Saeco Picobaristo Deluxe - How to install and use the machine

[@mrnutterbutterdude]

bring this to the USA! It's a huge improvement over the old pico! Love the streamlined cleaning process, much more intuitive.

[@mat.urbanowicz]

Hey Saeco! Is it possible to prepare only hot milk?

[@Saeco-Espresso]

With most machines this is perfectly possible, Mateusz. :) Have you got your eye on a specific one?

[@mat.urbanowicz]

I got my eye on this pico strong delux fellow here :) I had to ask about milk because at the moment I'm the only one who drinks coffee in our household. My wife don't drink coffee at all and my daughters not yet.

[@Saeco-Espresso]

Would that perhaps be the PicoBaristo Deluxe (SM5570/10)? A solid choice for sure! You'll be perfectly able to produce milk foam only with that one. :)

[@Yooooya]

Saeco dubai ?

[@icemanbrfc]

what's the difference between the Pico Baristo and the Pico Baristo Deluxe. I'm assuming just the touch interface on the Deluxe?

[@Saeco-Espresso]

Hi, Isgak. That is very a good question. The PicoBaristo Deluxe has a lot more to offer than the standard PicoBaristo, but both will serve the same quality coffee. The PicoBaristo Deluxe has 2 more grind options than the standard PicoBaristo and is also equipped to serve 3 more coffee options: the Espresso Lungo, Caffe Crema, and Melange. The Deluxe also features an option to add 4 user profiles, to adjust and save your settings to your liking. We hope this information has cleared out the difference. If you have any more questions, feel free to send us a message at any time.

[@tinaslade9943]

Where this expresso machine can be purchased in USA?

[@Saeco-Espresso]

Hi Tina, thank you for reaching out, and apologies for the delayed response. May we suggest contacting our colleagues in the local team, as they might have more information on this matters? You can call them on 1-800-933-7876, Monday to Friday: 09:00am - 06:00pm EST. We hope this helps. You can always contact us via one of our social media channels. We’re available 24/7 on Facebook (to.philips/6051zX2L9) and Twitter (to.philips/6052zX2Li). Hope to speak to you soon.

[@Saeco-Espresso]

Hi, Tina. We were wondering if we can still be of assistance. Should that be the case, feel free to reach out!

[@alexanderstraif9235]

Which glasses are you using in the video?

[@f100f2]

Hej, kan rådgive, hvis denne maskine kun arbejder med 50Hz eller også 60Hz. Du kan finde oplysningerne på bagsiden af ​​maskinen. Tak for din støtte

[@ssoltani498]

I just bought a Saeco PicoBaristo Deluxe Coffee Machine. Why there are grease everywhere on the Brew Group? The machine says for installation: Insert the Brew Group. So I watched your videos and wanted to install it. But I saw there are grease everywhere on it even inside the filters.

[@Saeco-Espresso]

Hi there, thank you for reaching out to us. We are sorry to hear you are experiencing this inconvenience with your device. Could you please send us a picture of the issue, and of the product sticker. Looking forward to hearing from you.

[@ssoltani498]

@@Saeco-Espresso Hi thank you for anserwing. Yes I can. Where should I send the pictures? An Email or something? Could you please also tell me where the product sticker is?

[@ssoltani498]

@@Saeco-Espresso The manual paper also does not match with the machine instructions. For example the paper says: In the next step the machine ask for filling the water tank and after that tapping on the Play button. But after I fill the tank water, the machine says: Insert the Brew Group.

[@Saeco-Espresso]

Thank you for your message. You please send us a message, including the product sticker and the receipt, on Twitter @PhilipsCare or Facebook @Philips? The product sticker can normally be found on the inside or back of the machine. We hope to hear back from you soon.

[@izri1]

So when you select cappuccino, is it not possible to set the amount of coffee higher than 60 ml? That would be a shame and would absolutely stop me from buying the machine.

[@HMKMusic]

You can press double x2

[@p2hku]

@@HMKMusic Does it just double the amount from the original? This low amount of coffee is something that also made me a bit hesitant, although I like the machine.

[@tambor25]

Llevo usando una cafetera Saeco desde hace 8 años y aún sigue funcionando. Ahora he pedido la Saeco SM5573/10, y tengo una duda: para comprobar la dureza del agua, hay que poner la tira de papel en el agua ya filtrada por el filtro "acua cleaner" o directamente del agua del grifo? Muchas gracias.

[@Saeco-Espresso]

Buenos días, Gracias por contactarnos. Nuestra recomendación es que mida la dureza del agua que va a incorporar a su deposito de agua, para luego de conocer su grado de dureza, pueda configurar su filtro AquaClean y así funcionar con la regulación indicada y necesaria para el tipo de agua que sera empleada a diario. Para mayores indicaciones sobre la configuración del filtro AquaClean, le pido favor seguir las indicaciones descritas en el manual de usuario incluido con su cafetera. Un saludo.

[@tambor25]

@@Saeco-Espresso Muchas gracias por tu respuesta. Referente al tipo de café, y para evitar que se estropee o dañe el molinillo de la cafetera, qué características tiene que tener el café. Muchas gracias.

[@Saeco-Espresso]

En el tipo de café, lo mejor es dejarle un enlace de Philips donde puede ver nuestra opinión y recomendaciones para el café y sus tipos.

[@tambor25]

@@Saeco-Espresso Muchas gracias, espero por el enlace!

[@Saeco-Espresso]

to.philips/60581HZeg Aquí puede verlo

[@enochsoames7278]

How long does it take to make say 6 double espressos? I am assuming it cannot be expected to run continuously and instead needs to rest (cool down) when more than a few cups are wanted at the same time

[@Saeco-Espresso]

Good question, Mary - there is no set limit, and if you notice the machine overheating, switching it off for 30 minutes will usually solve the issue. We hope this helps!

[@enochsoames7278]

Unless enough cups have been made before there is a need to switch off and wait, then 30 minutes is hardly Espressa is it? I'm trying to find a SAECO machine to replace my very good but extremely difficult to clean JURA Impressa C5. Which bean-to-cup SAECO model do you recommend for more than light domestic use? - Mary M

[@Saeco-Espresso]

Hi there, Mary. It's great to hear that you're interested in buying a new Saeco machine. However, it's a bit difficult to decide which model is the best for you, as this depends on your preferences. We therefore recommend to take a look at the Philips website and compare the different models there. Please let us know if you want to know more about a specific model or if there is something else you want to ask. Good luck! :)

[@-_Sebastian_-]

Really good instruction video. I like it very much!

[@4kAGRAR]

Hallo.. Ich habe mir heute die Saeco PicoBaristo DELUXE SM5570/10 gekauft. ..nun musste ich leider feststellen, das unten im Kaffeesatzauffangbehälter soooviel Wasser ist, wo es eigentlich nahezu trocken sein sollte!!! ..und auch in der Auffangschahle obwohl nichts daneben gegangen ist! Bei einem soooo teueren Gerät von UVP. Um die 1.000€uro völlig unverständlich! ..aber durchaus nachvollziehbar, wenn man bedenkt das Philipps seine Geräte in Rumänien billig zusammen kloppen lässt, kommt eben sowas bei rum.. Ich bitte um feedback warum soviel Wasser in dem Kaffesatzbehälter ist!?? Auch bei der Brühgruppe ist überall Wasser!!! Und im Schacht wo Kaffepulver rein könnte, ist Kaffeepulver obwohl ich ausschlisslich ganze Bohnen verwende, wie kommt dort Kaffeepulver hin..!?? Ihr seit wie Apple mit ihrem neuen iphone12!!! 😞👎🏼👎🏼👎🏼 Ein bisschen besser als der Vorgänger, aber in Wirklichkeit einfach nur Sch💩ße, dafür aber unglaublich teuer! Mängel/Fehlproduktion: #Kaffeebohnen-Behälter und Wassertank sind viiiiel zu klein! #Der Henkel des Wassertanks biegt sich als würde er sofort durch brechen.. #der Auslauf läst sich nicht nach oben schieben zb. Für to go Becher oder für Lattegläser* #wenn man eine Tasse drunter stellt und den Milchbehälter dran hat, dann wird es verdammt knapp damit nichts daneben geht ! #überall Wasser, wo keines hin gehört!!! #über 100,-€uro mehr wenn man das Gerät mit einer Edelstahlblende haben möchte(welche einen Materialwert von max. 10€uro hat, eher 3,-€)!!! Wie rechtfertigt Saeco/Philips das..!??? *Keine richtige Höhenverstellung des Auslaufs! Und das in dieser Preisklasse, ernsthaft..!??? Ich glaube es wird Zeit ein Video darüber zu machen! Ich bin mehr als enttäuscht..!!! 😞👎🏼👎🏼👎🏼

[@Saeco-Espresso]

Hallo, vielen Dank für Deinen ausführlichen Kommentar zu der Saeco PicoBaristo DELUXE. Es freut uns sehr, dass Du Dich für diese Maschine entschieden hast, jedoch können wir Deinen Frust und Ärger zu den genannten Kritikpunkten gut verstehen. Wir möchten Dir versichern, dass wir Dein Feedback dazu sehr ernst nehmen, uns Deine Meinung sehr wichtig ist und Wasser an verschiedenen Stellen nicht unseren Qualitätsstandards entspricht. Wir würden Dich bitten, dass Du uns Fotos und Videos von dem Defekt, einer Kopie des Kaufbelegs und einem Foto des Typenschildes eine Privatnachricht auf Facebook (to.philips/6182GCna0) oder Twitter (to.philips/6183GCnaF) schreibst. Somit können wir versuchen Dir bestmöglich weiterzuhelfen. Liebe Grüße

[@darleneepp3132]

when will this be available in Canada?

[@Saeco-Espresso]

Hello Darlene, thanks for asking and for showing interest in our products. :) We informed our colleagues to look into this and they will get back to you as soon as they can.

[@Saeco-Espresso]

Hello, Darlene. We do not currently have a release-date or plans to release this unit elsewhere, but we're excited that you're interested! Keep an eye out for updates :)

[@dragoscimpoies5768]

Very useful and accessible instruction video. Thank you!

[@Saeco-Espresso]

Good to hear it was helpful, Dragos! In case you have any further questions, please don't hesitate to get in contact with us. :-)

[@salute222]

very helpful i'm impressed 👍

[@kristjankakki6072]

Just got it yesterday. The maximum ammount of coffee coming out is really low. Its like half my regular cup :/

[@Saeco-Espresso]

Hi there, Kristjan. We're sorry to hear your Saeco doesn't meet your expectations. Could you let us know how much coffee per cup your machine is producing exactly and on what settings you currently have it set? If you'd like, you can reach out to us on one of our social media channels. We'll be able to assist you a lot better there. :-) Hope to hear from you!

[@kristjankakki6072]

I measured it a second ago. Maximum cappuccino making amount is almost 150 ml. My small coffe cup is 250 ml. :/

[@Saeco-Espresso]

Thanks for getting back to us, Kristjan. Do all the settings on your Saeco supply you with a small amount of coffee or is it just the cappucino setting?

[@kristjankakki6072]

Latte macchiato, cappuccino, espresso and regular coffee all come in small portions.

[@Saeco-Espresso]

Thanks for checking, Kristjan. We would like to check more with our product team about this. Could you please reach out to us through Facebook or Twitter in a private message? Please do add your country of resideance and your contact details (email, phone) too. Our team might need those to bring you in contact with the specialists. Hope to speak to you soon!

[@TheJoeBlack]

2 months lasted until the first defect, error 2. I'm thinking what company does something of quality that will last for several years. Sad, Saeco.

[@Saeco-Espresso]

Hi Nicu, thanks for your comment on here. We're however sorry to learn that you've been experiencing some trouble as of late. We'd like to see how we could help out. Could you perhaps share the model number of your Saeco? You could find this on the product sticker on the inside of the service door. Hoping to hear from you!

[@swaven]

@@Saeco-Espresso i bough this today. i got 1 cup of coffe before it was not working? now only hot water or milk comes out no coffee? and i tried rinsing the brew unit but after 1 cup seems abit wacky and still doesnt work

[@Saeco-Espresso]

Hello there. Thanks for bringing this to our attention. If the coffee machine is new, the first cups of coffee might result a bit watery. We recommend making a few more cups in order to see if the coffee comes out properly. Hope this helps!

[@dica9580]

Ala fack the what busque al mejor jugador de fortnite (saco pico,le reemplazo)y me salio esto

[@jakubgrzesik5668]

Piękny

[@giselecapon2379]

Français

[@TotofMusic]

I purchased this machine and it was not working...very bad experience with customer sales support...will not buy this brand again...

[@Saeco-Espresso]

Hi there, thank you for your comment. We're very sorry to hear about the issue and bad experience that you've had. This is not the experience we wish for our costumers. We'd love to take a closer look and help you out. Please feel free to contact us through Facebook or Twitter, as we will be ready 24/7 to assist you further. We hope to hear from you soon.

[@TotofMusic]

@@Saeco-Espresso Thank you for your reply, the company ANOVO providing technical support for PHILIPS just replied me after having during 3 week my machine that they will refund the money and that is it! I have asked many times what has happened to my machine and after 2 weeks, they told me the machine was not working ... this is not fair when you pay 700 € a machine...I have asked if PHILIPs can send me a new one they say NO.. I do not know if from headquarter you can do something.. After sales support is essential for a company...otherwise people will not trust your product.this is they email if you want to contact them. [e-mail]

[@Saeco-Espresso]

We're sorry to hear about this experience. Can you please share with us if you contact us via social media, phone, or email? Then, we can see if we can contact you to our product experts. Thanks in advance!

[@TotofMusic]

@@Saeco-Espresso I contact them via email and then [e-mail] replied me before ANOVO... maybe things are different in other countries but here in Spain..it is dramatic...

[@Saeco-Espresso]

Hello, please write us a private to attend you with your issue. Thank you

[@PSYCHOPATHiO]

This is coffee porn......

[@Twisted_Individual]

Worst music ever u can put on tutorial video...