosses, friends, coworkers, nah- Leave it to Louis to spit some real truth.

[@JaceCavacini]

Good video. I respect that you do not bow to money as authority over your practices. Though, just because someone compromises themselves for money does not excuse the other party from blame. It's just that a person makes it worse for themselves by allowing it. I've had enough of letting people screw me. As for musical instruments... Oh, I absolutely try to play instruments I don't know how to play :-D But I would never waste someone's time or misrepresent myself with that behavior.