Rude Receptionist Refuses To Let This Young Man In!

[@jamesmoninger1982]

OMG, I wish I could get the 8.5 minutes back that I invested in watching this.

[@trevorhart545]

WELL SAID but I am going back to watching paint dry, slowly!

[@larry-g8e]

did you even listen to what the person at the podium said ?.Guess you agree with judging people by their looks.

[@Ihatesoulsnackniga]

Atleast this video is better than racist videos from soul snack

[@stefgolba4844]

Me too 😢

[@adrianovasconcelos2739]

Thanks for the warning, but after the first minute I had surmised this was the usual rude white ill-treating someone of a different skin hue. KZbin is awash with these pieces whipping up anti-white sentiment.

[@jeffrielley920]

Looks like a video HR makes you watch every year.

[@luisajorrin9359]

It does 😂

[@phildavenport4150]

Maybe a John Cleese imitation.

[@bartdrennon1764]

Don't remind me. We would beg for more training on how to do our jobs better, but all we got was garbage like this from HR.

[@luisajorrin9359]

@@bartdrennon1764 🤓😁

[@NeilMacedo]

😂😂😂😂

[@shadeyreign]

The bad acting wasn’t even the most confusing part. The most confusing is the comments from people that think this is real.

[@blueinfinite5940]

Idiots abound

[@brianmcneal2548]

It's an attempt to portray white men as the bad guy

[@redburban1394]

I thought it was very funny how neither of them knew how to use a telephone. 😂

[@miriammctaggart8351]

This is not real, but this happened all the time.

[@patbaisey5774]

Yes, this is not real and is an act, an act to show what really happens all the time! Your comment is very rude, so much like the front desk clerk’s attitude.

[@JT422B]

In the 70s I went to a more expensive hotel-- they called a less expensive place and got me a room. They were very polite. In these videos I focus on the concepts not the acting.

[@bartdrennon1764]

I haven't seen acting this bad since Jason Alexander played a Texan on Young Sheldon.

[@shawnthefarmer5161]

but you got to see Tao from Gran Torino

[@DanielNJ-bd9eg]

Please treat your customers with respect and kindness in the hotel

[@CLKamin]

I cannot for the life of me understand why I watched this to the end. 😎

[@dan797]

Because you were hoping it would get better -like me. 😂😂

[@tytn9978]

I watched it to the end because I wanted affirmation that such rudeness would have severe consequences ... and yes, it is a poorly-scripted scene, and has truly abysmal acting, but it is a reminder of what is appropriate in a hospitality industry, and what is outright rude. If it changes the attitude of one "nose stuck in the air" hotel employee wannabe, it has done its job!

[@radicalrick9587]

*9 minutes of our life we'll never get back.*

[@sharonloomis5264]

But, maybe, this will stay in the back of your mind, until the lessons learned, come in handy someday, when you don't realize you need them.

[@grampahat1]

that makes two of us lol.

[@neilpickup237]

I was once booked into a hotel in Belgrade where the snooty receptionist suggested that I had confused their hotel with a hostel of the same name just around the corner. The irony is that it was one of the worst hotels I had stayed in, and as someone whose early trips abroad were mainly on school group holidays, that is saying something! It closed down, and I am sure that it was not missed.

[@charlottecovert7665]

and of course, all the employees in upscale hotels wear tennis shoes with their suits now

[@RayPointerChannel]

Funny how the snobbish Hotel Clerk harps about that being an upscale establishment, while his shirt is not buttoned and he is not wearing a tie. He is more trashy than his assumed "status" of the guest checking in. However, the guest could have done a little better in his attire as well, simply by zipping up his jacket.

[@UrbanGardeningWithD.A.Hanks14]

You saw that too!!! LOL!!

[@themysticalcolby]

You do realize it’s acting.

[@UrbanGardeningWithD.A.Hanks14]

@@themysticalcolby It's supposed to be, but it was still pretty awful.

[@weedragonauts4729]

@@themysticalcolby acting doesn't mean you can't put on dress shoes to go with your suit.

[@scottreich1207]

The last time I saw acting this bad was a commercial for Jersey Shore on MTV.

[@tiggersdad6878]

or Whoopi pretending to know something on the View.

[@profjohn9629]

@@tiggersdad6878 Or Donnie Trump pretending he loves anything or anyone but himself

[@Alexrogan0311]

@@profjohn9629 Or Joe Biden pretending no to be a treasonous fascist oh wait Joe doesn't hide it.

[@normanWarren-nq8me]

I agree with you on the acting. Terrible

[@imapisces5156]

I agree, pretty bad acting.😁

[@rosskardon7195]

As late as the 1950's,, just before the advent of the civil rights movement, many hotels and resorts had "restricted clientele" policies that barred Jewish-Americans, Asian-Americans, and African-Americans as guests. Even though this was long before the internet, it often happened prospective guests would make reservations months in advance then be told b.s. the hotel or resort still did not have their reservation! Just like in the movie starring Gregory Peck and Dean Stockwell "Gentlemen's Agreement".

[@carollara5047]

Gentlemen's Agreement is literally one of my favorite movies! My mom being a Jewish woman make sure I saw that movie as a kid and it's been one of my favorites ever since. How ironic I just was telling someone at my work last week about "Gentlemen's Agreement". 😊

[@zhuangsaur227]

Not to mention the 1924 Asian Immigration Act offended Tojo Hideki or even when Branch Ricky once threatened to leave a hotel he booked for a baseball team when the concierge refused to serve an African American player

[@TheOriginalRick]

My Filipino father in law had stories about traveling thru California in the 30s thru the 50s where whole towns were blocked off from Asians spending a night there. With posted signs. Today, two of his granddaughters are graduates of the Air Force Academy and serving as Majors. Life goes on.

[@guyr7351]

Also look at the film The Green Book, all About black people in the south having a guide book where to stay and where to to avoid do to racial Issues in the USA

[@rosskardon7195]

Yes, The Green Book movie at the Hamptons International Film Festival.@@guyr7351

[@jgnmtz]

Hahaha ! I love the Crazy Rich Asian remix here ! On the nose 😂

[@Waynes-xt9gr]

despite this being a reenactment of yeah, CRA.....how I will not understand why women (esp. asian women) would fall heads over heels with a white dude like that!

[@donttellmeitsraining8160]

Any resemblance to events or persons depicted in this video is totally implausible.

[@crystalsherman8896]

Always treat people how you want to be treated. You never know who you are talking to.

[@_cal_techie]

So true.

[@rmmicu]

Such an amazing phone. When the kid asks for the manager, the receptionist punches the numbers in before he even lifts the receiver and somehow it gets through!

[@colleenhenry940]

Terrible the way the guy was acting!!

[@richardlandis793]

I wish I had a phone like that. 😅😅

[@johnkeithracho3944]

Happy 1st Sunday of February Supermission! Thank you for all that you do!

[@mamatonett8118]

hahaha I don't know what I should call this but I definitely laughed at all the 'mistakes'

[@auggiejaime3820]

While the acting was not that great, it's another classic video by supermission 👍

[@crystalball8805]

The acting is not the issue here people, the message is.

[@weedragonauts4729]

Both are issues

[@lhanim8894]

Very similar plotline in Crazy Rich Asians. However, in CRA, the husband of the guest bought over the hotel! 😅 Now that’s a more satisfying ending to the whole shenanigan

[@ericaaubie860]

This receptionist should be fired. He had proof by email he reserved a room. Glad he was finally fired. That is totally unacceptable.

[@jasoncarpp7742]

He deserves *far worse* than to be fired.

[@phildavenport4150]

He should be jailed for terrible acting.

[@pauljamison3340]

Are you serious?????

[@naftalicoleman1692]

It's just a movie - not for real!

[@ericaaubie860]

@@naftalicoleman1692 BUT RACISM HAPPENS A LOT.

[@mofo7689]

I'm glad to see the weekend drama seminar paid off.

[@rozgordon6125]

Luv It when a plan comes together ❤️....

[@Donald-u9c]

Being a hotel worker myself this is quite comical! Oops! Free stay for this guy!

[@ericdavis9788]

It really sucks that racism still exists in this day and age

[@democra7797]

It certainly does suck

[@gemmabryden4864]

I have had it happen to me quite a few times and it was really upsetting I have been disrespected because of my skin colour or about my Learning difficulties this shows us no one should be disrespectful to anyone whoever they are

[@democra7797]

@@gemmabryden4864 Right

[@mcneildelancy4536]

The Fact that so many Try and throw it under the rug is why it's still here today

[@mcneildelancy4536]

@KZbinTookMyNickname.WhyNot Yep we see what we want until it happens to us individually

[@luisajorrin9359]

Its the lounge/ jazz music for me😂

[@eugenelau3927]

Sam, on reception duty, took a look at the guest and decided this wasn't a paying customer, suggesting the alley!!! That was extremely rude, when the guest went for his email to counter-confirm his reservation!!! Sam's mouth and assumption about running shady business will land him in trouble!!! If only he knew who he was, Sam will be fired for such attitude!! Say goodbye to your job, Sam, Eve will fire you for trying to call the police!!!

[@mack2512]

The receptionist had been there for 5 yrs and the manager didnt realise what type of person he is...🤔🤔🤔

[@sherylsoreson9790]

A little attention to every day detail would make these videos more enjoyable. NEVER have I seen an upscale hotel reception desk situated at a hightop table in the middle of a lobby with no access to a full station computer (not a laptop) nor room keys at hand and a single person standing there to handle guests.

[@fashirahparvin7434]

I find the dialogues really funny!🤣🤣🤣🤣🤣🤣

[@nanditasmithback7636]

no way to treat and judge someone whose asking for a room and asking personal questions .

[@shirleysp8176]

You know it's acted....right? Scripted, staged....right??? 😂

[@TL2354]

It’s not real you dumb fuck.

[@plumberman4u]

Wow. That was so realistic. Perfect acting, everyone would just take abuse like that.

[@chibibar]

well, the kid has connection so he is just gathering evidence ;)

[@jakes3799]

I think the bigger problem was that the clerk kept insulting the guy even AFTER he found out he was the owner's brother. Nobody's that stupid.

[@chibibar]

@@jakes3799 LOL..... I wish that was the case ;) sadly, I have met people who are that bad.

[@erik1836]

Each of them should be up for an Academy Award! LOL

[@chibibar]

@@erik1836 hehe... but in seriousness, many business does not ALLOW staff to speak ill of client even they are dicks. We would get fire on the spot. This is not like the old days.

[@christopherkrug2191]

She deserves a raise

[@chuckmorrison2116]

I wish I had those minutes of my life back.

[@v8pilot]

Thanks for commenting. Saved me from watching it.

[@ScreenBlaster13]

Never judge a book by its cover. Why do they always say their horrid behaviour is for the good of the business and then respond childishly when they're caught out? It's like they disregard that it's kindness and respect that shapes a business more than just appearance.

[@MarvelFan1995]

They get manipulated by others who discriminate others

[@TheRealMadamBlackWolf]

And after Sammy-boy was fired, he was blacklisted from every hotel across the nation and was left to count pennies...

[@jordanthomas7304]

And Sam spent his last dollars getting drunk. He later crashed his car going 80 mph, killing him on impact.

[@stacysaint-ilma781]

That was so disrespectful of Sam to judge the hotel guest.

[@democra7797]

And the hotel guest turned out to be a relative of the owner of that hotel.

[@only257]

@@democra7797agreed 😊

[@drranjitsinghdharam1763]

How did Sam ever land this job in the first place?He has no PR skills at all!

[@到青蛙]

It is the figment of a sick racist writers mind, it's not real.

[@GuapoJhimi]

Easy. Easy. He is just reading the script given him.

[@johnhuffman1744]

I have watched this video a few times, I know these comments are 7+ months old......but there are a few valid points in the video. Some of the points are not to judge someone based off how they look, their ethinicity, age, style. You should never assume or judge someone.

[@lloydanderson3733]

The extreme patience for this young man is unbelievable if more people could be as calm and sophisticated when they run into bigots it would be a wonderful place to live in this world so thank you for your little bit of help there because every little bit counts😊

[@pt8614]

Uhhhh. this is staged....thought you could figure that out.

[@ameliawilson1053]

You guys never disappoint us with all of your magnificent videos.

[@j.woodbury412]

They disappoint me in every video because the bad person never learns their lesson. They're always like "Fine! This job sucks anyway!"

[@cassandraflannigan7489]

I'll never understand why you would judge someone without knowing them it just doesn't make any sense

[@wolfstar_productions]

I was really hoping that HE had been the Owner of the Hotel... rather than his brother...

[@phildavenport4150]

This is the essence of racism. You need to know nothing about the person in front of you. In fact, getting to know someone who belongs to a group which is the butt of your racism can be more than a bit unsettling.

[@TL2354]

I’ll never understand how some could be as dumb as you

[@MichaelNeiland]

Never judge anyone because it will back fire one day

[@stevehuggett2098]

Very wise words....👍🏻👍🏻👍🏻

[@Heatherlouise90553]

This is why you don’t judge a book by its cover!!

[@m.m.583]

This is the problem people judge others on their looks What matters is what is on the inside 🥴🥴

[@bh5606]

My wife and I had a similar conversation at a hotel in Fort Worth last summer. We had booked through an online site and the receptionist was so rude she got us kicked out of our room. All because we booked online.

[@errolthomas9426]

Part two is needed with Sam working as a custodian under Afro-Americans, Latinos, Asians, Hawaiians, racially mixed people and various persons of color after getting fired from the hotel he worked at for five years

[@johnkeithracho3944]

Maybe with being hired at another hotel and comes across a rude customer. That will make him feel how it is to be disrespectful. As a receptionist you need to give good customer service. Who knows, he may run into his former manager and apologize and be remorseful for what he did.

[@joycemiller-bean1814]

Great idea! I agree 100%

[@LynnDeatherage-q3k]

Yes 👍🙌 I agree with you on this comment ☺️😌😮. This guy is very rude arrogant and acts asian are dirty people who in 2020 COVID is not Asians fault.

[@errolthomas9426]

@@johnkeithracho3944 💯💯💯💯💯

[@errolthomas9426]

@@joycemiller-bean1814 💯💯💯💯💯

[@shelbymitchell1828]

Never ever underestimate someone because of their race, gender, color, religion, clothing, etc.

[@paulhutchison815]

I am proud to say that some businesses are not as judgmental as this one. I was looking to buy a new vehicle. And the way I looked was not on my mind. I walked into a local Toyota dealership unshaven, and wearing sweatpants, crocs, a t-shirt, a jacket and a ball cap. The staff was absolutely courteous and helpful. In no way did they demean me because of how I looked. I bought my new 2024 hybrid Sienna from them that day outright, without financing. The way I look or dress is no indication of my wealth. And people who assume otherwise need a reality check. Not all wealthy people dress in designer clothes.

[@christinamatteson9649]

Oh my God I’m watching two of them. I’m watching this one and he’s on another one. call the double life of my billionaire husband is really good. I am addicted

[@curtmiller6484]

Reminds me of "Crazy Rich Asians", when the mom went out and bought the hotel to get a room.

[@patricewike3879]

I know right!😂

[@ludodg]

Lol, that’s not how a classic phone works

[@Animeguy300]

Amazing life story

[@tapsars7911]

The receptionist probably has never seen as much money in his entire life as the Presedential suite costs for a single night . Racism stinks , absolutely !!

[@lynnejohnston8922]

BIG THANK YOU Supermission and your amazing team for once again pulling out another absolutely awesome video💕as always your videos just keep getting better and better ever time you post them💞and so does your storyline's as well i would like to take the time out to appropriate all the hard work and all the Love❣️ that you and your amazing team puts into making all these awesome videos i really don't know how you and your amazing team come up with all these awesome videos💞and storyline's as well but a big Thank you for doing so💕and not forgetting making my nights so happy just sitting down watching all your awesome videos as well❣️ i really do appreciate everything that you have done for all of us💞 YOUR CHANNEL IS ABSOLUTELY AMAZING AS WELL💕....,,,BIG THUMBS UP FOR THE ONE AND ONLY SUPERMISSION AND YOUR AMAZING TEAM ❣️...,,💯🕊️👍👍👍👍👍.....,,, KEEP UP THE FANTASTIC WORK SUPERMISSION AND YOUR AMAZING TEAM❣️......,,,💯🕊️👏👏👏👏👏......,,,💯🕊️🙏

[@onelovesmokeshop7834]

It’s like fiction movie 🍿😄🤣🤣

[@patrickjulien2631]

Outcome never judge someone based on their appearance cause they are not as different from other because of Sam’s personality he got fired from the hotel and was blacklisted by the manager that left him unable to get a job and he was homeless

[@joshyabraham54]

Incredibly bad acting. No manager behaves this way either

[@MG-qv6ic]

Agreed

[@stevehuggett2098]

It might be their best effort; instead of tearing them down, try to have a little charity, and remember, we all have to start somewhere! Could you drive a car when you were five, or complete your family's tax return when you were eight ?

[@achong007]

I have not seen a scene like this since the 1960's or earlier. Plus that is not even the front desk. It's a table and a chair. Reality, you pay for a room, then you can stay in it. In addition, you have to be dress decently. That is it.

[@alastairorr6318]

I have worked in the UK hotel / hospitality industry for 30+ years, you most definitely get seriously arrogant manager, assistant managers, supervisors and chefs like that. Probably a million times worse.

[@g.sepich9997]

What a wonderful story!

[@Sirhc2023]

Modern day community theater, i love it.

[@AndreaWebb-yo8iq]

He should be fired

[@LynnDeatherage-q3k]

He was fired for racism racist person and hateful remarks.

[@debrabrooks6138]

Real or not, I think I would of died laughing if the owner was right behind the rude worker and heard the whole thing for himself and fired the guy on the spot!

[@AcerNitroFive]

I'm here.. thinking that this Receptionist is the same guy that COPIES and tries the recipes and enjoy eating them! Anyone?

[@SPDFRK]

His ID is a Costco card lol.

[@HWWMAN]

I saw that too

[@michelleh2079]

I am kind Of new to this program dose anyone know how often they post I've been watching a bunch of old and I am sold.Good afternoon from sunny California😎

[@robertvirnig638]

These stories are ridiculously silly, but there is a kernel of truth to them. I have worked at companies where a rarely-seen owner or secret shopper showed up and ended up making some major personnel changes.

[@lynnejohnston8922]

There must be something wrong with my eyes 👀 i don't see anyone waiting in line maybe this guy should go and get his eyes 👀 tested out..

[@Phyzics704]

Lmfao. I cant stop laughing at this. 🤣🤣🤣🤣

[@therainbowranger84]

The rude receptionist sounds like actor Matt Frewer. (The fishing neighbor from Honey I Shrunk the Kids, The Cat in the Hat from the Dr.Suess documentary and Panic from Disney's Hercules).

[@jamiepatterson1214]

The acting was corny, the reception desk unlike any normally seen, and his tie was missing for such an upscale hotel. But the message was as clear as day. A person's appearance is not an indication of their lifestyle. Many people travel in comfortable clothing, not necessarily in three piece suits or gorgeous dresses. The reception character lacks the necessary attitude to be in that particular service industry.

[@bullard73]

I stayed at a snooty place once and went to the bar there. They told me perhaps I would be more comfortable there at the burger and bar place down the street. They were right.

[@outaview]

Low budget acting but it gets the point across. Don’t judge a book by its cover.

[@heathenwarrior2522]

Despite the bad acting. I've always told people to be careful who you insult or assault. You never know who is who or related to who.

[@SuzetteKath]

Not all rich folks dress to the nines. And this video is trying to point this out. What would have been very nice if the brother had shown up as well.

[@davmar5648]

Mmmmm... was quite good. The young lad did look quite scruffy. However, a good manager should have spotted the staff behaviour long ago and either re trained him or removed him long ago.

[@larsnystrom6698]

The acting wasn't the problem, the script was. Fire the script writer, not the actors!

[@Joycesmith-u6b]

Everyone realizes these are amateur actors…the life lesson is what is important!!! Stop fussing!

[@rayfaust30]

Was that ID a Costco membership card? 😂😂

[@skippergrundy5248]

I liked the part where he pushed the buttons on the phone to place a call, then picked up the phone cradle.

[@chuckwilson4186]

you missed the point of the piece ....don't judge a book by its cover .. and be nice to people. its not the acting that should be highlighted but the message ....

[@nancyekstrom8409]

Why does anyone think it’s productive to produce these ridiculous “fake” scenarios when there are more than enough authentic events to present. 😣

[@thomaslowdon5510]

The authentic ones are'aren't necessarily filmed are they ?

[@firmansyahdanie6691]

Look at that front office desk, only one small table with a laptop.what a highclass hotel😅

[@claudebylion9932]

The last bad acting like this was Meghan Markle in Suits.

[@kswck]

Ill take 'Things that never happened for $400, Alex'.

[@warmweeniesdoxiesweaters2884]

Those youngins need to be taught how to use a telephone 😂 You don't dial before you pick up the receiver.

[@johnmorris5198]

Does anyone remember Crossroads in the UK? Acting was appalling, but surprisingly, it was not as bad as this.😮

[@arthurprice4460]

The Oscar goes to ...... No one... Who writes this stuff....

[@tcgformula5677]

I don't know what's worse, the bad acting or the fact that i watched it to the end.

[@romecottrell6444]

This shows how ignorant some employees maybe 🙄 if they are not prepared trained . That's why all employees must be properly trained on how to deal with customers and their fellow co-workers rather they been co-workers, customers whom they encounter 🙄.

[@TimKerman]

Matthew 7:1“Judge not, that ye be not judged.”✝️🙏🏽✝️🙏🏽✝️🙏🏽✝️🙏🏽✝️🙏🏽

[@stevemiller6923]

This is a great example of bad writing accompanied by worse acting

[@tarnishedknight730]

Except for the fact that "Sam's" lips were moving when he was reading his cue cards (think about it for a minute, it'll make sense), I could have dealt with the bad acting and even Sam dialing the phone while it was still on the hook, if they had simply said this was a reenactment or a story. But to try and pass this off as an actual "Undercover Boss" is too much! 👎

[@JohnSmith-cf4gn]

I remember in 1974 Motel 6 was $6 a night. I worked for a sign company and like 6 of us would get a room and split the cost, like $2 each.

[@corybye5958]

Sam said he and the manager were like “2 peas in a pod” I guess not Sam

[@kristybishop3286]

The check in Desk is table in a bar? Really?!!!

[@angeldelcourt6882]

This is dumb. I'll never get that minute back.

[@vernonsmith6176]

Awww.....poor baby...😢😢

[@allanwong6704]

I'll never get that 8:42 of my life back. Why did I watch this video?

[@JadennN882]

Never judge a person but their clothes people!

[@mixedprincess91]

*person, but *clothes, people!

[@JadennN882]

@@mixedprincess91 Typo my bad

[@JadennN882]

I mean never judge a person by their clothes,people!

[@jeffreyyoung4104]

Sadly, this form of prejudice does exist, and dressing down for security on the street isn't common for some people to understand, but it is a great way to 'blend in' and not draw unwanted attention, even if you are a licensed concealed carry permittee.

[@pradeepnethi4393]

The guy in the suit. Is good .

[@bettytaylor7269]

Like how he dialed the phone number then picked up the receiver. ?

[@drunkenmonkey78]

was that a costco membership he gave her lol

[@timelliott4117]

I don't work in hospitality. After viewing this video, and if I was the owner both would have been fired. A manager that is so surprised that this has happened is brain dead and not managing. She gets paid allot of money to ensure this doesn't happen